Absolutely wonderful experience!!! The staff are super friendly and eager to help and answer any and all questions you may have. The store is super clean with an amazing amount of equipment for all levels of fitness. I will definitely be back!!!!

I had a great experience at Top Fitness Southlake. I can sincerely say that Brian is one of the most pleasant and professional people I have ever dealt with in a retail sales environment. He took the time to understand my needs and helped me purchase what was right for me. The sales and delivery processes were top notch. Everything was delivered on time and as promised. I discovered a quality problem a few days into ownership of my new (and expensive) equipment. One call to Brian and it was resolved quickly! If you are going to invest in expensive fitness equipment, Top Fitness Southlake is your place. Dont forget to ask for Brian. Kudos to Matt for his help as well!

Had the opportunity to meet the team within 2 visits and EVERYONE was friendly, helpful, and a true pleasure to work with. Jennifer warmly greeted my wife and I, Matt helped me pick out our dumbbell set and bench, Dan was nice to talk to and it shows that great leadership starts at the top with Brian being very enthusiastic and welcoming. Amazing customer service; HIGHLY recommended!!It goes without saying I’m excited about the top quality equipment I got at a great deal!

Best customer service you can ask for hands down! The equipment is fair priced and built to last. Top Fitness Store in Southlake, TX will always have my business! I can’t thank the Brian and Matt enough for helping my wife and I build our dream home gym!

Amazing customer service! I was searching for a spin bike and couldn’t find it anywhere. I first called the store, spoke with Brian who was very informative and welcomed all my questions. When we arrived the team was awesome. They even loaded the bike in our vehicle. We loved the experience, look forward to going back for more.

Plenty of durable and high quality equipment for a fair price. The great customer service made our experience even better. We will definitely be back in the future to complete our home gym!

Brian is an extremely friendly and knowledgeable fitness professional. He took time to listen to our needs and let us try out several treadmills to help us find the perfect one for our home gym. Their products are top of the line and offered at a wide range of prices to meet anyone’s budget. Delivery and assembly are also available which is a huge bonus when buying large equipment. We will definitely be repeat customers and highly recommend checking them out for any large or small additions to your home gym.

GM Brian asked a lot of great questions about our needs in order to recommend the right equipment. The store is super clean with great inventory and the service was tremendous. Brian was excellent! We will keep buying from this store.

My wife and I had been researching spinning bikes online but wanted to get a feel for it before we bought it. Compared to a few other stores we visited, Top Fitness in Southlake, TX was in a class all it’s own….very clean, bright, and great layout. Although I personally wouldn’t have minded…we weren’t hounded by the sales reps when we first came in.When Brian, the manager, did approach us…it was very easy to discern that he was a genuine person who was excited to help us. We expressed our interests, shared our goals, swapped knee stories, and left feeling like I had made a new instant friend! His coworkers were equally as kind as we made our purchase and as promised, he worked behind the scenes the next day to move up our delivery date. We didn’t expect that call from Brian AT all ….but gratefully accepted!Top Fitness would do well to model their customer service practices by the example set by Brian and his staff here at the Southlake, TX location!

Wow, this place was pretty awesome.Walked in about a week ago with my girlfriend, and was greeted by Brian. Super awesome guy, he listened to what we were trying to accomplish with our home gym, and then asked questions and suggested certain machines and equipment that we’d use based on what we had in mind. Top of the line equipment and good, fair prices. We spent a couple grand on a bunch of cool stuff.Delivery was scheduled for a few days after we placed our order, and the delivery techs brought in all the equipment, assembled it, staged it where we wanted it in our home fitness studio, and then gave us a run-down on how everything worked and made sure everything was functioning smoothly.There was also a workout bench I bought on the day we ordered everything, that wouldn’t fit in our sports car. Brian went above and beyond and literally personally assembled and dropped off the bench to my house (I live around the corner from the store). Like, wow! How awesome is that? HahahaEveryone that we came in contact with from Top Fitness was super friendly, helpful, and cool. The entire experience was so great that my girlfriend and I will be going to Top Fitness before any other place, for all our fitness equipment needs in the future.It’s not every day that you meet awesome people who deliver an exceptional, friendly customer service experience to you, along with a great selection of products at good prices. Those are what puts Top Fitness at the top of my list of great companies. Super impressed with them.Cant wait to go back. Thanks a bunch Top Fitness, for all the help getting us sorted out with our awesome new home gym!

We got a new hack squat machine and leg press for our gym. Great customer service from Matthew and the whole team. Everyone was really knowledgeable about what could work for our space. Really nice retail location!

Brian from Top Fitness was awesome to work with. As someone just getting back into fitness he made sure I didn’t go above and beyond my level with purchases. He made sure I got the right equipment to start my home gym and helped me every step of the way. I will for sure use Top Fitness as my joke gym grows.

I visited the store twice to explore rowing machine options. The store had many top brands for me to try and Brian was professional, knowledgeable, kind, and patient. He discussed the pros and cons of numerous rowing machines including the manufacturer, service and warranty. I was thankful for his knowledge and am confident I purchased the best machine for me! Thank you for excellent service!

Brian Smith, Manager of the Top Fitness Store in Southlake, TX, provided excellent service when I was shopping for a recumbent bike. I had done some online research, but decided to visit the Top Fitness Store before making a final decision. I am so glad I did! Brian was very knowledgeable. He answered all my questions and I was able to make an informed decision. I purchased a model, the Precor RBK 835, that I had not considered before visiting the store. Many thanks for a great product, great price and great service!

Matthew was an excellent sales representative that was very knowledgeable and courteous. Great service overall. Thank you.

Stopped in to Top Fitness in Southlake to look at stair steppers/ellipticals. The manager Brian was very helpful. He asked questions we hadn’t thought about and directed us to what he had available, from used equipment all the way to high end. Brian gave us the details on each and then stepped away to let us use and discuss each piece at our own pace.We ended up getting the Spirit XS895. Big thanks to Brian for all the help.

Brian provided immediate credibility in discussing the various treadmills in the market. Very professional and informative. I would recommend Brian to anyone looking to purchase exercise equipment.

This is a top notch establishment. My go to place for fitness equipment. The guys are professional and very knowledgeable about the equipment. You wont be disappointed, so check them out.

Great store! Fantastic service!If you are looking for any gym equipment, do not purchase until you stop in here and ask for Brian Smith!Hands down, I will not purchase any “gym” related equipment or weights from anywhere else or anyone else other than Brian!

Top Fitness/Daniel Bell are the best Fitness equipment company Ive ever encountered.Today, you can probably buy the equipment you need from a number of other companies. But the refreshing,  differentiator, that I found dealing with TF. Is that, their actions match their words.Daniel Bell, was extremely quick to respond, to any questions or issues I had; even after the sale/install had been made. And their installation people, were extremely polite/courteous, as well as efficient.Thank you!

Great service. Brian was awesome to work with.

Jennifer could not have been more patient and accommodating and willing to interact after the sale..That’s a big deal I think..use them youll be glad because they actually believe in service..

This place is amazing!!! Have everything you will need for your home gym!!! Brian is the man to ask for!!

Sales representative Matt went above and beyond to help me with the selection of a treadmill. Without being asked, he even went in to the store when it was closed during a winter storm and undergoing electrical blackouts to check on comparisons between floor models for me when I couldnt make it back in to shop during a discount-off sale. I would definitely use and recommend his services again. Thank you, Matt!

We purchased the Inspire FT2 from the Top Fitness in Southlake. From day one, Matt our salesman has been extremely helpful. We had several questions over the course of a few weeks, he always responded promptly, professionally and saw to it that we were satisfied. He ensured the delivery and installation were scheduled and on time. He’s done a great job. The guys that delivered and set up our equipment were professional, kind and helpful..even pointing out a broken part on our garage door opener that could have resulted in a big safety hazard for us in the future. We are completely satisfied with the whole experience and we would highly recommend asking for Matt at the Southlake, Tx Top Fitness store to anyone searching for gym equipment/supplies.

We visited this store for the first time today and Matt, our sales associate, was extremely helpful and easy to work with. We walked in with a certain purchase in mind and he was able to show us something else that was a much better fit for us. Overall, we would highly recommend this store and will be returning again.

Top fitness is our go to fitness equipment store from now on! Great equipment, great service, knowledgeable and friendly staff (Austin and Jennifer are great)! Thank you for the advice, equipment demonstration and making our decision to purchase easy!

I am very happy with my equipment and Matt was extremely helpful in describing how to use the equipment. Everything is just as he said!

Using the FT2 and the optional TRX band as part of a 3x/week circuit training regimen I dropped 35lbs and several inches in 2020. The FT2 is versatile and adjusting the machine for different exercises on the fly is a breeze. I highly recommend the FT2 to anyone looking for a single piece of equipment that can “do it all”. I am really glad we talked to the pros at Top Fitness before making a purchase decision.

Went to buy a WaterRower and Matt was awesome in helping me make my purchase. He answered all my questions, offered the option of shipping it, and was overall great to deal with!

Great staff, service and product selection!

Southlake has needed a fitness equipment store like this for a long time! A+ service from the store manager Dan! I was looking at the new inspire strength line and a Precor tread! He explained the differences in the machines function, answered all of my questions and taught me a lot! I didnt end up purchasing but I will be back very soon. Thanks again for the help Dan!

Overall great experience, the equipment is completely on par and in many exceeds competing Brands like Rogue. The team especially, Dan, stands behind their products and made sure our install was perfect.

Nice location. Nice people..spoke with Jennifer about a Hydrorow.

Royal Rajput

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