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Kabelin Ace Hardware
1910 E Ireland Rd, South Bend, IN 46614, United States
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Kabelin Ace Hardware
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Tr
Review №1

The staff is very helpful. They are always walking around and ask if they can help. I have never had a bad experience here.

Ma
Review №2

Very organized store and they always help me find my odd items, great store!

Ly
Review №3

Always a pleasant consistent air of professionalism that brings me back for more business with Ace. Theyre not over friendly which Im not looking for. I want the items Im looking for and the people who know how to either get them for me or direct me to them. This is what I get from Ace and its good for me.

Da
Review №4

Unprofessional manager who bleats cryptic comments. Loves to keep you waiting. We used the truck rental aspect of this ACE outlet. Stores sales motivation sheet lying around which mentions trying to sell Stihl product. I need a pro-grade chainsaw, weedeater and the accessories. If the manager had gotten the handcart ready BEFORE we arrived and not kept it a mystery why he had to go out back for some delay or other then I would have purchased product. Didnt feel motivated....left feeling mildly annoyed.

Gr
Review №5

The store is closing, prices were too high I would assume the big box stores are faster more convenient for todays needs!

Vi
Review №6

The workers go above and beyond to help you get what you need. Very helpful

Ju
Review №7

Staff is always helpful. Good prices. I always find what Im looking for.

Ja
Review №8

Good service. Treat u like a mom and pops store

Ni
Review №9

Nothing in stock and extremely rude service. I almost walked out from how passive agressive the employees are. Another customer did walk out right as I was checking out because of the service! Avoid this store!!

Br
Review №10

They had exactly what I needed, they had a good price on it, and the cashier was very helpful and courteous 😁

An
Review №11

I came in to get 2 gallons of paint today. The store was really busy and all employees were running around to make sure they were getting everything done. A very nice man came over and told me he would be right with me. I asked him if he could help me for a quick second. And he did. Showed me were the paint samples were. When he got back with me. Less then i would say 3 minutes. He put all his attention to me. Made me felt like i was in the right place and he really cared. This mans name was Chad Miller. Gave me a paper to do this review and said they needed some good ones but they were happy even if they were bad. So they could see were they could improve. For being so short staffed today. They were on it and Im glad to call this place my home hardware. Keep up the good work.

Sa
Review №12

Male great chip replacement keys for your vehicle. Guaranteed to work.

Th
Review №13

Visit was good. Bought what I needed

Ly
Review №14

Great place for getting keys made.

Li
Review №15

We walked in at 5 oclock on a Saturday only to be told by a grumpy manager that the store was closed. On Google the hours posted said that they closed at 6 oclock.

An
Review №16

Helpful staff!! Reasonable prices!

Ji
Review №17

Great selection of small metric thread bolts and screws..

Je
Review №18

Needed a chainsaw. I don’t know much about them, but my research directed me to a Stihl model. It’s a homeowner’s grade, so it’s not made for big commercial type jobs, but it suits my needs perfectly..I was greeted the very moment I walked into the store and was asked what I was in need of. I was directed to Ed in less than 15 seconds after entering.Ed was very helpful and knowledgeable. I really appreciated his assistance!I highly recommend and will definitely be back for my hardware and home care needs.

h1
Review №19

Only place in town you can get battery acid. If your battery is not available local and you order online. It will be dry shipped.

Ra
Review №20

The cashiers were rude and followed us around asking over and over if we were finding everything ok. We bought what we came for, but wont be back.

Ni
Review №21

This store has been permanently closed(sad face)

Ro
Review №22

I found what I wanted with the help of a very knowledgeable young man. Javelin Hardware is lucky to have him as an employee.

Ca
Review №23

They moved hurt my feelings a tiny bit.

Rh
Review №24

I am sad to hear the store is closing at the end of June.

La
Review №25

I went in 4 times for paint and I’m still without most of my paint. The first time for swatches. They told me to bring in a sample and they could match. The next time they told me I needed a bigger sample. The third time they didn’t have the right paint to mix it in and could match to Benjamin Moore as I needed. They also joked they’d think I would go to Sherwin Williams instead after the second time. They won’t have it fixed till Feb. they said to come in first thing the next morning and they’d have my paint ready for me. I clarified and they said they would have it at opening at 9. I got there at 10 the next day and it wasn’t ready. Not only that, but they didn’t know which of my samples they’d done the day before, so I couldn’t get the paint. I’m not impressed with the professionalism and follow through here and will be going elsewhere.

to
Review №26

The guy cut my glass wrong and we waited 45 minutes in the store for help

An
Review №27

Didnt have wat I needed

Mi
Review №28

Friendly staff. Didnt have one item I was looking for but gave me ideas on how to fix the one I had.

Jo
Review №29

They offer stihl tun ups for less than most of their competition

Vi
Review №30

Better service than the big box stores. If its on sale or you have a coupon, prices arent bad. Some items have been there long enough to have dust on them.

Re
Review №31

Went in to get a key copied for my ford pinto and they told me they wouldnt copy keys that werent sold at their store. since i dont like paying twice as much as menards for pipe fittings i dont see any reason anyone would shop here.

Ma
Review №32

Prices were high and customer service low

Au
Review №33

They have a good team there. One of the workers helped me find what I needed quickly.

Va
Review №34

Super friendly and helpful staff. Had Off season air moving fans I was looking for.

Mi
Review №35

This is one of my favorite stores. The staff here is the best of any hardware/home store. My husband has sent me in for items that I dont know a thing about, and their staff ALWAYS makes sure I leave with the right items. I have even gone in with project ideas in mind and the staff has helped me make decisions and get all the parts necessary. For a smaller store, they seem to always have everything I need. Highly recommend!

Tr
Review №36

Was impressed a bit i think all the sales staff asked if i needed help even though i was just looking i looked the whole store over i wanted a drink and saw some candy bars i picked a few thats when i noticed the cashier had a girl in training it was taking a few minutes so i chose one more candy to realize i got hair and lint on my hand from some wear near the candy not wanting to make a big deal over it i offered to by my drink only and put the candy on the counter after i payed the cashier asked what am i doing with the candy i left on the counter and i said i was going to buy it but found hair and dust on it and walked out the door.( i believe your store is pretty good just a few house keeping issues and a grumpy cashier maybe because she was training )

Sh
Review №37

Okay, so someone stole my license plate. Worse, they stole the screws holding it on too! Police told me to check at Ace. Man there very helpful to this old lady. They actually have drawers with screws for license plates. Such a relief! Very affordable too. Overall, a very pleasant experience. And I learned so much! Had to share some!

a
Review №38

Service team is friendly and knowledgeable!

Li
Review №39

Very poorly stocked .No garden center .

Ti
Review №40

The store manager is awesome!! He helped me find a less expensive item instead of the one I was going to purchase. With the money I saved on the one item I was able to buy other items I needed. The store is clean and merchandise is easy to find.

ch
Review №41

I am greeted when I walk through the door, and they have free popcorn! they have great service too. last time I was there, I had a couple of keys made. in and out in 5 mins.

Sa
Review №42

Had to get multiple keys cut and the man that cut them did a great job and the young lady that ran the register was just as polite and pleasant as she could be. It made my visit there a great experience.

Ci
Review №43

Always find what I need..

Sa
Review №44

Great replacement electronic chip auto keys. Much cheaper than you can get from the dealer. They cut and program them in the store. Guaranteed to work.

Jo
Review №45

Very well stocked Hardware store with lots of helpful staff. Easy to find what you want. Very nice store

Da
Review №46

Ace is always great. It is a place I like to support if I can. Their customer service is wonderful. They work hard for you even if you are only spending a few dollars. They really care about their customers.

K
Review №47

Best Ace Ive had the pleasure of visiting

Pa
Review №48

Very pleased with the prompt response I got when ordering a Item they were out of. The day it came in I had a phone call telling me it would be in the back room with my name on it. Very friendly & helpful. Thankful to have Kabelin Ace Hardware in my neighborhood.

Da
Review №49

Great place with very helpful staff. Went into get 5/8 lock nuts for a project and was walked right back to them! I miss personal service. Same thing at Menards 3 x as much. Best ever place.

Mi
Review №50

Very good; staff always great

Da
Review №51

Good service always

Br
Review №52

Great service Ill be back

Bo
Review №53

I visited this location after checking Menards and Lowes for a replacement part for a toilet and being disappointed. I figured Ace Kabelin would have it because they have helpful employees and stock all the parts the big box stores dont. Not any more. After walking in I saw four employees while there but no one offered assistance. I spent about ten minutes walking around looking for the part I need. No one offered assistance. I tried getting an employees attention. Nope. (I am 6 4 and 220lbs so not exactly easy to miss) At that point I walked out and ordered the part online. This has happened the last three times I have visited this store. This is exactly why local retailers are closing their doors.

As
Review №54

They are so nice and helpful here. Very personable and will go above and beyond to help you.

Br
Review №55

I never have to spend more than 15 minutes in this store thanks to the helpful and knowledgeable staff who are always quick to offer assistance and advice. And I always find everything I need!

Ja
Review №56

Awesome prices, all around items youve never find.

Tr
Review №57

They have the nicest people there good people to work with

ka
Review №58

Awesome Customer Service.. Highly Recommend.

Ja
Review №59

Good places to go when you need nuts and bolts

Ry
Review №60

Like this smaller hardware store. I get my Scotts 4 step program every year from Kabelin. Being an Ace rewards member...$50 off! Staff greets you with a smile and What can I help you find? Check these guys out.

Ro
Review №61

I went to Ace to copy a key and the service was excellent everyone very friendly and helpful

Mi
Review №62

The staff is always friendly and very helpful. The managers always go above and beyond. We like to support the small stores like these versus the bigger box stores because we get better service and this store does not disappoint.

Da
Review №63

Way helpful however paid 10.50 for a lb of screws that were 5 at Menards. So Im never going there again except emergency or trade my broken craftsman tools😱

Me
Review №64

Wonderful hardware store, close to home. If they dont have it, they will order it for you.

da
Review №65

It was easy to find what we needed, they were helpful (!!!), well stocked and friendly, a great alternative to big box

ap
Review №66

I absolutely love each and every person that works there. Great customer service and very knowledgeable.

As
Review №67

Such friendly and helpful customer service!

An
Review №68

The people were very nice and very helpful I got what I needed right away

Te
Review №69

Great experience shopping here. Staff is quite helpful. Today I purchased an 8ft ladder and they delivered it about an hour later, I really appreciate it!

ja
Review №70

Couldnt get customer service needed chains for a chainsaw and they have them locked up waited for 15 mins for somebody to come unlock rack to get me chains nobody showed I left

An
Review №71

Went for furnace filters and found great deals. My are 25$ to 30$ and they had a generic for 8$. I love this place.

Ke
Review №72

Generally poor experience here twice in the last few weeks. Customer service hit or miss, but mostly a miss. Employees do not seemed pleased about being there and perhaps even less happy about customers being there.

C
Review №73

Nice, polite and helpful employees. Good quality products. Reasonable prices and good sales. I just love this place! 😀

SY
Review №74

This job was one of many jobs I told people that the family cared about their workers. But at the end of the day, all we are is just another check in their pockets.

Sc
Review №75

They always have what I need

Sc
Review №76

GREAT store! The staff is ALWAYS ready and willing to help you and no waiting for one of them. This is always my first stop!

Li
Review №77

Excellent place to shop. Everything is well organized but easier to ask an employee..they know where everything is!

Na
Review №78

Amazing. My grill will be assembled and delivered on Wednesday. I am so excited.

Ga
Review №79

I love it when I go into a place and someone immediately asks can I help you find what you are looking for?.

Sh
Review №80

Customer Service Still ExistsThe staff at this store is always helpful and actually know where to find something you are asking about.

Da
Review №81

They were able to cut a key for a classic volvo we own. Very impressed

Ti
Review №82

Has every tool I need. Excellent service. Wonderful location!

Je
Review №83

Always a good experience. They are always so helpful!

Re
Review №84

Got good help on the phone but not much help in the store. First employee was a very young girl and not interested in pointing me in the right direction, just wanted to wait for nonexistent customers to come to her register. And the young boy that helped me in the battery department tried, but didnt know what I was looking for even though it was a simple battery. Found it myself and checked out. But atleast he tried.

Th
Review №85

This place is awesome. Kind, super helpful staff working here.

Ba
Review №86

Very nice and helpful employees

Al
Review №87

Great location for any thing you may need but not necessarily available at a big box store

Ja
Review №88

Always friendly and knowledgeable, everything a neighborhood hardware shop is supposed to be

Ja
Review №89

Dont like stores like this one, hardware isnt my thing at all. Its boring. But the staff was very friendly, everyone was asking if we needed help. Stay friendly, guys. Youll get more business and good reviews :)

Je
Review №90

Excellent customer service. Knowledgeable staff. Exceeds service at Menards and Lowes

Sc
Review №91

Always willing to help. Worth a few cents more to shop Kabelins than the big box stores down the road.

Ch
Review №92

Very helpful, got the things you need

Ch
Review №93

Very friendly very nice above and beyond helpful hardware store

al
Review №94

Good prices friendly service

Pa
Review №95

A good nuts and bolts store. Good customer service.

Ch
Review №96

They give you 100 percent help to get the job done like other places will not help you thank you Kabelin Ace Hardware you made my day

ja
Review №97

Good service, friendly staff

DJ
Review №98

Literally just walked in everybody had their mask down and off their faces I even said something to one of the people I did not expect this from Ace its been a professional price. 😷Wow .

Pa
Review №99

A lot easier and quicker than shopping at a big warehouse store

Ja
Review №100

Always good people, and seems like they always have what I need at the time. But, not always the best price.

Information
14 Photos
100 Comments
4.5 Rating
  • Address:1910 E Ireland Rd, South Bend, IN 46614, United States
  • Site:http://acehardware.com/store-details/14097?utm_source=google&utm_medium=localstore&utm_campaign=
  • Phone:+1 574-299-1912
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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