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MacArthur Place Hotel & Spa
29 E MacArthur St, Sonoma, CA 95476, United States
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MacArthur Place Hotel & Spa
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El
Review №1

This was the perfect hotel for our honeymoon. Excellent service, beautiful grounds, the room (fireplace) and the bathroom (heated floors!) were amazing. The restaurant on property was surprisingly good as well. Also, you can easily walk to town square.My only complaint and reason I knocked off a star--the spa, it was a bit outdated and the steam room was rather dirty. It was also a strange set up, after you change into your robe you have to go back into the reception room before entering the spa space. Just a little awkward.

Wi
Review №2

My favorite hotel. Luxurious but understated rooms with decadently comfortable beds, beautiful furnishings, spacious patios. Service is impeccable, and I love how there is absolutely no tipping accepted by any staff (thats all included in the admittedly very high room rates, but you gotta splurge sometimes!). Outdoor pool is lovely, big enough to swim laps, with no significant deep end (so its great for kids). Restaurant and bar are excellent. Parking valets are quick and efficient, and there is EV charging available (although the Tesla chargers are very slow). The main downtown Sonoma plaza is a pleasant 15 minute walk. The hotel also has bikes you can check out.

Se
Review №3

A beautiful property, my favorite place to stay in wine country. The rooms are fabulous and the staff is also fabulous. We enjoyed our second stay at the hotel and we are already planning our next stay. We felt right at home.

Ca
Review №4

The room was so noisy we could not sleep. The first night, a guy in the next room kept us up past midnight with his loud work call. Walls are apparently paper thin. The second night, the adjoining suite (which had an outdoor table) had a party of 6-8 people drinking and loudly partying past midnight. Shrieks of laughter, you know the scene. Multiple Calls to Dulce, the night manager, had no effect. Awful experience. Ruined the niceness of the room. Also, desk in room is only for show- not comfortable to work at. Would never ever take another chance on this place. Maybe it is only room 5 that is the nightmare room, but it was truly awful.

Je
Review №5

Our second long weekend at the MacArthur Place and we are enjoying it so much again. This place is an absolute - not so hidden - gem in the wine country.What we love about MacArthur:- absolutely blissful property, everything looks beautiful and the garden is a serene place to hang out day and night (flowers, fire places, yoga lawn…)- service, so far we only met the most genuinely kind people at the MacArthur. We love how everyone wears a headshot sticker on their shirts so you can see whom you’re talking to behind the face masks- restaurant and cafe - great food but also the setting in the garden is just blissful, you should come for dinner or lunch even if you’re not staying here- pool with great service and relaxed atmosphere and great drinksWhat we’d love to see when we return:- we need rental bags or totes to bring our stuff to the pool please!- coffee in the room (wasn’t clear if it is included or not?)- a better chair management at the pool as there are not enough deck chairs for everyone and people reserve chairs for hours without showing up- post-Corona food presentation, we are so tired of eating pool food or room service out of brown paper bags… also a menu dedicated for the pool, like chips and guacamole or fruit or smoothies.Thanks for having us again, we love this place!

Ro
Review №6

Absolutely amazing. Cannot say enough great things about this hotel and staff. Definitely coming back.

Ed
Review №7

I’ve used MacArthur Place on two occasions, once as a hotel guest and another as a spa day guest.I must say that they have everything almost perfect, but they crumble at the lack of separate facilities for kids.The entire vibe of this place is to be a relaxing spa hotel, but you walk out of your treatment to a pool of screaming children. (This has happened on both occasions)Staff are excellent, food is fantastic, rooms are lovely...just please invest in a kids-pool or switch to being an adult-only resort. Sadly, today’s massage was ruined by spending the rest of my afternoon alongside children and parents who completely ignore them.

Ka
Review №8

Spent 2 nights here for birthday celebration. EVERTHING was done well and delightful. Service, room, food, bar, pool. Highly recommend.

Tr
Review №9

Our favorite place to stay in Sonoma. Amazing resort with well appointed rooms and all the amenities you expect from a luxury hotel. The Spa is an amazing way to end your stay. Book in advance though.

Tr
Review №10

Just had the most disappointing experience in the bar tonight. A crudité with carrots, celery -and chopped up radishes- so boring, not at all what it was like under their original chef. No more pickled items, just a bowl of ice with a few veggies on it- ugh! Stingy quantities as well- outrageous prices.

So
Review №11

Very clean and spacious. The staff was super friendly. Very safety conscious and pet friendly as there were a great many cute K9s everywhere. Pleasant experience and would visit again to see what else they offer.

Ga
Review №12

We absolutely LOVE Mac Arthur Place! The beauty, delicious food and the fantastic staff! We will miss the dynamic duo, Ana Maya and Reuben - wish them well in their move!

Ve
Review №13

Positive: The grounds, the bikes that you were able to rent the bar/restaurant on site was very convenient, the self parking was a little stressful but we found parking right in front of our hotel the last day. Negative: Front desk man asked if wed ever stayed before, we hadnt. His reply Oh yes, well since weve been offering discounts weve been getting a lot of new guests... They offered housekeeping via txt, we accepted, then they didnt show up. Upstairs noisy.

La
Review №14

People are very nice and location is convenient. However, they are terribly disorganized and lost all reservations we booked, either for dinner or at the spa. Very disappointing and frustrating.

Cr
Review №15

Everything was excellent! It is a beautifull place to stay.

Ra
Review №16

One of my new favorite hotels ❤️ I am very picky and this hotel definitely delivered! Beautiful location to stay for my 26th birthday weekend! I loved the outdoor shower, fire pits, pool, and the restaurant Layla. I also loved the complimentary e- bikes and riding around Sonoma. Got a massage and a facial at their spa - highly recommend these treatments! We will be back in the fall.

Pu
Review №17

Really beautiful property but also standout service; we had a minor issue with our room and Kevin the manager handled it very well- gave us resort credit and upgraded us the next next. Also generally all the staff was very helpful with various requests (e.g. storing bikes) etc.

Al
Review №18

Amazing experience. Will definitely come again.

Ja
Review №19

When I booked this I made it clear the room was for 4 people. I wish the person who booked it would have been honest and said the room will not be comfortable for that many people. Would have saved us a lot of wasted time and we could have made alternate plans. Read the other review about the small European style accommodations. Very accurate.We stay at a lot of hotels and this is by far the most disappointing suite.What we got was a 300 sq ft “suite” that had a pullout sofa at the foot of me and my wife’s bed. No wall separating us. The twin sofa bed couldn’t even fit a 9 and 12 year old. So we had to stuff a roll in bed into an already tiny room. Ridiculous for a room that costs $1k+/night.Also no outdoor shower or bath as advertised. I have a bad back and need to soak.Also zero privacy. The room’s windows faced a popular walkway and people could see us changing and showering. For this much money, you’re better off staying at Calistoga Ranch where you can get a whole bungalow for your family with privacy.We asked for a different room but were told nothing was available so we ended up spending our 4th of July driving back home.Also, the pool is tiny and there is no room to swim or move. We were bumping into other guests.Service was off as well. When we got there they toldus they would text us when the room was ready. My wife gave her number but they never texted her. So she was waiting around for nearly an hour after the room was ready. Also they promised to have our bags delivered to the room but they weren’t there and I had to call and wait nearly 30 minutes. Only provided towels for two people which makes me think this room was really meant for two.Felt totally deceived and lied to.I wasted 3 hrs driving round trip for what was supposed to be a nice 4th of July weekend. This place ruined our weekend.I would have expected our spa services comped for the trouble we were caused. and valuable time wasted.

Ri
Review №20

Diner was great. G.wonderful garden atmosphere.

St
Review №21

Always a wonderful stay. Try Layla restaurant.

D
Review №22

My family had a bridal lunch at Layla and it was amazing! Every staff member was acomadating especially Matthew the concierge!!!

An
Review №23

Everything about our stay was awesome!! We stayed for my birthday weekend and we were in the Jasmine suite it was amazing we enjoyed the outdoor shower a lot it also had a private patio. The staff here were great, everyone from the front staff to bar tender and every support staff there was super friendly. This hotel ranks one of our favorites places weve stayed in. Thank you everyone at MacArthur for an awesome birthday weekend. Last note this hotel is pet friendly so we brought our golden retriever and she loved it too.

Ar
Review №24

Great place. Good service. Pretty gardens.

M.
Review №25

We decided to stay local and found this resort. The grounds were a welcomed oasis. Rooms were new and clean with lots of space. Location made for an easy drive to Napa. We even discovered downtown Sonoma for the first time and were pleasantly surprised. Staff was incredibly friendly and accommodating. We’re planning another staycation and considering going back. Also, their on site restaurant is top notch; we kept coming back to enjoy the menu.

An
Review №26

Called them about one of their patrons parked in a red zone on the corner of Austin Ave and East MacArthur and they hung up on me!! So the Sonoma sheriff department can deal with it instead.

Mi
Review №27

Great place for our weekly sales meeting!!

Lu
Review №28

Wonderful hotel with excellent rooms and service.

Li
Review №29

The most peaceful and amazing service ! Very caring and polite personnel!

El
Review №30

Love the new design the new model looks real nice great job

Je
Review №31

Came here for husbands bday weekend. This place is very nice and classy. We got one of the outdoor shower suite. It wasawesome and we had our own fireplace.We also got a massage and it was good. A little disappointed because we couldnt do the couple package or get the whole experience. They had to do the massage in one of their own room with a private garden. It was a little hot and took a while to cool down even with the fan on. it was also pretty bright but its not the hotel fault since they have to modify due to covid.Overall we enjoyed our stay with our four legged babies.They have the BEST harsh brown! Very different and unique. We cant wait till we go back for a little getaway.

An
Review №32

Positive: The service and the place is very cozy and comfortable. It’s very clean. Negative: No

Gl
Review №33

I am so thankful for the MacArthur Place for providing a place for the locals to go to during the power outage this week. I really appreciate the bar and restaurant for their service and the space that was provided. The food was very good and the price is reasonable. The lobby and restaurant look very well maintained and beautifully designed. My favorite part of all of this experience was how Manny valeted my car. He was very quick, respectful, and understanding. I really appreciated his help and service. I am definitely coming back for the restaurant and bar next time and maybe try the spa! Worth coming! Thanks a lot!

Ha
Review №34

MacArthur Place is a dream. After we chose this property for our first visit to Sonoma I have to say that Ill never stay anywhere else. The property is its own little romantic oasis and it feels exclusive to stay there.Unlike other properties that are noisy and high-traffic, MacArthur Place feels quaint in an upscale way. The layout of the property is smart and BEAUTIFUL. The paths that lead around the property lead to such scenic photo-worthy spots.The food on property is delicious. Eating at Layla and having the expertise of the sommeliers on property is such a delight. We had the luxury of meeting the chef and he discussed picking fresh ingredients for daily meals that were locally farmed. And you truly can taste it in your dishes. I love the lobster roll and its typically a favorite menu item during my stay. Paired with a glass of Blue Farm and it just feels right.The staff will make a point to learn who you are so that your stay feels extra special and catered to you. Garrett went out of his way to make both myself and my partner feel taken care of.The pool area is at the center and very pretty, with a nice little spa attached. The spa has been somewhat inactive as they are following COVID protocol but the staff was kind enough to walk me through the services list for when it reopens. Just a fun fact, the hotel utilizes products that are made locally in Sonoma by a female-owned company. I just find this kind of local support so progressive and brilliant.Now the rooms!! These little home away from homes are so cozy. The decor is upscale but unique and the bed is a dream. Youll get some of the best sleep of your life (which isnt common on vacation). For those of you considering the rooms with outdoor showers and tubs, DO IT!!! My partner and I sat in the outdoor tub, drank a bottle of wine, and there is truly nothing more relaxing and romantic.Ive stayed on this property twice now and it never disappoints.

Br
Review №35

Absolutely fantastic stay. The hotel staff and accommodations are absolutely on too of every element of your stay.

Gr
Review №36

Amazing New Year stay. The hospitality, facilities and food are unmatched. If you have the chance to try the lobster cappuccino you wont be disappointed. The rooms have thoughtful touches that all will appreciate. Thank you to the team!

Hi
Review №37

This hotel, just may be our new vacation spot! Excellent service, impressive rooms, clean, quiet & stylishly decorated. Beautiful grounds, just wish there could be a separate pool for little kids, especially since the spa is attached. Love kids, but not when youre trying to relax. Front desk manager, Kevin was extremely accommodating. We had an unfortunate emergency situation & couldnt stay another night. They let us move our reservation to return the following weekend instead. Even though we booked at a 3rd party site online they honored the swap date because of our emergency. Thank you to all the wonderful happy staff. MacArthur Place please keep being good to your employees & and they will in turn be good to your guest.

Gr
Review №38

Had an awesome experience at this property. Theres very few pools in the Sonoma/Napa area and this one didnt come up short. Our server Johnny was awesome. Friendly, attentive and had a high level of service. He helped make our stay even better. Thank you! We will be back.

An
Review №39

My husband and I had an absolutely lovely elopement and honeymoon at MacArthur Place Hotel this December. Laura and Michelle were extraordinarily helpful and answered a million questions as I quickly planned a wedding from across the country after our original wedding plans were affected by Covid. I honestly sent Laura dozens of emails and she responded graciously and helpfully to each one haha.Getting married privately in Sonoma and Zooming in our families was not our original plan by any means, but it may have ended up even more special than our pre-Covid vision.The grounds of MacArthur Place are STUNNING and the elopement package is a very good value. We loved staying at the charming Jasmine Cottage, enjoyed our complimentary spa visits, and really loved breakfast at Layla. Touches like the fireplace in our room and the heated bathroom floors truly elevated this experience. Everyone was friendly, particularly the young people who worked as valets. We also appreciated that the hotel is within such a short walking distance of the Plaza’s many restaurants and tasting rooms. We plan to visit MacArthur Place again for an anniversary trip at some point in future years! Truly a wonderful experience that I highly recommend.If I could offer one extremely MINOR area for improvement, I would mention that the heated pool feels cold during the winter. Honestly, we are not big swimmers so it was not a big deal for us, but we were surprised by how cold the “heated pool” felt. We got out after a few minutes. Still, not a big deal and a very easy fix!

Co
Review №40

Stunning hotel. Large campus layout with beautiful walking paths and artwork between small multi unit buildings and cottages. Beautifully renovated within the past year. Fully modern and an incredible staff. Should be twice the cost.

Ki
Review №41

This place was amazing and everything I could have asked for! The decor and buildings are beautiful, they think about every detail. The service was nothing but great! I was able to use their bikes to ride around Sonoma but I also thought it was very walkable to downtown Sonoma! I ate at the restaurant at the site almost everyday I was there and enjoyed the pool! I cant think of a single thing that went wrong :)

Ah
Review №42

Did not stay here but came for the spa experience. Friendly staff and a wonderful couples massage. The staff was very professional and very accommodating. Left very relaxed.

Be
Review №43

Its hard to know where to start to adequately review this fantastic peaceful place with such a wholesome, earthy feel. The staff are welcoming & friendly, the grounds are spacious with stone paths leading between numerous separate villa like buildings. Our room was super cute, spacious & had a private outdoor deck & outdoor shower . Beautifully renovated interior with every attention to detail, automatic lighting, heated floor were just some of the unexpected touches that made us feel totally pampered. All the snacks, and accompaniments are high quality, earth friendly & organic besides being really creative. The restaurant here has an amazing menu; the food is spectacular accompanied by equally impressive presentations with seating options being inside, outdoor deck or romantic garden seating with pergola & a water feature. This is a really special place with a really special feel!!

An
Review №44

Mac Arthur impressed me. Excelentt services. Excelentt food. Beautiful plants and quiet hotel. I really recommend to enjoy the hotel.

Te
Review №45

Luxurious compound with a pool, spa, restaurant, and bar. The winding paths and lovely landscaping are peaceful. It looks like there are going to be several outdoor spaces to gather, like outdoor couches and swings. Its a pleasant walk into town. Staff were welcoming and attentive. Cozy, elegant farmhouse chic at its best. Valet parking and attendants who are quick to offer you refreshing water (perfect for those who have been wine tasting).

Je
Review №46

Came for just the spa. Over prices for little time.

Ja
Review №47

By far the best experience I’ve enjoyed in a hotel in a long time. As a frequent traveler I’ve stayed in many a hotel and never have I received such a warm welcome from staff. I have a service dog and our organization trains them for others as well, I was not just impressed with how they treated me but the lengths they went through to take care of my dog and our puppy in training. Spending my Christmas at MacArthur Place, during a time of year that is a touch difficult for me was an absolute joy and brought a smile to my face. We will be back as I am eager to experience the spa treatments available. Thank you to the staff for making me feel at home!

Jo
Review №48

Beautiful place

Ke
Review №49

This place is a blight on the town of Sonoma.

Ta
Review №50

Amazing service by the entire waitstaff! They were able to seat 20 of us without prior notice. The food was authentic and delicious -all sourced with an eco friendly mindset abd collaborative food network. I forgot the head waiter’s name but I believe he also works as a firefighter -this man was the friendliest and most hospitable human being. Thank you for the amazing once in a lifetime experience.

Lo
Review №51

Nice place, but did not let people know that they are under construction.The workers start to work in early morning after 8...If they plan to keep accepting reservations, they should notify customers and leave the decision to customers, offer some discount or free breakfast to make it up for the interruption.They are trying to offer good service like offering hot towel when guests check in. There is some free cookie and drink which is nice.But customers need good sleep too.

Re
Review №52

Great Hotel and Spa! Even though under renovation our end of the hotel was quiet, our room was very spacious with lovely furnishings. The staff was wonderful, pleasant and helpful. Nice wine tasting at 5pm and great continental breakfast. We will be back!

mi
Review №53

Recently renovated, MacArthur is a terrific destination. Great, spacious rooms and a wonderful spa are some of the attributes. Its very close to Sonoma square, in fact its within walking distance. Prices are reasonable and service is good. Has a great restaurant and magnificent rose garden.

Ka
Review №54

I was really impressed with this hotel. It was beautiful and spread out with Garden scene. A lot of plants growing on the pathways that you can walk under. The room was big and the people were nice. I would highly recommend this place.

Ge
Review №55

Awesome place to stay in Sonoma. We were there for only a night, but we wished we had been there for longer. The staff were great and the valet parking worked really well. The room was amazing with all sorts of controls and gadgets to play with. All of the amenities were great - we wished we could have used the outdoor shower, but it was a bit cold for that during our visit. We would definitely stay there again. It is an easy walk into downtown Sonoma, so no problem to walk to and from tasting rooms / meals.

Ad
Review №56

The staff were very nice and helpful. The room was quite large. The room could have felt fresher, it could have been brighter and felt a bit dusty. Campus was nice, amazing amenities, great pool.

Ka
Review №57

Beautiful wedding venue !

T
Review №58

Went to this place for a spa day, it was the best massage I’ve ever had (unfortunately don’t remember the name of the masseuse). The place itself is huge, you get to spend all day by the pool and can walk around in the parks. Definitely will be back and recommend this place!

Mi
Review №59

Best place ever... Great hospitality... Absolutely wonderful, a masterpiece hidden like a diamond in the rough... Just been recently remodeled OMG! Im not going to ruin it for you just got to find out for you sell but its its amazingly jaw dropping it will leave you speechless...

Ma
Review №60

If you could copy and paste everything about this place and drop it into a property a bit more off the beaten path, it would be Heaven. Beautiful grounds, stately rooms, awesome amenities, excellent service, walking distance to the Plaza and local shops and tasting rooms. But located off a major street, meaning from morning to night hearing traffic (particularly those amplified mufflers on the backs of Mustangs and the like).

Ro
Review №61

Held a weekend event here for a group of friends from out of town. The staff was amazingly helpful and accommodating making a ton of arrangements. Everything went smoothly including a special dinner and handling of some rare wines. These guys are pros, and everyone was very happy with the rooms and service. A very relaxing getaway for everyone.

Su
Review №62

The service is impeccable! You know what you pay for. 24 hour valet and coffee shop opens at 6am! Turndown service, super cool bar....

Tr
Review №63

They are doing renovations to modernize and upgrade the rooms. Once all the work is complete I think people are really going to enjoy staying. The staff is very friendly and helpful.

Cl
Review №64

At over $1,000.00 per day, I was expecting a better room, gym and room service, (The bed was excellent and everything was very clean and maintained). I was unable to order a steak to my room, because it was not in the room menu. General service was ok. In the restaurant the food was beautifully presented, but it took long to be served, I was not to impressed with the taste and I think that $100 for a steak with veggies is a bit over priced. At checkout, I was presented with an invoice that included a Gov. extra fee of +- %10 Daily.

Ry
Review №65

Not sure when visited

Ch
Review №66

WOW. One of the nicest hotels I have ever been in. The matress - the pillows - the fireplace....or the outdoor shower....I cant figure out which I liked best! Great place. High Price....but....it is awesome.

Ja
Review №67

Had a fantastic time here. The only issue we had was the wireless network not working and they took a while to fix it. Other than that, highly recommend

Ni
Review №68

Amazing place with outstanding service! if you are looking to spoil yourself, this is the place to be! walking distance to the square and warm inviting rooms! We stayed here for our honeymoon and we absolutely loved it:), rooms had everything you need and were private. hope we can come back very soon!!!

Ma
Review №69

Wow! Great remodel, very attractive. Friendly, professional staff. Wonderful massage. Highly recommend!

Je
Review №70

Update to my review: The hotel has since reached out and they addressed my concerns in a prompt and professional manner.This is the hotel equivalent of the Fyre Festival. Yes, the hotel is being renovated. However, no one should actually be staying in this hotel yet. It is beyond unfinished. Like, not socket covers on the electric outlets unfinished. Beyond that, the website is selling the hotel as something it is not. The neighbors (second floor guests) have a full view in to your “outdoor showers”, which by the way are not functioning yet. I wouldn’t have minded as much if the price reflected the state of the hotel. Listen, I never have ever left a review anywhere. But I owe you the review I wish I would have had before booking this hotel.

Do
Review №71

Very very nice place to spend a few days away. Everyone is gracious and focused on customer service. I would rate higher than 5 stars is that was possible

Ha
Review №72

An absolute escape from reality. The perfect place to get away from it all and unplug. The rooms are well appointed and nothing has been overlooked. The grounds are breathtaking and staff incredibly courteous. I will be back many times!!

Ni
Review №73

Had dinner at saddles restaurant inside the hotel. The presentation was exquisite and the food was delicious. Very pricey for some items. A cup of chili is almost 10 dollars. One small scoop of sorbet is 10 dollars. The staff were awesome. We had at least 3 people serving us - cleaning off the table, checking on us, bringing items, filling water. It was a delightful experience all around.

Ke
Review №74

Loved the bar here! We just went for drinks and small bites after dinner on the other side of town. The cocktail menu is great - especially love the spiritless options. The drinks we ordered were delicious - they made the spicy margarita-esque one without the tequila and it was perfect. The decor and ambience is the optimal blend of trendy, understated, and comfortable. The service was a little slow, but it was the first week, so the staff seemed to still be training (totally understandable!). Nonetheless, everyone was very friendly and knowledgeable. All of the food we got was delicious, with the exception the S’more dessert— the flavors were all over the place...easily could have been a few different desserts. But to each their own when it comes to food! They were just finishing the outdoor patio when we were there, so definitely will be going back all summer!

Sa
Review №75

Excellent beyond expectation! From the moment you pull in you are treated like a child of the one true King! Heaven on earth and absolutely a must go!

A
Review №76

Really beautiful hotel - the grounds are very green and serene and lovely. They have a spa and a small pool. I love the swing seats and the cottage style rooms. They also have bike rentals on site. The rooms are quite large.

Ca
Review №77

Dog friendly beyond expectations!My sisters dog was very well behaved and the hotel was just awesomely accommodating. They brought us a doggy bed on their outside dinning area. A real treat to have our dog with us everywhere we went in this hotel. I mean I wouldnt want to get then in trouble if hypothetical the dog even was allowed in the pool area cause in Wisconsin thats a government rule. But then maybe thats what makes this hotel so amazing is it is obvious that everyone working there is only concerned you are happy and they really offer and will do anything to make your stay and experience amazing.First time I ever experienced a hotel like this and it was grand. Too bad the flights from MPLS to Sonoma Airport only left us 3 nights. But hopefully I can follow my mom out there again soon!

Gr
Review №78

Great service and excellent massages and lovely place.

Ti
Review №79

We stayed here for three days and I loved the place. It was very beautiful, Very clean and updated. Everyone is so friendly.

v
Review №80

Its absolutely wonderful place with terrific staff. Great retreat with large rooms, beautifully landscaped grounds, heated open air pool, top notch restaurants and library. They gave cheese and wine serving between 5 and 6, muffins and tea also served in the library between 9 and 10.

M
Review №81

Still as good as ever. Consistency is important...to know that you can rely on a place is important. We have a lot of very good Restaurants here in Sonoma so when someone takes me out I want to feel confident that they will enjoy their experience. Thanks for a great night !

Pu
Review №82

Spacious rooms with Jacuzzi. Nice location near Sonoma plaza. Helpful staff. They have a couple of chargers for electric cars near reception if you want to charge your car overnight.

SU
Review №83

Ive stayed at many nice places arpund the world, but this one stands out as being one of the best overall experiences Ive ever had. The rooms are spacious and modern with all the little extra creature comforts you could want (floor heating, electronic controls for everything) and the grounds are beautiful. But what really set it apart was the customer service. We joked that it felt like we were in the Truman show. Everyone was so over the top accomodating and helpful. Our four night stay was amazing. Location and restaurant were also top notch!

JM
Review №84

What an adorable quaint and quiet place. Room was spotless and very comfortable. Service impeccable. Highly recommended

Ra
Review №85

Awesome place to stay. There was an issue with the AC in our room but they were accommodating and left a fan for the evening, Service and friendliness were topnotch from arrival to departure. Thank you for making our stay comfortable.

Je
Review №86

The food and drink was amazing and the service equally amazing. Cant wait to go back!

Me
Review №87

This property is very outdated and very poorly run. The rooms are at least 20 years out of date. They are renovating some but they said it will be a 4 year project. Yikes!!! From the black fingerprints on the sticky bathroom doors to the beaten up headboards to the squeaky bed and floors, this place is a no go! The breakfast sadly was bad too. They could not get poached eggs right. Both times they were hard as a rock and the toast came out cold with rock hard butter. No attention to detail at this resort. Every night we would hear people in the room above us as though they were in our room. When they would climb the steps it sounded like an elephant.No privacy in this resort. The blinds on the door in our room are 2 inches open on the sides... again ..no privacy even when they are closed. Lastly, they said the noisy construction is being done during peak daytime hours when guests are likely at wineries. We would have loved to have sat outside at 6:30am to enjoy coffee however, the noise was unbearable. We cant even rate it mediocre, unfortunately. It was grossly overpriced at $600 per night. We assumed it would be nice and it is October so we accepted the rate. Not the case! We stay at hotels and resorts often and this one was VERY DISAPPOINTING. The location was decent for touring but that is the only thing it has going for it. Now we know why it was the only resort left with availability when we booked. Do yourself a favor and look for somewhere else. There are far too many nice resorts and villas to stay in the area. We certainly will not return...even after renovations!

Ma
Review №88

Best spa in Sonoma! I have been an annual customer for more than 5 years. Every person who works here is highly trained. Excellent services and options. I had the Red Red Wine Body Polish and then a massage this time. So relaxing. Then stayed for the day by the pool, had lunch and champagne. Best day ever!

Ni
Review №89

Lovely place. Great rooms and gardens. Massages first rate. Pool and fitness centers a bit tight. Wed go back.

Ch
Review №90

What an amazing hotel! Felt like we had our own little cottage. Breakfast is free if you stay here, and was so tasty!

Ka
Review №91

With the lovely garden paths, centric pool and spa services (massage and facials) available, it was a fantastic relaxing inn. The free breakfast and wine and cheese hour were a nice added bonus to the rate, and the library was a cozy place to work from for a few hours, but also has board games and books to borrow. The service was very good, everyone friendly and helpful for anything we needed. The location was great for a leisurely stroll to the shops and restaurants on Sonoma Plaza as well. We enjoyed our two-day stay.

Ke
Review №92

Beautiful place!

sa
Review №93

Very nice hotel with great staff and grounds. A little bit pricey. Restaurant could be better.

Gr
Review №94

Irresponsible and dishonest hotel. Long store short. I fully paid the room through hotwire and they charged it again on my credit card when i checked out. No responds to my emails, i had to try different outlets to finally get someone to respond me back weeks after. They blame the over charge on hotwire. However, it was their hotel name on my credit card. Full of sh!t.

Ha
Review №95

Amazing stay!! Amazing food, service, rooms, everything.

Jo
Review №96

Love Saddles. As of right now, that restaurant is at the top of my list my #1 indulgence. (Particularly for restaurants that I can conveniently travel to)

De
Review №97

I was only there for a short business meeting but I found it to be clean, quaint and close to the downtown area. The staff was friendly. Id like to go back and try their restaurant.

To
Review №98

Why do you want ice? the front desk replies, at $900 @ night. 3 people in my room for a turn down that didnt happen and handling my personal belongings. and I chose sonoma over napa for a weekend getaway. my bad

Ca
Review №99

Bar LAYLA must try . Snacks ambiance drinks

Ca
Review №100

Beautiful surroundings and accommodations. Valet parking. Restaurant and pool on site. Close to the square.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:29 E MacArthur St, Sonoma, CA 95476, United States
  • Site:https://macarthurplace.com/
  • Phone:+1 707-938-2929
Categories
  • Coffee shop
  • Bar
  • Hotel
  • Restaurant
  • Spa
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