user
Sally Beauty
4480 S Cobb Dr SE t, Smyrna, GA 30080, United States
Appearance
Sally Beauty
Comments
Li
Review №1

Not a large selection of products. Was surprised when I was ask to pay 15 cents for a brown paper bag?

Am
Review №2

Loving their nails. They had a wide variety of beautiful unique Press On nails and when you shop you will get a $10 coupon for anything in the store under $10 then you will receive 10 after every 50 spent, loving it

De
Review №3

Says on the door masks appreciated but the girl working in there is wearing hers around her chin? I thought it was the health and beauty industry I’m working in? I guess they want you to protect them but not vice versa. I walked out and did not purchase anything.

Ni
Review №4

Nice and clean and well stocked for what I wanted. The ladies in the store were very helpful

SJ
Review №5

CALL & ORDER FIRST! Sally’s is open 10am-6pm but you can’t enter the store. You must call and place your order. That includes giving your card info over the phone which I found out at the door. Granted the associates were GREAT! Zero complaints. Very professional about it. It just would have been nice to know before I drove there. Call from home first. Sally’s Beauty Corp. needs to adjust the website/app for in-store pick up. There is no ship to store or in-store pickup. Plan accordingly.

Ca
Review №6

The employees were very helpful & friendly.

St
Review №7

The sales person was very knowledgeable, courteous, said helpful.

El
Review №8

All the employees were super nice and eager to help if I needed.

Ki
Review №9

Overcharged me, asked for refund and was told I owe $3....????.....cash handling skills very poor

Ap
Review №10

It was a nice experience with the girls that work there. They are very helpful with product and items. I like how they will suggest items. Will be there again. Customer service keep it up.😊

An
Review №11

If I could give no stars I would. Extremely rude high schooler employees more interested in talking about gossip than doing their actual job and coming around the counter to help a customer.

Lu
Review №12

Stephanie is the best beauty advisor there! She know everything about color and she has the best picks for hair care same for Tyler and azia! I love this store!

Ca
Review №13

I was so thankful for Tiffanis guidance to understand the products features and benefits (hair dryer). I went in for one thing and ended up with 5 more things because Tiffani was so knowledgeable and helpful. I will definitely go back!

Ro
Review №14

Bad customer service the lady upfront was rushing me by asking if i needed help more then once and once i got to checkout she kept making faces. If you dont like working with people get a different job! Definitely never going to shop here again.

Al
Review №15

I have never been so Mistreated and disrespected in my life The person who worked there named Tiffanni was rude to me as soon as I stepped foot into the door. When she finally acknowledged I smiled and as I got ready to speak she immediately asked if I was doing a return and if so to stand the the left .. When she realized all I was returning she said YOURE RETURNING ALL OF THIS in a loud and annoyed voice, then she proceeded to tell me that was going to have to wait and said to another associate whom I assumed she was training, that shell do my return because I have like 500 things when it was five and even then .. When was there ever a quantity limit on what I can return ? .. I was so angry and embarrassed !! While doing my returns at a point I even apologized for the inconvenience but still I received attitude she made me feel horrible she even through my Sallys card at me after I asked her a question about it . I will be speaking to whomever is above her Ive never experienced anyone or any situation like that and Im not letting it go without it being acknowledged!! I wasnt treated like a customer or with respect this isnt over !

Do
Review №16

Staff was very helpful with my search for various hair products. I may need to get a discount card. It sounds worth the purchase.

As
Review №17

Good service all Depends on who is on duty here. Good service should be standard. They need to work on that.

Am
Review №18

Seandell helped me out at this location today. she recommended great products and was so sweet even though I came in just a few minutes before the syore closed. I will definitely ONLY use this location from now on!

Wh
Review №19

Being that Ive never been to sallys and Ive recently started my natural hair journey I was casually browsing the isles until I realized that I was being followed by an employee. I didnt think I looked like a criminal besides the color of my skin. (Brown) highly disappointing to be stereotyped. Especially since my husband is a COP. smh will not ever return to this location.

MI
Review №20

Today is December 29 and the store is closed. And the schedule says that it is served until 8 pm

Al
Review №21

Make sure you call 1st the store is understocked.

Sa
Review №22

Good

As
Review №23

Great customer service

Ja
Review №24

The hands down worse customer service. No greeting or acknowledgment of any kind and there were 3 people working and they werent busy. I wont be back.

Mi
Review №25

Friendly Staff Knowledgeable

Da
Review №26

Great Customer service

Information
7 Photos
26 Comments
3.7 Rating
  • Address:4480 S Cobb Dr SE t, Smyrna, GA 30080, United States
  • Site:https://sallybeauty.com/store-details/?showMap=true&horizontalView=true&lat=33.84362&long=-84.503451_utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 770-863-9657
Categories
  • Barber supply store
  • Beauty supply store
  • Cosmetics store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–5PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations