Im so happy with the work Katores did on my honda civic. Two years ago, I got into a pretty bad crash that left the fender on the passenger side and front bumper in bad shape. I unfortunately have been driving around with those embarrassing damages for that long. I finally got the motivation to fix it and I couldnt be happier that I chose Katores. They went above and beyond to make sure I was happy with the end result. You could not even tell my car has been in a wreck before. 10/10 recommend this place. Great professional business, very friendly people as well.
Took my Nissan Titan in for a paint job on the hood and fenders. As of now, I am satisfied with that portion of the job. However, I am NOT happy with how they removed portions of clear coat from other parts of the vehicle and how they responded when I confronted them about it. I picked the truck up at night and did not notice the defects until the next day. There was a small section of the passenger door and a larger section on the driver side vertical column on the side of the windshield.I called the shop to explain and the owner simply told me that it was a result of the painters tape. He said the tape pulled the clear coat off when they peeled off the tape. He made it sound like it was a normal occurrence. I thought that surely I was not clearly communicating the problem over the phone, so I went out to meet the owner. He told me he understood what I was saying, but insisted that there was nothing that could be done about it.Of the tens of thousands of paint jobs all over the country every year, how could this be common and have not yet been addressed? Whats even worse, the owner knew about the defects and didnt even have the decency to at least call me before I picked up the truck. He made no effort to correct the mistake. I wonder if he thought I was going to just not say anything. The defects stick out like a sore thumb.The issue is....I took my nice truck there with the clear coat intact at those sections, and picked it up with the clear coat missing and the owner makes no effort to correct HIS mistake or compensate. Next stop is BBB complaint.
We had a choice of three body shops and we chose Katore’s. Great to work with and they finished on time. Would highly recommend them. Very reasonably priced. Thanks for a great job!
I had a small accident that damaged the front end of my car. I took the car to Katore and they did a great job on the repairs. The color match is perfect as well as how the new body panels line up. I cant even tell that they are not the original. Also aside from the great quality of work the staff was very pleasant great to do business with. I definitely recommend this shop.
...Please do not bring your vehicle here service is horrible and communication is bad..I dropped two vehicles here the service requested was not completed and I had to call to get an update for an estimate myself. Both vehicles were left sitting accumulating dust for weeks one nearly a month. I was never called for anything. They do not communicate at all you have to call them yourself. Please bring your vehicle elsewhere
We have a Miata that gets hit by SUVs about once a year because SUV drivers dont look for little cars. The last two times we have been hit we took the car into Katore. The first hit was a rear end, and they did a wonderful job with the plastic bumper and matching the paint to our 5 year old car. The work was immaculate.We had such a good experience on the first wreck that when we got sideswiped we brought the Miata back to Katore and they did an awesome job on the side of the vehicle as well. It contained metal and plastic panels and the seams were all lined up great and the paint matched perfectly a second time.They do great work, at a reasonable price and in a reasonable time. I highly recommend them.
Got my bumper touched up and when I tell you EXCELLENT service. The lady who works up front went above and beyond to help assist me in fixing my vehicle.
I had my SUV repaired at Katories, they did a wonderful job. I was impressed with how fast the turn around was. The price was more than fair, I would highly recommend them to all my family and friends.
Katore always gets it done. Paul and Yoko always make you feel right at home. They will stuck with it until they find the problem.Excellent work and very timely turnaround.
Very friendly, my altima was ready and fixed quicker than expected! Highly recommend! Thank you katore for your services and even gave me a ride home! -Jennifer L
I had them repair my Motorcycle first. Great Job. Then I wrecked my Trailblazer, Awesome Job. Two months Later a man ran over me in my work truck...Another great Job. I would recommend these folks to anyone for repairs. Very friendly and helpful.!!
Had two tires changed and they did a great job
I recently had work done on my car at Katores. I am so pleased with the results. I highly recommend them for their outstanding work and their friendliness. Thank you Yoko and Paul, and the entire team!
I had an accident and the insurance company was giving me grief about the needed repairs. Paul and Yoko the owners handled everything for me.This was a very friendly atmosphere and everyone was very nice. They made sure that it looked as good as new and kept me in the loop and made the process was as painless as possible. I recommend Katories to anyone car problems
The people is very nice,and the mechanic is Soo efficient thank you
I highly recommend them to fix your car and the staff are so sweet..Yoko the lady that works the desk is soooo nice....They fixed my first car when a deer hit me...My car came out like brand new...Now they have my 2nd car and i cant wait to see how beautiful its gonna look...I will always go to them from now on...They do outstanding work..Thanks yoko and Paul and the entire team yall are the best!!
The staff is friendly, the prices are reasonable and they do great work
Not all a good experience
Very good work and professional Paul & Yoko will take care of all your automotive problems. They treat me like family and I dont use anyone else!