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Walmart Auto Care Centers
255 Cochran St, Simi Valley, CA 93065, United States
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Walmart Auto Care Centers
Comments
M
Review №1

I did make appointment for tire installation and today l was there, all staffs are nice and respectful, specially Nancy was helpful and kind, everything was fast and on time .

Ja
Review №2

Do these people even have a phone?

Kr
Review №3

Got a great affordable oil change

Se
Review №4

Don’t answer phone calls

Na
Review №5

I will give these guys a true and honest review. This was my very first time visiting this place for an oil change. I woke up 6:30 got there early right at opening. There were 2 other cars ahead of me. I sat in my car for 15 minutes before John approached me and informed me that I needed to go in and register my car inside I then went inside and met with Joe who was very nice and offered to help he then said that they were short staffed and that was the reason why no one came out in time to walk me through the process. I then I asked how long its going to take to get my oil changed done. He said 45 minutes to 1 hour max. I went and looked around the store for over 45 minutes and came back and my car hasnt started the process of oil change. I then go out and I see that no one is Peking on my car. I asked John why my car hasnt been worked on yet? He said that they go by computers and whomever registered first will be served first. I also noticed that people who came after me were being worked on. I then told John and Adam that this is not right. They told me that I needed to talk to the manager. I went talked to Joe who apologized and said your car will be worked on next. My car then was pulled into the place to change the oil John and Adam were. Moving like snails and instead of finishing my car and all the steps to get me out in a timely fashion John began working on the car behind mine and left Adam moving as slowly as it can be finishing the job. After oil change and tire rotation it took another hour and half to get this done. Joe apologized again. While leaving the place I noticed that they never reset my dash board to clear the message of oil change

Ma
Review №6

SIMI VALLEY, CA BRANCHBought my Goodyear Tires @ Walmart Utah during my vacation trip. Drove my van back home in California. Drove the van 4K miles total on the freeway then got a side wall cut at home. The total wear was one millimeter. A new one is 8mm thread. So I only used 12% wear on the tire. The tire is worth $70 new. They were charging me $20 on a 1mm (12%) wear as cost of the PRO RATE. It does not make sense! So I spoke with the manager. She said NOTHING SHE COULD DO, because the computer decides how much it cost for the wear and tear percentage. If you do the math, 12% of $70 is only $8.40. NOT $20.Out the door, I had to pay the $20 (1mm wear), plus $10 new hazard insurance, tax, & disposal fee. A TOTAL OF $35. PLUS I HAVE TO DEAL WITH THE MEAN MANAGER. forget about the very poor customer service (delay) I have to deal with.

Po
Review №7

Worst service in aspect of timing. I had appointment for 3 and checked in at that time and after two hours was still waiting and they told my car is still in service. Only visit if you like to wait at walmart for more than 2 hours and nothing to do

Mi
Review №8

Fast service. Conveniently located next to good fast food restaurants. You can even shop around in Walmart while you wait. Staff was excellent and nice. Highly recommended.

Ro
Review №9

Excellent low oil change prices. The customer service is great. Fast oil changes

Vl
Review №10

I had an uptime 4 pm, but when I arrived they said that they were very busy and my apartment was canceled. I do not understand why?????1/12/2020

va
Review №11

Very competitive pricing on suplies. A variety of parts, and supplies. Produce is not compete time compared to nearby stores.

J
Review №12

Terrible!!! Second time in a row I show up for an oil change and a very bad mannered employee tells me not to bother, as its going to be at least two hours. An obvious lie, as I came out about 30 minutes later after doing some shopping, and the car that would have been ahead of me was all done and out already.

Ji
Review №13

I like the convenience of having the oil change while shopping for some basic essentials

Vi
Review №14

Cheap price and quick service. Definitely beats Jiffy Lube for oil changes

Je
Review №15

Good prices on synthetic oil change, quick service.

Te
Review №16

Very good service and prices.

PS
Review №17

Good work just takes so long. A bit unorganized

Ma
Review №18

I drop off the car and wait for them to call me for picking up the car, as they said so, however they’ve never call me.Although the oil change package came with interior vacuum, it was not done when I picked up the car. Even after I informed them about the vacuum, they reluctantly did only the front row. The lady is not acting professionally and is always mad with no respect to costumers.

jo
Review №19

Just good, fast service, no attitude at all.

Ch
Review №20

It could use more accessories and necessary items for tyres and maintenance

Jo
Review №21

Cant say much about the auto care I was at Walmart shopping and its right in the middle of the store the back wall so when I was there they did ask me if I needed any help

Ca
Review №22

Very friendly and helpful people.

Mi
Review №23

Arrived at opening and after 90 minutes, still had no hope of getting service any time soon. Techs disappeared, watched a bay sit there empty for 20 minutes. Left and went down the street and got service within 15 minutes.

Oh
Review №24

It was okay but wouldnt recommend it to anybody because of how long they took.

Ro
Review №25

Recut a housekey, try again

St
Review №26

You are awesome, thank you.

sa
Review №27

Oil change, filter change, wipers change to your car 🚗 while shopping 👟👖🧦👗!! saves time ⏰!! 😀!!

Ke
Review №28

Took care of business in way under the quoted time... thank you..

Ma
Review №29

Nice friendly associates!

he
Review №30

Silver shoes cost $1.

qu
Review №31

My new battery died, the replaced it with a new one!

Ro
Review №32

Its Walmart no more no less

Do
Review №33

Great work

M
Review №34

Long wait time

Da
Review №35

Good

al
Review №36

Slow Service

Information
18 Photos
36 Comments
3.8 Rating
  • Address:255 Cochran St, Simi Valley, CA 93065, United States
  • Site:https://walmart.com/store/2621-simi-valley-ca
  • Phone:+1 805-581-6900
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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