The sales lady was great in helping us select and purchase our new king adjustable bed! Delivery guys were awesome! Brought our new adjustable bed in and set it up. Took our old bed out and hauled it off! Love our new bed and will purchase more quality furniture there in the near future!
Delivery and set up of elevated bed frame and mattress plus my new chair was fast. Very courteous. Will shop there for all future furniture needs.
Very helpful during shopping process. Sales lady was upbeat and friendly. She answered all questions I had promptly and effectively. Delivery guys communicated throughout the day and assembled furniture in a timely manner and cleaned up any mess made throughout the process. Overall, great experience and I would recommend to friends and family. I will do more business in the future with the company.
They have a lot of quality items to choose from. Very friendly and helpful people. Delivered exactly when they said. The delivery guys done an awesome job. Took my old mattress and set my new bed up very quickly. Very happy with my new bed.
What a great furniture store! Rochelle rocks. Super friendly absolutely knows her furniture and was extremely helpful for your needs too. Delivery was very professional and assist with showing everything we need to know! Job well done🥳🥳🥳0
Bought a mattress. Good price. Had it in stock so they were able to deliver in just a couple days. Ladies at the store were great and guys who delivered were very helpful and polite. I will definitely shop here again.
Very pleasant and easy people to do business with. There wasnt any pressure or rush to purchase anything.
This would have been a5 star review, if my mom (71yrs old) hadnt been over charged at first. I actually called and talked to someone before my mom and I traveled to the store, asking about their delivery charge. My mom is not in the best shape (health wise). I luckily caught the $25 over charge, before we actually left the store. The fee was returned, immediately, once I brought it to her attention . I have chalked this experience up to a learning one. Delivery was great! Everyone is out for a buck, right? 🤷🏻♀️.
Large assortment of furnishings we found a wonder Love Seat with recliners and a sofa with recliners. Liz the owner of the store took the time to show us a variety. They do delivery and haul off which helped us out greatly. I would recommend stopping by and check out what they have. Loved not having to travel to other cities. They have what you need right here in Shelbyville IN. Great prices on quality furniture.
The experience I encountered when I shopped at your store --- for the looking around to finding the 2 chairs -- from the 2 guys that that delivered items was very efficient and professional and everyone was so kind! I will definitely be back Thank-You Sincerely !! Harriett
You guys were very professional and polite and helpful. You also explained the process of how the bed was being put together. Thank you so very much and I would recommend you highly 😊
Went in looking for a certain manufacturer an was very surprised when they said that they had some furniture by them. The shopping experience was great didn’t feel pressured into buying something. Bought 2 pieces of furniture an had them delivered. The delivery an setup was great. Very professional. Will return to this store when we need more furniture.
Went in to buy a bed in a box and went ahead and upgraded to an “all memory foam” mattress in a box instead. Staff was very nice and answered all my questions. Thank you.
Excellent personal attention. Friendly and helpful. Rochelle was awesome
Wonderful help. I knew exactly what I wanted and sales person never gave up. Prices are reasonable and quality excellent. Delivery kept me updated during the whole process. Definitely will be back for all my furniture needs.
Awesome service and the delivery people were super nice! We were shopping for recliners and went to a couple other places then came back to J&B as their quality was the best and winter sale saved us $100! Plus only $50 to deliver to Greensburg! Will definitely shop there again!
The people as well as the service was top notch. Highly recommend love our new furniture
Wonderful folks, great furniture, and value for the price! Delivered the next day and the guys were professional, masked, and friendly. Highly recommended!
Very nice people! and lots of good pieces to choose from, would definitely recommend, and purchase from again!
Very friendly people and good prices
The owners wife made the buying new furniture painful and was freaking amazing...highy recommended!!!!
We will absolutely be back after purchasing our new washer and dryer here! The staff was super friendly, it was overall a great experience! Next up, mattresses!!
Very quick process they had exactly what we needed. Got there they were ready for me and even gave me an additional discount for being a veteran. Great service.
Very helpful and friendly staff. Was very patient. The delivery men were very kind and professional.
Excellent people to deal with, very accommodating. Delivery was very punctual with great communication.
Staff was friendly and extremely helpful finding us a cute sofa that fit in our budget and delivered very fast for a cheap price. Amazing customer service!
It was amazing there! Good customer service!
Great customer service and have employees that actually care about the customer and will do everything they can to meet their needs
Knowledgeable staff: Rochelle; store manager, Jeff; delivery manager and store buyer all were great. Timely delivery w estimated 4 week delivery of our new bed spot on.. 2 delivery guys were great and put on the mattress protector for us. Quality product, Mauna Loa king mattress top of the line — Overall, great experience, and I would recommend this store to anyone looking for quality furniture or bedding
Great service!!! Super friendly upon delivery and very helpful eould definitely go back
Very friendly service and nice selection of furniture to choose from. Will shop again.
I went to store and found just the right size small round drop leaf table. The company had payment options and I was able to put dining room suit in layaway. Delivery was easy. Would recommend Sleep Source to others.
Great service, great quality, ...... On time delivery
This was our second purchase from the store and we are highly satisfied with both experiences and products. Prices are reasonable and staff very friendly and helpful… A great local business!
Friendly, helpful, good customer service.Nice store.
Ive gone to many different furniture stores in my life, but Ive only been to one that has made me feel like Iwas family. J&B Quality Home Furnishing is a wonderful place to go to find your home furnishing. They listen to your needs then try to find you exactly what you want.And Rochelle (I just love her) is the friendliest and kindest sales person Ive ever met.You cant go wrong with J&B.
The service was great at the store. Very helpful! The men who delivered and set up the bed were very pleasant and polite. Did a wonderful job!Thank you!
Amazing staff that listened to me and my needs, they ensured I had everything I needed and the prices are so reasonable! They are AMAZING!!! I have not slept this well in years. I felt no pressure to buy and they took the time to let me try out several different mattresses and made sure I took home the right one for me.Due to pain from nerve and disc issues with my back and neck I have trouble sleeping, I am falling asleep faster, sleeping through the night and waking up refreshed and ready to face the day.
This store was wonderful and the staff was excellent. Very helpful, friendly, and to the point. Would happily shop here again.
J&B has a large showroom with a nice variety to select from. No hard sell tactics, sales associate Rochelle was knowledgeable and helpful making it a comfortable shopping experience. Prices are very reasonable for quality furniture, and delivery was prompt and efficient . I highly recommend them - and I just love my new sofa and recliner!!
Quality of our suit was great this is our second living room group, our first group was lost in a fire. I cant say enough good things about the service and compassion that goes along with the owners and all that are in this establishment 10/10 five 🌟 🌟 🌟 🌟🌟
We purchased a sofa, loveseat, and recliner set here in the early months of the COVID pandemic. We were able to take our sofa and recliner home the same day as purchasing. We did have to wait roughly a month and a half to receive our love seat, but the customer service was excellent, and we loved the furniture so much we were willing to wait. When we received our love seat it came packed nicely in a box so we did not unbox it until we were home. As we placed it next to the other furniture we realized it was the correct love seat, but the color was completely different! It did not remotely resemble the color of the existing furniture. After speaking with the store, they told us due to COVID something had changed in the process of making the furniture which ultimately changed the color. Luckily after some MAJOR effort on the stores part, they were able to find us a love seat and sofa (which had some wearing already so the store traded with us at no extra cost) that matched the same manufacturing date as our original furniture purchase! The store owner took time out of his weekend to pick up the furniture that was to be traded from our home, drive to Kokomo to drop of our furniture and pick up the new, then bring the new furniture to our home. The customer service that was provided by this store was ABOVE AND BEYOND! We will be a customer for life!
Amazing selection of high quality furniture at very reasonable prices. Delivery team was very prompt and professional.
Very nice sales staff. No pressure buying. Fair prices! Will definitely do business with them in the future!
Extremely pleased with my overall shopping experience. Would highly recommend J&B QUALITY Home Furnishings. LA Blake Shelbyville In
We were looking for a sofa with some fairly specific dimensions and were able to find it at J & B Quality Home Furnishings. The staff was very friendly and helpful.
Wonderful service and what I wanted instock.
Outstanding customer service. Fast, efficient delivery. Overall, a wonderful experience.
Great customer service and sales! My wife and I had been struggling with restless nights and body pain. Used their bed match technology for a mattress fit and it worked great! Our new bed is amazing. It’s the first night of sleep I’ve had with no pain in 5yrs. Also, ownership did an amazing job with installation and assistance with the new setup. Great quality products with hometown service and kindness.
Helpful staff and good products. Its worth going here over going out of town, and they have a variety of styles to chose from among their products! If you need a special color couch and chair or a great recliner, this is your place. And of course, plenty of beds too!
The king size bed we bought is ultra comfortable. It has a adjustable base thats just crazy comfortable. The delivery guys were awesome, they did everything and showed us how to operate the adjustable base. VERY HAPPY.Thank you,Duane andVickie
Had to wait almost 1 1/2 month for sofa. Finally had to take floor model. Delivery guys ripped the class th on bottom and no one contacted me to make righr.
Very professional, customer service was great and delivery was fast! Definitely recommend! Will shop here again to purchase more items in the future!
It was a very good experience we had. Sales rep was kind and took all measures to help us get what we were looking for and the delivery people were the same. We will shop there again and recommend them as well.
When I went out to the store they was so friendly I really like my bed and my Lift chair they come and bring it to me the company they was so nice to me they are really nice people Jeff was was a wonderful person and the other guy was wonderful I would recommend this to anybody to come in and buy them bed stuff
We aren’t very happy with them. To them “even exchange” means if you exchange for a more expensive bed you have to pay the difference, but if you exchange for a less expensive bed you don’t get refunded the difference. We feel like we got gypped $300. They should have done something to make it even, even if they gave us $300 worth of other merchandise instead of just gypping us out of 300 dollars.
Great to work with go above and beyond to be sure your purchase is as specified thanks for all your hard work
I bought a living room set from this store. The furniture was well made and the price was good. The sales person was polite and did not pressure me to buy. The delivery team did a great job working with us. I would recommend this store to friends and family.
We really enjoyed our experience, there is great selection of mattresses, we found one we love and Rochelle was extremely knowledgeable we appreciated all her guidance
Awesome sales and delivery!!! No pressure to “upsale.” Stayed in my budget and was very helpful in picking the right mattress. Delivery fee was incredibly reasonable and super nice. I’ll definitely be coming back here for all of my future furniture needs!
Very friendly and helpful in every way
Very happy with my purchase as I always have been. They give you the best service ever and will continue to shop here first! Thank you to the staff for everything! You will always get the best here! Thank you Guys!
Had been looking for a leather couch online without any luck. Knew the style I preferred and went to the store on a whim. Walked in to see my couch! From the time of purchase to delivery, everything went smoothly. Very nice, professional people.
Happy with product but have wall damage from delivery
Great customer service by Jeff the store rep. Help me a lot in getting what I want and importantly he made sure I could afford it. Thanks Jeff, the mattress and the bed frame are great.
Thank you J&B, everything was as promised. Service and pricing was outstanding. This is my third purchase and I look forward to the next one. Highly recommended!
Great prices and even better customer service!
Very friendly, helpful and great customer service! Quality products!
Everyone, from sales to delivery, was so helpful and down to earth. No pressure from sales and actually listened to my requirements. Delivery guy kept in touch and arrived when he said. Good job from happy customer.
This is a great store to shop and I have bought a few things already and I still have a list to buy and the sales ladies are very nice and helpful and I would recommend this store to my family and friends sincerely Linda Anderson
J & B in Shelbyville is well worth the trip from Indy. These folks know their business.Well educated in the sleep industry. Furniture too!
Good quality furniture for decent prices with the presidents day sale.
Great price, great quality. Bought several pieces f furniture and mattresses. Give it a thumbs up 👍🏻
Large selection of mattresses and even some furniture items, and they can catalog order you some furniture too. Prices seem a bit expensive, but they always have sales going on, so that can help some. Located at the end in a large busy strip mall in town. Plenty of easy close parking.
Cheryl was fantastic and very helpful. Great place to deal with.
Nice furniture but over priced. Found the same sofa elsewhere for $300 cheaper. Sales woman followed us the whole time suggesting different sofas than we were looking at.
Just bought a couch from here today and they were super nice and it was super affordable!!
Wonderful place.
Transaction was smooth but I think the chairs were over priced for off brands.
Knowledgeable and very helpful.
Very helpful and nice
Aarons is now the sleep source.
Great prices !!