My family and I have purchased TONS of furniture from this place and have been absolutely pleased with every bit of it! We have purchased a king bedroom set, dresser, night stands, chairs, coffee tables etc the quality of each item has been excellent! Most important is the customer service we received throughout each process was amazing not to mention prices you CANT beat! Grant sparks was very helpful each time, he’s a really good guy. He has definitely went the extra mile to make sure to help us in every way possible he can and We are super happy we have found this place and will continue to shop here that’s for sure! I highly recommend this place for any type of furniture you may need.
Id like to thank Grant Sparks for the tremendous customer service he provided to my wife and I during the buying process of our new mattress! It was so easy. He went above and beyond what most stores would do for a customer. I had purchased our old mattress from him when he first started out, and it was time for an upgrade. We came back to his shop. Needless to say as long as he is in business he has our business! Thanks again sir!
Wow! What great service! A huge thank you to Grant and the staff at The Relaxerie Sleep Shop in Shelbyville for their outstanding customer service. The last few months have been a tough time to try to get a mattress shipped from the manufacturer due to the Covid Pandemic. And yes, our mattress was an investment, but it was an investment in our comfort and a great night’s sleep. Grant, thank you for working with us, and your patience as we decided on what type of mattress worked best for us. Thank you, too, for delivering the mattress after hours, by yourself. That was sincerely appreciated, and didn’t go unnoticed!-Jon
We just bought a mattress from the Relaxerie Sleep Shop last week and LOVE it! Definitely top quality products and top notch service!!!
Great customer service. They listen to what you need and show you different options. We bought mattress, power base, and living room furniture. Very pleased with service.
I got the dresser mirror combo, mattress and Malouf Structure M555 from here! We are so pleased! Grant was very patient and helpful. Install and delivery was on time! I highly recommend shopping from RSS! I have chronic back pain and I can honestly say the new mattress has knocked that out of my mornings 100%! I wake up now with no back pain. So thankful!
We have purchased 2 mattresses from here and they are the best! High quality and reasonably priced. Stumbled in again today and they have a unique selection of furniture, home decor, and other quality sleep products. Can’t recommend this place enough!!! We will be back for sure.
The sales and delivery staffs are friendly and very knowledgable about their products. The mattress set we purchased was delivered on time, assembled correctly and questions were answered promptly. They assisted us in making choices that were appropriate for the spaces in our home. We continue to shop here for sheets and assorted home accents. It is always an enjoyable experience. We highly recommend this store. As an aside, our friends from out of state also purchased bed frames and mattresses. Relaxerie Sleep Shop worked with them to deliver their purchase to their home a few hours away. We remain very satisfied with the products and honest sales support.
Had a great experience! David is very informative about the different types of beds. Very friendly & went out of his way to meet with us at his store after hours. Love the bed & a great price too! Great delivery, careful with the bedding, speedy delivery!
Grant and David helped us out when we were looking for a bed. A couple of the friendliest people I’ve met. They made recommendations based on their own experience with the beds and and even threw in free pillow with our purchase. When I picked up the mattress David even helped me put it in the truck. Highly recommended for a low pressure sales environment. I will most certainly return for future needs.
I was needing a new mattress because the old one was past its replacement date. The old one was pretty comfortable the new one is even more so. I had to special order mine it was 80 inches by 52 inches. It was made pretty quick, they even delivered it. I am ver happy with their service.
Such a great experience and very helpful. It’s really nice to go somewhere to shop and not be pushed by a salesman. This place is awesome and the guys are very friendly. We highly recommended that if you looking for beds or any type of bedding to check them out. They also have some very excellent pillows, my wife got us both one.
I have now bought 2 beds from here that has broke down in less then a year. I was told I had a life time warranty on my bed. I have reached out several times to replace my mattress. I was told they would call me shortly. Never heard anything. Yet my mattress has lumps that is hurting our backs.
I had a lovely experience working with the gentlemen at Relaxerie. They were informative and answered all of my questions. The ability to get my new mattress was prompt and they informed me as soon as it was in. I’d recommend them to anyone shopping for a mattress.
We love this shop! We have purchased many cool items from this business, most recently an awesome king size mattress! The guys did an awesome job of getting the mattress up our tiny stair case! We will be back for sure!
As a nonprofit organization we had a request for a mattress and box springs for a child with a medical condition. We got in touch with the Relaxerie Sleep Shop and right away the staff was extremely friendly and went above and beyond the standard customer service. We always recommend our fans to shop local, The Relaxerie Sleep Shop is no exception. They deserve your business.
Great service and quality! I’ve now purchased two mattresses and I’ve been very happy with both! I highly recommend -shop local!!
When dealing with Relaxerie, i was always able to get ahold of someone and I received great customer service.
I love this store. They will also help you pick extra accessories with their keen sense of decorating. I am always in a rush, due to my job, All I have to do is go in and explain what I am looking for and they will call me back with their ideas. Dez is an awesome person to work with, low keyed and personable. I have purchased a few things here and they have always gone beyond what was expected. Thank you. I am headed there today to browse and check out their window decorations, I always get good ideas. Thank you again Mattress Chick for a unique little store show casing great ideas.
Amazing customer service. Best service and value in town! Grant was more than helpful!
New bed is awesome. Service was great. Owners are awesome. Very thankful
Great shop, great service! Relaxerie makes it easier to shop local! Will gladly recommend this shop to anyone!
Very happy with our purchase from The Mattress Chick. No pressure on Sales. We bought the mattress we thought we wanted only to realize it was to firm. They helped us swap for one better suited for our needs with no hassle. A great couple. We were pleased to shop here and support local small business.
Had an incident with my kids bed, had to have a new mattress on a Sunday, not an easy feat to overcome, called the number on google hoping for an answer, even though google said they were closed. Guy met me at the store to sell me an inexpensive full size mattress. Most would have laughed at even the notion of that. Excellent customer service. Highly recommend
Just left The Mattress Chick and can’t wait to receive our new bed and pillows ! Grant was extremely helpful and made the process so easy. We where in and out in less then an hour. My husband and I where more then impressed with their customer service and will definitely be back!
Wonderful customer service! Great prices everyone should check it out!
I needed a bed quick for a family member. She was very friendly, helped me pick the best option. The best price in town for sure! Ordered it on a Monday and got it delivered at my house on a Saturday! Great quality bed set. Im def going to be going back.
Friendly and super helpful staff. I’m obsessed with my mattress! When I need a replacement, I will definitely come back.
I was in and out of the store in just a few minutes after discussing my mattress needs. Delivery was included, but there were several calls made confirming information I already gave and rescheduling the delivery multiple times. Thankfully I had planned to be home all day. Outside of the rough delivery, everything else was fantastic and the mattress is exactly what I need.
They listened to all my questions and recommended the perfect pillow for me. Whenever I decide to get a new bed or just bed frame I will be going here again.
Owned and operated by a really sweet couple. This is a clean store and they have a wide selection of domestics. I would recommend it to anybody, they have reasonable layaway and 90 days same as cash.9
Great products, helpful staff and good prices. I wont hesitate to shop here again.
We went to multiple places looking for a matress set and the matress chick definitely had the best product and the cheapest prices. Everyone in there is extremely friendly and very quick! We were in and out within 5 minutes! I highly recommend them! If I ever need another matress Ill be going there for sure!
Great Selection and prices ! Grant & Jacelyn were very helpful in helping me make my selection. Im very pleased and highly recommend them, Ill absolutely do business with them, Support Local Business !
Very nice people great matress
Very personable lady and affordable prices and terms for most everyone. Highly recommend!
Best prices and huge selection. Seriously the only place to buy from for any furniture or mattresses.
Great people. We hope to enjoy the bed.
Very nice people
Very helpful