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Verizon Authorized Retailer - TCC
2400 Marketplace Blvd, Shelbyville, IN 46176, United States
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Verizon Authorized Retailer - TCC
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Ke
Review №1

I have been to quite a few Verizon stores and Kyle was the absolute best representative I have ever dealt with. I did not understand my bill, but he explained everything and answered all my questions and made it make more sense. He calmed me down. Thank you Verizon and thanks Kyle for clearing my mind!

Me
Review №2

Brian was great! Helped me make sure everything transferred to my new phone! Being the first time I traded my phone in, he made me feel confident I had everything from my old phone!

c
Review №3

This man here is amazing!! He went ABOVE and beyond any normal salesman. We were having some serious time issues with our previous carrier and he was VERY patient and stayed way over time to help us get established. He explained everything thoroughly and got us the best deal possible for all the phones we brought in and exchanged. He took his time helping set up each phone. I cannot express how appreciative I am for all his help and patience. I would highly recommend him for new service and especially transfers. He made our lives so much easier. 10 stars ⭐️ Please go see KYLE at the shelbyville location.

67
Review №4

Very helpful !! Dealt a guy who ordered my daughter a new phone and even upgraded my phone I wasnt even planning on.😉

Su
Review №5

Kyle was such an angel. I felt like I took up a lot of his time but he never complained and was very patient with me all the way through. Thank you so much Kyle.

Em
Review №6

Danielle was incredibly helpful. She even went to another store to get the phone I really wanted. Super professional and caring. Cheyenne at store great too. Both very dedicated and hard workers.

Jo
Review №7

Elissa M did an awesome job. We had a faulty phone and had to return and start all over again. She made the experience better with her knowledge and attitude. Much appreciated!6 stars

Br
Review №8

Customer service is awesome and kyle was very helpful!! Thank you so much for the positive experience kyle!! I will definitely be coming back to this store for all of my needs!

De
Review №9

Brian assisted me with a new phone tonight. He was helpful, informative, and went the extra mile trying to solve a problem. A necessary chore became an enjoyable experience because of Brians great service and sense of humor!

Je
Review №10

Kyle at Shelbyville Verizon is AWESOME! He was fast and efficient and knew how to help us get a phone for our son. He helped us with our bill and made it make more sense as well. Every question I had, he answered and made things super easy! Highly recommend asking for him if you need to stop in!

Am
Review №11

Came in to upgrade my galaxy phone today. Kyle got me a great deal on a galaxy flip phone. My sons are going to be so jealous of their mom! Thanks so much Kyle!

Ci
Review №12

KYLE, was so super nice and kind. I would give him a 10 plus

Jo
Review №13

Dylan was very helpful. I was able to buy a new phone and get all the apps and information transfered with his help. Thank you.

He
Review №14

Cheyenne was a huge help for my phone issues. A true gem for recovering my pictures and contacts. Truly helpful in all aspects. Wonderful experience

Ki
Review №15

Upgrades phones today and was helped by Lyle. He was so helpful in helping me and my child pick out phones and getting them set up. He answered all our questions and make the whole experience easy. Were very happy.Thanks again to Kyle!

Ga
Review №16

Speaker went out on the old phone. I came in the store and Kyle got me a new phone very quickly. Very friendly guy. Thanks so much.

Ch
Review №17

Kyle did an excellent job helping my family and I. He came in on his day off to sort out a problem we had. He got our new phones set up and going in no time. He was very helpful, professional and answered all of our questions. My husband and I are pleased. Thank you Kyle from Verizon! 🙂

Li
Review №18

I had a great experience with Kyle today! I live in rushville but I come here for the great customer service! Thanks again Kyle!

Do
Review №19

Kyle got my phone switched over fast and efficiently. Thank you Kyle I appreciate it.

Ch
Review №20

Cheyenne was great! She answered all my questions and taught me how to use my phone. I would highly like to recommend her a raise!

Ji
Review №21

Kyle stayed later than his shift to help us get switched over from AT&T. He was outstanding! Thanks so much Kyle!

De
Review №22

Elissa was helpful and a pleasure to deal with. She did everything for me because I am the least technical person ever!

An
Review №23

Kyle S was awesome. He answered our questions and had us in and out quickly with a new phone and mi-fi. Thank you!

Th
Review №24

Kyle was very helpful and helped me get everything I needed quickly!!

wy
Review №25

Sheyenne was really nice and was patient with my kids lol she explained everything to me so well and I really appreciated that.

Ch
Review №26

Kyle helped me with fixing my phone! There was an update that arranged all my things crazy and he was very patient and helped me get them back in order. Thanks again Kyle!

An
Review №27

Kyle and Elyssa helped for hours with a defective phone today. They were great very patient and efficient.

ph
Review №28

Amazing experience, they always treat their customers first and also Elyssa M was very nice and very respectful with a ton of patience as well. I just switched to Verizon and I’m never gonna go back :).

Jo
Review №29

Kyle did great switching me over to Verizon today!

Ju
Review №30

My husband and I bought new phones. I find it stressful, but Brian helped us and made sure everything was transferred over and working. Thank you Brian for not rushing us and answering all of our questions.

Bo
Review №31

Kyle did an amazing job with my upgrade today!

Ch
Review №32

Had a wonderful experience. Thanks to Elyssa M.

Ca
Review №33

Kyle did an amazing job fixing my phone today!!

Sh
Review №34

Kyle was wonderful and very informative. Helped us in the upmost professional manner.

Be
Review №35

Kyle was the greatest and kind service Ive ever received from Verizon I believe. Thank you Kyle for a great experience.

Sh
Review №36

Kyle was the best, saved my life and relieved my stress getting through a new phone.

Sh
Review №37

Kyle was super today! Thank you so much Kyle!

Rh
Review №38

Lyssa wasextremely hospitable and helpful! Thank you!

Wi
Review №39

Kyle is the man! He got me switched over from AT@T and completely setup and I couldnt be happier

Ro
Review №40

Cheyenne is an awesome resource for all of your cellular needs.

Br
Review №41

Elyssa was great. Thank you

Ma
Review №42

My husband & I dropped in 2/21 at 4:00 to get help with his phone. Cheyenne was working greeted us immediately. In the store we were able to load app he needed for Dr. Appt next day. Then Gary asked what offers were going on to purchase a new phone. Wow she ask the right questions what he needed. And in very short time he had a new & ready for business.ondsyorning.

Lo
Review №43

Both stores at Shelbyville and Greensburg Indiana where great

Ry
Review №44

Kyle did an awesome job. Very helpful!

Je
Review №45

Kyle was truly a blessing to me today!! The best experience I’ve ever had!!!! He is very professional, helpful and polite..... I recommend Kyle to anybody who wants extremely great service! He knows his business!!! He knows his phones and is very quick!!! God Bless U Kyle!!👍

br
Review №46

Fantastic service, fantastic lady, never go anywhere else. Very knowledgeable, love her personality, Bethany is it

Me
Review №47

Bethany was so helpful and professional. This was the best Verizon store visit in my entire history with Verizon. Thank you so much Bethany!

Br
Review №48

I had a wonderful experience at Verizon I bought three phones my salesperson was Bethany did a wonderful job very polite very funny very knowledgeable and helpful

Su
Review №49

Kyle was wonderful today!

Ko
Review №50

Shane did excellent helping me get a new phone and it all set up. He knows his job well and does it well. Thank you for the speedy service

Bu
Review №51

Shane is a very patient happy salesman who did a great job helping me get all set up with my new stuff. He carried on great conversation while performing his duties. Thank you

Al
Review №52

Cheyenne and Kyle provided amazing service, were knowledgeable with the products, provided great advice on accessories, and excellent customer care. Highly recommend visiting either of them and will be conducting future business through them.Also, ask Cheyenne about her fall/Halloween crafts.

RT
Review №53

Great service Cheyenne was extra helpful. She is very knowledgeable and patience answering my many questions and concerns. Thank you

Er
Review №54

Kyle was super awesome. Highly recommend him for all your Verizon questions and upgrades.

De
Review №55

I received amazing personalized service from Bethany,..I received amazing personalized service from Bethany. She took time to teach an old lady how to use a smart phone . Thanks so much.

Je
Review №56

Excellent service danielle

Sh
Review №57

Greatest..Kyle is Wounderful!!!I want to adopt him. It was a pleasure to meet him at the Verizon store!!Explained EVERYTHING!!

Ch
Review №58

Shane did great getting my new phone set up and going. Even took the time to make sure I understood everything about it. 100 stars

Je
Review №59

Kyle was fabulous!! He was very honest and helpful. He was patient and took his time with us.. We would definitely ask for him again. It was a great experience. Thank you Kyle!!

je
Review №60

Cheyenne was excellent ! Very patient and very helpful. Great customer service!!

Da
Review №61

Kyle did an amazing job helping answer any questions we had. He is super amazing! Go visit Kyle!!

Ti
Review №62

Been had my iPhone 11 and plan with these guys for about 4 months now and I have to say I love it. Friendly staff. Amazing technical knowledge. And really strive to make sure I understand everything that I need to know. I recommend TCC for any one new or existing because they rock!!!!!

li
Review №63

Cheyenne did a great job with our service today. She knew what she was doing and was a great saleswoman!

An
Review №64

Bethany and Kyle were amazing! Very helpful and got us in and out quickly. Would definitely visit again!

Je
Review №65

Bethany is amazing! She helped me more than i couldve asked for! Hooked me up with a awesome phone and im so happy😊 loveVerizon💘

Ne
Review №66

Shane did a great job setting up my new phone and explaining everything. Awesome salesman!

Th
Review №67

It was so refreshing to work with someone who enjoys what they do. Best customer service I have received especially during the current Corona times. I definitely recommend seeing her!

An
Review №68

Shane did awesome getting me switched from sprint to Verizon. Painless transaction. He is very smart salesman.

Sh
Review №69

Our experience was excellent with Bethany, she did an awesome job!!!!

FI
Review №70

Cheyenne did great with helping me get into my new phone and getting all my information transferred over.

Cy
Review №71

Kyle S. was super awesome. He was very patient and took him time helping us. We love Verizon.

Ta
Review №72

Shane was amazing, helpful and fast..I would definitely recommend asking for him..He saved the day !!

El
Review №73

Cheyenne was very sweet, very helpful and knew all the answers to my question! Best customer service !

Ja
Review №74

Customer service is outstanding at this store. It always has been. Bethany has worked with me for years. She is great!

Ba
Review №75

Shane did awesome getting me a phone and getting all my info to it. Awesome work and quick thank u

Tr
Review №76

Cheyenne did a wonderful job helping set up our new account & news phones with Verizon. Highly recommend her.

Br
Review №77

I had issues with saved data on my phone not sure where or how. Kyle was the man. He took the time with my laptop and eased my mind about the whole situation. Great guy, personable, very helpful. Thanks a bunch!

Ea
Review №78

Cheyenne was very patient, kind and helpful. So pleased to have a competent sales person.

Me
Review №79

Bethany is the BEST Verizon rep you can find. Store was busy, she answered questions from other employees and customers, all with a smile on her face while entertaining everyone. It was a great experience and I will only be returning to her for anything we may need.

Ca
Review №80

Shane was very personable. He throughly explained all our options and tried to get the best program for us. Really enjoyed interacting with him.

Br
Review №81

Shane did great helping me get my new phone set up. Thank u

Ry
Review №82

Thank you Bethany for your help with the upgrades great customer service!

Bo
Review №83

Kyle did a fabulous job today. He helped us so much and was patient considering we are both hearing impaired. Great job.

Ja
Review №84

Kyle did an amazing job getting us switched over to verizon! Thanks so much!

br
Review №85

Awesome customer service from Shane. Thank you

Ch
Review №86

Kyle was helpful!

Wa
Review №87

Shane was able to get all my stuff back from my busted phone! Thank you

Ch
Review №88

Kyle did a wonderful job!

Ka
Review №89

Best service we have had at Verizon! Very knowledgeableAnd personable agent! Will definitely go back to him for any further needs or purchases… An asset to your company.

Tr
Review №90

Kyle was absolutely awesome. He had me set up with a new phone in minutes and was completely understanding to my situation. Thanks Kyle!!

Be
Review №91

Kyle is my favorite! Thanks Kyle!!!!

Ke
Review №92

Kyle did an amazing job setting up my new phone.

Bo
Review №93

Kyle was wonderful!

GL
Review №94

You have to ask for Bethany she is very friendly and knowledgeable. She knows what she is doing.

Lo
Review №95

Cheyenne was very knowledgeable with setting up my new phone. Very helpful.

Ti
Review №96

The service was the worst I have ever had. They could not tell me anything or help in any way possible. The only reason I gave the one star is because there is not a negative 1000%.

Bu
Review №97

Shane did a great job explaining the new plan and the options we have. Very knowledgeable about everything and great person to deal with.

Li
Review №98

Shane did a wonderful job helping us in the purchase of our new phones and tablet!

An
Review №99

Kyle did a great job upgrading me today! And a fellow cubs fan! Awesome!

Je
Review №100

Kyle done a awesome job will definitely be back when it time for me to upgrade and ask for Kyle

Information
20 Photos
100 Comments
4.7 Rating
  • Address:2400 Marketplace Blvd, Shelbyville, IN 46176, United States
  • Site:https://locations.tccrocks.com/in/shelbyville/2400-marketplace-blvd.html?y_source=1_MzIzMjUwOS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 317-392-4100
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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