I have had pretty good experience with this company before when I ordered several custom made table cloths in 2016. Unfortunately, in June of 2017 I had a disappointing experience when I tried to order a custom made vinyl table cloth for a large table.First, they required that I send them a template of the table, which was a pain. So I had to tape several pieces of tissue paper to cover the table and then draw the edges of the table. So you think they would get the table size correct with that template, right? Nope.Of course, they charged my credit card for the table cloth immediately even though I did not receive it for several weeks (which made it difficult to ask the credit card company for a refund since I did not receive what I requested).When it finally arrived, the tablecloth was too large. So I sent an email telling them about the problem. Since the factory seemed to be confused about how to make the tablecloth as I requested with my dimensions, I suggested that they just make the tablecloth with the same dimensions as the first tablecloth that they made for the same table a year ago. I thought that might be easier for them.A week later the second table cloth arrived, and this time it was too small. So both tablecloths did not match the size I requested. When I complained again, I was told that I would have to pay more for the correct size. So why wasnt I told this in the first place, particularly when the first table cloth was too big?In my opinion, this tablecloth/home goods company doesnt seem to provide customization that we request, their ordering process is tedious, and they dont care about keeping a reasonable customer happy.