I bought a 2016 Ford Explorer from Diehl in Hermitage Pa and within a week noticed that it was not shifting correctly. My husband called to make an appointment with service ( who couldn’t get us in for 2 weeks ) just for them to tell us that there was an issue with the transmission, and they did not have a transmission technician to fix it. Then proceeded to tell us that WE needed to find a place to fix it. Mind you we just bought the car, and haven’t even made a payment on it yet, and WE need to find someone to fix it….. well after finding a dealership to look at it ( which it better be covered under my extended warranty) they didn’t have a loaner car for me. So I called Diehl back to let them know that I needed a car to get back and forth to work while my car is being fixed by another dealership since they were of no help to me. They told me that they did not have a loaner car and couldn’t do anything. How do you sell someone a car, then refuse to help them fix an issue with it and then not have a car for them while it is getting fixed. I will never do business with this company again let alone EVER let anyone I know do business with this ridiculous place!! If I could rate them lower than 1 star I would. The absolute worst dealership I have ever dealt with.

I bought a 2014 Hyundai Accent it had 95000 miles and Kyle made me an awesome deal I couldnt refuse I paid cash. It was easy simple painless and everything was done after I brought back the money within 25 minutes they did all the paperwork right there. Transfered registration license plates the title ect all I was responsible for was getting insurance within 10 days on my new vehicle. If I would have had to wait I noted they had coffee and drinks a vending machine with snacks and soda. There was signs everywhere that you could call the manager if something needed attention or wasnt up to your standards. I also seen a few awards they had recieved and I wasnt surprised.UPDATE... 3 days afterword low tire light came on and I filled tire up. Went low again so i brought it back to Deihl. Before even looking at it a salesman said to me you must have a nail in it. I assured him that probably wasnt it and I was suspicious immediately. Sure enough after about 30 minutes the service guy came out to tell me that I had a nail on the sidewall of my tire and it couldnt be patched due to the location. I had only driven home and back on I80 to the dealership. I professionally expressed my thought that I bought the car with the leak in it,, I also said your going to blame me Im going to blame you and in the end I declined the offer to fix it ON MY DIME, especially when they came back with the price of a 14 inch tire at 127$ when I can get on from Walmart for 37$. I brought it to my local mechanic and he found a couple holes from a piece of wire, pulled it out right in front of me and and I was extremely disappointed by the incorrect diagnosis of a nail and not in the side wall at all. My local mechanic patched my tire for 20$. I felt lied to and I could have bought a whole new tire if I didnt get a second opinion. Or worse would they have patched my tire and charged me for a new one? Very sad and angry after I had expected so much more with all their awards and being such a large shop.

Working with Dave and Mike was an absolute pleasure! Dave is extremely patient, I never felt pressured to make a decision, and most importantly, a professional who knows the car business inside and out. This was the fastest and easiest car purchase I have ever experienced. I highly recommend you talk to Dave if you are considering buying a new or previously owned automobile. Mike was great to work with and really went above and beyond! It was a pleasure working with him and I would highly recommend both Mike and Dave!!!!Thank you so muchHeather

Called to make an appointment for service. As I am mid sentence the guy says “please hold” and never came back. And I left a message a few days prior and never got a call back. Thanks for no help!

VERY unprofessional. Took my car in, which I bought from them just a few months ago, to get my AC fixed and they had to order a part well the part came in but they have no one to fix it for me for 3 weeks. I was okay with it at first because they did re charge my AC so it was working again but now it’s not working again. I have been calling since Monday leaving voicemails with no call back at all. I thought the very least they could do is re charge my AC for free since it’s their inconvenience that my car can’t get fixed for weeks. However they can’t even call one of their customers back. Not cool.I will also add that I have two very young children, and the AC is not working in the back. I have mentioned this on the voicemails I’ve left as well. But apparently they don’t care about that.

I have been dealing with all the sales guys in the area for a week. Every night of the week. Kyle at Preston helped me out and got me into a great truck at a great price. Their team bent over backwards to get us the best bang for our truck, I mean buck. We brought the kids with us and they could watch TV or play, and it wasnt a problem.

I had a problem signing with Ford Pass. After working with Preston Ford and Ford Motor it was taken care of 100 percent. The sales manager Mike Mitsos was great. Would recommend Preston Ford always.

Ryan is a great salesman. Courteous, helpful and attentive to our needs and wants. We actually bought two vehicles and are very happy with the deals we made.

I recently bought a vehicle here and was very satisfied with the dealership and all of the staff. Ryan was a joy to work with. He was professional and friendly, but also made the experience of purchasing a vehicle, which is not always fun, a pleasant one. He made sure that I was satisfied and happy with all of the decisions that I made. Also, Ryan still checks up from time to time to make sure everything is going well. I would recommend him as a salesman and this business to anyone looking for a vehicle.

My husband and I went to Preston to purchase our leased f150 Ryan was more than patient with us explaining everything to us. He made sure we were comfortable with payments and terms couldnt have been easier. Thank you so much Ryan

I bought a set of Michelin tires off of Preston. 2 years later and 30,000 miles my tires went bad due to no fault of my own. I called Preston and asked for the paperwork so I may pursue a warranty with Michelin. They were unable to find my paperwork. The general manager promised me he would take good care of me no matter what. After weeks of phone calls and promises I received a piece of paper that said somebody bought tires. There was no name no mileage no nothing! So in the end I had no warranty and the dealership left me hanging out to hold the bill for new tires. That was the general managers definition of taking care of his customers! Thank you Preston for your due diligence! I recently leased a truck from Preston and when that lease is over it will be the last thing I purchased from them. I will also spread the word on how I was treated.

Kyle was the best salesman ever. I came in to get a car for my son and left with 2 vehicles instead. Top notch service and super fun. Go in and see him. You won’t be disappointed. Came in to look at a car and left in two of them!

Ryan is a fantastic salesman. He took good care of us and he made sure we were completely satisfied with the vehicle and financing we wanted. We will recommend Ryan and this dealership to others. Colby was very helpful with us as well.

Ryan was great to work with. I wasn’t certain I wanted to buy a gas truck after owning diesels for the past 20+ years. He allowed me to take plenty of time with the test drive to be certain it was the truck I wanted. Once I decided to purchase the truck, it was quick and smooth. No games. No hassles. Great experience!

Ryan Feora is a great salesman! He went above and beyond to get a deal for me. He is very personable, efficient and right to the point. I would recommend anyone to go here for a new vehicle and work with Ryan if possible. Thanks again, Ryan!

I went to Preston Ford to help my mother-in-law buy a new EcoSport. Ryan Feola was very helpful and great to work with. We had a very good experience. I highly recommend.

Trevor is the best! Hands down! They were very patient and helped me get the best possible deal! He understood my situation and still stuck with me! He was able to get me into a beautiful, reliable, affordable vehicle for myself and my child!

The salesman i worked with was Ryan Feora. He was great, he tried his very hardest to find me the absolute best deal. Although he couldn’t get the first car i was looking at down to an acceptable price, he worked with me quickly to get another car to a very nice price

Ryan helped me through my last vehicle purchase. Ryan is simply the best. He goes out of his way to help you, not only during the car buying experience, but he checks up on me monthly. I highly recommend going to see him for all your vehicle purchases !

Traveled 1:30 after working online with their sales person. Very helpful staff and an overall good experience.

What a truly enjoyable experience from the time you walk in the doors till the time you leave you are treated like gold. Anthony Oliva knows the meaning of costumer service. There wasn’t a question he couldn’t answer and his knowledge was second to none. We were not treated like a sale or just another customer we felt we were the 1st ever customer to walk through the doors. Top notch we will be purchasing our next car from Anthony.

I’ve been to a few other dealerships and felt Ryan gave us the best deal. He would go out of his way to help. I would definitely recommend him to my family and friends. Thanks

Hands down the best car purchasing experience Ive ever had. Colby and the Preston team members got me exactly what I was looking for with no hassle all in astonishing time. I couldnt be happier with my purchase, and I will definitely return for future vehicle purchasing. Ted

I had a great experience, everything was quick and easy! I highly recommend Ryan Feola, he provided awesome customer service. He listened to everything I was looking for and answered all of my questions. Go see him you won’t be disappointed!!

Working with Ryan and Anthony made a very stressful time much less stressful. We needed in a new car fast and they found us one that was in our price range with all the features we wanted. Ryan listened to what we wanted and worked quickly and efficiently to find us a great car. We are very happy and satisfied with our experience. I would highly recommend Preston Ford of Sharon, Ryan and Anthony!

Edit: Its a car dealership with the stereotypical car buying experience. We agreed on certain packages for my new vehicle that were never delivered, even after the salesman (Trevor) confirmed that everything would be delivered to our house, in a few days, before we left that day. Disappointed to say the least. Multiple attempts to get it taken care of seem to have fallen on deaf ears. We even made the deal directly with the manager, Anthony. I have called and texted with no response.Original post: Felt the car buying experience went well. I really appreciated how Trevor Bromley sat down with me and explained how everything in the car worked. Everyone at the dealership seemed to work well together and worked efficiently to get us out the door in a reasonable amount of time.

Ryan F. was absolutely fantastic. I had not a single clue what I was looking for, he helped me find a car that fit me perfectly! You need to have him get you in your next ride!

Came in for service on my lease and met Ryan Feola and left in a new car for lower payments then my lease! He was very helpful and didnt feel pushy trying to get me to do anything, very helpful and got me a very good deal and worked with me on what I wanted. Highly recommend he will take very good care of you

I bought a car about a month ago from this dealership. And my car is everything I was promised! I was helped by Ryan, who worked with me on the price of the car as well. He provided amazing customer service! I definitely recommend this place if you are looking for a reliable and affordable car.

Before arriving i had read several reviews and many reviews mentioned Ryan and how great he was. My wife and two children found a vehicle we liked at the dealership and made our way there, we were greeted within a few minutes from Ryan. He was professional, nice, knowledgable and went above and beyond for us to the fact we were in and out within 3 hours. We did have a very slight issue with the vehicle and he has gone above and beyond with full communication to make things right, and it was not a big issue. I would surely buy another vehicle from Ryan and highly recommend him to anyone looking to buy used or new. Thanks Ryan for being on top of things.

My sales experience with Kyle was incredible. If you are in the market for a vehicle I would HIGHLY RECOMMEND going here and asking for Kyle. He went above and beyond and took great care of me. 5 star experience.

Working with Ryan made buying a car So easy! He was very professional and dedicated to helping me. Ryan went above and beyond to make sure I purchased a car I was comfortable with and was there for ANYTHING i needed along the way. He gave me suggestions and his advice, but was in no way pushy during the process. So quick and professional. I would recommend Ryan Feola to anyone who is looking for a new vehicle. (:

Kyle was the best salesman Ive ever encountered. He goes above and beyond to make sure his customers are genuinely happy. Highly recommended. If you come here be sure to ask for Kyle!

We went in to buy a new truck. Our salesman, Ryan, was just awesome. We felt comfortable with him from the beginning. There was no hard sell, Ryan was up front and honest with us the whole time. As this was our first time buying a vehicle from this dealership, we felt as if we were long time customers. Would recommend anyone go see Ryan and the Preston team for your car buying needs.

I usually dislike the car buying process, but my experience here was painless. My salesman, Ryan was great to work with. I felt comfortable with him and he listened to what I was looking for. He made it fast and simple. I would recommend him.

Very down to earth staff. They made the process of buying a vehicle as stress free as possible. I would definitely recommend this dealership. Ryan was my salesman 👍👍

My husband and I bought a Ford Explorer from Anthony Oliva at Preston. It was fantastic service. Anthony went out his way to get the exact color interior and exterior that I really wanted. We will definitely go back again.

Kyle took great care of me. I got an amazing deal from an amazing salesman! Stop in and ask for Kyle! you wont be disappointed!

Ryan Feola is one of the best car salesmen anyone could ask for. He has the best personality always happy and motivated to get you exactly what you want. You won’t be disappointed with your experience with him.

First class experience! Bobby, John, Trevor and the team were very friendly and professional and made the whole process very easy. They were straightforward with my questions (and there were a lot) and laid out my options in an unbiased way, both for the cars themselves and buying vs. leasing. Then after I picked the F-150 (and Im so glad I did), I was in and out in half an hour when I came to sign the papers and pick up the car! Would recommend to anyone.

Ryan is the best! Helped me get my vehicle almost been a year and still happy! I was so stressed about buying a new car but made the whole experience well worth it 5 stars all the way!

This dealership has taken good care of me with my first car and also my second! Anthony Oliva goes above and beyond to make his customers happy!! I appreciate him, along with the whole team at this location. Go see them if you havent!

Great experience. Ryan was top notch. He was patient and worked with me to make it a good buying experience. None of the B.S. that can sometimes come with buying a vehicle

Preston ford of sharon is wonderful . I went there with the intentions of just looking and ended up finding something I really love. With the help of kyle I found a good car for a decent price. He was very patient with me no matter the stumbles we came across . I’m very excited and hope I can recommend other people and maybe even come back for an upgrade later on in life . Preston ford of sharon is the place to go !! you won’t be disappointed .

I’ve bought a few cars off Ryan and I can tell you that there is no better car buying experience you will find. He’s the best in the business and dedicated to helping everyone and anyone.

Kyle was amazing! I have been buying fords since 1978 and this was by far the best experience Ive ever had at a dealership. Highly recommended! If you stop in make sure you ask for Kyle, he will exceed your expectations! He goes above and beyond!

Ryan was excellent. He really listened to my concerns and came through for exactly what my family needed at the time. I would highly recommend working with him to anyone and undoubtedly intend to return when my need arises again.

Mr. Ryan Feola was an excellent salesman, was a fair negotiator and was very personable. His traits are what all car salespeople should possess. He cut right to the chase, no hidden fees, no bs. Would definitely buy from him again. 5 stars all day

I recently bought my first car, I worked with Ryan and things couldn’t have gone any more smooth. He went above and beyond for me. He made this process so easy for me and I would/have recommend him to my friends and family.

Just love my new car and a huge thanks to Ryan Feola for his great help. He managed to work out a nice deal for me.

I had a fabulous experience buying my Ford Explorer Limited with the help of our salesman, Ryan Feola! He went above and beyond to get me exactly what I was looking for at a price I wanted! I will be going back to see Ryan when I’m ready for a trade in! Great Experience!

Went to Preston Ford today after a call from Trevor Bromley. What a wonderful experience we had there. Trevor was so nice to us. He went over backwards to inform us of all our options and answered all our questions. He took his time with us and made us feel so at ease. We bought an Escape from him!!! What a nice dealership! Thank you Trevor!!!

If I could write a review without even having to put one star I would not give this place any. It starts with when you pull in and walk to the show room the amount of cigarette butts that are on the pavement if I had the time to collect all of them I could open up my own cigarette factory and have enough product to sell for a decade at least. I’m not gonna mention any names but a salesman with shorter statue was very pushy and had an attitude with me the other staff seemed nice.

Ryan Feola was my sales specialist and my experience was 1st class. He took the time to REALLY understand my wants and needs. His communication skills were outstanding. I felt Ryan was very trustworthy and he truly wanted us to work together for my compete satisfaction. GREAT EXPERIENCE !!

Thanks Ryan and Anthony for all of your help in helping me Lease a New Hyundai Tucson. They were very helpful and friendly and stayed as long as it took to answer all of my questions. Highly recommend and very satisfied!

I highly recommend Ryan Feola when shopping for vehicle at Preston. He went above & beyond to find me what I was looking for. And really cares about great customer service. Very knowledgeable in his field.

Was in and out with a new truck in less then 2 hours. Great people. And make sure you talk to Ryan Feola. Their best salesperson.

Ryan was incredibly helpful and very personable! He did not stop until I got what I needed. Buying a new car can be a bit of a headache, but he made it an enjoyable experience. He is fantastic at what he does and you know he enjoys it, too! I am thrilled with my purchase and I would absolutely recommend.

Kyle is such a wonderful salesman! He was very helpful and patient! We are so excited for our Explorer!!

I met with Ryan at Preston who made the buying process so easy and quick. He was knowledgable yet personable which was very helpful. Thanks Ryan for the best experience.

I’ve been having trouble for months finding a car and honestly thought I was never going to get lucky, but that was until I spontaneously stopped at Preston Ford of Sharon. My mom and I walked in and INSTANTLY Ryan stood up and stopped what he was doing to help us. He was patient with us and extremely reasonable when it came to the price of the car. As soon as we went out to look at the cars he was honest about the prices and didn’t dance around it like every other dealership I went to. I am actually very grateful that I had Ryan to help me because he was so delightful and open about everything. Thank you Ryan, you’re the best, and I LOVE my new, first car!!!

Ryan was awesome, made the process smooth and easy. He made sure that I was completely satisfied with my purchase and did everything he could to get me the best deal possible.

Down to earth salesman. Gives it to you straight up! Im not in to buying cars all the time but if I ever need a new one it will be from here. Thanks Kyle for the 2014 Ford Edge.

We had such a great experience here! Ryan and John were more than accommodating and very friendly. The car buying process can be long and tedious, but they got us in and out. What they promised us is what we got. First time buying from them, but it won’t be our last!

Ryan Feola!!! Thee best cars salesmen hands down!!! If you are in need of a vehicle, no matter the circumstances he can come threw for you!!! Thank you so much Ryan! I’m still in disbelief! I just brought my first car, no hassles!! Whoooo!

Had a great experience buying my vehicle here! Ryan took the time to get me the payments I needed. He was very personable, professional and answered all my questions. I definitely recommend this dealership and Ryan!

Ryan was incredibly helpful! I went in pretty much knowing what I wanted and what I wanted to spend.Ryan made it work. He did not stop until I got what I wanted. He is GREAT at what he does, cuts to the chase and no run arounds. I would absolutely recommend Ryan and Preston Ford Hyundai of Sharon.

Ryan Feola was great. Very helpful and thorough. I highly recommend Preston Ford. Found my truck with them via online ad. When I got there the truck was everything I expected and more!

I highly recommend Ryan and Preston. He got me into the truck I wanted at the price I wanted to pay. No pressure, no games and made the process seamless.

Kyle was very friendly. He made things super easy to understand and answered all questions that I had. I definitely recommend this place!

Kyle was the best salesman weve ever worked with! Easy to work with, pleasant, straight forward and honest. Thanks so much!

Ryan was great helping me. He was very prompt, friendly and very willing to help me out!

Overall fantastic experience!! John, Ryan, Mike, and Lisa were outstanding, we are so happy with our Ford Ecosport we are looking forward to purchasing a truck in the near future. Would highly recommend this dealership!!

Kyle took great care of us today got us into a great car fast and problem free.

I went to Preston Ford last week to look at cars and unexpectedly ended up leaving with a beautiful Ford Escape-Ryan Feola did an amazing job at finding me exactly what I needed -I was very nervous to have a car payment again and he went above and beyond to get me the best deal possible and put my mind at ease. I have 2 friends who bought cars from him and that is the reason I asked for him so if you need a vehicle go to Preston and make sure you see Ryan!!!!!

Ryan is the best and helped me find a car sooner than I thought possible that met all my wants and needs. If you need a vehicle, Ryan will absolutely do everything he can to accommodate you! I couldnt be happier with my purchase!

Ryan and Anthony were amazing to work with. Best and quickest buying experience I’ve ever had!!! I love my car!!!

Kyle was wonderful today!! Would definitely recommend this dealership! Friendly staff and great to work with!!

What a good truck buying experience. They helped me get into a new truck and where very straightforward. They didnt spout out a bunch of promises that they couldnt keep. It was an all around good experience. If you want a new Ford truck they will hook you up!

We purchased a used vehicle from Trevor he was truly a pleasure to work with and accommodating in every way possible. I will definitely be purchasing my next vehicle from Preston Ford and Trevor will be my go to salesman. Thanks for the great vehicle and friendly service.

We traveled from northeast Ohio and Kyle was extremely helpful & knowledgeable. Definitely recommend this dealership and its staff!

They went out of their way to find the exact vehicle I wanted with make and model plus options and color. The sales specialist (Trevor Bromley) was able to be reached with a call or text to answer all my questions and he also said I could come in any time if I needed help with anything.

After a few weeks of pondering I’m still not sure what direction I’m headed just yet, as to keep my current truck or trade up to a new 2018 Ford F-150 but what I am certain of is this, if I do make the move I’ll definitely purchase it here. I’ve been working with new owners Shane Lanigan and Bobby Preston and the professionalism and understanding they have displayed during this process has been tremendous. Thanks for your time men and POSSIBLY I’ll see you soon.John Corey

Ryan Feola is the most kind and considerate salesperson I have ever met. He gave us an awesome deal on our brand new Ford Explorer Sport!!!! Todd and I thank you so much Ryan. If anyone is looking for a brand new or used Ford, ask for Ryan at Preston Ford. He’s awesome. 😁💯👍❤️

Always a great experience when dealing with the staff out at Preston Ford!! I had the pleasure to work with Ryan and Anthony, who made everything extremely easy and seamless!! I have purchased several cars from Ryan in the past and will continue to in the future!! These guys make sure to go above and beyond at all times!! I will definitely be back soon!!

This is hands down the best dealership to buy a car from! They made the process simple and sweet! Everyone is super friendly and helped with all my new car purchase questions. Highly recommend!:)

The staff is so nice and very attentive but not overly aggressive. They gave me a great deal on my trade in! I could not be happier with my expirece. Thanks guys!

I had a great experience purchasing my first car from Preston. Ryan Feola and Anthony Oliva, the manager, made the process easy and were able to answer any questions I had. I highly recommend anyone looking for a car to purchase it from these guys.

Kyle was amazing !!! Helped me out and was super nice! Way less stressful than other places around

Top notch service from Ryan Feola as always...this was our 3rd time vehicle from him!! He is super easy to work with and had us in and out with our new vehicle in record timing!! Also loved that their location has a kids area so that our 4 year old was able to play while we finished our paperwork!

Fantastic Customer Service!I have had my vehicle serviced at Preston Ford in Sharon for the past two years since purchasing it from Anthony Oliva when he was in sales. From my initial visit, I have continued to contact Anthony, who is now the manager, and he is never too busy to schedule and coordinate appointments for me. He always has gone above and beyond to assist me in making appointments around my exceptionally hectic schedule and has been outstanding to work with! I would absolutely recommend this dealership to anyone looking for a great sales or service team who continues to assist you long after the sale!

Easy and pleasant experience at Preston auto in Sharon PA. My mom had been on a car search for weeks and it can be such a headache and a huge hassle. Drove over an hour to Preston auto with my mom and it was absolutely worth it! Ryan was by far the most honest and determined salesman we had come across. He wouldn’t give up until he found my mom the vehicle she was looking for. I would recommend him to anyone searching for a new vehicle and I will most definitely go there when I am ready for my new suv.

Great car buying experience! Our salesman, Kyle, was friendly, professional and provided us with topnotch service. Highly recommend Kyle and the staff at Preston Ford!

Ryan was great! I’m a very picky buyer, have been to several dealerships, and somehow he got me to love a vehicle! Great service and amazing vehicle!

Ryan Feola was easy to work with and got me in a nice used ford F-150

Friendly staff and great service. Store general manager Anthony Oliva is great to work with.

I purchased my car here and my experience was nothing short of amazing!! Anthony Oliva, the manager helped me through the process and was very knowledgeable.

Great experience!! Ryan is the best.. definitely need to go see him for the best deal!!

Weird how having more info at your fingertips makes buying a vehicle even tougher in a way.... I never leave reviews, but yet always find myself reading them. That’s why I had to say Preston Ford exceeded my expectations. Awesome to work with and laid back. Just wanted to say thanks to John Mitsos for helping me out. If you’re in the market, do yourself a favor and make sure you check them out.

Ryan was awesome to work with. So happy with our purchase! Thanks!