I contacted about five or six different dealers in New England. None of them were as responsive and professional as the Herb Chambers Lexus team. I’m not getting anything in return for this review. I wrote a rather skating review on another dealer because it was the truth. I dealt with Lesley online and then personally with Giovanni. They were very forthcoming, informed, and professional in the way that they communicated with me. They took me seriously from the beginning and they work with me to get the vehicle that I wanted at the price that I wanted. I was very impressed how Giovanni was available to answer my many questions with patience and Data. I commend him for doing a great job with me especially that I know that I can be demanding. The manager Sean, When it came down to finalize the purchase was very informative straight forward with no BS. Gave me the numbers gave me the information and gave me the forms and he respected my wishes at all times. I had a very good experience with herb chambers. And this came after a long period of dealing with other Lexus dealers in the area as well as other manufacturers. I recommend him highly.

Great service department and I decided to add full service detail and Im blown away with the finished product!! Looks as good as it did on the day I bought it. Exceeded my expectations!! Thank you Lexus if Sharon! Thanks Mark who pays attention to all the details, and Randy and staff who were able to accommodate me dropping off a day early.Thanks!

Superb!!! Christie was superb by working with us to select a beautiful RX350. Christie researched available vehicles when we requested additional options, explained how the features worked, gave us space to discuss the deal. Lexus of Sharon gave a very good trade in allowance and recognized my veteran status with additional benefit. Overall we were extremely happy with our car purchase and would recommend Christie (and Lucas) to others.

My experience with purchasing my vehicle from Herb Chambers of Sharon was great, Rene in sales it was fun to work with and super helpful. Everyone involved in the sale were great. And I love my new ride!Thank you!Darlene and John

I would highly recommend this dealership. My personal service advisor Randy V. is always professional, knowledgeable, and extremely accommodating towards setting up my vehicle service visits. I’m hesitant to mention the only complaint I have, as it seems petty... I did have 60k mile tune up and that was done fine as far as I know. I also had an interior detailing service performed and that was wonderful except the soil spot in the leather in the back passenger seat was still there as well as the soil on the interior sunroof shade was untouched. In their defense, I hadn’t pointed these two specific and obvious spots before the service was performed. Had I done so, I’m confident that they would of been properly cleaned. In my defense, If I’m willing to pay over $100 for an interior detail.... oh well.

Great place to take your car for quality service. They do great work in a comprehensive and efficient manner. The people are always friendly, helpful, and take the time to answer any and all questions. Ronni in service and RJ in parts are top notch!!

Great customer appreciation from Sales rep Kevin Bates. He made sure to take his time and answer all questions. All involved in this sale were very friendly and professional. I love my Lexus! And will do business with you in the future 🤩

Very friendly staff. Needed vehicle detailed in short order in anticipation of a trade-in assessment, and they were able to make it happen and deliver 30 minutes before the deadline. Absolutely sparking inside and out, and while reasonably priced it was worth every penny.

I had an amazing experience at Lexus! Kevin Q is the best! The process was smooth and painless. Kevin was very informative and accommodating. His communication skills are unmatched. The process with Andrew, the finance manager was quick and easy! I absolutely love my Lexus IS Sport! Thank you for making my first car purchase enjoyable.

Great experience at Herb Chambers Lexus. I had been to several dealerships before visiting this one… and none were even comparable. From the second i walked in, the receptionist was super friendly and helpful! Max, my salesman, was amazing!! He made the process super easy for me, and made sure all my needs were met, even some that i thought would be impossible. He went out of his way to make sure i left happy! I love my new car, and highly recommend herb chambers Lexus… and don’t forget to ask for Max!!

At my recent 70k car service, Ronni Travers, who has been our service rep for a number of years, was efficient, helpful and realistic about what my car needed, and did not need right away. I appreciate Ronni’s always cordial demeanor and expertise when we bring our cars in for any kind of service.

My experience with Herb Chambers and all the folks that I dealt with was exceptional. Lesly was great in finding the car i wanted, Sam and Sanjay were also wonderful but Rene, who took excellent care of me, was always easy to communicate with, very positive and made me feel like I was his only customer! He went above and beyond. I have attached pictures he sent me the day of delivery. Oh and Jarred, who delivered my new car was on time, helpful, patient and kind. An overall great experience.I will shop with Herb Chambers for my next car.

Ryan was so accommodating by loaning me a courtesy car and just today when I was picking up my vehicle and their was a discrepancy with the pricing. I appreciate the exceptional service that Herb Chambers of Sharon has given us. We will continue to purchase our vehicles from them.

Very professional. Covid safe. Nice customer lounge/ Cafe. Very good experience.

Service was excellent. No complaints. I also asked for a quote for tires because of a hundred dollar discount promotion through October. The price with the discount was about $500 above Town Fair Tire so the price for tires is a bit outrageous. I do like the routine service though and the price for tire rotation and oil change were very reasonable.

As usual my experience with Herb Chambers Lexus was excellent. Ryan is my service manager and he made my repair painless. I received discounts and a loaner car so I wouldnt have to come back and wait. Always excellent service. Im looking forward to. Y next Lexus and just hope theyre always around.

Been going there for at least two years now and I am always pleased with the service. My service advisor is very pleasant and nice. Thank you guys and keep up the good work by the way I drive a 1995 Lexus LS400. It’s simply one of the best cars ever made

Very friendly staff and straightforward in their discussion of cars and options. They were invested in helping me find the right car for me and I didn’t feel pressured to make a choice. Chris, the sales person and Andrew the finance person were so personable and made my experience enjoyable!

We had a great experience at Sharon Lexus. From the very beginning, everyone was very kind, professional and helpful. William was very knowledgeable and patiently explained all the options and details on the Lexus we finally decided to purchase. It was so much fun to drive first time after he showed all technical details and settings. Thank you so much for making our purchasing experience pleasant and smooth one.

GO TO RENE !! He is the go to person when it comes to getting things done quick. Also speaks Spanish which is a plus. He helped me get a good deal on car insurance. Overall experience was wonderful. A big Thanks to RENE he even put the red bow on my car. Didn’t expect it but he did it. I will go back again and will recommend to family and friends.

Car service at Lexus of Sharon was an easy, pleasant experience. Service was completed 30 minutes earlier than expected. The whole operation is very efficient. Thanks

Highly recommended place♥️. So much positive things to write about the staffs there, but Ill be brief. My mother and I came over to the Lexus of Sharon, MA to finance a vehicle, we met Sean, and Andrew who are very professional and amazing people. They are available to answer any question or concerns you might have. One of the good qualities we loved about them was how transparent they are about what they do, and how patient they are with their costumers. They made the process really smooth, and fast. We walked out happily and appreciate their great costumer service. I will continue to recommend friends and family over to them, because they gave me a wonderful experience. Thank you so much for everything you guys do. Keep up the great work!🥰🥰🥰🥰

Excellent service by all areas of their staff! My salesman, Hung was amazing and helped me get into my dream vehicle...Lexus RX 450 Hybrid with a complicated situation. I had a purchased car and a leased vehicle from a different dealer to trade in for this one new Lexus. Additionally, I live in RI but bought the Lexus in MA, and he helped get the temp plate expedited so I didnt have to wait another day.Finance was smooth and easy too with friendly service, no attitudes or rushing.Even the service area staff was friendly while taking out order and bringing the complimentary food and drinks.I was treated with respect and friendliness in every area of the dealership. It was like going to 5 star resort. They definitely have a new loyal customer!

I couldnt believe that my wife and I walked in the showroom to take a look at the cars and in love with recent purchase. With only less than an hour, with William and his group helping, we bought the car for my wife birthday present. With William insisted, after deal done, signed and sealed, we could take the car home immediately. We impressed with the professional work of all members of Herb Chambers Lexus of Sharon. Great experience and will tell all friends where to find the needs

I went in for service and it went smoothly and was kept up to date along the way. I was greeted well at check in and brought to Ryan to finish the paperwork. They performed a full inspection and found some issues that needed to be addressed. Ryan called me to let me know what was needed and if it was something I could hold off or not. He also quoted me with prices so all was very transparent. We agreed on the work and he said he would look for any additional discounts or coupons for me to apply. When the car was ready, he called to let me know. I went to pick up the car, he was there to discuss the work done and what the final cost was.

I had a great experience at Herb Chambers Lexus. Sales and financing were very professional. The process is a bit arduous, as is any car buying experience. Christie is extremely nice and was very quick with her sales paperwork. The showroom and cafe made the wait tolerable. Financing is always the most lengthy process, but it was handled as quick as possible, and very professional. Overall a wonderful experience and I would gladly recommend this dealership. Service after the sale has its perks as well. Buy a vehicle and find out for yourself.

All the staff very professional. Highly recommended. I’m in love with my 1rst car in US. Thanks☺️

Always amazing experience at this place! Everyone is so helpful and make processes super easy. I just had a small issue with my vehicle which required an extra time. They provided me with a loaner car. They kept me in the loop on the progress and as my vehicle got fixed it took us literally 5 minutes to drop the loaner off and get all the paperwork done.The waiting area is great and the women in coffee shop is very friendly !

I bought my Lexus over 5 years ago and have been getting it serviced here all along. Easy appointment scheduling online or over the phone, great communication, quality loaner vehicles for the longer work… really just top notch customer service.

William Than was amazing. I came in to test drive the vehicle, knowing I wouldn’t buy that day. William was informative and patient. When I returns a few months later, I was thrilled to meet with William again. He was attentive, friendly, and really put the customer first. He was also lovely with my young daughter. Final two visits to fill out paper work and then pick up the car were also fantastic with William continuing his stellar service.

The moment we stepped in to Herb Chambers Lexus of Sharon, we felt welcomed and greeted by Lucas(manager) who introduced us to Will. Will couldn’t have made our buying experience any easier. He did a great job and Steve our financial agent was professional and informative of all our options.Buying a car does take an over rated amount of time but it’s ok when it’s with pleasant people and a nice atmosphere.Thank you.

Very professional staff and superb service. I highly recommend speaking to Randy in service for any vehicle repair needs.

Service at Herb Chambers, Sharon, MA was fabulous as usual. Mark, my service manager was polite, knowledgeable and pleasant. Service was performed in the time noted.

Herb Chambers of Sharon has always provided a caring, comforting, quick service with a knowledgeable staff. Any one can rest assured that they will address your needs in the best possible way in a manner that puts you at ease. I bought my Lexus from this dealership. Although its a little bit of a drive for me, I still prefer going to this dealership for service. The most recent interaction with Ryan Valadao for servicing my car was the best experience I have had in all times. I would recommend Lexus owners to use this dealership for all your needs.

I have a GX460. I came in for services at Sharon Lexus yesterday. Mark Forcucci is a very nice, helpful and professional service advisor. Definitely return and highly recommend it to friends.

Extremely satisfied with the service. Randy was very helpful and knowledgeable. He educated me about the importance of the regular maintenance visits and how they can be customized to my needs. He even chuckled at my boring dad jokes 😂. I highly recommend this establishment for servicing your car.

Had my first 5,000 mile service done on my NX300. The appointment was made at time of purchase back in March. They thankfully sent me an email reminder a few days before. When I arrived, I was told it would be about a 90 minute wait, but it was done in a little over an hour. Fast and easy. Staff very courteous and friendly.

The service at Herb Chambers Lexus in Sharon is the best! I drive an hour just to get my car serviced there. They are polite, thorough, efficient and treat you the way all retail and customer service places should but dont. To me its worth the drive.

The team at Lexus in Sharon are amazing! They are unlike any other dealer in the area. William, Andrew, Ibriham and Katherine are all amazing! I just purchased my second vehicle from them. They are fast, fair and efficient! Will return again in the future! -Jamie P

My husband and I stopped in to look a a car on the lot. The sales rep Anil was very friendly and helpful. I did not like the original car I stopped to look at. Anil was extremely helpful and not pushy. He assisted us with variety of other vehicles to try. When I settled on the vehicle that I loved, the color option was not on the lot. Anil located my vehicle and had it shipped so I was able to purchase later that week. Excellent service with feeling pressured! Very happy with the whole experience.

We traveled over three hours from the Capital Region in New York to the Herb Chambers Lexus dealership in Sharon, Massachusetts to purchase our new RX450h. Everything about our experience was top notch starting from the first phone call to our visit to the beautiful showroom to the delivery of the car. Our sales consultant, Rene LaPaz, was a delight to work with. Due to the registration process between Massachusetts and New York, we had to wait three weeks from purchase of the car to actually receiving it. While this was a bit longer than we would have wished for, Rene had been upfront about the potential timeline and remained in close contact with us. The wait was worth it; the car is wonderful and we’re happy to be driving a hybrid. Highly recommend this dealership.

So I had to have my car towed in to replace a flat tire. I was informed by Nicole that the tire needed for my car they didn’t have, she offered me a loaner vehicle for the time being. Friendly staff from Nicole, Bryan L (nice guy at reception desk) to Ryan and Doug. Upon arrival Doug greeted me and walked me in. Again, exceptional service and excellent staff! Jobs all well done.Ken KHerb Chambers Honda car owner

I’m a high believer in excellent customer service, and Lexus of Sharon have given just that, so I thank God for the owner of the way that he is training his employees, Eric the dealership manager is excellent. Hospitality is top five at Lexus of Sharon. Thank you guys for all your help. Continue the superb work, and We will always be a customer with this type of customer service. Picking up my car at work and back for services was an awe experience for me, so thanks a million.

Robert Williams at Herb Chambers in Sharon went above and beyond what I expected for service when I went in on this past Monday.He took time to help me not only with the sale of my car but with getting a new insurance policy for my car and my husbands. He saved us over $180 a month.He didn’t have to do that.Oh, plus he got me the best Iced Coffee I’ve had in a long time.Seriously, I was dreading going into a car dealer ship, but I Had a fabulous experience.Also, a big shout out to Sanjay, the Finance Director for getting me an amazing rate! He was just incredible!Great Team!Thank you all for everything!

Giovani is a great sales consultant..and Steve helped a lot in obtaining finance..highly recomend

Poor customer experience. GM did call to try and resolve, but ended up buying elsewhere.

It was my first time coming into Herb Chambers Lexus of Sharon to have my IS 300 serviced. Eric and everybody was friendly, polite, efficient and helpful. Car service came out great. Thank you Eric!

Nicole was wonderful as was the rest of the staff at Herb Chambers Lexus of Sharon Service Center. Wonderful staff and customer service. I also bought a car at this Dealership and Chris Anderson, Carlos Lucario and John (the big boss) were fantastic. They put so much time and effort into making sure I was satisfied with my vehicle. The whole experience was the best. I highly recommend this business for both buying a car and servicing a car. The time and effort these folks put in to make your experience great is great.

Great dealer experience buying the RX350. The salesperson, Christie, was terrific, zero pressure, very knowledgeable about the different models, made us very comfortable. This dealership is fortunate to have people like her. Steve in the finance department was also easy to deal with. Highly recommend these folks.

Amazing Service!! I needed to have my car in for its 10,000 mile check, answer a few questions, and fix some dings on the car. Tina, my service representative was amazing as well. Great Communication from coordination of the car pick up to keeping me informed about what was needed and most importantly, Tina understands Customer Service - making a client feel that they are being heard and taken care of. Thank you!!

Nicholas our salesperson was very nice and helped us to get the car registered quickly because we had been there on the holiday. Very pleasant to work with. Ive bought cars here before and I really like this dealership.

I have used Mark Forcucci since I bought my first Lexus I can’t remember when…..at least over 10 years or more. He is wonderful- very friendly and thoroughly explains everything that is going to be done. I can’t recommend anyone else I would use. He is just great

Randy in the service dept was very professional yet friendly. Happy with the service experience -as always.

I received excellent service today for a routine maintenance check at Herb Chambers Lexus. The wait time was under the estimate and special requests were attended to. Waiting area was congenial and hospitable. Car was spotless inside and out upon pickup. An all around great experience!

I highly recommend working with Nour. She approached me right away and her service was unlike any other dealer I’ve worked with before. She was so knowledgeable and had an answer for every question! Walked away with a new car and a smile on my face :-) will recommend to everyone car shopping! She is great!!!

Super easy to make your appointments. The staff was courteous and knowledgeable. The waiting area was top notch! And the restrooms super clean and updated. My agent Eric was all smiles and attentive. Love this place!

My experience at the service department—they were Professional, courteous, and time efficient

I had a great experience with this dealership and love the used car I recently purchased. William Than was a pleasure to work with and was able to answer all of the questions I had about the vehicle so that I felt confident with my decision. I would recommend this dealership for an efficient and comfortable purchase experience.

William and Steve were great to work with. Couldn’t ask for anything more.

1st class all the way! Quick to schedule a check up, and upon arrival I received courteous and efficient service. Ronni was great!

I took my car in for a scheduled major maintenance appointment today. As per usual, I was favorably treated by the Service Department at Herb Chambers Lexus. My service agent, Ronni, was punctual and courteous. She kept me informed about what the service would entail and how much it would cost and even had the work done ahead of schedule. All in all it was a painless way to have the service work done.

Mr Kevin Q, he is the great salesman I’ve ever known! He guided us from A to Z, and answered all the questions without any hesitancy! Even after he sold the car to us, he still continue working with us with all his heart! Once again, thank you Anh Kevin Q.

Awesome experience! The team at Lexus in Sharon are simply amazing, everyone is so helpful and make processes super easy….My salesperson Nour was very professional and understanding, she made sure all my needs were met. I love my new 2022 RX-350 AWD ❤️❤️❤️❤️and highly recommend herb chambers Lexus! Best service I’ve ever had!!

Hung and Rene helped lease a new vehicle. They were incredibly personable and answered all of my questions. The took the time to explain all of the features of the vehicle. I needed a vehicle fairly quickly and asked if I could take delivery faster, and the dealership worked with me in order to ensure I had everything ahead of schedule. This really helped me out and it won’t be forgotten. The service here is excellent and I highly recommend Hung and Rene if you are looking to purchase/lease a vehicle.

What an awesome fun experience it was to work with Christie Pierre and Ibrahim buying our new Lexus UX250h! They were both professional and courteous listening to our wishes and then matching us to the perfect car for our needs and within our budget. They are really knowledgeable and they explained and simplified everything about the car.. They truly made purchasing a car a fun experience. When we picked up the car the next day Christie had put a huge red bow on top---its little things like this that made us feel special and let us know that they were really happy for us and not just happy to make a sale. We feel like we are part of the Chambers Lexus family.

Honestly, I have always had a great experience with this dealership’s Service dept. Professional, courteous, and very helpful. I feel well-taken care of here!

Positive experience. Randy was very informative and courteous throughout the whole process 👍👍👍👍👍

Went to Herb Chambers Lexus in Sharon for a car wash, wiper blades, and complimentary car check. My service advisor is Nicole and I have dealt with her since 2015. She is personable and very knowledgeable. Excellent experience as usual

Nichole is always very knowledgeable about the services to be performed and recommended and the timing for having them done. She is very professional and very nice to work with As a consumer that is a person I want to work with and do business with. She represents Herb Chambers very very well

Eric Castillo has always been very courteous and responsive in scheduling maintenance on my Lexis. He is excellent explaining issues with the automobile and the dealership always comes through when it provides a time for the repair work to be completed. The completed work is always excellent.

I’ve been going to this Lexus for some time now, and Randy is always extremely helpful. He makes sure to keep me in the loop with updates and is there to clarify any questions that I may have. It’s always a pleasure.

Excellent service! We are very pleased and impressed with our salesperson, Robert. Will not hesitate to recommend!!

I am a loyal customer of Herb Chambers Lexus. Have bought two pre owned cars there and have enjoyed excellent service over many years. My service Agent has been there for me for almost 20 years, Ronnie Travers. She is just the best! I keep buying Lexus because I feel so well treated there. And the cars last forever.

Eric Castillo has been helping me for Lexus services for over 10 years. He is very knowledgeable, trustworthy and professional. Highly recommend make a service reservation with him!

They are very consistent with their services and attention to their clients’ questions.

Wonderful experience always at Sharon ma Lexus.Everyone goes out of their way to make sure customer needs are being met.Mark, my service person, makes me feel as if nothing else matters except making sure I am taking care of.Service is exceptional! I have had the pleasure of having them take care of my cars for the past 12 years.Yes the Lexus IS an amazing car however knowing that the service department is so great is a huge factor in making the decision to purchase another.Thank you

I paid $169 to be told I have a hole in my muffler which I already said I thought was the issue. That’s just to tell me that, not to fix anything. They also looked at the radio that wasn’t working. They told me they checked the fuses which were okayso they recommended a replacement for $1700.I’ll go to Midas where they only charge you to actually fix things and a radio shop where I bet they can fix the radio.

Stepped into Lexus Dealer with my mind set on just buying my Nissan Rogue I knew how much I wanted to spend I saved my money. I felt like Julia Roberts in Pretty woman every one was so respectful, willing to help from gentleman outside the receptionist to my sales lady name Christie, I told her please do not try to pressure me in to buying something else and then having to get finance. just want to buy my Nissan Rogue, which to me is my Lexus, and not once did she try to get me to change my mind. which would turn me off . I test drive my Lexus it drove so smooth it felt like a new car off the dealer lot. Well it was to me my new Nissan Rogue all the staff was just above and beyond. Then I met gentleman by the name of Ritchie he was fabulous he help me with my paper work. every one was great had to wait until Monday to get my car God Knows in my mind when I was test driving my Nissan Rogue just wanted to drive away. I told her on Monday I will be back in 5 years to buy a LEXUS. It was like a mansion the lady at the stand, the bath room. It was a great experience. Thank you Christie and Ritchie. went to a dealer in Braintree and they all was not hearing me wanted to convince me to spend more then I would have to finance, I walked away lol I wanted to pass by the dealer and blow my horn but I said Veronica you are more than that. long review but I was excited and am enjoying my Nissan Rogue/Lexus

Great selection of the vehicles. I was able to complete my purchase efficiently. Hung was friendly and helpful. The vehicle was delivered to my house with no issues. Hung also followed up on the app. Overall, a superb experience.

Robert Bryn Williams treated my like his own son during the sales process. He’s the only sales rep I’ll ever buy a car from again. 5 stars. When he retires I will hire a driver and won’t buy another car because I’m certain I’ll never receive the same level of customer service. A statue must immediately be erected at the sales entrance to Herb Chambers Lexus commemorating this man’s devotion to customer satisfaction. I feel lucky that he allowed me to purchase a vehicle from him if I can speak frankly. I have recommended, actually a better way to describe it is demanded, that all my friends and family buy their cars exclusively from Robert Bryn Williams going forward and if they fail to do this I can no longer be in their lives because they clearly have no respect for themselves or the way a true professional conducts business. THE MAN IS AN INSTITUTION!

There are no words to express how grateful I am for the experience and outstanding customer service provide by @Rene LaPaz and @Bill Kessler. They went above and beyond explaining, guiding, answering questions, finding different options and helping me get exactly what I was looking for. Recommend this dealer 100%. They make you feel that there is no other priority for them other than help you in any possible way. OUTSTANDING CUSTOMER SERVICE!!!!!

Eric was great walking me through the repair needed and why postponing was not beneficial. He kept me uptodate as to the progress of repair and on target as to cost. He was easy to talk to and did not talk down to me the customer.

Lexus of Sharon is 5 stars! Their customer service is 5 stars! Everyone is super friendly, and they listen to you and go above and beyond to make sure your satisfied! I would totally recommend them if your shopping for a new car! I love my new Lexus SUV! Thank you so much Christie and Johnny D!

Far easier than the online competition. I needed a car ASAP and had it the next day. With no haggle (thats frankly good, though not the best, but only if youre willing to wait for your car) pricing and the only challenge was that they were busy the day I went extending my stay at the dealership, I would highly recommend them for your car purchase. Plus they have a free expresso bar.

Callled for a Lexus RX 450h - on the phone they said the car was ready for a test drive. On my way over i got a flat. Called them to let them know ill be much later. They said no problem just give us a call back. I called once the flat was fixed and asked then to confirm that the car was still available for a test drive. They said yes it will be up front when you get here. I got there and not only was the car not up front it was in the body shop getting painted. And it was never going to be available. They tried to sell me something completely different.Had they just been honest and not desperate to get me in and scheduled for a different day i probably would have bought it from them.Needless to say - they will not be getting my business. The bait and switch is mot something that should be rewarded.Anyways, we bought the exact same model from the Watertown Lexus and they were a delight and honest.

My car wasn’t running right due to mice chewing up a wiring harness causing some incorrect codes. Had to have it towed to Herb Chambers Lexus. Awesome techs found the issue and replaced the harness. Runs perfect now. They even delivered the car to me. I can’t say enough good about this place. Been using them since I bought my car there in 2008. Highly recommended!

I was very happy with the service. I feel I received a better price for the exact same car I found at other dealerships. They took time to explain every detail and I did not feel pressured to buy. My sales person also went out of his way to show me how to use all the electronics that I was not familiar with. I would recommend Herb Chambers Lexus to anyone for their service, quality, and price.

Randi is very professional. Have dealt with him in the past. Work took longer than I expected. That, of course, was out of his control. I never give 5 stars. This is the highest I ever give.

I have been a loyal customer at Lexus Herb Chambers in Sharon MA for a while now. Ronnie in service, is awesome along with some other great people that work there. Ronnie always takes great care of me. I probably will never leave this place cause of the service department. Ronnie is fantastic and gives me 5 start treatment all the time!

I have used Herb Chambers Lexus service department ever since I purchase my first RX back in 1999 and couldnt be more pleased with the professionalism and thoroughness of their work. Appointments are easy to arrange and their service managers keep me informed every step of their way. Their willingness to either provide a loaner vehicle or to have someone pick up and drop off your car at no additional cost is extremely convenient. They arent the cheapest service available but you really do get what you pay for.

I enjoyed my car buying experience at Sharon Lexus in the year of 2021. Yes, even in the year, when limited supplies pushed car dealers to an more advanced position. Sharon Lexus is transparent, friendly, and efficient.

Ryan is excellent! Ryan is great… very friendly and personable. Nice to hear good news on the car which helps the experience. Nothing major found. Car got washed too! Needed it badly so that was nice. It’s a nice perk.

Kevin T. was great. He was accommodating and very knowledgeable. He showed us our options but was not a pushy salesman. Our buying process was quick and painless. We were decided and out in a couple of hours. This is definitely a well trained group of team! Im very impressed!

Mark is a fabulous service advisor. He is knowledgeable, patient, and explains what needs to be done along with follows-up with you about it. I def recommend having your car serviced here. I’ve been to another dealership and they don’t measure up. Mark is the best!

When I go to Herb Chambers Lexus of Sharon I know I am in good hands. Mark Forcucci has a wonderful approach to customer service. He is genuine and goes above and beyond to make sure your needs are met. He has my interest in mind when making suggestions of service and savings for my vehicle. I even enjoy my time waiting in the lounge and getting work done while waiting for my service to be completed. When I am unable to do this they are accommodating to provide me a loaner when possible. The entire staff here is exceptional. From the moment you pull into the garage, to the entire team of service representatives, through to check out, they embody top-notch service with a smile. Thank you Mark and the team at Herb Chambers Lexus of Sharon!

Consistent, first rate customer service. It is reassuring to have the same representative who not only knows the vehicle but the custom as well.

Eric was very prompt and efficient. He kept me informed about status and delivered on time. Herb Chambers waiting area is very comfortable and the lady in the waiting area was very helpful.

I had such a great experience at Herb Chambers Lexus. I was undecided between two cars and my salesperson, Sean, was so patient, helpful, professional, and fun to work with. Andrew in finance was a delight to work with - straightforward, funny, and professional. Car buying can be stressful but the staff here made it a fun and exciting experience - I didn’t feel pressured. I would highly recommend this dealership.

Rene was very knowledgeable, very friendly. excellent attention everyone was very professional. The process was straightforward from start to finish. I will recommend this dealership to all my friends and family. I bought the car of my dreams. this was by far the best experience.

Herb Chambers Lexus of Sharon Ma. Is the best service center I ever experienced l have had myservice for 11yrs at Lexus of Sharon nowI would like to thank Brian Matthews and his stafffor so many years of excellent service