My significant other went there today for an oil change. They told her she had to have synthetic oil in her car (she doesn’t need that - can take regular oil). They told her she need a new air filter and a new cabin filter. She needed both of those. However, they charged her $20 extra labor to put them in - it literally takes less than 5 minutes to do so. All said and done her bill was $170 - for an oil change and 2 air filters. Totally took advantage of her. Be careful going there. That is dishonesty at its best.

Always friendly and helpful. Never try to sell me unnecessary things which is a nice change! And they get me in same day most of the time!

Great staff and care done here! Would recommend it to anyone?

Paid new tire last week. Flat tire today. They asked me to pay another new tire. No free tire replacement. Called my lawyer.

Good honest ppl. Work was gr8. Price fair.

I had the unfortunate experience of a flat tire. This shop was extremly busy on a weekend. They allowed us to drop the car off and they stayed late to accomodate all the customers. We went back as they instructed to check tire pressure 4 days later. They adjusted the pressure. Had they not informed me I needed to do that I would have never known.

Best service in town

They matched the tire price from Discount Tire and quoted me a good price for some repairs I needed. My only complaint is that they really over-tightened the lug nuts. Clearly, they dont use torque sticks or know what a torque wrench is. They ask you to come back after 50 mile to re-torque the nuts, but I have a very nice torque wrench and can do it myself. I needed a long breaker bar to loosen half the nuts. They were WAY over the recommended torque of 80 ft. lbs.

Have been going to Capitol Tire for car care for years. I trust this company for the best care and price.

Fast service, parts need to come down on price then a 5.

We always come here for their oil change deal and weve had new tires out on both our vehicles. Love the service and well keep coming back!

Horrible experience, super shady business practices, dishonest, and lacks accountability

Good price and decent service.Deducted a star because I had four tires replaced and they did not put the tires in plastic before loading them in my car, so I had dirt in back seat/trunk.Tires Plus did my last tire change and they wrapped all my tires before loading them.

Ready to work with, great service. Safety protocols in place so there is currently no waiting room. But no big deal. Check them out

I called all the tire places I could think of needing a tire exchange that same day. Nate picked up and was extremely friendly, got the tires ordered and had the job done that night for me. Called other places and they were rude or wouldnt give me the time of day this busy season. Fair pricing, and nice staff. Thank you so much!

Nate and Jamie did a great job on my 1967 Firebird !! Front disc brake conversion and fuel pump. They found some issues with the front suspension, called and informed me, gave me a fair price and did the additional work. Back on the road and the car runs great !!! Thanks guys.

Bring all my vehicles here. Great service.

Good service and done quickly but price was high!

There is a sign on the door that says” wear a mask so we can stay in business” and then the guy behind the counter has no mask on for the second time! Unsafe and I won’t go back because of that behavior!!

Ive turned many onto their services and they all report back with high spirits with their experience. These guys definitely rock. Kudos!

Been doing business with them over the past 8 years. Staff is accommodating and fairly priced. Most recently a new set of tires was not balanced well and I took it back without hassle and it was redone despite them being extremely busy. I would like to continue supporting this local business to become even more skilled and advanced. Hopefully theyll reach a 4-5 star rating in the future as I continue bringing them my business.

Friendly, honest, helpful staff. Good products at a fair price. Ive never had a problem with the work theyve done.

Love this place. They are open way more hours than other places. And trustworthy .

Called at 7:15pm with a nail in my tire. Arrived at 7:40pm and Capital Tire fixed my leak even though the shop closes at 8:00pm. I am very impressed and grateful. Thank you!

Nate is always very helpful & explains things. Jamie is pretty good too, and knowledgeable. Nate is more personable to me. They let you know what is necessary, and what can wait. They have done some minor auto-body things for me too.

I was visiting shakopee and broke down. They were able to get me in and got me back on the road. Nate was great to deal with!! Honest straight forward I couldnt have been happier!!

Excellent service in a timely manner

Capital Auto exceeded my expectations, right away from when they answered the phone and I was talking to a friendly representative, ready and willing to help me. My mechanic was courteous and they took my vehicle in and fixed the issue same-day. Thank you so much for your service and friendliness!

We had a screw in our tire. They verified no leaks and didnt even charge anything. Thats my definition of great service. Ill be here again.

I have gone there for 15 years+/- . Great, reliable service and advice. I trust them completely and often recommend their shop. Nate and Jamie take good care of my vehicles and help me run them 150k+.

Have had numerous problems of parts of the car getting damaged. Please do not risk going here

Liars and jerks! Went in to get an oil change. Customer service was bad they all groaned and grunted that they needed to work.1. They never asked me what kind of oil2. They charged me for semi full synthetic when I only use full synthetic3. I unknowingly left with NO OIL in my car! Last time I checked an oil change consist of draining the old oil in an engine AND replacing it with brand new oil.4. Non of my car fluids were topped off either.My charger was just minutes away from a break down from their carelessness. I only just received a refund for the oil change. Manager gave me no kind of excuse to why there was no oil in my car or why his staff was so unprofessional and rude. Im baffled at their inattention to detail especially to something this serious. If you ever got work done from these bosses, I would definitely double check your car to see that everything was done properly.

They are really responsive and took time to tell me what they did. Thanks guys...I appreciate your help. Pat

Beware Damaged my custom rim on brake job. Definitely was not handled with care. Claimed it wasnt them with fresh paint scratches on rim. Talk to owner he looked at it said he call me back about getting it touch up not even call back. Several flat out lies from this company and owner terrible customer service and dont handle your vehicle with care. Recommend a different shop or take pictures of your vehicle before going into this shop period. They lost my business.

Must passed this place in sleep

Very honest. Very helpful. Very reasonably price Which is what you want when your car has problems

Honest and dependable. Every time I have brought a vehicle here they aim to serve the customer. They do only the work that is needed and don’t try to stick you with a bill for unneeded things.

The staff were very helpful and went over the options for tires for my vehicle.

Excellent customer service, affordable price and quality work.

First let me say that I have never written a review on a company. The reason - rarely have I received the level of service that I received from this company. I see the past less than favorable reviews and can only conclude that whatever had gone wrong in their business plan has not only been corrected but other shops should be looking at them for advise!!! Awesome job guys!

Great prices, friendly staff. Gave me a free lug but cause my was breaking. Super nice!

I live in the northern suburbs and drive all the way to Shakopee to service my vehicles with Nate at Capital Tire. I initially went because of the low cost oil change and was very pleased with the customer service. The staff are very friendly, honest, and the prices/service are the best Ive found. The waiting area and shop are clean too! No sales pressure and the diagnosis have always been spot on. If youre in the area, I recommend anyone use this place for all your vehicle needs, I do and i live 45 minutes away. Thanks Nate and Capital Tire for being the shop i can trust.

Jamie was waiting for me, had my tires ready, explained the procedure and the small problem with my truck. Very nice!

This is the only auto service shop i can trust with my car. They are very reliable and faithful to their customers. Its a year now working with them and Ive never been disappointed.

They do good work for a reasonable price!

I had a flat and wanted to get a brand new tire and this is the place I went because they were very reasonable!

Best guys in town!

Great customer service and even stayed open a little later so I could pick up my vehicle in the same day. Great to work with!

Fair pricing, was able to get me in and out quickly when they were busy to repair my tire. I will be back.

A little pricey for what I had done but Im glad I picked them. Other places probably would have charged more. Great customer service and the work was finished in a timely matter.

Always gives me free quotes on repairs, reasonable prices, and has bulk oil change packages. Sometimes they leave tools or leave a mess after a repair, but theyre really nice and I persoanlly dont care about little stuff like that. Ive been going since I got a car, theyve never skrewed me over.

Decent prices, good and fast service. Got the husbands work van fixed in a day.

Brought my car in for a simple oil change now my car reaks like burning oil. Brand new car and it stinks and the smell wont go away. Never going back to this place.

These guys are always reliable and very faithful and trustworthy.

Great experience with those guys

Always great service.

Not very good when it comes to service or pricing

As a car enthusiast, im aware of mechanic scams. I thought i had an idea of what was going on with my car but instead of following through with what i originally asked they called me up and offered a different solution that fixed the problem! They also worked down the price to something i had the money for at the time because i thought i was just there for a balancing. I had never been to this shop before and im glad i found this shop!

Jamie is a great mechanic, very knowledgeable !

They do good work

Great experience! Ill definitely come back for future service.

Car went in for a simple oil change and came out with 1200$ worth of problems. 2 of them were complete bull and later found that they were going to charge me twice for the same thing (according to them was 200$ to fix, took me twenty mins and 10$). After a confrontation on the phone the guy hung up on me. Will never be returning here and will make sure everyone I know stays away as well. What a joke of a buisness.

I threw a belt the other day while in the area they got me in and in under an hour at a reasonable rate thanks guys.

They get the job done but at what price? Starts out cheap you leave and then another problem pops up not long after, every time I get something fixed here something else goes wrong not long after, makes me feel like they are breaking things after they fix one so we have to keep coming back

They charged me for braking a caliper when changing my break my brakes and rotors. I never approved of the work and it was an additional 285.00 dollars. I would never suggest this place to anyone.

Reliable repairs and tire service

Used to work there great people

Capital Tires has low end mechanics that forgot to place the engine oil cap after a routine oil change. This created several engine issues that they attempted to repair after multiple visits. Do not trust this guys, they just dont have the skills.

I like them. They have never pushed service.

Poor service! They failed to fix my flat tire. The seal failed and I had to take it else where...

Very friendly and helpful

Always great service here

So eager not to help you because they are closing soon. There goes hundreds of dollars for new tires :)

They are the best!!

Never coming back this store

Good

Nice

Good service, excellent work and very cheap, I really liked it, I recommend it.

V. R bm