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West Coast Self-Storage Columbia City
3736 Rainier Ave S, Seattle, WA 98144, United States
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West Coast Self-Storage Columbia City
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Re
Review №1

From the first phone call to unloading my things into my new unit, West Coast Self Storage exceeded my expectations! Friendly knowledgeable staff, extremely clean space, and great security make me feel confident my belongings are well taken care of here. Liza helped me get set up and she was amazing! Would highly recommend West Coast Self Storage!!

An
Review №2

The best self-storage location Ive been to. Incredibly clean, great service, and fair pricing. Chris was super friendly and helpful from start to finish. I could not recommend enough!

Em
Review №3

West Coast Storage is vital to running the staging side of my business. They always have new sizes available for me when I need them, and Chris specifically has saved the day for me! Go and see him! He’ll take take great care of you.

Th
Review №4

Well-run facility and courteous, professional and experienced management team. Thanks to Sheryl and Chris (and everyone else throughout the years), my experience renting here for has been almost hassle-free despite the location in a transitional neighborhood off Rainier Ave S. The huge covered loading area saved me from the weather many times! Its a shame the rent suddenly exploded recently as I would likely still be renting here. High marks overall!

Al
Review №5

Go see Chris, he is your man. Super courteous and will get you set up so quickly. This was such an easy and pleasant experience. It is very clean and well lit and most of all extremely secure. Everyone that works there is really nice and helpful and I felt the prices were very good!

Mi
Review №6

We have had a ground floor unit for about 5 years now. Over the years we have upgraded to bigger units as we needed more space.Chris and Cheryl have always helped us with smooth unit changes.The units were always clean, ample parking and we felt safe our stuff was secure.Our favorite unit is 1009 as it is on ground level and you could park your car or truck right to the unit.

Li
Review №7

Been at West Coast Self Storage a couple months now and very happy with their service so far!! Any time I’ve had a question or issue pop up they’ve dealt with it right away. Moving my stuff in was so easy. Love that there’s parking on the bottom floor so you don’t have to scout around as the parking on the street is pretty packed. Chris and Cheryl will help you out.

br
Review №8

Made a big move across country & needed some place to store my things. Cheryl not only helped me find the perfect storage space, she was a wonder to talk to & made this solo move a lot easier.Thank you for everything!

Ro
Review №9

Extremely awesome!! Lisa was very easy to deal with and the initial set up with Tiffany was awesome as well!! Love it here!!

Ll
Review №10

I started storing my stuff at West Coast in Columbia City in 2016. I finally have a place where I can have all of my stuff in the same place, and I moved out last weekend. Chris signed me up and has been excellent about answering my questions when I had them or to update my billing information. When Ive left voicemail, Ive always received a timely call back. Im realizing now how rare that is. Ive moved three times and had to move some stuff in and some stuff out at various times over the time Ive been a customer, and the fact that I can get in until 10PM every day has been incredibly convenient. Ive always had a spot to park and there has always been a cart available. Being able to park behind the gate helped me feel like I and my stuff were safe as I was loading and unloading. Ill probably need storage again and if I do, West Coast Self Storage in Columbia City will be my first choice!

Sa
Review №11

Clean and very well maintained. Secure. Feel safe with my belongings here. Come see Chris! He’s great!!

Ro
Review №12

Great service and price. The place is gated and secured and not to mention the place seems to be really cleaned and well maintained. Definitely recommend.

An
Review №13

Have been storing my things here for 4 years. Always clean, secure, safe. Super convenient to rent a truck on site. Chris is great and helpful. 5 stars!

No
Review №14

We really enjoyed our experience here. Excellent service and convenient, easy to access storage. Highly recommend!

Ce
Review №15

This place is very nice! I had a very good experience. My storage unit was clean and safe. Chris is very helpful. I will keep this place in mind.

Ch
Review №16

I highly recommend West Coast Self-Storage! Chris was really considerate and helpful. Its clear he cares about the people and their situations, not just as customers to rent a unit. With all the chaos of this past year, I really appreciate that.I rented a storage unit there for ~10 months. I left because my living situation changed and I had moved states, not because of any issues with WCSS. The facility is secure and I felt totally safe leaving my stuff there for long stretches of time. Moving in and out is easy. The halls are well-lit and clean.If you are in Seattle, check this place out. You wont find a better price or service anywhere within the city.

Ro
Review №17

Cheryl helped us out. She was very kind and professional, answered any questions we had. Excellent customer service! Would definitely recommend West Coast Self-Storage. Clean and well lit facility with all the moving essentials and trolleys you need.Cheryl rocks!

Pe
Review №18

Have had a storage unit at this location for the past year and all experiences have been great. Recently transferred my unit to a bigger space and the staff are always extremely helpful and make the processes as easy as possible. Spaces are all clean and secure and overall good experience always.

Ai
Review №19

Chris is great! He hooked me up with an initial deal that saved me a heck of a lot of money over the past few months Ive had a unit. The facility is well lit and super clean. Even if you get a small unit, check the ceiling height! You might be able to stack quite high like I have.

Ad
Review №20

Chris is very professional i was very impressed by his work ethic. And i am very happy with the service i will recommend this place and chris to my family

An
Review №21

I’ve had to use a lot of different storage units in my life and this one has been by far the easiest to use and access. Chris was super nice and very friendly. I actually ended up spending about 30 minutes talking to them just about regular things while I was checking in. This last winter I had someone break into my old storage unit and steal everything I had. Looking at the facilities and the security cameras, I felt very comfortable leaving my stuff there.

ma
Review №22

I strongly recommend West Coast storage. This is a gated, indoor facility (you setup a code to enter). Everything feels safe, clean and protected. It’s so easy to drop by to either pickup or drop off items. There’s always plenty of parking and they have carts to make it easy to pick up or drop off items in your unit. Also, I appreciate that they don’t continually raise their prices. Chris and Toan are friendly and helpful! If you’re looking for storage, I highly recommend West Coast Storage! I’ve been very happy with my experience so far!

Te
Review №23

Dropping off uhaul, Gate says that the gates are open 6 AM to 10 PM but were closed at 7:30 PM.

De
Review №24

Chris & Cheryl are very nice. So is the facility. The hours are really good. Parking is covered so you don’t have to move stuff around in the rain.

Ca
Review №25

Cheryl was incredibly helpful when we were managing our move. Very kind and went the extra mile to make sure we had what we needed. We also are renting storage from them and have had a great experience with that, too. Highly recommend this place.

Da
Review №26

Chris was incredibly helpful and made my upcoming move to a lot smoother. Definitely recommend for your next move and/or need for storage!

Em
Review №27

I loved this storage location. Very safe and gated area, wonderful hours that makes accessible to your unit most hours of the day. (Until 10pm is nice when you work late). Very helpful staff, Chris helped us through both getting a unit and moving out with ease. Would stay here for longer if I wasn’t moving out of area! 10/10 recommended.

Ju
Review №28

I had my small storage unit for three years and gave it up since one opened up where I live. But I would rent here again for sure. Great location and easy access. Very clean and nice people work there!

Su
Review №29

Chris and Mr. Nguyen at West Coast Storage in Columbia City are exceptional!!! They have helped me countless times over the past several years. They are friendly, helpful, and work efficiently. They keep the facility exceptionally clean and well supervised. This is the place for your storage needs- worth the drive even if you are in a different part of the city.

Ja
Review №30

Chris went above and beyond providing me service and information. He gave me several great ideas to help cater to my case specific situation. When I felt confused he went over the information again until it was clear to me. Much more helpful than I expected

Ma
Review №31

Great experience moving in. Drew was incredibly helpful! I would have never known that this wasnt his regular store had he not mentioned it. Very clear on all the instructions, fees, etc. outstanding customer service. Place is super clean, and secure.

To
Review №32

I rented a storage space from Westcoast Storage for 5+ years. The management team was responsive to all of my needs. outstanding over the course yrs. They treated all of their customers kindly and with utmost respect. In the future, I will refer others to them.

Ad
Review №33

Ive been storing furniture here for the last 2 years. Its super clean, well lit, and well run. Chris and Cheryl are always very helpful. I recommend.

Sh
Review №34

I have been storing my stuff here for quite some time now. Clean and safe facility. And most of all Chris is the best! After COVID so much has happened and Chris will really work with you and help you no matter what. Just come and see. I dont really do reviews on places its rare that I do one but like I said you will just have to see and experience yourself. Thank you Chris for everything! I really appreciate it especially on this pandemic. 🙏😊

Ta
Review №35

Chris was great and super proactive. A true professional!!

Ta
Review №36

Columbia city self storage is great when you need some extra storage in the city. They were always super helpful and available during office hours. The location was clean, secure, and safe. My only minor complaint is that after the first 3 months they increase the price of the unit.

Li
Review №37

Thank you to Chris for making the process super easy! I was able to get a unit the same day at a great rate. Well lit, clean and an overall great facility.

Vi
Review №38

Chris was great! Very accommodating and a pleasure to talk with.Thanks Chris

Re
Review №39

Quick check in and super helpful. Would recommend to anybody needing storage.

Mi
Review №40

Extraordinarily clean facility. Chris was friendly and has some great stories, and is extremely professional. The entire process of securing a storage unit was quick and thorough, and I highly recommend this facility for all of your storage and Uhaul needs!

Be
Review №41

Super convenient, always clean, and the staff is attentive and helpful! I’ve used a few different self-storage places before and this one is by far the best. Chris and Toan were especially great as we were moving our stuff out. The next time we need storage we’ll definitely be getting it here!

Te
Review №42

Super clean modern storage facility. Chris was fantastic and polite. Was suprised at the great monthly rates. 10/10 would recomend

Ho
Review №43

5 star customer service everytime I visit And all my needs are met respectfully. Chris is always really helpful and makes sure the transaction goes smoothly. The location is perfect and the security is top notch compared to other storage facilities. I recommend to friends and family often and will continue to store my valued belongings here.

Lu
Review №44

Chris was really helpful got me what I needed and more I recommend coming here he will meet your needs and some.

Ka
Review №45

The management and security is excellent at Columbia Citys West Coast Storage. My rental process went smoothly, easy online payments, excellent security at the gate where you drive in to the parking area and elevators, both with personal code entry. The office watches who is entering by security cameras. Moving-in was easy, dollies are available for free at the elevators. This is a very clean storage facility, highly recommend.

GA
Review №46

Chris and Twan are exceptional folks and the facility is very clean! Easy rental process made even better by professionals behind the counter. Great experience!

Jo
Review №47

Chris and Toan has been a great service to me. I love West Coast Self Storage. I recommend everyone to use if you dont have space at home. Or moving from place to place Storage here is Wonderful. I recommend Mr.Jovia Martin

Ch
Review №48

I highly recommend West Coast Self-Storage. This place has the most reasonable prices in the greater Seattle area, a highly secure and clean facility, and great customer service. Any issues I had were quickly resolved by Chris. Im very happy with West Coast Self-Storage and would recommend it to anyone living in Seattle!

Ci
Review №49

I feel a sense of belonging. I feel valued when I speak with Chris and Toan because they know me; they are not rude and they dont sound like they want to hang up the moment they take my phone call. A lot of people sound like theyre always in a hurry and dont want to be bothered. Chris and Toan arent like that. I feel safe with the indoor parking. I feel safe when I go to my unit and rearrange stuff even if it takes me an hour.

Review №50

This place is very organized, safe and clean. I am having an great experience. Chris is very helpful, and he found an excellent storage unit for me! Thank you!

Wi
Review №51

Great facilities. Clean, Secure and very helpful front desk.

De
Review №52

Customer service is the best -personalized-And rates are less than the big chain. Love them and would use again and recommend for any storage needs.

Ch
Review №53

Great experience. Manager Chris was helpful in finding me the right unit. Double security. Clean faculty. Indoor parking for loading and unloading belongings.

Di
Review №54

Chris is a great manager ! He knows how to do do his job to the full extent. I wish we had more dedicated people like him .

Qu
Review №55

Great location, well lit, always clean. The manager Chris is always very helpful and the customer service is top-notch!

Ni
Review №56

Wow! This storage facility is great. Good prices, secure entry, well lit and more! Chris and Twan were incredibly kind as well! Thank you so much!!

Ju
Review №57

Toan and Chris were awesome and only leaving because we are moving. I would definitely recommend housing your belongings here.

Da
Review №58

Excellent customer service and great rates at West Coast Self-Storage! Hassle free set-up, easy online payments, convenient access and clean unitd . See Toan and Chris for your storage needs!

Ch
Review №59

Really nice, clean facility with reasonable prices. Always had courteous and friendly service from Chris and Toan. If you’re looking for storage in SE seattle this is a great choice!

Ki
Review №60

Chris was very helpful. I would use this company again

Cl
Review №61

I was immediately impressed with how clean and in order every area of this facility is. I found everything in the same immaculate condition on every visit. Chris, the manager always went above & beyond. On the day I cleaned out my storage and closed my account Chris actually helped me load up the last of my things. He watched as I drove through the security gate...felt like saying goodbye to family!

Ja
Review №62

Clean accessible facility, pleasant and helpful employees. A little pricey but heated and secure

An
Review №63

Clean, safe, double layer of security. Manager Chris Davis loves his job and it shows.Plenty of Covid19 compliancy signs. I highly recommend West Coast Self-Storage.

Er
Review №64

Clean and well secured. Chris was a big help in getting set up originally, and made our recent process of moving to a different unit quick and painless. Can get busy, depending on the day, but I have yet to have trouble finding a parking spot or dolly.

Sa
Review №65

Just want to say that Chris at Self Storage is Awesome! If he’s not a manager or supervisor...he should be!! We have had a storage unit there for over 6 yrs. & I know that they have changed up their management and/or Staff a few times in the last year & we haven’t always been great fans of the changes, but currently, Chris...he’s a keeper! All my recent calls and interactions with him are Great! He’s been very courteous and kind and most of all understanding of the current time w/ Corona in everyone’s lives & the stress and uncertainties it’s causeing people! He talks to people with respect & comes across as understanding & considerate! He’s Always easy to talk to!I think that as companies grow & get bigger...they forget about Customer Service... You can have the Biggest & Best facilities but if you don’t care about your clients...it doesn’t matter!! I know that when I look up something online that I need & there are many choices... I go to the reviews on what people say & think about them and how they are treated!! Trust me...that matters!!Thanks Chris...You Rock!!A happy customer!

Li
Review №66

WOW all I can say is WOWWEST COAST SELF STORAGE IS AMAZING.The staff are so pleasant and wonderful to be around, Angelica really goes above and beyond for all of her customers she takes the time and effort and really cares About finding a nice fit for all your storage and packing supplies you made need at a affordable cost. I really appreciate you guys !

Pe
Review №67

Manager Chris was great at getting me set up with a storage unit

AG
Review №68

I just moved my things to West Coast Storage and couldnt be happier with the process. Not only did I save a whole bunch of money in rent payments, but this place is spotless, with covered parking, plenty of carts for carrying things from vehicle to unit, at least 15 cameras which I can see, and is staffed by people who are friendly, competent, and who take their job seriously. Perfect.

B
Review №69

We need more people like Chris. Fair dude and that’s all we can ask for. Really appreciate his service And conversation today. Thanks

Ma
Review №70

Just starting to do business with them, but service is attentive and great so far!

L.
Review №71

This is a great place if you need something short-term—clean, secure. Unfortunately the management raises the rent 20% every year which makes it unaffordable long-term. In a city where individuals and families are struggling to live in smaller spaces, West Coast Storage should think about how their hefty price increases affect the community.

Be
Review №72

Excellent place with excellent people. If I need a storage unit in the future I will certainly go back to West Coast Columbia city self-storage!

Ta
Review №73

Chris has been extremely helpful! Would definitely use West Coast Self-Storage in Columbia City again! Nice clean secure facitility!

Te
Review №74

The staff is so knowledgeable and helpful in determining the most cost effective storage that will accommodate you needs. All of the staff was extremely friendly and the pricing is affordable. I highly recommend!

Li
Review №75

Thanks Chris and Cheryl! Quick, easy, and secure.

Ni
Review №76

Great service and staff. Super safe and convenient.

Pa
Review №77

The staff at West Coast Storage (Rainier Ave) were very helpful and have gone above and beyond to accommodate our needs. Truly grateful for the professionalism and helpful attitudes!

Sa
Review №78

The site is clean, safe, and Chris was great in getting us setup with the unit that we needed.

Be
Review №79

This is the cleanest/nicest facility in south seattle. The customer service ive received from the manager Chris has been top notch. The location is very secure as well. Would definitely recommend it to anybody who has had issues with other storage facilities in the past.

HT
Review №80

Even though it is just storage my experience with this facility was great and that was due to Chris and Tuon. Thank you! Friendly, helpful and professional. The space is clean, orderly and secure.

Se
Review №81

Excellent service from both facility managers! They are always available to help or answer questions and the units are clean and secured. Thanks!

Su
Review №82

They do a great job at West Coast Storage Rainier. Very helpful

Li
Review №83

I love the manager at West coast storage. She was so helpful,organized and efficient. I received the lowest price and the facility is clean and well lit. I am very satisfied. Thank you

ar
Review №84

Really great and friendly service from Chris, helpful when I really needed it. The space is clean and secure.

Li
Review №85

Clean and secure, just like self storage should be, with dollies and everything for moving stuff around.

To
Review №86

Happy New Year! Anyone who has used a self-storage facility probably has a horror story. Im happy to say, Ive been very pleased with West Coast Self-Storage in Columbia City. Excellent customer service, clean, good lighting, and most important, your property is safe and protected.I highly recommend using West Coast Storage if you need a temporary place for your stuff.

K
Review №87

I just moved to the area and was super stressed out about not having enough room in my apartment for all my extra stuff. I checked this place out and it is really nice and safe! When you drive to go to your unit you have to go through a big metal gate and come into a fully enclosed parking lot! Way cool. I would for sure recommend this place.

Go
Review №88

I Was considering renting a storage unit from there. Completed the application online and received a call from a woman by the name of Ashley. She sounded super nice on the incoming call but we must’ve had a bad connection. When I called back and got the same representative she was completely rude. I told her to cancel the reservation. Will find another storage company.

Di
Review №89

I was able to get a unit very fast and got all the information I needed! It is a very clean facility, and I am able to load and unload very easily. Thank you for your help!

Ry
Review №90

Chris was extremely helpful with getting me setup with the right storage.

Mi
Review №91

Been in this storage for almost a year. Great pricing and facilitie is well maintained.All the Employee is very loving to interact.Manager Angelica is one of my favorite. Really know how to add a smile on my face.If you around the area, You Must stop by and say hello. Dont miss out the great deal in West Coast Storage and ask for Manager Angelica.Shes the best...:)Love, one and only, MNC..L

Ev
Review №92

Great access for box trucks 24 to 26 ft.

Gr
Review №93

Had a bit of a rate mix up. Have had my things here for over a year and the staff there worked to get everything resolved. Great customer service, clean facility and most of all they keep your stuff safe. I would highly recommend

Ha
Review №94

Great experience.good customer service.i recommend this storage!

ca
Review №95

Clean facility with good parking and nice, helpful staff

pa
Review №96

Knowledgeable, friendly and accommodating. Space is extremely clean - no dust bunnies, no spills, no graffiti or insects, no funky smells and parking is easy. Staff is terrific!

Al
Review №97

KJ is smart and accommodating, letting me move to a larger unit. It was a breeze, and he offered a great price within my budget.

ro
Review №98

A nice clean environment just throw your stuff the ra from the staff Im very happy to have my stuff stored there

Kr
Review №99

This place is nice new and clean. A real sense of security and the employees and management are wonderful and fair. I definitely recommend West Coast Self Storage

Ge
Review №100

Got a storage room this weekend. It was apparently a busy weekend for such decisions. Worked with KJ, who was really patient, courteous, and just generally provided good customer service. The first room we got turned out to be a few inches too small for what we needed. KJ was kind enough to show me several options until we found one that worked.Ive been loading all day, and like the accommodations and access too.

Information
49 Photos
100 Comments
4.6 Rating
  • Address:3736 Rainier Ave S, Seattle, WA 98144, United States
  • Site:https://westcoastselfstorage.com/self-storage/washington/seattle/3736-rainier-ave-south/?utm_source=GoogleMyBusiness&utm_medium=GMBlisting&utm_campaign=GMB-WCSS-Columbia_City
  • Phone:+1 206-956-4444
Categories
  • Storage facility
  • Moving supply store
  • Packaging supply store
  • Self-storage facility
  • Truck rental agency
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–2PM
  • Saturday:Closed
  • Sunday:9:30AM–6PM
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