I called on Friday afternoon and he was able to come out Saturday morning. Was a great guy and worked fast. Fixed two chips on my Nissan windshield and they look great. Thanks!
I was scheduled a 12:30-1pm appointment with Michael. At 12:45, Michael called me to tell me he was changing my SCHEDULED appointment because he had another appointment Closer and more convenient. i told him that was wrong and bad business. Michael then said - oh well, i can refuse service to anyone... DO NOT SCHEDULE WITH HIM!!! TERRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!
I chose On The Spot Rock Chip Repair to help seal/reseal three chips in my windshield. Michael with On The Spot Rock Chip Repair was great to work with and I would recommend the service. I was able to book same day service that was flexible with my schedule. Michael was highly communicative at every stage of the process (giving me plenty of notice prior to his arrival). It was really convenient that he met me at my car in West Queen Anne and was done in about 15 minutes. I really appreciated how patient he was while explaining his diagnosis of the issues. Clearly he was knowledgeable about windshield repair. The price he quoted me was about the same for other similar services in Seattle. I paid via paypal and had no problem getting reimbursed through PEMCO insurance. My only suggestion was that he update the On The Spot website as it seems to include some old copy, which led to some confusion.
I was very pleased with Michaels service, repairing a chip in the windshield of my rental car. He was responsive and easy to communicate with in every way!
I had a great experience!! I picked up a rock chip and within a few hours it was fixed. I called other places but some didnt even pick up or they had specific days. I didnt have time to wait, I believe it wouldve spread quickly. The whole process took about 20 minutes, and I am pleased with the quality and professional service. Thanks Michael
Cancelled on me one day and then didn’t show up the next day either, this time without a call. I picked a place near my office but apparently you can’t get service at the listed address. They tried directing me to a partner shop out towards Bothell which was well out the way. Pick a place with a physical location because who knows if they’ll show up.
There rock chip repair was done professionally, Michael was fast and communicative. Saved some money. Thanks guys!
Noticed a small crack in my windshield and immediately looked for someone who had a mobile service given my schedule. Michael came out next day and made the repair quickly and efficiently.
Excellent service! They repaired my front windshield just over a month ago, and the repair has held up really well. Also, they worked around my schedule and outside their normal hours to complete the repair promptly. Highly recommend.
Truly noteworthy customer service. I called in need of a driver’s window replacement for my oddball Pontiac Aztek. I called all over Seattle, and I couldn’t find one anywhere. Michael didn’t have one in stock, but he went above and beyond and reached out to his network until he found another auto glass company that had one in stock for a fantastic price, and he called me and sent me right over to them. Hard to find genuinely honest, helpful guys like Michael these days!
Upfront and honest business, convenient, and friendly. I will go back if I need another windshield repair or replacement without a doubt
I had my windshield crack repaired in January. The work lasted for 2 months before the crack started spreading further. I will need to replace the windshield now.
Thanks, Michael! You were at my office in 2 hours and fixed my windshield in 15 minutes for an affordable rate. Highly recommended! Friendly, professional, personal and reliable.
Very quick service!! They were able to come to my house same-day for a quick repair. At the tjme of this service, they only accepted cash, which would’ve been nice to know advance, but he was able to follow me to a nearby atm. Would definitely recommend!
I just had - On the Spot Rock Chip Repair and their team fix my small rock chip I had. Overall Im pleased, The repair turned out great, prices were fair, The best part was I used their mobile service and they saved me the trip. They were able to take care of it while I was working! Ill be using them again for future repairs. THANKS AGAIN!
Extremely satisfied with the quality, convenience, and professionalism of Michael/On the Spot. A rock hit my windshield Saturday evening and cracked it. I called Michael in the morning on Sunday and he was at my house less than two hours later. He fixed my windshield in 15 minutes and provides a lifetime warranty for the repair. Overall, 10/10 experience
The best rock chip repair company to hire! Friendly, will come to your location and super quick! I highly recommend them to anyone whos looking to fix a crack in your windshield.
Fast response when I asked for a quote, and worked with my schedule to get me taken care of quickly. I would/will use them again.