Ms Theresa was great. She was so helpful and went above and beyond to help me. It was my first time ever purchasing/needing a storage so I didn’t know exactly what I needed. Great place to store your things!!
Highly recommend extra storage. The staff was very helpful and understanding of our situation. They also provided great promotions to keep the cost low. The storage units are clean and provide great drainage in the case of severe weather. Facility has great security measures as well to include gated area with video surveillance.
Theresa helped me move out in a timely manner making sure I wasn’t charged for a service I wasn’t using anymore. She communicated well with me, and was very patient.
The staff at this location is awesome! I called to get info on renting a space for a RV and received all the info I needed. Follow up is amazing. I received 2 phone calls, one from this location on King George Blvd. and one from their sister location. The calls were to let me know that they have my info in their system for when we do rent the space. Today, I called to rent this space. I was able to do this over the phone. Again, great customer service.
Theresa was extremely friendly and helpful! Went out of her way to show us the unit even though we walked in right before closing! Would definitely recommend anyone to store here, we never use anywhere else.
Theresa was extremely helpful in my moving process! She is VERY professional and VERY kind! She is very knowledgeable and answered every question that I had. I would recommend anyone to use Extra Space Storage because their prices are great and have great promotions!
I rented a large unit over the phone. Theresa was extremely friendly and helpful. Also this units prices are better than most in the area for the amount of space you get.
Went yesterday to secure a storage unit for my mother as she is downsizing. Teresa was very friendly and took the time to listen to exactly what we had going into the unit to better help us figure out the size we would need. She was very helpful and very understanding.
Excellent service, clean facility, great price.
Best experience ever!!! These people are professionally trained, articulate and have high standards that they follow. I will only use ExtraSpace from here on out. Kudos to the Savannah & Jacksonville locations...Cant thank you enough!
I truly love this place. the grounds are clean, the units are spacious and the supervisor Theresa is absolutely amazing and helped answer all my questions as thoroughly as possible!
Very friendly and helpful staff. My son was stationed in Savanah, GA and Im living in Houston, TX and they were able to take care of all our needs over the phone. AWESOME customer service!!!
Service was amazing and Teresa made sure that all of our needs were met! Quick and easy!
Wonderful place! Make moving process a piece of cake! Theresa was very helpful, polite, & knowledgeable!! Great prices along with quality service! Feel safe leaving our belongings here! Thanks for everything! Will definitely use again and refer others!
Clean, professional and responsive. The facility was secure and safe...no issues and no complaints. I would rent here again.
Very friendly and helpful. Answered all our questions. Smooth transaction. Thank you Teresa.
Matt was great. Great customer service skills. Where is he now? Wait… they let him go because of Covid!
Very Knowledgeable and informative. I was able to get the right size unit at the right price.
I am very pleased with the service I received from Ms. Teresa! My first time renting a storage unit and she made the process veryyyy easy! She answered all my questions and I was in and out . They forever have my business ! 5 stars
I had many questions about size, cost, and comparison. Theresa took the time to offer me both her available options, but gave me advice for other options.She was courteous, knowledgeable, and took the time to help me find alternatives.
Super easy Teresa called and made sure I had everything I need and all the correct door codes. Wonderful experience. Hands down the easiest thing I have done all day!
Teresa was great. Helped me with everything i needed and found me a unit when no one else could. Knowledgeable and very professional and friendly. Will rent from her again. Thanks Teresa
Teresa was amazing!! Her explanation and introduction answered every question I came prepared for. She was accommodating and helped me decide which unit would be the best for me! Awesome!!
Great storage center, really ensured the safety of my items and had a wonderful first month special that helped me out a lot!
Great service, very helpful and knowledgeable, addressed all our concerns and questions!
Theresa was great! The process is quick and easy and she is the sweetest!!!
TheresaThank you very much for helping me to facilitate the exchange of my ex wife’s belongings. This has helped me to close another chapter in my life.Everything went smooth and easy.William
We’re very helpful and ease of the process is a great experience! Was able to get the unit I needed at a great price and superb explanation of the entire process!
At my age I sometimes have trouble dealing new fangled things, but Mike and Eddie helped me understand the process and the importance of insurance. It sure made the process easier! My husband and I are cleaning out moms house and I dont know what we would do without someplace to store things until we get it sorted out! The picture is just one corner of what we have to go through. I will definitely recommend Extra Space to my friends in the future! Thank you for making a difficult time less complicated.
Theresa was very professional and personable. She Answered all of our questions, showed us our storage unit and was very pleasant the entire time we were there. Theresa is an asset to the Extra Space Storage Family.
Theresa was very professional and efficient in making me comfortable.
Me and my GF have just moved to the area I could not be more impressed with the customer service in the Extra Space need Food Lion in Georgetown. The girl we talked to Theresa answered all our questions and was super knowledgeable.We have rented others in different states and Extra space is great but this experience a really pleasant one in the mist of settling in the Sav area moving chaos. Thank you for your customer service. Know you made frustrating day better!! I am normally not a online reviewer but wanted to just say something as it seems CS is getting worse all around. It was refreshing.
Theresa was so helpful getting me setup with my storage unit. I was really happy with the cleanliness and easy access. It’s such a relief having my things stored and safe while I’m away!!
My experience was awesome. Theresa was the awesome person to work with me and my family on picking a storage.
I’ve been with this storage unit over a year and they have given me nothing but 110% especially Theresa! She has been sooo kind and understanding this whole time and her personality and work ethic always give what it needs to be gave !! Best storage ever I would highly recommend
Reserved a unit online and was called within just a few minutes. I had a lot of silly questions because I’ve never rented a storage unit and I’m on a pretty tight budget so I’m sure I wasn’t the greatest to deal with but Theresa was very understanding and willing to answer any and all questions with a very positive attitude! 😊
Theresa was such a great help and very informative. Me and my fiancé are starting our first business together and she offered a lot of great details and suggestions. Loved her ♥️
Theresa was absolutely amazing!She was very professional and understanding throughout the process. I definitely recommend this company! Good job!
Had my lock cut and their response was do you have insurance and here is a free lock. Excuse me I pay hundreds of dollars a month for what? Do better Extra Space Storage for what you charge
Weve been searching for a location to store our new RV. I sent over an inquiry via e-mail and Theresa sent me a text just a short time later. I asked her a few questions not expecting a response as it was a holiday - and she called me immediately. She explained the process and within minutes I had reserved a spot! Cant say enough about her professionalism and customer service!
Had a great experience here with Theresa showing me around and giving me advice on the area. Takes a big weight off my shoulders with this move. I highly recommend going here.
Theresa was super helpful and knowledgeable. Very clean facility. Thanks!
Extremely helpful, answered all my questions... very courteous and clean
Ive been a customer here for almost 3 years and its been nothing but a great experience all the way. Not only did Theresa make moving in to a new storage space super easy, she recently made my upgrading to a bigger space simple and painless.Highly recommended.
The staff is so professional! Theresa was knowledgeable, professional and greeted me by name. I was even given a discount rate for only needing the storage unit for two weeks instead of a month. The storage is clean and ready to be moved in. I highly recommend this location. Thank you for making my move so smooth!
Great service and helpful in meeting our needs. Storage place was very clean. Manager follow-up to make sure everything was fine.
Great place felt like my things were safe and above and beyond costumer service.
Ms. Theresa was such a great help I recommend visiting her
If you’re looking for a storage in Savannah, GA look no further! Teresa provides the best customer service we’ve ever had at any extra space storage. The units facility is super clean and always maintained.Thank you once again for everything!
Ms. Theresa was so helpful and kind. She made my experience moving on my own for the first time AMAZING. Very professional outstanding work ethics. #great vibes
I am very grateful to Theresa at Extra Space Storage. My brother, who rented the space, died recently. With great compassion and professionalism, Theresa guided me to options for how to manage his storage. Its hard enough to face a loss in ones family, but the details that follow can be truly difficult. Thank you, Theresa, for your help and thoughtfulness.
I think that they charge too much for the small unit that I have, I have the smallest unit and its like $80 and its not even an indoor unit my unit in Texas is about the same size which I only pay $40 for and its an indoor climate control unit. I dont do bugs Im in the process of moving thats why I have two storages however I was back in Texas for about 2-3 months came back to Savannah and my store just filled with spiders have fun 😡
Theresa was really helpful and answered all of my questions. I had a very good experience and highly recommend her location.
Amazing customer service! Thank you Theresa!
Great promotion!!! First month free, Awesome attendant and service!
Awesome service! They had. Took photo of my storage unit and Text and called me to me know that my lock was open on my storage unit.
The site was very clean, orderly, and secure. A great experience, with the processing of the paperwork, setting up insurance and auto-payment plan. I could not ask for more, as the prices and lock you can purchase, together with storage supplies, fits my needs. Great times to enter and to exit, right in a great location for gas and city bus. Highly recommend.
Theresa Barton is a wonderful lady with class her customer service goes above and beyond and its well appreciated. Thanks again!
Matt is the friendliest guy that will help you easily understand how to get a great price for what your storage needs will be. Great place, nice and clean.
Theresa is helpful and knowledgeable. great experience!
Had an issue with a broken locking latch. A wonderful lady named Tricia called me and informed me of it. I was out of town at the time, and gave them permission to fix it while I was away. They came in and immediately fixed the latch, and called to inform me that it was fixed. She sent me pictures to ensure me that none of my stuff was harmed or missing. I have had that storage for almost 6 years, and have dealt with nothing but professionals who respect their clients; and ensure the best service.
Theresa, will definitely own a string of her own Extra Space Storage locations. Her customer service is unmatched. PERIOD. God definitely has angels on earth
Teressa was great and professional with helping and me and got me my storage space with no stress or headache
Theresa was such an amazing person & helped me with all my needs!
The staff very professional and expedient with their service. Storage site is very clean and well kept. I would recommend this storage site to anyone.
Absolutely fantastic staff. Teresa has been extremely helpful and I recommend anyone who is looking for storage to come to Extra Space Storage.
I was in and out in less than 20 min. Theresa is knowledgeable and has a great disposition. She explained everything thoroughly and made my experience much easier. Thanks Theresa!!!!!!
Theresa Barton goes out of their way to make everything work. 10/10
Theresa was absolutely amazing and made me well informed and about the the property and what yall offer. Excellent service and made my choice of choosing y’all that much easier
Very easy and informative online rental process. You also get a monthly discount on a unit if you do everything online which is of course awesome. Representative called me the following morning just to double check everything was correct which was quick. He was very nice. Would store from again.
This place is very clean and Teresa she was very thorough she assisted me and gave me the best options that fitted my needs definitely would recommend
Great place, friendly service, wonderful prices, extremely helpful!
Theresa was extremely helpful! Very pleased with the business I did with her and she was very professional as well. Awesome customer service will win my business every time! Thanks!
Great customer service, I dont want to leave!
Made my transition to Savannah so much easier until I get an apartment. Even got some tips on the local art scene from the guy at the counter. Cant remember his name but I will definitely use this place again.
Theresa Barton was very helpful with getting the storage unit. She showed us the unit and was very detailed oriented. I appreciate her help.
Very good experience, Got me taken care of at their best capability! Shout out to Theresa she was awesome 💯🦾
Theresa thank you! Considering the world pandemic right now you are so customer friendly! I could not ask for better service. You were very professional and supportive. I was concerned about my space with my business essentials in it. I wish there were more people out there like you.
Great experience and very easy to work with. Highly recommend!
This is my first Storage Unit in 10yrs and I’m not going to lie the TV show Storage Wars had me more nervous to get one lol.. But Theresa made my mind at ease, first to store my property there and to trust that doing business with them was the way to go and then given me the breakdown on how my belonging will never end up on that show lol.... In all seriousness Theresa was a Breath of fresh air and took away my stress.
Very professional experience, the online booking of the unit was effortless, and Theresa was especially helpful with my checkout process! Very polite and timely, would definitely recommend 10/10!
Eddy is the best, very friendly and hilarious lol. So sweet and kind. Highly recommend. Very professional and informative. 1st month free, affordable.!
Theresa made the setup a breeze. The premises are clean and secure.
I use them for about 2 plus year all ways friendly and very helpful thank all you for being a great group!
The staff was extremely helpful and informative with helping me get a unit. The place is very clean and organized. Highly recommend!
Excellent service and convenient. Set this up online and the staff made things easy!
Friendly staff...got me set up quickly. Hight recommended
Theresa and Matt were very helpful for the proper size I needed.
Im a return customer they are very professional and helpful....matt and theresa were awesome!! Never had any issues here and I highly recommend them.
Everything is so easy thanks
I had a wonderful experience while storing my things at this location. Staff is extremely kind and helpful. Any time I had a question they were able to answer quickly and efficiently.
The staff was very friendly and knowledgeable about what my needs were. I would recommend them for all of your storage needs.
Had an awesome experience everyone had great personality..
It was a pleasure speaking with Eddy today at Extra Storage his professionalism and knowledge of the subject was refreshing.He answered all my questions and concerns I look forward to working with this company current and in the future.Tracy
Held my stuff! Great customer service.
Easy to rentEasy to close out the account
Teresa and Matt are the Best. Streamlined my process and made everything easy!
Theresa was very helpful and competent in helping me find exactly what I needed for the best price.