Lucy was fantastic. She not only handled the work I requested but also checked for recalls and made sure they were done too. Check in, rental car and pick-up were easy and efficient.

I just had another great experience at BMW of Sarasota. I needed new tires, they got me in quickly and worked with me to find the exact tires I was looking for, and installed them at a fair price. Chong Lee was great to work with, I highly recommend him.

Again an extremely positive service experience at BMW of Sarasota. The Service Representative Greg was professional, efficient, effective, a good communicator and has excellent interpersonal skills. It is so important to have such a well managed automobile dealer in Sarasota that makes the service experience positive and productive. I’m a very satisfied BMW owner. You pay a reasonable premium for a BMW but you get what you pay for. If you are not a BMW Sarasota customer, take a look the next time you in the market, it’s a well managed business and will earn your business.

Beautiful showroom and waiting area. Very accommodating to their customers with refreshments. Service entry very clean and well organized. The ladies room was clean and sufficiently stocked with paper goods and hand soap. The “store” is mediocre at best. They have some nice BMW items, but given the rest of the layout of the facility, one might expect more of a Boutique. This is the first place I’ve seen sufficiently staffed in a very long time. The service rep is very polite and friendly.My biggest concern with this location is that each time I take my vehicle there for a half price oil change, they find $5000-6000 worth of repairs I “need”. Sadly, even though most of them I don’t get done, the next time I need that much done in service again, however it’s never the same needs as the time before. It seems to me that if you say I need X, Y, Z, the next time I should still need that done, not A, B, C.

Had the best experience purchasing my new car with Tim Chestnut, he is literally the best Salesperson I have ever seen. Always ask for him, you wont go wrong! He was so patient and understanding, not the usual pushy kind. Just Amazing. He helped my husband and I with all the small details. Being busy he did everything to the last bit and we just had to walk in and pick up the car hassle-free.

First class experience all the way around! Eddie is great! Definitely made my wife and I’s first time BMW buying experience special! Emilio is just awesome! He took amazing care of us too! Judd in Finance was very personable and able to help us get the package that made the most sense for us. The entire BMW team was so welcoming and helpful from start to finish. I highly recommend BMW Sarasota for anyone looking to get a car, or BMW in general! You want to come to these people!

Excellent sales, service, finance, and parts department. At no time during purchasing did I feel pressured to make a deal or accept items I did not want. It was a relaxed situation, which is a rarity in my history of purchasing vehicles. There was always some form of miscommunication that lead to tension with other dealers and I did not experience that here.

Purchased a new BMW X6. In month two I was receiving errors stating “adaptive headlight malfunction” and the assisted driving stopped working numerous time. I took my vehicle to the shop to have this remedied. I was in the waiting room for about 35 minutes and my vehicle never left the service drive, my advisor finally came to me to let me know it would be about three hours since the vehicle had to be hooked up to a machine? I was told rentals were not available so I cancelled the appointment and left. I later rescheduled the appointment and when doing so requested a rental vehicle. Upon arrival I asked valet to let the advisor know not to was the vehicle upon completion and that I was needing a rental, I was then sent to the waiting room. I received a generic text from my advisor 20 minutes later stating if I needed anything during my time here to reach out… I responded asking if they had a rental ready only to receive a response that said “oh I had you down for waiting”. About an hour later I finally got a rental and again let my advisor know to not wash the vehicle.. I was in formed that since I was taking a rental my car would not be prioritized and may not be done today. I asked if it would be done tomorrow and they said yes, right after that text I sent ANOTHER reminder to NOT WASH THE VEHICLE. My advisor confirmed they would not. I sent a total of 3 texts regarding the vehicle wash, each time receiving confirmation. Upon arrival to pickup the next day I went to the vehicle and… you guessed it.. THEY WASHED IT. Unbelievable. Absolutely ridiculous. After confirming FIVE times with not only valet but my ADVISOR that the car would not be washed… they washed it. This reminds me of why I didn’t purchase my vehicle here and instead drove to Tampa to custom order my vehicle.. It is now almost a week later and the adaptive headlight malfunction is BACK. So all of that for nothing..

Efficient, friendly, informative, transparent and fair. Maria does a great job of keeping me informed from the moment I drop my car off until it’s time to pick it up.

BMW recommended new brake fluid. The service was completed in the stated 1 hour timeframe. The price was $215.89 with tax.

All items were fixed under warranty. Everything works like new again. Even things I thought were working ok like windshield washers work better after getting the turbo coolant leak fixed. Took a while to get to the bottom of this, but it’s great to have the car working like new again.

BMW of Sarasota always offer the best service for my car. I love the service video they share every time and the quote they provide in advanced of any repairs. They also offer discounts. Their service is truly exceptional.

Susan Gaitlin made my purchase a wonderful experience. If you ever need a BMW in this area, go to her.

It was an awesome experience. I needed my airbags replaced for my 2004 325Ci. Chong took care of me 30 minutes faster than what was quoted on the phone and during the courtesy inspection he filled up the needed fluids free of charge. Would definitely recommend!

Paul did an outstanding job of helping me understand what needed to be done. The work on my car was finished quickly and professionally. The inspection video was very good and detailed. Thank you!

I had to have recall work done. They called me to schedule which was very convenient. My service tech was Zach. He was very knowledgeable and provided great customer service. Their waiting area needs work!

I knew what I was looking for when I went to BMW of Sarasota and Daniel was great! He knew what was left of inventory, I picked out a car and he brought it up to me for a test drive (it was pouring rain that day). I took it for a short drive (I have owned many BMW’s over the years), and it performed as I expected. I had a trade and they were right on the money for what I expected for the car. Deal was struck and a short time later I walked out the door with my new car! All very streamlined. I highly recommend BMW of Sarasota and Daniel if he is available!

I have a 2019 X5 and drive about 60,000 miles a year so I’m always at this dealership. The service here has been exceptional and the prices are less then other German automotive repair shops in town. Zach and Greg always provide top-notch service. If there’s any discrepancy they always make it right. It’s difficult to find good honest service and BMW is heavily scrutinized but these guys are 5 star.

I had the best experience buying a car at the BMW of Sarasota. (Bought cars 3 different times from other dealerships). Naycolle Wright & Jennifer made the process extremely painless and easy! I never felt pressured by them to buy anything. I was able to test drive as long as I wanted and customize the dealer packages they offer during finance. If youre looking to buy a car go to BMW of Sarasota!

Love BMW of Sarasota. Service is great and I trust them with my car. Would not want to go anywhere else. Paul is wonderful and goes above and beyond for his customers. BMW values their customers time and always exceeds my expectations.

BMW had a recall for my car. I was able to call the service department and easily get an appointment for a convenient time. The service was performed in a timely manner and my car was nice and clean after. My service advisor kept me informed and even walked me to my car to make sure all was ok once the service was completed.

Great experience with Service today! Derrick was amazing.

I had only had my BMW for a few days at the time of my problem, I drove all the way down from Northern Kentucky to Clearwater Florida and my AC unit went out, Lucy was my service representative she was very professional and polite I would definitely recommend asking for her on the phone to be your representative. My wife has been in a Ford since 2012 and after her experience at the Sarasota store she’s considering getting a BMW because the customer service was so professional, timely, and kind.

You have terrific people Chong Lee, Loraine and Ash. We really appreciated Ash taking time to go through our new car with us. Only issue was length of time to get tire replaced we got in another 1115 and it took until 1430 or after. It would be good to know in advance that you will call to get permission to fix. I didn’t know anyone was waiting to hear back from me. I didn’t have my phone where I could hear it.

Brenton did a fantastic job of keeping me informed and getting my car back up and running in a timely manner. I will never bring my car anywhere else.

My sales rep Richard Liammari was very knowledgeable and courteous. He made me and my wife feel very comfortable about our purchase. I was initially there just to browse, but Richard showed me my dream car and I was hooked .I would definitely recommend Rich and Sarasota BMW to anyone looking for a new vehicle. It was a fantastic experience from entry to signature.

Lucy does a great job of managing the customer experience and insuring all is done as expected, on time and as discussed. BMW Sarasota provides a clean and nice waiting room with snacks and drinks. Won’t take my BMW any place else!

Nicest Professionals!I just moved to the area less than two weeks ago. My 328I X Dr needed some things looked at so I called and made a Service Appointment. A few minutes later I called back and asked to speak with a sales professional about perhaps trading my car in; I was immediately transferred to Daniel who graciously offered to assist me. An hour and a half later I was at the dealership and after sitting down with Daniel for a few minutes he had narrowed down a few options.Bingo he got it on the first try! After a calm, pleasant negotiation we worked out a Deal I was very pleased with! Daniel and Leonardo really went the extra mile to earn my business. I will absolutely be returning to this dealership for all of my service needs and one day another one!As a sidenote this dealership is spacious and Modern; also Do Not Pass up Trying the complementary chocolate chip cookies they are the best cookies I’ve ever had!

We had a great experience getting our car here, Liza and Jerry made every process fast and smooth. Thank you again so much for all your help, I’m loving my new ride!

Once again fantastic customer service at this dealership. I am so happy that we purchased our BMW there. 5 star customer service from start to finish. Thanks Zach you are the best!

My experience at BMW of Sarasota was excellent. Chong Lee took outstanding care of me as my service advisor. I highly recommend asking for him. Took the time to fit me in to a very busy schedule and even spoke with me on his day off. Everyone at the dealership was courteous and made sure I had been helped. A+

I have Car Shield as an extended warranty and Maria, my service advisor, communicated directly with them and made the experience seamless. It took a few days because Car Shield wanted to provide the part but Maria kept me updated daily. Thanks Maria.

My experience with my advisor Paul Schaefer was excellent! He was very thorough and helpful. It’s always a pleasure to business with a company that employs a worker such as Paul and interact with someone that has great communication skills along with on point professionalism. He was honest and had my best interest. Kudos

Call Dan amazing job keeping me informed about my service and making sure that I was provided all the materials to make a decision on repairs. Paul truly cared about my experience as a customer and my overall experience at this dealership having my car serviced was excellent. I would definitely recommend and I would definitely go back.

Jack Hojnacki was extremely responsive and effective. He was a great listener and got me exactly the car I wanted. I couldnt ask for a better experience.

I was thoroughly impressed with Brent and the impeccable service he provided! He and his team demonstrated professionalism, promptness and overall high class service! My standards are high and they were met when I chose to use BMW of Sarasota!

Called on a Saturday morning for a 1200 mile break-in service on my 2022 X3M Comp. They scheduled it the same day and was in and out in less the two hours. Very accommodating and good service! Thank you!!

I took my X5 to this dealer for the first time for a flat tire. Derek was my advisor. The service went very smooth and I was very happy to find out that my two new tires are actually warranted by the dealer for a year . I bought many tires previously in Naples that had not had any warranty unless I paid extra… since moving up this way, this is my new go to location.

From many cars that I owned. I had a really great experience at this dealership at Sarasota BMW, my sales rep was awesome, team and staff was great! They were very helpful in making sure that whatever I wanted I got. I do appreciate the little and finer things that sometimes people overlook that makes for any customer would want to come back there for the same experience.I love my car and it’s fun to drive.Thank you BMW of Sarasota!

Went in the show room looking at the X5M opened the doors sat in it spent about 10 to 15 minutes discussing the features to my girl friend not one person came up to us to ask if we need any help. I guess the car business is booming and your able to select who you want to sell a car too, oh well I’ll got back to Tampa BMW…Thanks for the effort.

My VW’s battery died in their parking lot. They went out and got the right battery for my car and installed it quickly. My service advisor, Paul, kept me informed of the progress throughout the repair. He was personable and efficient.

Maria was prompt and courteous in handling my service needs. She escorted me to the service loaner counter and handled the check-out process so I didn’t have to wait in a cashier line.

I was on Autotrader and saw a used Lexus on the lot. Robby was very quick to respond and was extremely helpful. I got a fair appraisal for my trade in and the buying process was pretty quick. Financing took a while to get through but it was relatively painless. The only issue is that I asked if everything was mechanically sound and repaired (if needed) and they told me yes. When I was driving it home from the dealership I found that at highway speeds, the front brakes are very warped. The whole car shakes if you try to brake on the highway. I expected a big purchase like this to at least have the brakes checked and resurfaced. Other than that lack of inspection and repair, I would have given this dealership 5 stars.

Repairs went smoothly and loaner car was ready quickly. Chong was very knowledgeable and an excellent service rep!

Greg Jones did a outstanding job having my X5 serviced. Greg explained the service process in detail and quickly provided a car for me to dive for the time it took to service my car.Thank you

I had great service as always. We have bought 4 cars there in past 3 years. Taking our friend today to build her a X5 to order.My only issue was it was a rainy cloudy day and I was told corporate sets the thermostat. All the employees inside had a jacket or fleece on. The customers were all freezing! We didn’t have the option to get a sweater out of the car. The temp should be managed by someone who takes the customers comfort into account. I’m just talking about 73 or above here. It seems to be set much colder than that.

Carlos has been my rep many times. He goes the extra mile for friendliness and eager to please. He gives great advice for the future of my car. Great rep and great and thorough shop.

Sales experience was ok/ good. Got a fair price on the purchase. And on the trade-in.Service department is suspect. They have a poor reputation when you do reviews of Sarasota BMW. We bought BMW 4 series. This particular model has a history of the air conditioner freezing on extended drives. On the first trip we take the AC freezes up. You have to stop the car or shut the AC off for an extended period for it to defrost, before it’ll run again.Apparently is there there is a permanent fix available and the service department knows about it. They chose not to do the permanent fix, they just reset the computer. So that now, on the second trip it freezes up again.Some places do what’s right. And some places do what is easy. It appears their service department does the latter.

A very comfortable waiting area. Lots of complimentary refreshments. Comfortable seats. My service advisor Luz was a pleasure to work with. The only negative was the person who worked on the car should return the seat to the stored memory setting. Overall, a good experience at BMW of Sarasota.

Got a small issue with my bumper yesterday, then I made appointment for this morning. My service advisor Carlos Munoz got it fixed quickly and free. Thank you, Carlos!

As usual, my experience with BMW of Sarasota was excellent.Friendly and informative people at every point.I really enjoy visiting my dealership.All work was performed in a very reasonable amount of time.My service advisor, Maria is wonderful. She made sure I understood all of her recommendations and I felt like I was receiving the best price possible.A major part of the ownership experience is the way you perceive the service department.This dealership clearly places an emphasis on the treatment of customers by their team in the service area.

Very nice staff and environment. The waiting area is well kept and comfortable. I am usually out in a timely manner and this all of my issues were resolved I left with no malfunction lights on.

Susan Gatlin was my Sales advisor and she made me feel so welcome and comfortable. She didn’t just put me in any random car. I gave her the requirements of the luxury car i wanted and the car she found for me was a perfect match. She was amazing! Lucy is the finance department was amazing as well. She also made me feel comfortable and welcomed but most importantly she didn’t make me feel pressured in anyway.The only issue was the vehicle’s interior was not cleaned properly. It was a lot of residue between the seats and the middle console. The start button had stickers adhesive residue on it. The vents above the CD player was not clean. This should have been properly done especially with this being a BMW car lot.

Maria, my service manager, is awesome. Always professional, caring, honest, pleasant, & should be the manager of the entire dept.!!!!Best employee they have!!! BMW Sarasota-get with it!!!

Courteous service. Car looked like new when they were done!

Super friendly, got me in and out so quickly for a tire change, nice place to hang out while I waited, and they explained everything thoroughly.

The customer service rep Brenton was great, same with the service attendees upon arrival helping walk through using the large pad to sign in. Unfortunately, I hadn’t anticipated the 3 hrs it would take for an oil change and then driving belt change. Additionally, one of my car magnets was lost. One of the service attendees tried to find it but couldn’t locate it. Next time, I will be using a loaner and removing all my stuff inside and out before going here. They do have a great selection of snacks and drinks available which helped.

I am so happy I purchased from them, they are always so efficient and accommodating. I live in St Pete and was treated so poorly by the local BMW that I decided to travel to buy my car, the service dept is amazing. Highly recommend this dealer and their service dept.

This facility was a clean friendly atmosphere. Service was on time and reasonable. I would recommend Sarasota BMW and intend to return for service in the future.

Due to faulty service at my NJ Mini dealership 2 days prior, I found myself at the mercy of BMW of Sarasota after a cross country trip to surprise family. There weren’t any Mini dealers nearby so I called and lucked out when Chong Lee answered my call. He said to bring it in right away and they would do their best. What a wonderful experience, Chong was very knowledgeable when I described what was going on with the oil leaking out of my car (in fact spot on I found out after the repair was completed). The mechanics were efficient and the repairs completely quickly. I was even sent a video on my phone showing the problem which was very helpful as I’m not mechanically inclined ;). Thank you so much for fixing my car so quickly and reasonably thereby saving my trip with my family!

Assistance was outstanding! Carlos was very attentive. Very pleased with my appointment

We had a very simple stress free buying experience with Daniel.. he answered our questions and was very knowledgeable.I would highly recommend! I love my BMWThank you!

Zach was my service advisor and kept me up to date every step of the way! Completely satisfied with my service and would definitely do business with them and recommend them highly! They sent videos and kept me informed about what they were doing on everything. I felt educated and I appreciated the quick follow up.

Transparent transaction. Friendly and professional service. Car delivered as surprised.

Very accommodating to our schedule. Prompt courteous service. Great experience!

BMW of Sarasota is a fantastic dealership. Their service department has excellent representatives, making sure the clients are informed and comfortable. In particular, Zach and Greg have taken care of me multiple times, and have made sure that my experiences were as seamless as possible. Thank you!

It’s always a personable experience dealing with BMW of Sarasota! My Sales Consultant, NayColle, has been awesome since I’ve first bought my BMW 528i 5 years ago. My most recent visit was regularly scheduled preventative maintenance for my 2018 X5. I know my son wants to get into a BMW for his first car and she’s helping us with that too. The ambience is still so magnetic with all team members greeting you so professionally. I had the opportunity of testing a X5M that I’m interested in!! That ride was awesome and hopefully I can get one within my price range! 🙅🏽‍♂️🙏🏽🤩

Great experience. Everyone was professional, courteous, friendly, and pleasant to deal with. My special thanks to Nehemiah, Jonathan and Mario. All of whom went above and beyond to accommodate my wife and I. Facility is immaculate. Finally, above all, I love the car. First BMW...not my last. Thanks.

Friendly atmosphere. Clean facility with comfortable lounge waiting area with great snacks! Was happy with my recall repair work.

I have answered several surveys. I can not say much more. Terrific sales and service organization. I purchased 3 autos in 5 years from them. Would not consider another dealership. I am a loyal customer and that is because they put service and relationships over the bottom line

The staff at BMW Sarasota is always friendly and courteous. My service advisor Maria is always pleasant and attentive. They have always met my X5 service needs.

Did not have appointment but Chong fit me in. Needed new tire, maybe 2. They had tire in stock and 2 hours later went on my way. Great service department and Chong was extremely helpful and comforting.

BMW continues to provide quality service and professional followup. The staff is always friendly andaddresses all issues in a prompt manner.

Been going to BMW for service since 2016. Great customer service and great workmanship. Maria Lizardi has been my advisor since and is always amazing and knowledgeable. Highly recommended.

Wonderful service and people at BMW SarasotaI live in Pinellas County but had no satisfaction with a local BMW dealership and would recommend Sarasota BMW to everyone

Great service. Nice people. Made getting another car to replace my damaged car a pleasurable experience under circumstances.

I took my car to BMW Sarasota because I bought my car from a local dealership and had concerns about brakes, engine, and regular car maintenance. I had a wonderful experience. Kyle the service director and Brenton Payne the assistant service manager were very professional, super nice, and extremely helpful. I highly recommend going there if you are in need of BMW service.

I would highly recommend servicing any BMW vehicle with BMW of Sarasota. Carlos Muniz- my service advisor kept me updated on the status of my vehicle. The technician sent me a detailed video on the service that was provided.Sincerely,Glenn A. Stewart

Parts were very high. Expect parts to be marked up, but one part was $400 more then any BMW OEM parts would have charged. One part of the service call was over $1000 and i w as not told up front. The labor rate is average but too many hours were allocated for each of the services. All in all not pleased and will not be bringing my 5 series or my wifes 3 series. I am about same distance from another dealer so will look there

I took my X1 to get an oil change, check tires, and to have all liquids topped off. The service rep promptly took my car and said he would return. His name was Zach. Another rep completed the transaction. Later, when reviewing my receipt, a line item indicated I declined to sign for approval. (?) I never declined anything. The service on my car was 5 star, however the wait was longer then I expected.

Best service ever. Have owned BMWs since 1990 in four different states. Efficient, friendly and extremely nice waiting area

The pros: Service advisor Greg is great - very attentive, communicative, nice guy. Like the video of the car and what they find. Clean dealership, free rental car available.The cons: My 2016 M235 just went out of warranty. And the right headlight went out at only 55,000 miles. $3,600 to replace! Seriously? I told them to forget it and I’ll be complaining to corporate BMW. And taking it to a different place with a more reasonable cost.

I had a pretty great experience taking a look and testing out a car. Sales rep Bobby made everything go smoothly, and I got to go home in my first BMW. Definitely recommend!

Super courteous and professional service rep (Zachary). Took his time and answered all my questions. Thanks!!!

BMW Sarasota, thank you for making my first visit relaxing and memorable. I just moved into the area, not used to the protocol here at this BMW dealership. Carlos my service Rep....just made my day, making the process easy peasy. ... you can see he loves his work. Thank you and all who make BMW Sarasota flawless.. keep up the great work.

Mike and Eddie have taken great care of me and my family. We had such a great experience with the purchase of my wife’s SUV, I decide to go back and pick up the BMW X4. Now we are even considering buying a third for my mom and dad. Great Customer Service will win me and my family every time!!!!

I called three (3) times and left messages to check on my vehicles warranty through BMW. My car was prompting me for an oil change. I was assigned to Derek who did not get back to me. So, I reached back and insisted that I talk to him. After reviewing my warranty with Derek and confirming the oil change and vehicle check was covered … I confirmed I would bring in my vehicle at 7:00am that following Monday. I was told we had the first appointment of the day and it would take around 30 to 45 minutes. Three (3) hours later we left with my vehicle.

Just took our X5 in for its two year service. The staff at Sarasota BMW are very professional and top notch. I’m very picky about the cleanliness of my car, they are so careful to not not get it dirty once it goes in the shop.I know that for the first few years most of the maintenance is covered but I was still pleasantly surprised when the invoice was under $30. I had a 540i in the past and once out of warranty the maintenance costs were ridiculous.So far, love our X5 and love the way Sarasota BMW treats us.

Greeted as soon as I arrived, and checked in. Ching came and greeted as well, and I actually was helped by Naycholle with a test drive. She was super friendly and down to earth. The entire staff was Amazing

I love this place. They got me right in and gave me the Really morning appointment I required and told me exactly how much time it would take.The Customer lounge was very pleasant and offered many amenities And I especially light the video sent by the service guy who was working on my car commenting on the brake and tire condition .The service was completed with in the time frame and my car was given back to me after a quick bath Zachary was my service advisor and I will be back here again it was truly a very pleasant experience.

Great experience with my service agent (Greg) after “curbing” my x6m, great communication with both me and my insurance company, real glad they are my preferred dealership!Thank you!

The Service Manager told me that I needed to replace the engine coolant and the differential fluid to maintain the warranty coverage. When I got home and read the BMW Owners Manual I was shocked. The Owners Manual says that BMW has engineered the vehicle and the fluids used in the vehicle in a way that makes the fluids good for the life of the car. No need to change coolant or other fluids unless repairs were made to that system. I immediately contacted the service manager via email with my concerns. Three weeks later and no response from BMW.

Been in for service twice with no issues. Paul and the rest of the service department have been great to work with.

I would love to let u all know that Naycolle Wright is the best! And i will not buy my car from anywhere else but BMW...Naycolle sold me and my husband our 4th BMW..she most definitely gets a 5⭐rating!!!

Chong Did an excellent job keeping the car on time and keeping me informed I thank him for that

Lisa was a joy to work with. Smooth from start to finish purchasing our new car from her. She listened to what we wanted, was professional and did not try to oversell us and kept us within our budget. She has excellent communication skills. Lisa knew the car we purchased inside and out. She has my business moving forward.

I wish we live in Sarasota because we like to do business with them. I was traveling to Sarasota when my 750 light engine was on. This is my 5th BMW I own never had any experience for light engine on since we always keep up with service. We just did our yearly check up two weeks before the trip at Jacksonville which they have missed or probably didn’t do check thoroughly.Took my car here as an emergency step. Brenton and service technician make sure I can travel back to Saint Augustine with no problem that I need to take my car to Jacksonville BMW immediately, which I did. Even though I hesitated to take it back to the dealership that didn’t do as they supposed to (Tom Bush BMW), since this is the only BMW dealership close to where I live.Thank you Brenton (Service Advisor), Miguel (Certified Service Technician) and BMW Sarasota. You guys did an amazing job!We sure will come back since our daughter moving to Sarasota.K BurtonSaint Augustine

Nice people to work with from sales to service. They went out of their way to provide us with all the information needed for us to pick a new car! Very happy

I own and service BMWs in 3 states. Sarasota BMW is exponentially superior to all other dealerships that I work with.First of all, my service advisor, Derek Thomas, is amazingly skilled and a wonderful advocate for me as well.The dealership itself is top notch. Prices are reasonable and technical expertise is of a high level. The communication from the service department is extraordinary. I usually receive a video showing me exactly where a problem lies.I consider myself lucky to be a customer.

Outstanding service. I was greeted as soon as I pulled in for the service. Carlos said the car would be attended to immediately and that I would be contacted as soon as theservice was completed. The wait was not long and I viewed the video regarding the service that was done on the car. Once the car was ready, Carlos took me to the car and asked if there was anything else that I needed. He is detailed oriented and very polite. Carlos is an asset to the dealership.