Long time BMW owner, have always had fabulous service. We spoke to Cameron prior to arrival, he was kind, helpful, and efficient. Pulled into service department, and rudely greeted by Mark, he was irritated we came in, rushed, responded with agitation with every question. Absolutely no customer service skills. We asked for an eta for repair, he replied rudely with, I have no clue.For reference, the other younger gentlemen working alongside him, was very kind, wish I knew his name. Greeted with a smile, even under his mask, and made sure we were taken care of.

Thanks for my birthday gift from the service departmentGreat service. Friendly and professional staffComfortable and relaxing waiting room while IWait for my car . Lot of snacks to choose from

Very accommodating...Zach very knowledgeable and friendly. Great job by all

Overcharge one parts over all dealerships in area, lie about what it cost when I brought it in for a 50% of oil change(eat $70 then when I want to pick my 3rd bmw over the years the were so inconserably rood the his me with a $180 bill wjlth out even blinking. The after Progressive returned my bmw to the fender repair shop that same day 2 additional issues defaulted which we’d all working before I retrieved it. I discretely believe all there repair are on a commission basis tampering with perfect items. Also ther prices from what I’ve experienced are twice as expensive as the bmw dealer in Sarasota.!This has been my consistent experience of different beamers over a 5byearbexperience. Beware

Great service. No nonsense.

Bought a used 2019 Chevrolet Traverse from Lisa. Excellent service!