This place has an amazing selection of plumbing fixtures for kitchen and bath, along with sinks, tubs and toilets. Things are very nicely displayed and the staff is extremely helpful. I highly recommend them.
I recently needed a replacement sink faucet part that should have been covered under warranty. The mfg. denied my request, but fortunately Lisa Woodruff stepped in and acted as my advocate by calling them back to present my case. Her professional persuasiveness paid off, as I did receive a replacement at NC. It is doubtful any other company would have taken the time and effort to ensure their customers happiness. My thanks to The Plumbing Place and their valuable customer relations asset, Lisa Woodruff.
Excellent service. Barbara is a real gem! Top quality merchandise. AND they stand behind their products.
LISA was beyond amazing to work with, especially during COVID. Her attention to detail is mind boggling. On a whim, I replaced 26 door knobs...sounds simple but required numerous visits to the showroom. I also gutted a 32 year old “ugly” bathroom based entirely on Lisa’s choices and it’s gorgeous. My most recent project was a kitchen cabinet redo and her suggestion of pulls just popped the white doors.Finally, above and beyond, she had a manufacturer send photos of 30 knobs so we could hand pick the “perfect” 6 to match what I had.
We have been customers of The Plumbing Place for many years and have always been very pleased on the selection, quality and great customer service provided us. Our most recent visit we were looking for a stylish, high quality kitchen sink faucet. John, the companys President happened to offer his assistance and we nailed down just what we wanted. As we were walking around the store, we came across some super kitchen sinks, but what caught our eye was the TopZero single bowl sink selection. After getting the details, we told John we would like to pursue a possible purchase. He provided us the information, told us that their installer was excellent and TopZero guarantees their installation and if there was a mishap, they would replace whatever may be damaged. Even though we started out with the faucet, we are absolutely thrilled with the purchase of the TZ and installation (short wait time), actually we picked the best time for us and they arranged it and were at our home on time and made the installation in the time they promised! The installer was meticulous in the process! Thanks for the excellent service.
Lisa is the most knowledgeable person I have encountered in the business. I cannot believe how on target her recommendations were - and when it wasn’t quite right for me, she was able to come up with a solid alternative. I normally agonize over these choices but Lisa inspired such confidence. And all in 45 minutes! I was wowed.Donna L.Customer
Staff was extremely friendly and knowledgeable. Barbara was excellent to work with. They have a large assortment as well.
The great selection is offset with above average high prices. I suggest price comparing.
The Plumbing Place was the second place we visited. We felt like we were settling on fixtures at the first place. Here, Lisa is amazing. We got the right person. She is very knowledgeable and did not rush us. She gave us the advantage and disadvantages between different fixtures for our style of remodel. The plumber commented that we purchased high quality fixtures. She was very helpful, including questions after the sale.
Great showroom, lots of choices on display, reasonable prices.
Ive used and recommended the Plumbing Place for years. When asked which salesperson I recommend I always say any one of them! They are all professional and knowledgeable in everything they do. This is a family owned company with a strong committed staff. Highly recommend.
We recently visited the showroom to purchase a new kitchen faucet. Lisa went out of her way to be helpful. She provided excellent, professional service even though this was a small issue for them, I am sure. The showroom is beautiful, well organized, and has absolutely everything you could be looking for in plumbing. They also carry an extensive selection of cabinet hardware. We will definitely shop them for future needs and would recommend to others.
We have received outstanding service from Noelle. She recommended a walk in tub that had all the features that I was looking for and we got an excellent price. We bought all our accessories there. When we had a problem with one of the faucets due to the space our plumber required for installation, Noelle found a replacement that worked. We have found Plumbing Place extremely easy to work with and we highly recommend them.Addendum. When we retired and moved down to Florida 20 plus years ago we bought and gutted a condo at Terrace East on Siesta Key. We bought all of our kitchen and bathroom equipment at the Plumbing Place. We recently moved the Bay Village and once again we returned to the Plumbing Place because of the quality of their products and service. You may find cheaper products elsewhere, but if you want quality products that last and great service to boot, you cannot go wrong here!
An outstanding business in all respects. We found sinks, toilets, and hardware that were not run-of-the-mill and still stayed within our budget. Lisa is the best! She made suggestions, knew her inventory front to back and what would work with what to give us what we wanted in decor and function. She worked tirelessly to see that our vision was realized. We are moving out of state and building a house and will continue to call her for anything else we need.
This place is the best.Weve purchased all of our plumbing fixtures for our new home.Thanks to Lisa Woodruff, we had a wonderful experience!Lisa is very professional, always available and she has a great personality.
Walked in, didnt get greeted. Walk around the store four times, not one person asked us if we needed help. I have money to spend and I would of spent it here, but they thought for some reason they are better then my wife and I and didnt give us the time of day. Not even when we left did we get a response from the ladies behind the desk. Never will we return, never will we suggest this place to anyone.
Rae Jean did an outstanding job of handling my farmhouse sink that needed repair. The follow thru & prompt response was wonderful. Customer service top notch. Highly recommend.
Noelle is amazing! We called ahead to make our appointments. She was always available, and spent as much time with us as we needed. We are looking forward to working with her on our next project!
The Plumbing Place has a beautiful showroom. The staff is friendly and I was greeted right away at the door. Lisa Woodruff was extremely helpful and fun to work with. I highly recommend working with Lisa and The Plumbing Place.
Came in with an issue on some old faucets. The staff was welcoming and helpful. Salesperson Lisa went above and beyond to troubleshoot and offer solutions. Thank you Lisa for the outstanding service!
One on one time with great display rooms
Absolutely the best Service and Products available. I was treated like a person and not pressured at all. The showroom alone speaks wonders. Take time to visit and youll be amazed. Thank you Lisa, who has helped us through out our process.
As an interior designer, plumbing specifications are an important part of documentation packages. I have been working very successfully with Sandi Jones-Poole for many years. She is extremely knowledgeable with product, professional with clients and a pleasure to work with. The Plumbing Place showroom offers my clients the latest in fixture design which excites them at the onset of a project. We are very lucky to have the Plumbing Place in Sarasota.
The best in town! I love Barb at the Plumbing Place. Hands down, the Plumbing Place and Barb are the greatest gift to your remodel or new construction. She can meet every price point and taste, something almost impossible to do. Barb listened to my needs and offered a variety of options for my kitchen, bath, doors, and trims. The best thing, Barb showed me things I didnt even know existed, which added another layer of magic to my home. Great service, quality products--No need to go anywhere else!
Barb is always extremely helpful. She makes sure our order was complete and on time, one of the best customer service reps I have ever dealt with. The showroom is exceptional, all organized by manufacturer, clean and everyone there is always checking to see if we need anything.If you are looking for bathroom or kitchen sinks, faucets, tubs or cabinet knobs, you can find anything at the Plumbing Place.
The Plumbing Place is one of the best plumbing fixture showrooms around. We have been working with Barbara Conover for a few years now and we think she is the best there is. Prompt, courteous and detailed are just a few of the qualities which Barbara posses. It is a win, win for us.A great showroom and a great rep. What more could a contractor ask for?
The plumbing place is a great place to go for all of your plumbing needs. We work with some of the most discerning clients with some of the finest taste and style. It is important for us to have industry partners that share our passion for quality and value. One of the best things about The plumbing place is their staff, particularly Lisa Woodruff. I have been working with Lisa for many years. My clients always come away from the experience with Lisa fully satisfied. Knowing that my clients were provided a concierge level experience when selecting their fixtures means a lot to us.Thanks Lisa,Ryan
Lisa is an incredible customer oriented sales person. She says she doesnt design but always has great ideas and products to match. Im working on our third project with her and still completing others since 2014.
The showroom at the Plumbing Place is a great place to start selecting products. It is well laid out and has a good variety of fixtures. Their strength as a business is their employees - who are knowledgeable and helpful - especially Noelle Rogovin who helped me select all the products for a new house. Thank you Noelle for making the job so easy!
Everything about the place is beautiful, we should call it the pluming boutique, so clean, organized big selection of items friendly staff especially Jennifer who was able to get us committed to the store. She was able to make our difficult decision easy and pleasant. Thanks Jennifer for your excellent customer service and for follow up with us.
I did a whole house remodel I didnt have a hired contractor so I went to the plumbing place. I worked with Jennifer and she helped us select our shower and sink fixtures she was easy to work with and helped us every step of the way and made the experience very easy and enjoyable. I would recommend this company to anyone that was looking for plumbing help.
The selection of faucets and sinks was amazing. The staff was courteous and extremely helpful. What was really impressive is that the prices were competitive with the big box stores!Thanks for you help!kyle
I saw your television advertisement during the channel 7 evening news. You spend all of that money and dont advertise your showroom address. I did a search and you were the 5th listing that came up. I just went to my normal supplier. You are waisting your marketing dollars. I cant patronize your business if I cant find you. Im surprised you even remembered to put your phone number in your advertisement. Good luck...shooting yourself in the foot!
Best showroom in town with an amazingly knowledgeable staff. My sales consultant is Barb Seifert and I can always be confident she will guide my customers through the myriad of products to find their exact fit. I also know that all the various required small parts for install will be there when they are needed.
Lisa Woodruff, you are a gem! Lisa was so helpful, she spent so much time with us, my mom is elderly, your patience and care was above and beyond! Especially when you took the time to do research, make calls...and find out that we didn’t need to purchase new fixtures.her research found it was still under warranty, ordered the parts, had them shipped to moms house for no charge.Thank you!
Frankly, The Plumbing Place can do no wrong. Jennifer is our builders Go-To gal, and for very good reason. She is knowledgeable and endlessly patient -- even with a Bush-Leaguer, mind-changer like me! Thanks, Jen and PP.
Great showroom, service and staff! Have been working with Barbara Seifert as our sales rep. and she never lets us down! Always very knowledgeable and willing to help us reach our goal.
Fantastic selection and wonderful help. Sales rep Lisa Woodruff was terrific and helped us find everything we need and keep on budget. Our new house looks great!
Love this showroom! We have done tons of business with them over the years and the staff is extremely knowledgeable! Jen has been a huge asset in the years! Thanks, Jen!
The Plumbing Place (TPP) offers a wide selection of both beautiful designer fixtures, and they can order more moderately priced lines. We found Noelle to be experienced and very knowledgeable. When our project required some unusual solutions, she researched and found products to solve them. Definitely recommend TPP.
I have worked with a lot of companies, both in and out of the Construction industry and I must say that the Plumbing Place is one of the most courteous and professional companies I have dealt with. Lisa Woodruff, in particular, makes every experience seamless and smooth and it is an Absolute JOY to work with her!
I would like to send kudos to Lisa Woodruff for her excellent customer service. I had some warranty issues and without Lisa s help it would not have turned out as favorable as it did. Lisa and I spent 3 months emailing and phoning each other several times a week, and she was also communicating with the manufacturer. I didn t buy these fixtures from The Plumbing Place, but even so Lisa made every effort and spent a lot of time making sure I got a satisfactory outcome . I so appreciate all your time Lisa, you are the BEST !!! Anyone looking for a pleasant experience and a knowledgeable salesperson should contact Lisa, you won t be disappointed !
If you are in the market for bath, kitchen fixtures, or hardware you should give these guys a call or stop by the beautiful showroom. The team is very friendly and helpful.
For all I my needs I go to the Plumbing Place and no one there is more helpful or informative than Barbara. All my needs and concerns are always answered and met. Thank you!
Awesome selection...warm & knowledgable staff...
The Plumbing Place is awesome! i worked with Jennifer she was very friendly and quick and would recommend her to anyone
The Plumbing Place has the best selection and the best quality of products in town. Jennifer Crosby is very knowledgeable and helpful, I would recommend this establishment for all plumbing and hardware needs.
As an allied ASID Interior Designer, I have used The Plumbing Place as my primary plumbing and hardware showroom and supplier for many years. They continuously update their displays and carry the quality items that my particular clientele demand. Their operating hours are convenient, their website is easy to use, they have wonderful customer service, and offer competitive pricing. Lisa Woodruff has been my primary sales representative and has helped me to find everything I have needed, from simple repair parts to unique and customized products for selective clients.
This place is outstanding! So much to choose from! Staff is friendly and knowledgable!
Great showroom, knowledgeable staff who is very friendly & helpful!! Barbara Seifert helped us & she is awesome!!
I have dealt with Kim for years and she has always provide top notch customer service.
Great place. Barbara was most helpful to us while we shopped.
If they dont have it, you dont want it. Wonderful selection and exremely knowledgeable and helpful staff. A great store to visit if you are building or remodeling. They have about everything. Great displays.
The Plumbing Place has fantastic selection of quality plumbing fixtures and Jen has always been a huge help to us! Thanks Jen!
One of the best showrooms in town to touch and feel the items. The staff is very knowledgeable and helpful to my clients but my go to girl is Jennifer.
Ms. Rogovin has educated and consulted me on long term, practical solutions for my company. Ms. Rogovin has sold me several MTI Bath shower pans for my rental properties and assisted living facility.. Before purchasing, we used fiberglass shower panes which only lasted years before cracking and causing significant water damage. With the shower pans she has sold my company we are no longer experiencing failer nor damage saving us thousands of dollars. Thank you, Noelle Rogovin!!!!!!
I wanted to write and sing the praises of The Plumbing Place! Not only do they have THE most incredible selection (and displays) of fabulous plumbing and lighting fixtures, but they have a particularly amazing employee, Lisa Woodruff, who I believe is a HUGE asset to those of us who may need help in choosing fixtures or designing a bathroom that is disabled friendly.Until yesterday, I had never met Lisa in person. She was the contact person that my contractor had been working with in order to help me choose safety bars and a hand held shower fixture for my master bathroom because my partner had recently become an amputee and we needed a couple of quick fixes to ensure his safety in the bathroom until we could plan a proper rennovation.A sudden and traumatic injury like this really changes ones life and ones way of living. Thanks to Lisas expertise (especially on the subject of disabilities due to her prior nursing experience), she was able to work with me over the phone and via email (long distance) to select the various devices we would need so that my partner could get safely in and out of our shower.Now that we are back in Sarasota again, my contractor is in the process of completely renovating the master bath suite. So yesterday morning, I made an appointment to see Lisa in person. She was absolutely amazing!! She was able to envision every possible need and every potential obstacle and provide me with the very best and most practical plumbing and layout so that our new master bathroom suite will be a place of beauty while also offering my partner all the safety equipment he needs to feel secure.As a successful business owner myself, I know that having a sales person like Lisa is a rare find. Her knowledge and expertise in the area of physical disabilities is, in my opinion a huge bonus to anyone who may have mobility issues (and I noticed quite a few people with those issues while I was visiting the store both on Saturday and again yesterday (Monday).When you have great products, the only thing that can elevate your business to five start status are the employees. Lisa is the kind of person that makes a customer want return to the store and to refer others and so, consider yourself referred!!Sincerely,Pippa Cossette
Wonderful people and great service!!
Stood around for an hour waiting for someone to help us. Obviously understaffed.