user
BumperDoc Santee
8711 N Magnolia Ave #100, Santee, CA 92071, United States
Appearance
BumperDoc Santee
Comments
Ch
Review №1

Absolutely amazing experience. Polite, professional, courteous, knowledgeable staff. They had to re-apply tint on one of my windows after they installed it and found a crease, they stayed late to make sure it was done right and make sure I was happy with the quality and final product.

Ma
Review №2

Came here to fix a windshield chip on MB original windshield. I found a great deal on Groupon and this place was a great find. They did a fine job fixing the chip in very short turnaround. Be sure to make an appointment before arriving since it is a busy shop. I’ve been to the another location in Kearny Mesa but I recommend this Santee shop more. Thanks!

Ha
Review №3

No worries here, thats for sure. Real professional if you ask me, and no high pressure tactics. They really take pride in their work, please see photos.

Ch
Review №4

Second time to use them and they did another great job! Fast service, on time and very nice to work with. Definitely recommend them for any work you need done!

Ja
Review №5

Experienced, well priced and excellent work. Very friendly too.

J
Review №6

I have been rear ended many times and Bumper Doc did repairs. This time I chose Santee and this location is superior! I had 2 license plate screws all the way in the paint to metal. The customer service was amazing, the work was DONE RIGHT and not over sprayed on my windows!The price was better and they even did a quick wash on my car AND cleaned the headlights on my 2002 Highlander that look brand new I might add. I usually do not do reviews unless I am really impressed by a company. Brandon was so awesome. I will go here from now on. You will NOT be disappointed and the paint has a life time warranty. 💕

Ke
Review №7

Bumper Dock on Magnolia took a whack at my 69 Datsun 521 pickup and hit a homerun, complete with new black letters on a refurbished tailgate and newly painted side panels all the way to the cab. Nice price and nice people...Kenneth R.

Bo
Review №8

1st review, 1st time customer. Brought my wifes car (2013) here today to get the headlights cleaned up to get it ready for sale I also asked for the paint to be clayed.I was told it would be ready by 5:30. I was there at 5:15. I paid Brandon and basically picked up a brand new car. Its that good! The paint looks brand-new except for pebble chips.. The headlights look brand-new. its unbelievable what he did.Ill be back.

Je
Review №9

I had a great experience with BumperDoc. They were very professional and knowledgeable. When I brought my car in for an evaluation, they informed me in CA I have the right to choose any shop and my insurance had to go with the one I wanted...I chose BumperDoc because I knew they were honest, knowledgeable, they give a lifetime warranty on the paint work, and they were very communicative. I was never left wondering “what’s next”. I knew exactly what’s going on the whole time.When I got my car back, it looked even better than when I bought it! They went the extra step to fix some paint clippings on my hood.I would recommend all my friends to choose BumperDoc!

Fr
Review №10

Always professional and highly skilled craftsmen, I wont go anywhere else

Ky
Review №11

I had a very good experience here. Brandon was very nice and responsive. I had my bumper repaired and it looks really good! They fixed it within 2 days and it was also a lot cheaper than another place I went to so I was happy with the price. Overall its a good place to get your bumper fixed.

Am
Review №12

Absolutely wonderful! The owner Phillip is magnificent with his work, went in a couple weeks ago to get my tint done everything was BEAUTIFUL. Unfortunately my back passenger window lifted a little so I called back and let him know and he fit me in to his already crazy schedule AFTER the shop was closed and got it done in less than 20 minutes! Absolutely sweet gentleman with a beautiful smile :) I 100% recommend this place. Worth the price you pay (which isn’t even bad) because the work is incredibly detailed :) thank you so much!

Co
Review №13

The owner, Brandon, runs a wonderful business here. He is very open and honest and very polite. I brought my 2018 BMW for window tinting here. I felt like I was being treated fairly and got a great deal. I went into his shop for his Groupon. I paid extra to get my other windows tinted as well and he guided me through the whole process. He has a nice waiting area that was recently redone. It has a nice workspace for you to sit with your laptop with power outlets, WiFi, two comfortable couches, a TV, and probably most importantly, coffee and water. It took a little longer than he expected, but he kept me updated the entire time. His tint guy has been doing window tinting for 25 years and I felt that he did an excellent job. He apologized for taking the extra time but I didn’t mind, as he said that he wanted to make sure the job was done properly since it was his first time with a 2018 BMW 7 Series. All in all, my car looks fantastic, and I couldn’t be happier with the entire process. I’m so glad I chose Brandon with BumperDoc in Santee.

Ca
Review №14

I went to BumperDoc after getting two very expensive quotes for a large and deep scratch on the rear passenger door of my F150. Brandon Felix was courteous and professional and put together a $950 quote in under ten minutes. The other two quotes I got from other places were $2300 and $1500. A few days after I dropped my truck off, I received a call from Brandon saying they were able to match the paint color perfectly without having to blend the paint on the passenger door and the paint on the cab. Because of this, I only had to pay $570. The repair looks awesome and they matched the paint color perfectly. The paint color is called Lead Foot which is very difficult to match, so these guys are very talented!

Re
Review №15

👍

ke
Review №16

Friendly staff I got a quick cracked windshield repair here is a before and after

bm
Review №17

We had the best experience, if you need your windows tinted, bumper fixed, paint job. THEY CAN DO IT ALL! Not only are they incredibly nice, they are always keeping you up to date with everything happening. I highly recommend. Also if you need a detail-this is the place to go! Keep up the amazing work guys!!

Ja
Review №18

Phillip is great with his customer service! I have been to many shops in my recent project of fixing up my 2006 Chevy Colorado and have not felt welcomed and almost like a burden. Phillip made me feel welcomed over the phone first and then in person. He gave great suggestions on restoring my headlights and for a great price! His whole vibe was awesome and I’m glad I gave this shop a call. Big shot out to the guys in the back as well because my installation on my front bumper cover, lip and headlight restoration has my truck looking nice! Currently have the truck back in for a roll pan and window tint! I generally don’t leave reviews but in my recent journey I feel this is a must because it informs the people of what to expect. Thanks again Bumper Doc Santee!James G

Ni
Review №19

Everyone here is friendly but after I got my truck back from an interior detail I was very upset. They scrubbed the steering wheel so hard they damaged it. They didnt clean areas they said they cleaned. They didnt do a good job vacuuming. When my seats dried all the dirty spots were still there. They tried to tell me they went over the outside real quick but the thick layer of pollen said otherwise.I tried talking to an employee about it when I picked it up but we couldnt even get past the going over the outside. I would not recommend.

Ke
Review №20

Just picked up my 2001 F250 diesel. They did a beautiful job! Thank you Brandon!

An
Review №21

Good communication, good prices

Je
Review №22

Im so glad that I found out where Phil ended up at! I was his repeat customer over at the Convoy location and Im so happy that I found out that hes working for his kid over here in Santee.His customer service is outstanding. There is always a smile on his face and hes in such a good mood all the time.Hes fixed so many of my unfortunate accidents! This time around - I had someone read-end me which left the plates indents as well as holes from their screws. After Phil and crew were done with my car, it looked like a brand new bumper!Ive also needed to get my headlights restored and a windshield chip fixed so I figured Id do it at the same time. Words cant express how beautiful everything turned out.Ill definitely return if I need to. I totally recommend others to come here for their auto body work! :)

Ca
Review №23

Nothing but great things to say about BumperDoc and the team there. I have gone to them on multiple occasions for everything from body work to window tinting and I am never disappointed. They work with my schedule, are honest and friendly. They truly care about making their customers happy and I would not hesitate to recommend them to anyone!

C
Review №24

Took my car to fix what Nice & Easy collision failed to fix, and not only did they do a great job, but their customer service was top notch. I decided to have them also tint my windows, and Phillip went above and beyond to make my car look amazing!!! I encourage you to take your car to them if its something they specialize in. The pricing is fair, and they will always make sure youre happy with the work.

Ro
Review №25

Getting windows tinted

Jo
Review №26

Had a dent in my new 4Runner took it in fixed with no body work. Unbelievable awesome job. And price was fantastic

Ad
Review №27

Convenient locationGood service by friendly staff.

Is
Review №28

Went there to tint my windows. Came in and after about 5 minutes of no one acknowledging I was there even though they saw me come in, I left pretty disappointed. Went around the corner to a competitor where I was greeted way before I went in and provided awesome customer service with great explanation of options. 1 star because there is no zero star.

Al
Review №29

Great customer service!!! I just got the windows tinted on my Camry and I love it!! Phillip did an amazing job! I definitely recommend Bumper Doc. I also had them do my Tahoe a few years ago and it still looks great! I will be bringing my sons car here too! Thanks for the awesome service Bumper Doc!

Wi
Review №30

They did an amazing job on my truck! The side was messed up pretty bad and they made it look like it never happened. They gave us an amazing price and did exceptional work! I will definitely be going back to them for any repairs I need. 😃

Tr
Review №31

Had my windows tinted - Very friendly, good work, and would highly recommend.

Fa
Review №32

Super friendly staff, Mr Felix and Brandon, thank you for all you do when I bring my family and friends vehicles for repairs.

Jo
Review №33

Great service. First time I visited, Brandon actually gave me a recommendation NOT to paint a vehicle I was getting ready to sell as the cost would most likely not be recouped. Since then, I have used BumperDoc two other times and the results were outstanding. Would highly recommend.

To
Review №34

Great place got my windows tinted there over a year ago and also my girls did a great job and very good customer service this place always doing a killer job got an exterior detail done recently great I will definitely recommend this place to anyone looks as good as new killer

Ch
Review №35

Very nice, honest people who work there!

Ab
Review №36

Great place. Good service.

Un
Review №37

Brandon & Phillip are excellent professionals... They knew the process well enough to expedite the process of replacing the damaged rear bumper of my BMW, within a day and a half. Not only am I very impressed with the end results I am also very pleased to have met them. Very decent people. Highly recommend.

Mo
Review №38

They do amazing work and are very friendly make you feel like family

Ch
Review №39

Came in to have a dent in my bumper fixed and they did a great job and quickly too! Phillip was awesome!

As
Review №40

Easy and affordable. The people were great! Thank you guys

pi
Review №41

OMG! They do the best work ever!!!! it may take a few hours but they know what they are doing my tint turned out AMAZING! seriously the absolute best work ive ever seen! and decent pricing!

sa
Review №42

I went to BumperDoc to have my windows tinted and my headlights polished. The costumer service was great and Buddy answered all my questions. The headlights look brand new and the tinted windows came out great as well! I was so pleased with the service and prices that I brought my husbands truck there the next week to have his headlights done. I will definitely go back for any auto body needs we have in the future.

Sa
Review №43

Went to get a quote and they never called me back or sent it to me via email like they said. Gave them a few days in case they hadn’t got to it and were busy. Called twice and still nothing. Second time they said the same thing and that they would sent it but nothing. It’s a shame cause the verbal quote/estimate was perfect! Very unprofessional!

No
Review №44

Had windows tinted on two different occasions. Excellent service. Phillip was very helpful!

Pe
Review №45

Best place to get your windows tinted and any cracks repaired. Professional and honest.

Sa
Review №46

Brandon is my guy!! He ALWAYS does a great job & I refer him to all my friends!

St
Review №47

This place was awesome! From our first phone call with them the level of professionalism shined. He asked us the make and model of our vehicle and suggested that we send pictures so that his estimate for the repair would be accurate. We made an appointment and was seen right away. Although the repair would not have taken that long, we decided to leave the vehicle there and pick it up right before they closed. If you look at the pictures that we posted or the video, you’ll see that it was a pretty bad dent in a plastic bumper and they were able to pop it out perfectly. Aside from a little bit of discoloration where the extreme creases were, you wouldn’t be able to tell – unless you really wanted someone to see it and you pointed it out. If you have any minor repairs like we did to our bumper or to your paint and many other things that they offer, “Steve says” check these guys out first! Thank you bumper Doc!

Kr
Review №48

Im in Loooooove w this place. Everyones on point, fast and very happy. I 1000% recommend this place

Al
Review №49

Very nice staff. My headlights look brand new!

an
Review №50

I really loved how the staff here really takes care about the customer and not about making money. I had some small dents on the side of my doors. I went to Lloyds to get a quote and they were charging me a crazy amount of money. When I went to bumperdoc they looked at ot and the price was not in comparison to Lloyds. Bumperdoc did an amazing job within 3 days!! Lloyds was going to take a week and a half!! Crazy !!. I really reccomend anyone to have bumperdoc as their first stop to get an estimate because you are not going to want to take it anywhere else. Big shoutout to one of the owners (philip). Great guy and very honest. Thank you bumperdoc for the amazing service and results

De
Review №51

Super friendly and helpful. They do great work!

Ti
Review №52

I’m so fortunate to have found Bumper Doc. I’ve been treated with absolute respect every time and had service expectations clearly explained up front (windshield chips, window tint, service time, etc) which is why I will continue to use and recommend Bumper Doc.

Ia
Review №53

Excellent service. Phillip did a great job.

Jo
Review №54

This is a great.place to get yourBumper fixed, your windows tinted, and your scooters painted.

He
Review №55

This place is amazing in how they can make repairs. Such friendly staff. Quick Quick.

Ly
Review №56

Definitly a go to if you need any paint or collision repairs, great service clean easy access and prompt

Ma
Review №57

Quick service great prices customer service 100%

Te
Review №58

Great staff!! Very helpful

Al
Review №59

Best place in east county!

Sc
Review №60

Convenient locationFriendly serviceNo appointment to fix my chipped windshield

Ji
Review №61

Someone had keyed my wifes car 2 weeks after we bought it. She was heartbroken over it. I took it to Bumper Doc on Magnolia in Santee and they fixed it. They did a great job and my wife couldnt be happier about it.

Ja
Review №62

Awsome staff very helpful

mo
Review №63

I went to get my cracked windshield repaired. Brandon was very polite cheerfull and professional. I highly recomend this place. P.S. this place is showroom clean. Huge plus plus! I got an estimate for tinted windows. The qoute was very reasonble. I will be back! 😀

Er
Review №64

I bought my FR-S in 2013 and at the time the dealership had licenses plates sent directly to them to be then then handed to me. During my first scheduled maintenance they felt compelled to Help me out and installed the front license plate mount which required 2 sizeable holes to be drilled into the front bumper (painted). They didnt realize that I had (in the trunk) a specialty relocator and would never want to drill holes in the front of my car! (Who would do this to an FR-S?!)Of course the dealership felt it wasnt an issue which they could resolve, citing legal requirements to install the plates. A few months later for my birthday my wife decided to cover the cost to have it repaired. I went to approximately 5 Collision repair shops, every one of them advised that the cost of repair would be $1000 or more and take up to 5 days. They indicated repainting the entire front of the car including the hood was needed.A friend recommended Bumper DOC for a repair as he got repair done for less than half the price of quoted collision shops. He said the process was easy and the owners work with customers directly so you dont feel like just an ATM machine. At the time this specific shop (in Santee) was unknown to me so I tried the Kearny Mesa shop first. Got a quote and met the owner in the process. I was blown away when he explained it would take 1 day and cost $350, but of course ! was more than a little skeptical so I sat on it for a few weeks, at which point I decided to pull the trigger. By this point I had found out about the Santee location so I brought it in and met Buddy, this guy was just as Friendly, polite and professional as the owner of Kearny Mesa. Before I even had a chance to explain that I had already got a quote he said it would be $350 and take a Day or less to do, of course my wife paid them and the work was done.I was shocked by the result, it was a flawless execution, the paint match was spectacular, there were no issues and event put on a custom emblem to replace the stock one for me.This was finished on January 21st of 2014.Flash Forward to March 23rd 2015 (more than 14 months later), I have always been religious about washing my car by hand, I hate carwashes and avoid them at all costs. This car is a bit more than a daily driver, its a Street Modified Class SCCA Car which I race around in Southern California venues. The day of a large national event the car was filthy, I hadnt driven it in a few weeks and that night would be required to put a bunch of sponsorship decals on the paint, so I decided to drive through a new touchless wash about 4 blocks from Bumper Doc. The car wash seemed to go fine until I walked around to wipe off the excess water and noticed that a huge chunk of paint was blasted off the front-end. I panicked a bit and drove directly over to show Buddy, not even remembering who I was told me it was covered if he could just have the car for a few days. So about 2 weeks later I brought the car in and left it for 7 days (more than he needed but in my eyes didnt want to inconvenience him), not only did he fix the car, he hand washed it and fixed a dent in the lower splitter (definitely was my fault). BumperDOC and owners like Buddy are a rare breed of service related businesses who care more about customer satisfaction than the bottom line. Not only will he get my business forever, I will make sure I recommend his shop to every person in need of his type of help.Thanks guys!!

Hi
Review №65

These guys take customer service to a whole new level of excellence. 6 stars.

Mi
Review №66

Quality work and knowledgeable.

Th
Review №67

Service was Great! Highly recommended!!!

Te
Review №68

Bumper doc did a great job fixing a bad door ding on my deep blue car door.

Vi
Review №69

Great and fast service.

Ju
Review №70

Very friendly and quick

Jo
Review №71

These guys are fraudulent.

Jo
Review №72

These guy can fix almost anything and they tint windows too!

Jo
Review №73

Fabuloua job on tints.

Ma
Review №74

Satisfied with the work

Information
100 Photos
74 Comments
4.6 Rating
  • Address:8711 N Magnolia Ave #100, Santee, CA 92071, United States
  • Site:http://santeebumperdoc.com/
  • Phone:+1 619-258-0433
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations