I wish we had known of this place years ago. We have a Santa Fe style home (not in Santa Fe) and always struggled to find appropriate tile and trim locally. This place has an expansive collection and super helpful staff. They will be on my favorites for future renovation projects.
Bad first impression. No respect for customers. I hate when places close early! It was 10 minutes before the posted closing time! Two people inside and looked at me and shook their head no. I knew exactly what I needed, but they wouldn’t open the door or even come close enough to talk. Made me feel unimportant as a customer. This was my first time there and it was aggravating. I’ll think twice about going back.
MUST READ! I am truly impressed with the customer service and variety of products Artesanos has to offer. We wanted to update our kitchen with a more modern style but didnt know where to start (my husband and I have little to no design talents). We visited a few large tile stores and were left overwhelmed and completely defeated by the lack of customer service. Heidi was an angel! She has impeccable design ideas and we knew we could trust her judgement every step of the way. Our kitchen turned out better than we could have ever expected! THANK YOU!!!
Have boughtvfrom these guys for 40 years...awesome products and service...
Such a wide variety and excellent prices. Beautiful tiles!
I travel to Santa Fe often and never visit without stopping by Artesanos! They have an amazing and unique selection of all things design. The owners are very hands on and super sweet. Being an out of town client is easy. They have great communication and my products always arrive perfectly. I can’t say enough positive things about this company. Thank you Artesanos for the many years of amazing purchases and great customer service! I will be back soon!
Fantastic tile and ornamental iron specialty store. I was amazed at the variety and quality of unusual items. It’s truly a gem and I wish there was something like it in Houston.
Shopping for equipales. They had a good selection and we bought two. Very nice sales people. Fabulous selection of tile.
I tried to call this place 3 times to see if they had the item I wanted was in stock. Each call went to voicemail. So I drove 10 miles out of my way to the store and they did not have it. I asked why they didn’t answer their phone and they said they were busy. Two of them sitting behind the counter.
Very good customer service
Great selection of Southwest Santa Fe tiles that you will not find at the regular big stores
First time there. Very helpful employees and they have lots of wonderful Mexican tile as well as many other types of tiles to choose from and reasonable prices too.
Return policy is ridiculous. Im sure at some point in the past this was a good company but it has been passed by in customer service by other companies. I normally like to shop local, but these guys have lost touch with customer service.
Have had many purchases from them over 40 years always the best
They have everything you need in tile and hardware.
This place is fantastic, I could spend a small fortune here... come to think of it I did spend a small fortune$$$ Friendly knowlegable staff... Thanks!
Easy browsing, huge number of tiles available, polite staff. Our daughter brought us back the large tiles from Greece, bought the other tiles, grout and spacers from Artesanos for about $35. Table from Hobby Lobby for $45. You can do it!
Went in for a consultation. Very accommodating and helpful.
Fantastic !
Hardware store with a classic Santa Fe vibe, but unfortunately very very pricey.
No words