Something must have happened since all the positive reviews of 6+months ago. I recently called to schedule an appointment, no return call. I called again, no return call. Finally got a commitment someone would come on a Saturday, but no specific time; however I was told Id get a call an hour before he arrives. Not only was there no call, the person never showed up. No follow-up call. Not sure how a company with this level of service can stay in business.
Patricia at Sherpa had a terrific selection of man made counters and Ngyma did an incredible installation job in our new kitchen and bath. Crucially, when we needed a repair a year later, Patricia and Ngyma were there to fix it with no questions asked. That is the kind of service that keeps people coming back.
Working with Patricia from Sherpa Stone was a wonderful experience. This was the first time I had granite installed, so I had a lot of questions. Patricia did a excellent job of walking me through the selection and installation process. She is timely with text, email, and phone communication. Nema who fabricates the stone and oversees and works with the installation crew is very precise and took a lot of care with the complicated cuts for the kitchen countertop. It was worth paying a little more to use this local company as they care about providing great customer service.
The professionals at Sherpa Stone have always taken care of business at a high level. This is our second go round with them and our master bath and now our powder room are AWESOME! Thanks to Tsering and Patricia for another job well done
Sherpa Stone did an excellent job of providing advice and installing new kitchen countertops for us. They are real perfectionists and all the work was beautifully done.
We just replaced our kitchen countertops and Sherpa Stone did a fantastic job. Patricia gave us much-appreciated help in choosing a product that would match our existing tile and had other good suggestions for our kitchen. Ngima and his crew were professional and did a beautiful job fabricating and installing our countertops, which had some difficult elements. Our contractor friend had recommended Sherpa Stone and I’m glad he did, they were more expensive than the other estimate we got but they were more helpful and they did a perfect job. We’re very picky and appreciated their attention to detail. Highly recommend!
We went on vacation and Sherpa Stone replaced our kitchen counter tops. They coordinated the whole project with other vendors so that when we returned in three weeks our entire kitchen remodel was complete. They exceeded our expectations.