This is the best dealership service facility I have ever come to. Totally trustworthy for me so far! Respectful and courteous. What a refreshing difference.
The staff was friendly and knowledgeable, and I didnt have to wait long!
Very respectful. Listened to what I requested. Thank you Eric
Went for my cars first maintenance and all I can say is Im impressed!! They are very clean and safe about how they do things- they make sure to spray disinfectant in the car, have a seat and steering wheel plastic cover, and wipe down your keys when they hand them back to you. The service was quick and easy and the staff was really nice and helpful. Awesome job!!
Never a problem. They have dialed up infection control when you deliver your vehicle. No need to go inside. They spray the surfaces with disinfectant and line the interior.
Great service always! Everyone is very friendly, and I always feel like I can ask anything without feeling judged or feeling stupid. Even when I was running late and arrived a few minutes after hours, the gentleman that helped me did so with a great attitude.
Friendly and attentive staff. Truly excellent customer service. Appointments run on time. Professional service by knowledgeable techs. Comfortable waiting area. Every service includes a coupon for a free car wash.
Love the attention to service!!! Staff at Toyota of Santa Fe is Awesome
Do not like online portal. I pulled up and got a morning appointment next week
Very prompt and efficient
Was pleasantly surprised how quick and cost effective they were for a better replacement.Staff has always been very friendly and easy to work with.
Speedy svc and friendly people!!
They were very accommodating n cordial. Except for the waiting around, but even then I struck up a conversation w/ another customer. I really wish people would leave their pets at home. It was very disconcerting have a large dog sniffing around.
Quick, courteous, trustworthy and professional.
Really cool people, fast service.
Very efficient, sat outside and waited, nice shaded area
After you purchase your Toyota no matter from what dealership you can get a window repair for $25. This is an excellent deal especially now during the winter season.
I was scheduled for an oil change, and my husband asked Vincent to check my breaks as well. Vincent was very professional and honest about what needed to be done on my car. I am very impressed with the level of professionalism and I will definitely be returning for my future services.
Very professional and friendly staff! I arrived for my appointment and they got my truck in immediately. I believe they had my truck out in 20 minutes! They did a full inspection and really took care of me. Thanks guys!
Fast, friendly and professional service.
Fast and friendly service.
Very disappointed in the quality of care and service at this location. I dropped off my Camry for a routine 20k check up, it was ready for pickup after about 15 - 20 mins. I was told they did the usual routine for everything, rotated tires, changed oil, filters, adjusted tire pressure, topped off fluids, etc.I became skeptical first by how quickly the work was done, I thought there’s no way they can do a good job that quickly. Then when I got in my car I checked the tire pressures, which happened to be completely off and unbalanced. It was then I knew that they were liars and I began to grow suspicious and became concerned.I ended up taking my Camry to the Toyota dealership in Albuquerque later that week. They confirmed that the tire pressures were wrong, the fluid levels were low, the air filter needed to be replaced, etc, etc. Their inspection and service time took about 65 minutes.I plan on making a formal complaint to Toyota HQ, and to Toyota of Santa Fe and will tell everyone I know not to take their cars to this scam-happy service center.
Awesome experience I say best place in town
Clean, convenient with very quick service.
Great service as always
Good service, nice staff.
Fast. Friendly. Cheap. How can you go wrong?
Service was great.
Great service and friendly staff.
They are greatNo complaints
Always Best Service in the State!! ☆☆☆☆☆
They are friendly, helpful and professional
Excellent service.
Fast friendly service
Fast service.
Great service at a fair price.
Exceptional service