Support your local small businesses - this place is excellent for most of your bike needs.
Whats not to like about this place.Always acknowledges people, when they walk in...Sergio is a easy going guy.Some parts on wall,which make it easy to look at and to see what he offers.Thanks for being my local bike shop.
Wow, These are the nicest people ever ... Great value, wonderful serviceA great place to shop... 5 Stars all the way ...Thank You ....
Really great staff. They Really care about the customers. Great customer service. And very good prices for there products.I highly recommend this shop.The Family Bike Shop!!!
The owner, Sergio Garcia, did an excellent job in replacing a tube on my rear tire. Pricing was very reasonable and communication was prompt. I also like to believe that with him lubricating my bikes chain it is running much smoother now. He also accepts credit cards. Great to have a shop like his in the neighborhood for bike repairs!
Very good prizes for good parts friendly guy
This place was great. I was looking around for white walls tires every spot I stopped was charging 25 and up. They sold me a new pair at 12 bucks each. You just cant beat that. 👍👍👍
Ol skool cruiser parts and custom low rider type of store. not many places like that do i know of. and guys working there were busy, but friendly and genuine. got me the parts i needed, simple few things, then gave me my change, but forgot a 5$. So instead, he just gave me my money back. all of it. i will be returning again and again. They also had a tire i liked, perfect for what i needed, and only 13$. a folding tire too. i was and still am very happy with them.
On my other account to share how great Sergio is.He didnt charge me for him giving me an opinion on my bicycle state, was honest and was not pushy at all.Thanks again Sergio!
Sergio is a rare example of a man that cant help but be honest and helpful. He looks at a job from a customers perspective and makes the best and cheapest repair or sale. He sales tires and tube and fixes flats better and cheaper than anybody. His bikes for sale are the best bargain around. Hes an expert bike person with great service. If something doesnt go right in your transaction with him, hell make it right. I buy bikes from him rather than Wal-Mart and Amazon and the bike and service is so much better.
Sergio has a compassionate heart towards customers.
Very helpful and catered to my needs. Would definitely go back and support this business. Thank you!
I recently moved to Santa Ana and needed some work done on my two bikes, a Trek hybrid and a Specialized MB.Sergio was friendly, informative and most importantly honest and forthcoming. He gave me great advice and a great price. 100% A+ endorsement from me.
Small bike shop but they probably have what youre probably looking for if youre looking for parts the man I met there who I think is the owner is a really nice person and will answer any of your questions and help you and hes not pushy!
Needed a custom job and he did it for cheap too and fast service.
Good guy. Lives in the direct area he services and it shows. GREAT rim/wheel services. Honest and fair.
Nice place cheap place to fix you bike and good guys working there .
He was so helpful and honest, prices are great been there a couple times already and going back real soon . Hes definitely my bike guy.
1) Service2) Quality3) PriceSERGIO was super friendly and helpful. He helped me with my fixer upper at a great rate. Best shop in town and I’ve done business with all of them.Thanks once again !
Sergio was honest. He wanted my son to be safe and choose the right bike instead of forcing a sale on existing inventory. This place will succeed.
Really recommend anyone that needs parts or services to their bikes.Sergio is honest and friendly and really helpful. Will be going back to get more parts for my bike.
Very nice people! Wonderful turnaround and affordable pricing.
Great neighborhood bike shop. Sergio the owner and chief tech is very friendly and knows a lot about bikes and bike maintenance. Good choice for parts, repairs and service.
I recommend this bike shop to anyone in area. First time here, Sergio was honest with me from beginning. Help repair my bike right away. Very satisfied!
Very friendly and helpful at the shop. Good decent prices and he does a real good job on restoring bicycles. Sergio restored my bike and it runs and it looks just like it was new.
The family bike shop is great place that stands out in the general area. Great honest service, The prices are outstanding.Fast reliable service with pride.
It was a really good experience! The owner is an awesome guy, he made a tune up in my bike! Definitely! You should come to this place! I’m so happy that Ive found him!
Fast reparations great costumer services $ low prices recommended
THE BEST DEAL that I have ever received in shopping/replacing tubes, bar grips, tire. The man even replaced the tire (of my front wheel) that I bought after I learned that it doesnt fit the bike rack of the OCTA bus.I feel bad saying this but this place is the best because 1) they are professional, 2) they care, 3) they understand.BEST PRICES!Ill be back if I need to buy more premium tubes, etc.: )_____________________________________________________________________So I just visited Sergio (The Family Bike Shop) again today 6/15/19 and he truly helped me find a bike that I could afford and in addition he gave me a free water bottle. This person is REAL. Genuine, and outstanding!I really dont know how to.. pay him back for everything he has done for me. I told him this and he shook my hand saying were here to help.Oh my lord he is fantastic!
What’s the number to the shop I tried to call but says number has been changed really like this store and it’s owner Sergio love the family atmosphere that has been lost for such a long time in bike shops
Found out much later after trying to ride my bike that Sergio put the wrong rim on my bike. I had problems every time I would try to ride. I took it back but he kicked me out of store saying I did something to bike. I took bike to bicycle tree and was told and shown that the wrong rim was put on my bike, threads cut off and six gears instead of seven that my bike requires. They had to fix and adjust spokes on both side to balance rim properly. I took it back to Sergio to to tell him that I found out what he lied to me. Hi kicked me out of store again and called the police because he did not want other people in store to listen to me. I thought he was a nice guy at first but now I know he is not. Save your money and go to Bicycle tree down the street.
New bike shop in town! Great customer service and pricing. They do repairs here and made my 20 year old bike look and ride like new!
Great shop, so friendly, great service and fair prices!!
Sergio (Manager) is a very helpful & polite individual who wont steer you in the wrong direction or convince you to buy somethin for your bike that you wont need
Cool dude very honest
Sergio (the owner) is really awesome. He took the time to explain what problem I was having . Ill definitely be back for all my bike needs . Hes a very much stand up guy
Amazing service! Sergio knows his stuff and is very friendly. Recommend to all.
Great owner!! Love that the store is embedded in a neighborhood. Always want to support local business that are great and ethical!!!
Sergio is super cool and helpful. Great shop. Best prices around.
Today I want to the bike shop on my bike with my big Uncle and they had the best bikes and also the best stuff Im thinking of coming back to get some more stuff for my BMX in the owner is so helpful and he actually is really nice and I hope anybody that listens to this reveal but go check them out
Finally got a basket for my beach cruiser. Great price. Go check it out.
Its a very nice shop. Great Customer service. Come and see for yourself.
Very friendly owner n good prices.
Great customer service! Would definitely recommend.
Sergio was super friendly and it was a nice family friendly store. Look forward to the bike meets
Compared with the bike shop at the Orange circle. The Family Bike Shop was more efficient and almost half the cost.😁
Great prices and very helpful.
Great friendly customer service, good prices and the owner provided exceptional work free of charge.
Perfect service very niice and offered great deals i will be back..
Sergio is in a class above the rest and would be a great teacher of any corporation in sales customer service and being able to accommodate every person who walks through his door. He runs his bussiness w his daughter and he funds everything on his own . He has helped me numerous times to fix my bikes and show me the best parts and how they fit..I would highly recommend anyone who is looking for a bike, to fix, ride, he will go out of his way. He has all the newest styles and colors and has a great eye in his profession.ive been to many bike shops in oc and I have been ignored by the sales people who are just looking to make big money deals.i once was riding in orange and I had a flat near a bike shop and they wouldnt even help me out with air or a simple tool because I didnt have enough money to buy the tube they offered. But sergio ive seen first hand is the complete opposite. And once you buy a new bike from segio its like your part of the family.go and check out his shop ...thanks sergio
I went this past Sunday to take my beach cruiser here that I haven’t used in about 10-11 years, Since high school. Now that I work by the beach I thought to go to the store and buy a new one for about 200$ plus dollars. But I just later changed my mind and why not fix up my oldie but goodie right? So I decided to look up some place online and check it out. I am born n raised from Santa Ana. So this place sounded perfect to me and it was right around the corner from my place. I was a little scared before going because I had no idea what I needed to make my old cruiser work again. So when I walked in I met Sergio the owner. He is probably the most OG humble hard working entrepreneur I’ve ever met from my city. He was very knowledgeable on everything. He explained and gave me options to choose from his shop. He gave me price ranges that were amazingly fair also. He gave me the best customer service I have ever had. Disney land/ Costco are garbage compared to this owners customer service help. He brought my hunk of junk back into life and continue another chapter of my life for 60$ dollars, more or less!!! We need a shop like this to be well known because its from our city and we need to support this awesome type of service available to our community. This man is blessed with god given talents that help us commute, watch our children ride their bikes for the very first time and remember our good times on ours. I’m a customer for life thanks to this bad ass dude. Thanks Sergio you’ve earned a customer for life my friend. #Vivalaraza#Santanero#Thefamilybikeshop
Great prices and service 👍
Experienced owner knows how to overhaul cars so he definitely knows his bicycles. Practice safety for your child(ren) and yourself-bring in your bicycles.
Really friendly and very helpfull nice little bike shop
This is a great shop anything you need they got it.
Helpful and good prices.
Best customer service ever.
Awesome shop
A+
Sergio is very attentive, he gave me excellent service, very friendly, thank you. Congratulations
For the very good and reasonable mechanics and presonably mechanics