I have been using Simply Safe Storage in Sanford for the last couple of months. Christina and Kristen have been absolutely wonderful to work with. They are so professional, personable and have gone out of their way to help me. I would certainly recommend giving them a call for all your storage needs.
Thank you Christina . My on line move in was fast and easy . The customer service here is worthy of ten star . Rita
Great Experience and excellent customer service. Great place to store anything.Made it fast and easy
Fast. Easy. Affordable. Very good customer service
This place has really came through as Ive needed. The staff is really super nice and there when you need them. They have provided me with everything Ive asked for. Thanks simply storage!!!
Kristen was an amazing person showed the unit and explained everything well. The prices are cheap and effective. The units are clean as well.
Moved in and with in one week my unit was flooded. Spoke with the desk they acknowledged that it was their fault the a/c room flooded. I have pictures. We replaced wet boxes cleaned things out moved things around they assured me the problem was fixed. Hit flooded again. And they said I was free to move my things out and not be charged. J began moving things out and they locked my unit the next day. Now they are holding what is left. The property managers lie and do not give all the information. Corporate office is rude and not very nice. I’ve been waiting for call backs from both property managers and Corp for over a week and now they say I have passed a due date and owe even more money. Do OT trust these people‼️
She was so sweet and nice.She explained everything and had all the patience in the world.Great service.👍🏼
We called a few self-storage places in our area before choosing Simply Self-Storage on 1st St. in Sanford. The others tried to play used car salesman tactics in order to sign me up prior to calling other self-storage companies. Not so with Simply Self Storage. We were able to get a great deal (free month) on our month-to-month 10x25 unit with AC. We arrived just prior to closing and Cristina (the manager) greeted us outside. She already had the 10x25 and 10x20 units open and ready for us to choose. Cristina and Gina were amazing!! Especially after dealing with a move-in that didnt happen with our new home. They both raised our spirits and we made the best of a negative situation. Even though they close at 6pm, both Cristina and Gina stayed until 6:45pm to make sure we were all set to move our belongings into our new unit. The place is clean, video monitored, and secure. I would recommend anyone to Simply Self Storage. Not only for the facilities but also to deal with Cristina and Gina!
If you need a Storage place that takes care of you like no other. This is the place.The manager Christina is amazing goes above and beyond to take care of you.
Great location, amazing employees. Gigi was very welcoming when I walked in the door and was able to answer any questions I had.
Gigi and Christina are absolutely amazing! Very polite and helpful! Honestly the best reps I have ever had! 100% across the board!
I spoke with Kristen and she had all the answers! She was such a big help! She’s definitely the one to go to!
Very friendly and clean. Fantastic service. Would absolutely recommend to anyone looking for storage.
Just left simply self storage Kristen was awesome couldnt ask for any better customer service experience... 10 🌟!!!
Kristen has been absolutely amazing with her customer service. Facility is clean and any issues Kristen is always willing to help.
Great experience, helped me in a timely manor and made sure all my information was correct/ on time:)
Very clean and Christina was working in a timely manner to help me get everything I needed done
The team at Simply Storage is Simply Awesome! I stopped in for some pricing/information and the manager Christina could not have been more accommodating! I ended up not needing the unit but if I ever do have any storage needs, I am definitely going back there. 5 stars!
Christina THANK YOU for everything!! I’m sorry I couldn’t rent there but Gilbert at the Altamonte store is great . If and when I do need another storage I will come back to you . The customer service is outstanding and Christina and Gigi are the BESTTrey
Christina and Gigi are great they gave amazing customer service and the process was quick and easy :)
Kris is amazingly helpful and easygoing. We had talked for barely 3 minutes on the phone the day before, and she immediately remembered who I was and what we talked about when I came in. They really do their best here to make sure youre getting a great deal and that your unit is as accommodating as possible. They clearly care about having good relationships with their customers, and not just pushing as much as they can onto their bills. Everything feels far more personalized here than at the other big chain stores, and their stellar management is the biggest testament to that.
Christina, the store manager is a super nice lady with a bubbly personality. She’s willing to help with any situation you may have.
This is a very welcoming and charming atmosphere to be around you truly do feel that sense of awe when you enter.
I was looking for somewhere to park my RV when along came Simply. Staffer Kris was such a delight and easy to talk too. She helped me coordinate the perfect parking spot that will help me fit my RV with ease. Will refer again and again. Simply is lucky to have Kris.
Amazing service!!! Kris is an absolute delight! She always so kind not just to me, but to all her customers and always goes above and beyond to help. She is never shy and she always radiates confidence. OUTSTANDING!
I have been using simply self storage for years and wont go anywhere else! The staff is amazing, its clean, easy access, and in my opinion priced reasonably.
A great place to rent from! Conscientious, pleasant and knowledgeable staff. And its clean too!
Good customer service cant deny that but after 6 months of hahing my stuff there and moving to my new plce i still think about all the things missing i called because my keurig was missing blankets some kitchen stuff that i sweat to get because none of em were cheap theh called me saying that we left the lock open but we are sure we did not until this day it bothers me because i asked for videos to see if there was anyone and no they couldnt i hope the person who stole all my things enjoys them but thinks about us all the time because is not fair that you spend so much time working to get your things for someone else to come and steal your things other than that place is very clean and nice
I needed storage space after moving and Christina was so friendly and helpful that I decided to rent here. The amazing customer service made me choose this over PODS!
I came to Simply Storage to look for Temporary storage was greeted by Christina very professinal and informative. Property was very clean Cristina amaizing I wish i can give her more than 5 star thank you Christina for all your information
The staff we encountered each time were amazing. Especially Christina who always greeted us with a huge sincere smile and a friendly hello. It’s nice to see great customer service since it’s almost unheard of these days and it usually takes a back seat. They seem to like their jobs and it shows. We rented a smaller unit and will probably upgrade to a bigger one eventually now that we have trust in this place. This facility seems secure with many camera’s and well-kept for and I also see them doing their rounds frequently. I would strongly recommend this storage facility if the people in charge now keep running it as they are doing a superb job. This place seems to be very honest, trustworthy and on top of things. Kudo’s to Simply Storage on SR46 and their awesome staff.
Great staff, very welcoming and helpful.
Christina is great i had gotten a unit about 2 weeks ago and it was made easy and fast my storage was very clean.she helped me pick the perfect size unit for all my thing over all great at what she does!!
The ladies at this facility 5star fantastic service.
Super clean facility! Staffer Kris was really nice and knowledgeable. Helped me find the location with ease and made renting just as easy! five stars is not enough here!
This was the first place I’ve ever had a storage unit and WOW. The staff here is TOP NOTCH! They were always so nice when I came in to make a payment and they always remembered who I was! They don’t just treat you like a customer, they treat you like family!The property is nice too! It’s always clean and everything is always in working order. If you need storage DEFINITELY take a unit from here!!
Great Experience and excellent customer service. Great place to store anything. Would highly recommend.
The service with Christina was unbelievable. Her attention to detail in filling papers and making sure the customer is comfortable and set is unmatched. She is a great asset to the company.
This girl Kris knows what shes talking about. If there is a problem she can figure it out. I felt so well taken care of. I highly recommend.
He service with Christina was unbelievable. Her attention to detail in filling papers and making sure the customer is comfortable and set is unmatched.
Great service and excellent employees. Pricing is Affordable compared to some other places I have used. Also, my stuff feels secure being stored here. Speak to Kristin or Christina, both have been very friendly and helpful.
Great customer service! Glad I stopped in! Kris was a real delight!
I am a returning customer. Christina and Megan are just wonderful. Great customer service and you are made to feel that they truly care. Megan even stayed 15 minutes late on my last move-in, very grateful to her! I always feel safe and secure coming round and I feel my belongings are as well. I would highly recommend this facility.
The associate Kristin is an absolute big help. Very knowledgeable and friendly. Very patient and gave me a smooth going experience
This place only cares about getting your money. I was talking to a women on the phone only to discuss pricing. She then recommends me to make a reservation so I thought I was doing so. She instructs me to go online, fill out my information and put in my card. I didn’t know they was charging me $48.74. I thought I was putting my card on file just to hold the reservation. I called back that same day to cancel since I didn’t need the storage unit anymore, but NOOO refunds! Now I’m paying for a storage unit that I’m not even using. Be careful guys.
Had a storage unit here for 3 months with no problems. The ac units are nice and it’s easy to get in and out of. The manager is also very nice and was able to get us in the day I called to reserve and get us out with a prorated refund the day we were able to come get our stuff back. Only complaint which seems to be a common trend at storage units is the purchasing of a lock from them for an arm and a leg.
Bet. This compani da best! Fr fr these gurls on point. Lil ma helped me out with this storage stuff!
Kris was very nice and helpful! Great personality, You need more people like her helping your guests! 10/10 would come back.
Kris is the best! Very great customer service!
Amazing service, Clean property, and super friendly staff. I enjoyed bringing my business here and will definitely recommend to everyone. Thanks Kris and Christina
Customer service was fast and friendly. The facility itself is nice and kept clean.Its been almost a year since my review I just wanted to update my experience. I am very pleased with this facility Christina is amazing. She goes out of her way to ensure you are satisfied with your unit and overall experience. Thank you!
The name says it all, SIMPLY the best storage unit facility in town. The staff is very helpful and knowledgeable of the right unit size needed for the things you want to store. Property is always well maintained and clean. A+A+A+ Highly recommended, youve found the right one, no need to look any further!
Kris and Christina are amazing! Nice, Friendly, and clean environment! Will recommend again and again.
Great location and service. Clean and nice price points. The girl i think her name is Megan, is wonderful, sweet and professional. She deserves a nice raise, you dont see alot of young hard and kind workers these days.
Kris is my go to person at this location. Quite frankly shes more competent than other people Ive had to talk to. Whenever I see her shes always cleaning and it makes me feel better about storing here.
Christina is great...very clean. She could not have been more helpful, great amount of knowledge! Thank you for everything!
Christina was very helpful in guiding me to the proper storage that suits my needs with great prices.
Excellent customer service! Megan was so friendly and helpful. She took her time to thoroughly explain the process and policies. The whole experience was great and Megan was a pleasure. Convenient to my home, affordable rates and a clean, well-lit facility.
Simply Staff was amazing! Kris really knew her stuff and made storing here a breeze! This property is really cleaned and cared for 10/10 would reccommend!
Smart, funny, helpful. Happy I stopped in!!
Always a great experience. The site manager was so helpful when I needed to upgrade to a larger unit. I highly recommend.
Ive been renting here for a few months and Christina is the best! Great personality, great demeanor and provides the best customer service with a smile! Shes very caring and sincere and I will let her manager know that they have such a great employee! Give that woman a raise!
I had 2 days to move my house because of a water leak. Scrambled around looking for storage was in a terrible mood. Christina was a god send. She was so nice and helpful She talked to me and I could tell she was concert for me. You don’t get people who really care anymore. She helped me with the storage and her energy made my attitude change. Thanks Christina.
Absolutely great service!! Good clean place. And good prices.
Kris and Christina are awesome! Clean property, super easy access! Will be sharing this will all my friends
I’m a returning customer, Today I came back and got to work with Christina and Tina they were great staff members at simply self storage in Sanford. The prices were great, they also have great promotions!! Definitely recommend simply self storage in Sanford!!
I am no stranger to Storage places, in the process of moving and looking for somewhere in the Sanford are, which I was not familiar with and BOOM... I walked in here and there was a lady, Christina, who I rented from at another company. No need for any further looking... I will be moving in after the first of the month!!! These people are great! Warm friendly and always Helpful!!! Thank you for all you do!
Meagan and Christina are the best! I spoke to Christina before arriving and Meagan got me all squared away when I arrived. I just moved to the area and she set me up with a unit and even got me a better deal than I had initially anticipated! I highly recommend this facility to anyone who has any storage needs!
The staff is absolutely amazing there. Great customer service. David and Karissa made my storage seeking so much easier. I received exactly want I needed in a very professional & proficient matter. Im pleased to have chosen Simply Storage for all my storage needs. Ill keep them in mind if Im ever in need of storage again, Ill definitely recommend others to this location.
Very easy process! Great rates! Megan was super nice. Highly recommend
Im glad for the new management. They Are allot nicer and more willing to work with you than the last employees. My favorites are Megan and Christina. Both ladies have went above and beyond to help me in time of need. I recommend this location. Oh...and their prices are cheap!
What a great lady, Christina, Thank you for taking the time to explain to me how this all works. When my Daughter moves down, this is where her things will be.Great lady and the patients of a saint.
Awesome service, Christina really takes the time to site with you and make sure everything is good to go.
Changed from 4 to 1. Experiencing first issue regarding a change in my credit card number. Extremely difficult to get a call back from management at Sanford in a timely mannor. Left multiple messages online and via phone. Still no call back.
Christina was very helpful throughout the process, as a first time renter she made is very easy.
Gigi is such an amazing worker.
Meagan and Christina were amazing, my first stop wasn’t my intended location but these two sold it. Fun, professional, and supper personable. Thank you, ladies!
Great friendly and helpful service!Megan provided us info an directions before arrival. Upon arriving Megan and Christiana were very courteous and informed us of all we needed to know about in choosing the right storage unit. Awesome!
Everyone was very helpful. Christina made sure my pricing was correct and competitive. Megan gave me a walk thru and answered any questions I had. It was a great experience with no hassles.
Great employees. Megan is a top notch worker. I recommend this location.
David was great. Any problem I had he fixed it right away. I rented for 5 years from there and David has been the best manager there. Thanks David for my experience great!!
This storage place treated me very well. Place was clean and David provided me professional great service. He had all the answers to my questions and even had more to say then I expected. He brought up good points that I did not think of and provided me a storage unit to fit my needs.
I definitely feel misled by one month free fee I paid 94 for a 5x10 instead of what I thought 24as the online suggested but I am paid up until either April or May I cant remember. Also be prepared to purchase ur own lock or shell out 17more dollars. Customer service friendly prompt and did explain things accurately. Flexible hours even open on Sunday
Christina was so great helping me find the right storage I needed. She was very detailed and attentive. I definitely recommend to rent here!
Christina is always so helpful she is the best property manager at Sanford .
Extremely professional and friendly staff. David was very knowledgeable to all things we wanted to discuss and was able to assist us in every way imaginable making the transition from needing to storage to having our items stored taking little time at all. Highly recommend this location as they ensure you know everything upfront and they try to make sure you get the best deal possible.
Megan and Christina have great Customer services skills. They always great me with a smile and are professional yet down to earth. They will treat you with respect and answer your questions. I highly recommend working with them for your storage needs.
David was wonderful and took his time showing and explaining all of the information needed in order to make this an easy process. I was a previous tenant and came back because of how wonderful they care for their customers. They make sure you are truly satisfied! Of course I will always be coming back here if I need to.
Nice and clean, staff is helpful and friendly
Christina is amazing! Always very polite and courteous. Very clean and reasonable prices! Highly recommend ;)
Excellent customer service!!!
Elle and David were fantastic in getting us our unit. They were both curtious and informative. They had answers to all of our questions and both showed great professionalism. We accidentally left our unit unlocked and they called us immediately to inform us and said that they would watch it until we got there. Hats off to the staff at Simply Storage!!!
This was our first experience here and we received and fast customer service! Meagan was awesome!! Will definitely recommend!!
After searching all over Sanford(in the rain) Christina made it easy for me to decide on Simply Self Storage. She gave me TOTAL price for the unit over the phone, prices didnt change once I arrived. My Unit had a small stain on the floor when she showed me, she mopped it up. GREAT friendly, honest service. THANK YOU Christina!
Meagan was very helpful and kind. Helped us the whole way through. Great location and great employees!