Great customer service, reliable, professional, knowledgeable, keep me informed during the whole process. My adjuster, Anthony was excellent and friendly. My car looks brand new. Even took the time to get my oil serviced, car washed and vacuumed. Completed on time.
Professional service as always. Some delay in the original completion date was unavoidable because of parts delay. No fault of them. Melissa and Miryan Kept me informed during the whole process.
After the rear ending of our car, and a little hassle getting it in to this place where we bought it, the rest is their normal way above average performance. Efficiency, courtesy, and ready prior to what was expected. Well done Anthony, would suggest checking brake lights before release. Well done men!!!😊😊😊
Had rear damage from a hit and run accident. Everything looks great. Had to replace a lot of parts on the back of my chev equinox
I went in to get my car fixed and they guy who fixed it made it look brand new in the front and got it done eraly the painting on my car is smooth again on the front and matches perfectly just wish the back of my car looked the same lol not there fault tho because the car was scrapped in the back when I got it and I was there cuz I hit a cat so they did the estimate and fixed what the cat did to the car but a man can dream right lol but good quality professional work and go it done 2 days eraly so I have to give them 5 stars for that thank you and keep up the amazing work
The shop was amazing! They were very nice and did an amazing job! They went above and beyond to make sure my car was done right and to make sure I was totally satisfied! I would highly recommend this establishment to everyone!
I used them to fix my cars damage on the passenger side. I couldnt even open my passenger door when I dropped it off. The estimate came back in a timely manner and the quoted date to receive my car back was on point. Definitely recommend their service to anyone needing body work to their car from an accident. My car looks brand new! Shout out to Miryan for communicating with me throughout the whole process. She was very prompt and professional.
Repaired damage received after someone ran into me in collision accident on Sept. 5th …head light replaced & one side pin stripes replaced..many repairs/services needed..Car looks great ..was professionally completed .. all contacts were friendly.. completed in timely manner.Would definitely recommend others to utilize Seminole Toyota Collison services.
Brought our familys Grand Caravan in for dent repair. The van as repaired, painted, detailed (interior and exterior), and mechanically inspected. Ed was my rep and he kept me informed every step of the way. I was not expecting the car to be fully detailed, it was definitely a WOW factor for me. Pleasant 5 star experience! Thank you Ed, Michelle, and team!
I had a Wheel fender/bumper in the corner replaced on my 2016 Ford Edge. Ed was in charge and made sure my vehicle was finished and a timely/accurate manner. He did an excellent job with the repair it looks as good as new and I thank him and the whole team for the excellent repair and service!
Dropped my car off and picked it up when they called. Gave me text updates every step of the way so I knew what they were doing, when they were doing it and when to expect my car to be ready. They made everything super simple. Would definitely use them again.
Great experience at the collision center. Brian Shepard was so helpful and went above and beyond. I had some damage to my truck and running board and i got a great price on the work that needed to get done. I went in on a Wednesday just to get a price and my truck was fixed by Friday! Thank you Brian!!
Very professional, kept me well informed. Completed on time and and really easy to deal with. Great experience
Very friendly service. Gave honest and accurate estimates without any games. Would recommend to family and friends
Always provided great communication and ensured everything was taken care of. Quality of work was excellent.
Very professional and gave me detailed updates on the status of my car.
They were very professional and organized. Anthoney, the car repair estimator did a great job and I am delighted with the repairs they did on my 2020 Prius front end and hood.
They were amazing. They kept in contact with me daily about the status of my car. Very professional and had no problems answering any questions I had.
I had my BMW fixed on Geicos recommendation for body work. They did an excellent job! They kept me informed throughout the process and treated me first class (even though the job was less than $2,000). I liked and respected the point of contact there (Anthony?) who did a GREAT job! Honest and thorough, I highly recommend this place.
He kept me informed about what he was doing and when it will be ready they did a very good job was in accident and you cant even tell it ever was in a accident they did a five star job
Professional, and fast. Great job replacing my door
Excellent body and painting work done quickly and professionally.
Took son’s VW GTI that had been rear-ended to Brian @ Seminole Toyota Collision. Very professional and thorough. Repair done even before the estimated time. Very satisfied with the result (like new!). Can highly recommend based on my experience (and I rarely make recommendations).
Incomplete and Poor workmanship.Brought my Pickup toSeminole Collision center becauseIm a long term customerof David Maus Chevrolet.A lot of wrong updates on Status.When I picked up the truck,Obviously not complete/ inspected.Could not even open the tail gate.Alarm system wires hanging.After taking the truck home I realizedthe truck was now threecolors. Very large swirl marks in finish.All the electrical underneathwas uninstalled/hanging down.Several other issues. List goes on and on.Ive received several calls fromSeminole Toyota Collision Centerbut normally goes to blaming myinsurance company. Which is oddsince I gave them a 5 Star rating.
Hit a tree pot in the middle of 408 and it took out my right passenger tire and bumper. Took it to Toyota collision on Sanford area and they fixed it right up within a week. Good service.
Was skeptical at first bringing my Ford to a Toyota Collision business. However, I figured if USAA allows them to be on their repair list, I can trust the work. They did a great job and the paint blended great. Needed a couple of adjustments after I got home and they took care of them without any hassle at all. Totally pleased!
I was rear ended and pushed into the vehicle in front of me so there was a good amount of damage to my car but Seminole Toyota did a fantastic job on the repairs. They made the process for me as easy as possible. Miryan was excellent throughout the process of keeping me updated on the status of my vehicle and always eager to answer any questions I had. If you are involved in an accident I would highly recommend sending your vehicle to seminole toyota collision.
Third time working with Seminole Toyota Collision Center and they have always been professional and caring. They’ve done quality work as well, every time I’ve used them. I’ve used them for Paint, Collision Repair, and most recently for Hail Damage repair.
I was very impressed with Jacob Marden estimator..also the work done on my 2008 Toyota Camry. I would definitely come back..the car looks amazing. The service was top notch...I had my car back in five days....I thought it would take 2 weeks..I was informed of everything that would be done to the vehicle and I am very happy with the result! 😎
“ What is good ? How about great professional and wonderful. I am forever great full to Brian’s communication and follow up and his wonderful disposition. Seminole Toyota is lucky to have him and I will be back ! You can count on it ..and I will refer everyone I know . ! Thank you Brian Sheppard !
If you are as unfortunate as me and are involved in an accident, this is the go to place to get your vehicle looking back to normal- or better…Melissa Szafran from Toyota collision center exceeded my expectations. The truck was fixed, after the fender got absolutely crushed by a hit and run driver. (Karma will get them)The body work couldn’t have been executed bettter. I’m thrilled to have my vehicle back and so grateful to have had the chance to be served by Melissa. Again, thank you so much for your constant communication with updates and working with my hectic schedule.Props to you, Toyota Collision In Sanford is blessed to have you.-Daniel Mickelsen
Referred me to service and they had a simple part to fix my issue in a moments time. Thanks for the quickest service
They were very helpful and kept me informed throughout the whole time my car was in the body shop.
Great experience. Would recommend. They always kept me in the loop with updates on my car while it was getting fixed and now that I have my car back its as if I never got in an accident. Super satisfied with their work. Hopefully I don’t get in an accident anytime soon, but I know if I do, I’m sure Seminole Toyota Collision got me and my car.
They did a great job..no sign of accident
Jacob was excellent and kept me updated on the progress of the repair. Everyone I met at Seminole Toyota Collision were courteous. A great experience.
They did an excellent job. I would recommend them to everybody. The staff is very professional and flexible. The go above and beyond to please the customers. Miryan Benito was very helpful. She kept us inform regularly and such care and professionalism is hard to find. This could have been a very stressful situation but we trusted her and she handled everything.
First off, Ive worked on quality inspection for over 15 years so I have a keen eye for visual defects and things out of place. After 4 attempts and 3 weeks trying to fix body gaps and alignments issues they did good enough job for me to move on. I would still not recommend this shop just for the lack of quality on the work they put out to the customer.
My car had front end damage due to an accident. The entire bumper and grill had to be replaced. Toyota did an excellent job repairing and painting the damage. Eric was excellent in keeping me informed and also taking the time to show me and explain all that was done.
Very professionalBrian did a great job explaining the processHe contacted us throughout the repairGreat resultsVery happy would recommend 👍
I was very satisfied with the repair work to my car.Timing from start to finish was on target.The lady dealing with my repair work was very professional.She kept me updated all the time my car was in for repair.My car was washed before it was handed over.I have been using this garage since 2003 and will recommend it to others.Melvenia Davidson
Toyota was very professional, and communicated with every update on my vehicle.
Elio Sanchez was a pleasure to work with. He kept me updated on the progress of the repairs, returned my calls in a timely manner, while still being very professional and informative.
I just noticed the bumper is not painted the same color as the rest of my car. Customer service was nice.
Took my Nissan Altima to get fixed and they did some awesome work. Very happy with the outcome.
Miryam, Michelle, and the techs made sure to get everything done on time, courteously, and professionally. The desk clerks were also very nice and got me set up quickly.
Anthony was very helpful and kept us informed very step of the way.
Excellent from beginning to end!The Seminole Collision Center repaired our vehicle and it was an awesome experience. We were assigned Ms. Miryan Benito as our estimator agent and she was very professional in every aspect of this process. She explained to us, the need to contact our insurance company and coordinated with the agent the car rental, estimated time to repair our vehicle and maintained us inform of the progress of our vehicle. We got our vehicle back one day prior to the promised date. Thank you, Ms. Benito you did outstanding!
I was very happy with the service that Seminole Toyota provided. Especially Miryan, she very professional and helpful with keeping me up to date with the progress of my Toyota. Thank you!
A . Villanueva was amazingly professional & communicated super well. He even gave me gas when I picked my truck up. Some minor issues being resolved w them though. Nothing major and within the human factor %.
Miryan Benito did a great job keeping me informed at every step of the process. Highly recommend this facility and team
Took me right away... courteous... estimate done in 10 minutes... efficient.
Exceptional service at a fair price.
Ive had nothing, but positive experiences since I have been coming here. Elio has been professional throughout this entire process of managing my vehicles recalls/repairs. Each time I come he has been timely, courteous, and has maintained a sense of professionalism that is absolutely incredible. I give him and this collision center a 10 out of 10 for a great experience.
I have car insurance through Geico, so Geico knows better services and efficient for people.Thanks to repair my car, looks new.
Very professional helpful lots of communication easy to do business with
I was involved in an accident a month ago and brought my 2017 Rav4 here for repair. Anthony was my collision representative and he did an amazing job at keeping me in the loop with the repairs to my vehicle. He by far exceeded my expectations!! I was quoted repairs to take 16 days and my car was finished in 8 days!! The onsite rental pick up made it very easy for me to get a rental and head to work quickly.
Vehicle was ready as promised. Also got text updates with progress status. Car body repairs were absolutely perfect. Also liked that Enterprise car rental was on site so easy to get a rental, one stop service.
Very informative of what was going to be done to my vehicle due to hail damage
Start to finish...excellent! Stayed in touch everyday to keep me informed. Car looks great. Great work. Nice people. I highly recommend them.Lewis
They were awesome! So quick too. Car accident that left my front damaged. Very happy with the repairs and looks brand new. Anthony was awesome! Kept me updated through text and just an all around great experience.
Anthony V. And everyone there did an excellent job on my Ram 1500! I’m truly thankful and would highly suggest to use Seminole Toyota to fix any problems with your vehicle! They just don’t work on Toyota’s Lol ! Very very professional and kept me updated on everything! Thanks guys and god bless you all!WiL Reddick
Anthony Villanueva Jr, our estimator, explained every step of our collision repair. Our vehicle was repaired and repainted and looked in showroom condition when finished! Great job to the team there at Seminole Toyota Collision and Thanks.
We had our Dodge Journey brought here because of a collision. All the damage that was done to it was replaced and repaired. The car looks brand new! Great job Toyota!
Just an awesome service place with top notch service folks. I have taken my car twice for repairs and Highly recommended to family and friends. From the time one is greeted once you roll your car in to the time you check it out it’s just AAA+ service including the enterprise folks right there. The outstanding follow up, the quality of repairs the extra touch and I can go on and on. Thank you Seminole Toyota for the wonderful service folks you all have. Your guys are just excellent even with Covid haunting us.
This Toyota’s body shop did the most outstanding And pristine bodywork on my and pristine bodywork on my Lexus- it was completed on time as promised… And it was done perfectly. Ed and Melissa Or a completely trustable team and should be asked for by name At this Seminole Toyota body shop
From start to finish they helped me through the entire process from the estimate to the repair even the car rental which is all in the same building making the transition from my car to the rental and back was a breeze. The appointments were made next day so there was barely a wait time and during my car repair they kept me up to date with everything going on. I had a great experience.
I recently took my vehicle to Seminole Toyota Collision Center for repairers after a recent hail storm in Lake Mary, FL. The work that was to be preformed was called Paintless Dent Repair (PDR). After the PDR work was complete, I received a call to come and pick up my vehicle .I decided it might be a good idea if I did a walk around inspection of my car before I drove off. To my amazement my car was in worse condition than it was when I first brought it in to be fixed, the work was totally unsatisfactory to me. Because it was late Friday when I received my car, I had to take it home in the unsatisfactory condition I received it.I called the following Monday to speak with a manager and I was ask to bring in my car so they could take a look at it. The manager I met with was very friendly and understanding of my concerns. The manager said he would like for me to bring my car back in a couple of days because he wanted his Director to also see the work that was done on my vehicle.When I returned again with my vehicle, I met with the Manager and Director of the Collision Center. We did an inspection walk around on the work that had been done and right away the Director apologized to me for having received work on my car that was below his and my expectations.After that the Director looked me in the eyes and said please give them a chance to fix this, I did and he kept his word.This vehicle was my retirement gift to myself after serving 25 years in the military. I am deeply grateful to the the Seminole Toyota Collision team for making me feel important. A big shout out to Marianne, Robert, and Anthony. You represent your company with great professionalism, way to go Seminole Toyota Collision Team!
The folks at this facility are friendly, courteous, and professional. The work they do is great. I have had 2 cars repaired by them on 2 different occasions and you will not be able to tell where the work was done!! Truly, as good as new!!
Seminole Toyota Collision Center did a wonderful job repairing my Audi. My estimator, Jacob, made the process easy and less stressful by communicating with the insurance company for me and the on-site Enterprise car rental was very convenient. They did an impeccable job on repairs and it looks perfect! I will use them again if needed and would highly recommend.
Anthony Junior Villaneuva definitely a asset for this excellent place for repair your loving car !!Excellent customer service all the time calling for updates and covering all the details to finish my truck better than new !! Anthony make things from imposible to posible !! In your schedule !!! Never miss time or delay. 100 💯 our family found the best place in central Florida for take care of our cars !!God bless this business and the excellent representative Mr Anthony Villanueva .Ten Stars ⭐️ place !!! Excellent Cuatomer service !!!!
Passenger side impact from collision, damaging the right rear passenger door quarter panel, wheel and suspension components. I picked our car up just shy of 4 weeks later. Absolutely no exaggeration when I say the vehicle looks like it was never in a collision!! Absolutely phenomenal body, paint, & suspension restoration. The technicians at Seminole Toyota Collision Center are artists!The customer service of Miryan Benito was beyond excellent. Miryan was our contact person; she kept me updated on the repair progress from start to finish with texts and phone calls.Thank you to all at Seminole Toyota Collision Center for all you did to make a bad situation beyond better. I really appreciate it! 🤩
Brian was awesome. He assisted me with getting my gym equipment before the starting the repairs and addressed all of my concerns. I loved the updates from the app and they finished on time.
Thanks for your amazing work!
Great. Michele & her team did a quality / repair
Repaired minor front end damage.
Someone hit my car few weeks ago and I took it to them for repairs. They did an EXCELLENT job on the repairs and their service was top notch in every way! Thank you Seminole Toyota for everything!!! Miryan was awesome!!
Great people tk work with and they kept me up to date with all the repairs.
The body work they did was excellent. Side note, 71.00 fell out of my pocket into the side of the seat in my rental car. They retrieved it and had it waiting for me in an envelope the next morning. A good job as well as honesty is much appreciated. Thank you!
Had to replace 2 windows, paint doors, and replace front fender. Wendy was wonderful! Polite, informative and kept me up to date. I liked the automated text messages as well. My van is better than new! So clean! Great detail! Ill definitely use again if needed.
This Collision Shop Is Bad, Had My Corolla Fixed After My Accident And The Bodywork Was Poorly Done, I Could See The Weld Lines Also They Put On LKQ Used Junk Car Parts On My Car And Charged The Insurance As They Were Brand New Parts To Fix My Car. Ended Up Trading In My Corolla Same Night It Was Ready For Pick Up Because How Bad The Body Work Was And Car Smelled Like Paint And Car Was Given Back VERY VERY DIRTY.STAY AWAY FROM HERE.
Service and staff was excellent.
Brian and the whole staff there was AMAZING!!!! So courteous and professional had my car done in 2 days and they were constantly updating me. Would totally come back!!! Thanks guys!!!
They do amazing work. The people that do the painting and blending do amazing work
They completed repairs on my Toyota Corolla faster than I expected. Allowing me to get my car back a few days earlier. The staff was polite and professional.
Great repair on my vehicle. Communication was great!
I was EXTREMELY disappointed in the service here. I was optimistic about my car being taken car of by Seminole Toyota because of their great reputation but instead; I was very rudely hung up on by the receptionist, my car repair was delayed by two weeks, and to top it all off, when I went to pick up my car, the roof had a quarter size chip on it. My wife and I spoke with manager Anthony Villanueva who instantly pointed the finger at the towing company then excused the missing paint as a manufactures defect. I emailed and called him to follow and I have yet to hear back. I also contacted Ed Miller before submitting the review so they can resolve any concerns and have yet to hear back as well.
I was rear-ended and needed my back bumper repaired. Brian dealt with the insurance company, quoted 4 days start to finish. He explained everything they would do, also answered a few of my questions. It actually only took 3 days. You cant tell there was any damage. Very timely work, excellent quality, very professional, friendly staff. So glad I changed from another Toyota garage in town to this one!
They act like they are the best collision center for toyota but I have to tell you they were good all the way up to the point when I pointed out to them that who ever finished sanded my back tailgate and used 80 grit but didnt go any finer and then painted over it leaving scratches in the paint and then clearing over it. They thought that was a okay thing to do which it isnt and the pushed me out the door upon bringing it to there attention they only used rubbing compound on it and said it would be ten minutes I waited 45 just to give the benefit of the doubt I ended up leaving in a rental and still didnt hear back until 5 that it was ready and how they looked for me. Now keep in mind I brought it up there at 10 am what happened to ten minutes? Upon arrival they new I was going to Ga. So they were pushing me out the door and guess what the scratches were still there. After cooling down and being very nice and logical during the christmas break i went back on the date we arranged only to hear oh stuff came up we cant do it right now we will do it next tuesday and Ill give you a rental for the day sounds good but if they took there time the first time fixing my car and made a mistake how bad are they going to do hurrying needless to say i havent been back an my car isnt fixed and they never bothered to reach out to ask why or to try and repair this situation. Good luck Id go else were.
They did an amazing job and every day I receive update text from Melissa 👍. They told me Orlando is the guy who fixed my damages. He did such an amazing job. Thanks Orlando!!!! Shes beautiful
My experience was great from start to finish. The ease and quickness in which I was given an appointment the same day was outstanding .The friendliness of the staff was amazing
Great service. Miryan Benito was very friendly and professional.
The ladies in the body shop office are very helpful and careing about the customer
Very professional, quality work, on time and less cost than other body shops
I had such a great experience with Seminole Toyota as usual! They kept me informed the entire time my car was in their shop from start to finish. Everything was taken care of in a timely manner and my car looks like the accident never happened, I am so happy with the work that was done!
Melissa and Edd were great to work with very professional
I suggest bringing your higher end German cars to their respectable shops as my experience here turned into a lot of drama with 3 trips to finally get it done right elsewhere for just a small dent. Paint blending and matching wasnt good. I am guessing the unique color is something they arent used to. As for their service and personnel; everyone I dealt with was very nice.