Responsive, intelligent, quick turn around. My Mercedes battery failed while I was out shopping, and I knew it was a specialized item (1 of 2 batteries in the car, dedicated to car starting). Tried to call the dealership (who have serviced the car for the last 10 years) as they were fairly close. Nobody to answer multiple call attempts apart from a car salesman “ we don’t sell batteries” and voice mail. They still have not got back to me after 7 hours. Got a jump start from AAA, called Collie, they picked up immediately, took details, called back promptly to verify they had what I needed. Fixed that afternoon, pleasant experience dealing with them, fair price.

These guys are a AMAZING. After the last mechanic blew my transmission hose line after an engine replacement in my T1N sprinter, I had my van towed two hours to this shop. They fixed the problem within a couple days and will be my go-to when I’m in the Bay Area! Extremely friendly, honest and knowledgeable people working here. I fully trust them with my home on wheels.

They took very good care of my Mercedes and got me back on the road. I will definitely keep their number in my phone book.

Performed my 45k maintenance. good service, professional, and on time. what more can you ask. Im hooked.

Great job. Thorough. Easy.

This review has been LONG overdue! Anyone who has a German car with issues knows that they can be a head ache, and my VW certainly was a disaster. I took it to Collies, & they were upfront about the repairs, helped out with the price, and did an outstanding job. They work on everything from your average daily driver to rare AMG sport cars from the past and present. I actually drive by on a regular basis just to see what they are working on. To say they went out of their way does not even begin to describe their efforts, and I could not say enough about all that the Collie team did to help me during a frustrating experience w my car. Their service work alone is absolutely worth the 5 stars, but the customer service is unlike anything I’ve experienced before. I’m looking forward to getting my next German car because I now have a mechanic I trust and appreciate. If for some reason you’re still on the fence, I promise you will not be disappointed with Collie’s.

I do almost all my own work on my old Mercedes cars. But if the job is too big for me, this is the only repair shop I trust.

Fab U lous!!! Super. Cant say enough. This was my first visit. I came here via word of mouth from Auto Haus Mechanics. Mat and Darren were super customer service agents. All of my questions were answered and service needs explained very well. Collie Autoworks will be my go to MBZ service provider.... Barbara

Best Mercedes transmission shop in the Bay Area!

Great service, Im very comfortable leaving my Mercedes with them.

Want to know the true meaning of professionalism. Collie Autoworks........ They are the place to get your Mercedes maintenance done. Denise, my favorite, is simply awesome, easy going and just a great person. Mike is pretty cool too. Service Manger, Roger is always at the front desk to great you with a smile. They are a great group who are true professionals. The work is always done correct and they always try to satisfy their customers – going beyond the call. I highly recommend for Mercedes auto service.

Collies is great. Really caring and thorough. Even reminded me to grab my fasttrak out of my car when leaving it there to be fixed. Really recommend these guys. Great work. Proper pricing. Great customer service which is really missing elsewhere

Long and complicated repair on my Mercedes, weeks of chasing the problems, but all was done to full satisfaction and confidence. I do all basic maintenance/brakes/suspension, and rebuild classic cars and motorcycles as a hobby, so I have a good idea of competent and honest mechanics. My cars go in the shop when it is a serious problem I cannot handle. The whole team at Collie give that feeling that they know what they are doing and take pride and responsibility in their work and service. Plus my car came back so clean it felt brand new again even with 130,000 miles.

My elderly mother expresses her profound gratitude for caring for her 1999 C280 baby!

Darren, Denise and their Service Manager Roger are awesome! Ive been a Mercedes driver for over 22 years. Ive spent at least 50,000 in service at the local dealer for overpriced, incompetent and mostly unnecessary service on my 91 E300 which I purchased new from them. As an example; from the day I took delivery on the car the engine idled rough and no amount of money would get anything but the standard, they all do that. Shortly after I took the car to Collie with over 200,000 miles on it, Darren replaced the front engine mounts and voila, smooth idle and better handling since the engine was firmly mounted to the car.Thats just one example. I sold the old car with 306,000 miles on the original engine and tranny. Its still going strong. My new car is a 2006 E350 and again, Collie is the only shop that will ever touch it.Collie is fair, reasonably priced, and best of all, the absolutely stand behind their work with no push back.Ive youve got a Benz and you love it, there is only one place to go. And if youve got a Benz and you hate it, take it to Collie Autoworks and theyll put the love back into your driving.

Trust is everything with car service. Weve been bringing our Mercedes here since we got our first one in 2009. They always have time to explain what is going on, and with words we can understand.

Collie Works and the team of Dennis, Denise (owners) and Roger (manager) have been amazing with their service of my car and have helped me out not only with taking great care of my car but making available a loaner car when possible...wow! They are professional & honest, always trying to find a way to problem solve with my BMWs car issues, and have exceeded my expectations since the first time I visited them with my car a few years ago. My friend, Eric, who is very particular about the care of his European cars referred me to Collie Works and has been a customer of theirs for many years. What a gift this referral was....thank you, Collie Works and for standing out from the crowd!

Good place to bring a Mercedes Benz

Im a new Mercedes owner of a 2000 CLK320 that needed several repairs. The most major was the replacement of the entire engine fan assembly. Collies did the work for a good price and quite quickly. The manager, Roger, is very friendly and polite. More importantly, hes on the ball. If he says hell call with an estimate or in response to a question, he does!Im glad Ive found a reliable shop for my first Mercedes :-)

Collie has always taken excellent care of our vehicles over the past four years. Best Mercedes service around!

Terrible, requested estimate, no one responded back. Obviously no customer service here. You deserve better than this for your hard earned money

Really good experience shop is very experienced with the needs of my car

The only place to take your Mercedes

FORGET any other repair shop…these people are nice to work with and honest…they will not take you to the cleaners with huge repair bills like the dealerships and other repair shops i have been to..I TRUST them

The team at Collie has been taking care of all of my Mercedes for a few years and I can say that I have never been treated better, including from the dealership! I find them to be trustworthy and the quality of work very reliable and their prices fair.

This is the place to go to take care of your Mercedes

They do good work at a good price, but the thing that has me coming back is that theyre busy enough that the do it efficiently, but not so busy that we have long wait times

Fast, friendly and reasonable prices (oil change)

Great and efficient service!

They helped me get an estimate for damage to my car and did a great job. Thanks Collie Autoworks!

Sprinter Vans - go here.

Pm