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Shell
1400 W Hillsdale Blvd, San Mateo, CA 94403, United States
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Shell
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Pe
Review №1

Mom brought in her European car for an oil change. All done at a reasonable price; the alternative was the expensive dealer. Next day, noted a few drops of oil on the driveway and so the car was returned just to be sure. All was okay but the mechanics here noticed that one of the CV joint boots was cracked and had been exposed for some time. Somehow, this red flag was not identified by the mechanics at the dealer the last time the car was there. So, the Shell mechanics replaced the boot at a reasonable price. Mom was so glad since the problem would only have gotten worse over time til the drive shaft would have needed to be replaced.

Do
Review №2

Just left the station after being refused service to buy a bag of chips, as I’ve done for years. The large man in the pay booth ran out to inform me I’m parked blocking all the traffic trying to get to the pumps. The place was empty! I explained I was just grabing a bag of chips and he wouldn’t let me enter the shop. He was much larger than me and he was getting angry. This turned into a swearing contest. As I drove away I told him that he lost the company business his response was “ You are only one customer.” But I do have friends and family that I will be sharing my experience with. Lost one customer??

Ro
Review №3

On top of being genuinely nice guys Alfredo and Sal are good, honest mechanics. Alfredo has been fixing my cars for 20 years and over that time I have found that hes able to fix ANYTHING. Pricing is competitive and you cant beat the location. Alfredo has even given my son advice on repair issues with his Bronco.

Ju
Review №4

Alfredo and Sol do a wonderful job keeping my car running perfectly. All the services are well-priced, and done skillfully and efficiently. I have complete confidence in their work. Whats more, they are very nice people who take pride in their what they do but always have time to explain the repairs or have an interesting chat. Five stars, hands-down. I rely on them!

Pa
Review №5

Alfredo and Sal are always ready to diagnose, repair and especially explain any problems with the vehicles we have been bringing in for service. I have felt that their attention to detail and honest repair advice has been exceptional and very much appreciated. Service with a smile and integrity are what they bring to their work. We highly recommend them for all of our auto care and yours!

Ca
Review №6

Love this spot! The guys know what theyre doing, they provide quick and reliable service and have great availability. Recently had my oil changed and battery replaced. Not sure I always get the best deal on parts but 100% will continue to go here in the future, cant beat the convenience and service!

pa
Review №7

Alfredo and Sal are the best auto technicians. They are able to rapidly diagnose whats wrong with my Volvo and have it fixed in no time. Service is always friendly and efficient. I can usually get my car in the same day or next day for repairs. Thanks guys for doing a great job (again)!

Ed
Review №8

Alfredo & Sal (& their predecessors at College Plaza Shell) have been keeping my long list of various makes & models of cars running smoothly for well over 20 years. I would recommend them most heartily as a great place to take you car to be serviced due to their diligence & attention to detail. Youre in Good Hands with Alfredo & Sal!!

Ph
Review №9

Alfredo is awesome. I recently moved to N. CA and work around the corner. I needed my oil changed (after a 3000 mile cross country drive) and wanted my brakes checked out. I called in the morning when he opened, I had my truck down the hill in 5 minutes and Alfredo took care of me before noon! It was such great service and I really enjoyed working with him. I plan to have my truck serviced there each time it needs it and Im in town. He also filled all my fluids and even reset my tire air regulator which I didnt ask him to do but was needed.Great service, easy in and out and IN THE BAY AREA? Thats 5 stars.

Ro
Review №10

Alfredo at College Shell Auto Care is fast, honest and fair just like Dave who turned over the business to him. Sal, the other mechanic, is great, too. Ive been trusting my familys fleet--including a hybrid--to Alfredo for years. I trust his advice and his work. Make an appointment to have your oil changed, tires rotated and brakes checked and spend the hour waiting by having a bagel at Sonoma Valley Bagel down the street.

Ji
Review №11

Since these men have taken over the business the quality of care at this facility is outstanding. They go the extra mile and provide excellent advice as well as service, helping me to make long term plans for the cars maintenance. On time, honest, and friendly.

No
Review №12

It is very hard for me to accept that there are a number of customers reviewing College Plaza Shell being just one STAR... I have been a customer over the last 10 years and I have been always appreciating and felt very enthusiastic with the job Alfredo provided to me in various occasions with my cars. He is always honest and open for suggestions, and tell me what he found and not found (yet). He is always a very good listener that he pays a very careful attention to what I tell him. I cannot explain what my problem is technically, obviously; however, he will get it eventually, and try to figure out what I meant to say.I always appreciate his service.

do
Review №13

Love these guys- have been going 2 them 4 a decade or so & theyve fixed major as well as bizarre stuff 4 me & have done so in a timely fashion. & have never gouged me on price! I originally went. 2 this shop becz my car was dying & barely made it up hwy. 92 & they were the closest shop. Fully expected to B overcharged but they did not! Ive been going 2 them ever since & have found them. 2 B honest, trustworthy, & efficient & I truly like Alfredo & Sal! They bailed me out of automotive jams many times over the years & They R my Go To guys whenever I have a vehicle problem!

Li
Review №14

College Plaza Shell has been my main car maintenance source since the mid-90s. Ive consistently received excellent service from them and all employees have been friendly, knowledgeable and helpful. I ended up owning a 1997 Audi A4 for 14 years, and it was thanks to College Plaza Shell that my car stayed in such good shape throughout that time - Ive since sold it to a friend who continues to drive and enjoy it. A variety of issues with the car surfaced over time and College Plaza Shell was almost always able to diagnose and address the issue. When they couldnt fix an issue themselves they were always honest and up front about it and would do their best to recommend how to go about taking care of it. Similarly, I have never felt like I was being pushed into more repairs or service than what was necessary at the time; they treat their customers as long-term partners and recommend the service they honestly believe is needed, even if that means less revenue (sometimes even zero revenue) for them. I highly recommend this business to anyone needing friendly local automotive care.

Ge
Review №15

Great service! Very thorough. Reasonable prices. They even followed up with me to make sure I was happy with the service!

Ka
Review №16

I have always found College Plaza Shell to be honest and reliable. They have been generous with services and time, sometimes checking batteries and tires for free. They are also very convenient, as I can leave and pick up the cars late at night.

ku
Review №17

One nice lady running the show. Cleanest bathroom Ive ever seen at a gas station. Pristine!!!

Ca
Review №18

College Plaza Shell has been our place for car care for almost 15 years. I have always found them to be personable, honest, efficient, and flexible with their schedule. Alfredo and Sal do excellent work and have earned our trust.

Au
Review №19

I have been taking my car(a) to be repaired here since 2011. Had sn old Durango that repares were going to be enormous with the dealer. I stopped by to put gas and started chatting with Mr. Alfredo about the truck. Brought it to them they have been taking care of all my mechanics needs since. Honest, dependable and great customer service.

Ed
Review №20

I have been having my full stable of cars (up to 6 cars at one time when my now-adult children were living at home) serviced by College Plaza Shell for over 20 years & have always been appreciative of the honesty & the competency shown in keeping all of these different cars in running condition. Ive always felt confident that the two Daves that preceded Alfredo & now Alfredo will give me honest opinions as to what needs to be done to keep the cars in working condition without discovering unknown problem areas that would increase the costs.Now that Alfredo & his trusty sidekick, Sal, are running the operation ; I continue to have full confidence in their ability to keep my cars (now down to 2) in tip-top shape & I will continue to bring them to College Plaza Shell until I either move away or get to an age where I can no longer drive.Ed Rhein

Su
Review №21

These guys are Thorough, Reasonable, Dependable...and the Cleanest garage Ive ever seen!

Lu
Review №22

College Shell has been taking care of our cars for 23 years. Alfredo and Sal provide a great service in a personal manner.We have appreciated their excellent work and will continue to give them our business.

Jo
Review №23

I have been taking my cars to these guys for at least 11 years now. They know what needs to be done per manufacturer recommendations and wont try to sell you work that isnt necessary.

Ch
Review №24

Great lady working on the morning I was there. On my way to the airport and she turned the pump on early for me so I could top off the rental car.

Je
Review №25

Excellent location! Convenient and clean.

Se
Review №26

Clean, pumps are quick so their filters arent clogged.

Ev
Review №27

You must not go here. The guy charged me $123 for engine oil ( $90 for labor ). He really ripped off my money.

Da
Review №28

Clean, Neat, Good Service!

Zi
Review №29

Very nice!

Information
7 Photos
29 Comments
4.5 Rating
  • Address:1400 W Hillsdale Blvd, San Mateo, CA 94403, United States
  • Site:https://find.shell.com/us/fuel/10008317-1400-w-hillsdale-blvd
  • Phone:+1 650-573-7959
Categories
  • Convenience store
  • Gas station
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Full service gas:Yes
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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