HORRIBLE CUSTOMER SERVICE!!!!!!I fill up 2 per week at this station because I drive an 84 passenger bus. I pay approximately $300 per week as a customer. Today as a customer at 6:40am I asked if I could use the restroom. The 2 Hispanic ladies working were EXTREMELY rude saying there is no restroom. So I asked where do they use the restroom so that I could go there. The response they gave me was what is your problem sir. I couldnt believe this response so I informed them again that I was a customer and Im on the road for long periods of time and I need to use a restroom. Theyre only responseagain was what is your problem sir.I RECOMMEND THAT NO ONE SERVICE THIS LOCATION UNTIL THEY REPLACE THESE WOMEN!!!
I put gas this early morning full tank. I used extra paper sheets to handle the fuel nozzle dispenser. Then the lady manager / attendant came out of nowhere and berated me for using paper sheets, to save paper towel for other customers. Since I forgot my gloves, I thought its prudent to use few paper sheets to handle the dispenser. Her action smacks of being cheap - any protection for the sake of the customer not getting infected by this viral epidemic is worth MORE than any extra sheets used! Any reasonable person would know that. Its not as if I hoarded any extra paper towel beyond what I used. I was taken aback by this.I always gas up at this station - despite Chevrons higher prices - so Im disappointed at this incident. I usually gas up in the evenings, and the night manager / attendants are actually kind and considerate especially when I need to add air to my tires. But todays incident with the daytime attendant left a bad taste in the mouth. So cheap! (And Chevron gas is not cheap compared to other brands!) Chevron management, take note! (Better yet, you should consider providing hand sanitizers for your customers?)
Visited to fill up with diesel fuel. The pump only pumped out 11 cents worth of fuel before not working. Used my Safeway points for a discount that could not be applied after this incident - my discount was lost. Frustrating and to top it off the cashier was not a bit helpful. Off to another station.
Horrible 50s faux art-deco decor obviously by Andy Warhols cousin. I half expected Wally and Beav to show up in a fake sock hop advertisement advertising a dance of the jitterbug. Could these people be any more outdated? I understand the whole simplicity in industrial retail shelving thing, but it has definitely been taken TOO far here.No sense of design or flow at all. I felt so cramped between the energy bars and the top ramen I nearly had to stave off a panic attack.Definitely evokes a sense of being trapped instead of liberated. Horrible, rough matte-brown paper towels in the bathroom left me wondering whether to subject the skin on my hands to a rough scraping or to simply leave without drying. One wonders if the management feels a clientele without skin on their hands would lead to more sales. Of lotion, perhaps? Absolute cutthroat tactics.And another thing, to say Miguels customer service leaves a little to be desired in in fact quite generous, When asking about a certain flavor of energy drink I frequently partake of he simply responded We do no have week. As if this answers my question at all! What does that even mean?He might as well have spit in my face. Never have I felt so unappreciated and in fact scorned.Shame on you Chevron. Shame on those horrible pastel colors on the outside of the building. I understand that management may have liked those fake gas station toy sets as children but did you have to model your whole building after one? To think I have even frequented this establishment at all simply makes me want to vomit.My money would be far better spent on a locale with a far better sense of aesthetic. Marias upswept front bangs and bushy mullet tail suggest a completely out of touch staff base. Hairspray-plastered bang waves? What is this 1987? Jesus!Shame on you Chevron. Enthusiastic thumbs down.
No bathroom. The idea of a gas station with no bathroom seems just about as reasonable as a burger joint with no ketchup. Am I the only one who feels this way or do you think so, too?
Guy refused to allow me to fill air in my car. He said I had to pay for air. Sad part is I live 3 blocks from this gas station - BUT now never going back there. Also, filled out a State of California complaint form since they have to provide free air to gas buying customers.
Price is higher than Google represents. Not extra value than the other stations round here
High priced gas like others in the peninsula.