Top of the line mechanic, very professional, knowledgeable and friendly, the mechanic will do a thorough check up of the car and look for possible breakdowns down the road. Clean auto shop premises, better to call ahead before you go, he may be unavailable working with other vehicles, appointments would be preferred, highly recommend.
Its one thing to read a review about a repair where everything went more or less as expected. But the real test of a business is, what happens when things do NOT go as expected?In January of 2017, Sam replaced the alternator on my 95 Ranger with 215,000 miles on it. Last week on the way to Sacramento, the new alternator failed. A typical warranty is 90 days, and I was already double past that. When I called Sam, he remembered me (I was a first-time customer in January), and he said that he would take care of it.When I explained that the truck was in Sacramento, and he was in San Mateo, he agreed that without a working alternator, even a freshly-charged battery would not likely get me back to the shop. He suggested that I upgrade my AAA membership to Premier that allows one 200 mile tow every year. At Sams suggestion, I now have the peace of mind of additional service from AAA, *plus* a brand-new alternator installed at no charge with a sincere apology for the inconvenience.In short, the dude knows his stuff, and he stands behind his work--even though premature failure of an electro-mechanical part is clearly beyond his control. And Sam is a nice guy, too!
Sam diagnosed an engine oil leak and power steering hose leak on a 97 BMW 328i. The car underside was a mess, so following the repairs he power washed and cleaned the engine. No further leaks detected so it was a success. His cost for repair was very reasonable and he completed the work on time. I would go to him again.
My Lexus had a loud noise like a muffler losing its connection on acceleration. I took it to three different shops; Sam diagnosed a broken engine mount right away.
Sam is great!
Good guy, great price quoted on replacing timing belt on Lexus SC400.