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CARSTAR Chilton Auto Body San Mateo
401 1st Ave, San Mateo, CA 94401, United States
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CARSTAR Chilton Auto Body San Mateo
Comments
lo
Review №1

This is Maria Freitas grand daughter. She want to thank you guys for a good job that you made in her car and also washing her car. You did a excellent job. Thank you so much

Me
Review №2

Very professional and nice. Work done was great and bonus, they washed and vacuumed my van!! Im not sure if this is standard, but it was unexpected and very much appreciated!!

Ke
Review №3

They made it so easy! Super friendly and completely on top of it. I highly recommend using this service!!!

Jo
Review №4

Had a good experience with their costumers service and they took their time to explain to me the work they did so I am happy with how they treated me and how the work on my car was done

Ka
Review №5

Great fast friendly service. Silvia was wonderful.Very helpful. I bought my car in on Friday afternoon and ask Silva when it would be ready. I told her I took a few days off and I needed my car Wednesday. She said they do the best they can. They are closed on weekends. Silvia made my Monday and called me to tell me my car was ready. The car was like new. They washed it too. So happy!!!!

An
Review №6

Reputable service and close by. Very pleased with their workmanship and presented a clean car, and Silvia and Tabitha ran a great front office.

Li
Review №7

This place is the best. They kept me updated and they are very professional. I will defiantly refer them and will go back if needed.

Zu
Review №8

The lady in the office is super friendly and nice. She explains everything.

He
Review №9

Very good service I am impressed,fender and dent repaired car clean and great service.

Ja
Review №10

They made my bumper look like new after it had been rear-ended.

Do
Review №11

Professional, job well done, delivered work on time, 5 stars

Jo
Review №12

Great place. Excellent customer service. Unfortunately this is my second time here. Not my fault of course. But this the best body shop around. Every employee is always super friendly and they always take care of customers. My car looks amazing and the work is 100 % guaranteed.

To
Review №13

They did an excellent job!

La
Review №14

Chilton just took in my Denali last month for damage to the hood. Their estimate for the repair was fair and they were able to schedule my work quickly. Overall I can say they did great work, were on-time, dealt with the insurance company, and the car came back looking right the first time. I recommend Chilton San Mateo!

Ja
Review №15

Had my ML done there couple of years. They do an awesome job matching my paint. Staff are courteous and friendly. Came by to get an estimate and nothing have changed, they are great people!! Defintely will have them work on my GX once insurance goes through.

Ja
Review №16

This body shop was very attentive to us in time of hardship. I feel like everyone in the shop was very nice and customer service was great. This shop completed the work when they said they would and they were honest in price and in what needed to be fixed. I appreciate good businesses like this and highly recommend Chilton Auto Body!

Er
Review №17

Awesome guys here.I had a few scratches on my car and went here to see if they could fix it. The guy there basically said I had two options: do some touch-ups for $60 or do a full repaint of one side which would look better but cost $1700 (in which case, we could go through insurance).Since the price of the touch-ups were so low, even compared to my insurance deductible, I asked for touch-ups. He did them quickly on the spot, and then said if I decide Im not happy with the touch-ups after a few days, I could go back and go with the full repaint and he would just refund me the amount for the touch-ups! Honest and great guys to deal with.

ar
Review №18

Recommended by my dealership, I had my car towed to Chilton. They were the souls of kindness and courtesy, even after we determined that my car was a junker and they wouldnt be doing any work on it. Despite it being clear Id be spending no money there, they were unfailingly helpful through the experience until I was able to arrange for salvagers to tow my car away. Excellent humans work here, although I have no idea how well they fix cars.

A
Review №19

Came here for accident related damages, twice. Very satisfied. Easy process, fast work. Enterprise comes to pick you up.

je
Review №20

These guys rock. Larry and Yesenia go above and beyond. Highly highly recommended.

Ma
Review №21

Did very good work for me. Estimate was very competitive, customer support excellent.After going to three ships for estimates they were best in assessing the damage and promised to keep the price. I was very happy with them.

Ti
Review №22

Great service and great work done to my vehicle.

Ga
Review №23

Worst autobody experience I ever had. Customer service below zero. They try to fool you. Two employees openly lied to me and I waisted my time.

Li
Review №24

We had bad experience with the very first person we met in this place. The person tried to fool us about the cost estimate. Terrible service. Not recommended!

Na
Review №25

Awful, Terrible service and overcharging insurance. Car was delivered weeks after it was promised, then they left wires hanging from the dashboard among other problems.They charged over 13,000 to my insurance, which is investigating both their charges and the quality of their repair.DONT GO TO any Chilton.

Da
Review №26

Great service.

Information
6 Photos
26 Comments
4.1 Rating
  • Address:401 1st Ave, San Mateo, CA 94401, United States
  • Site:https://carstar.com/locations/ca/san-mateo-15397/
  • Phone:+1 650-347-8420
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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