The website does not make it clear they are not open for business. If you order something online theyve got a ship it there and then make arrangements for you to come pick it up. Drove a long way to find out that the guy behind the glass wont even talk to you and when you call you are connected to the east coast. When the local staff is too busy to talk to you. Save your gas and shop somewhere else.
I cannot say enough positive things about this business. I discovered them through the Amateur Hour horse podcast. They always have what I’m looking for, the customer service is great, and they offer free (fast!) shipping in California.
My first order with Riding Warehouse was a blind purchase on the internet. When my product arrived it was damaged. I emailed the company with photos, and within 24 hours Alison contacted me offering a refund or replacement. Alison never asked any questions, she was set on fixing the problem. I was so happy to be treated well. This is what American customer service is all about! Do not mill about on the internet. If Riding Warehouse has it, go ahead and buy it. These people treat you like you should be treated.
Closed due to Covid, online or call-in only. Better luck in 2021?
Went in to buy my 8 year old her first pair of English riding boots and half chaps. They were super helpful and very friendly. It was awesome that we got a 10% discount by being first time customers. We will definitely shop there again.
Excellent customer service and competitive prices. THEIR RETAIL LOCATION IS CLOSED. They are only open for online and telephone orders.
Prices are good, they have a good return policy and a decent selection. Just remember that most of their stock is in a warehouse and you have to ask to see it, it isnt just hanging up in a store for you to browse. I find it helpful to already know what I need and what they have by looking online before showing up.
This is my go-to, one-stop shop for all of my equine needs! They have great prices and you cant beat the free shipping, next day delivery on orders over $50 when you live in CA! Great products, great customer service, fast and easy. Love shopping online at the Riding Warehouse!
Fantastic...from beginning to end. The website is lovely, super easy to find things, easy to order. Once I placed my order they emailed, they answered when I emailed back, emailed when it shipped, again answered when I emailed back. Amazing, Ill be ordering from here again for sure. Thanks guys!
Love this place! They are so helpful and ready to get you what you need! So happy I found it!
Great service in person and online, in these difficult times!
Wonderful people. great prices. Clearly a small enough company to really care about their business and care about you. I only wish they were in Georgia!
Great prices, excellent product offerings, knowledgeable and friendly staff. Convenient order ahead and pickup in store.
I absolutely love this place! Such a wonderful selection of tack & supplies! The prices are also SUPER affordable!
This place responds to emails very quickly and the return system cannot be beat! I am hooked and will definitely be a forever customer :)
My favorite place to shop for tack and accessories. Great prices and even better customer service!Please dont change a thing!
Great products and great service at great prices. The items on display arent that extensive, but there is a huge warehouse with all their online catalog in the back, any of which can be brought up to look at and purchase.
Amazing customer service!!!Great prices, received my order within a couple of days!!!
Great prices, excellent customer service, and when I order online, I usually have my order delivered to my door within 2 days.
Love this shop! Organized, friendly, and great deals.
I wish they had more out on shelves for customers to see.
Great prices, quality merchandise, and outstanding customer service in handling a return.
They have a great selection,super fast shipping and really great prices!!
Always a five! Love them!
Great selection!
Very helpful and friendly!
Great selection and service
I 💖 riding warehouse
Best ever
Not great