Mike Counsil plumbing has been a pleasure to work with from calling in the problem to getting a technician out to look at the issue.Alex, Ben, and Hector were amazing technicians to work with. They quickly diagnosed the issue and explained everything in a way that was easy to understand. Their customer service was some of the best I have ever received. Additionally, Alex made himself available for help and to answer any questions after they left. Because of their excellent service I dont think I will ever use a different plumber.
What started out as a pretty big job became a REALLY big job, but the team at Mike Counsil was polite, respectful, answered any and all questions, was clean, safe (masks, floor covers, shoe covers, etc) and all of this never made me doubt my choice in using them for the work. Bobby Mata was the lead tech that came twice for the discovery and discussion around work, explained plan, process, and pricing - and moved forward once agreed to; he came twice since my job expanded after some findings of previously badly done fix-it work; Bobby was professional, explained things, drew out examples to answer questions, etc. My job site was then turned over to be run by JJ Cabrera and his team; one of the main staff here throughout the job was Hector. JJ, Hector, and others were incredibly hard working, friendly, communicative, respectful of my property and cleaned up each day so the job site was left tidy and safe. They were just a pleasure to work with. I ended up having to replace my main lines under the house, through laundry and kitchen, and all the way through my front yard out to where it connects to the city sewer; replaced was the original cast iron from when the house was built, so at least 58+ years old. It was corroded, crumbling apart in some places, had lots of roots making their way in, etc. Additionally, as mentioned, some interesting previous fixes were found that this crew now had to tackle - 15 length of a 3 pipe slid into the 4 pipe to bypass the crumbling that started out under my house where it was accessible and then went to the 5-7 deep under my porch area, this was obviously a band-aid done by a previous owner that didnt want the huge cost and effort it needed. A pipe that was part of a decorative water feature that had been covered over - this was just a hole cut into the main, the drain pipe held over that hole and cement poured around to connect them - obviously this led to an eventually cracked main. Overall, it was A LOT of work that they did well, professionally, and fully permitted and inspected - the guys were present for the inspector visits. Though it was a costly project, they offer a 40 year warranty, and since it was to replace something already more than 50 years old, I think I wont have to worry about it again! Thank you Mike Counsil Plumbing!
We had a non plunge-able sewer main line blockage. Mike Counsil Plumbing scheduled us in a timely fashion, & we’re out within 1-1/2 hrs. Alex, Ben, & Hector were very professional. They explained their process, trouble shot the issue, and cleared the blockage quickly.It must be noted how thoroughly they evaluated the potential issues.We will use Mike Counsil Plumbing again without hesitation.
Mike is local grown here in our neighborhood. Grown up in the business and has always and very promptly taken good care of us along with man of our neighbors. Thanks Mike!!!
Yobani and his team have replaced water heaterAnd replaced all sewer and water lines. He andHis team have been so professional and keptUs updated each step of the way through a 3 week process. Each day we have sewer and water by end of day and they clean upWork area. We would highly recommendMike Counsil for any plumbing needs.
I found a leaking pipe late in the afternoon and called Mike Counsil Plumbing. They were able to send out a plumber within 90 minutes. J J Cabrera came out and was able to do the repair. He did an excellent job. He was very professional and explained the repair needed and the cost. He cleaned up completely when he was done. I was very happy with the job he did,but I do think that the repair cost was on the high end.
There are two technicians who worked on our house this week. The first was Jason Gomez who unclogged the drain on our master bed room basin. He was very courteous and professional and spent so much time to unclog our drain. The second technician was Francisco Valtierra who installed a pressure regulator and an expansion tank in our water heater. He was also very courteous and professional. We are extremely satisfied with their work. I highly recommend Mike Counsil to anyone with plumbing problems. In the past we have done business with other plumbing companies. Mike Counsil is the best!
Total re-pipe of sewer lines. Everyone was pleasant and professional to deal with. It was a big job and they paid attention to details. They cleaned their area after after every service day. Everything was done in a timely manner. They informed me of the schedule and warned me when water will be turned off. They got the permit for work done and comes with a 40 year warranty. I feel confident of the job done.
We were having very low pressure in our shower and other outlet. Their technician came over and after reviewing several things, he concluded that the pipe under the drive way coming into the house needed to be replaced with bigger diameter pipe!! He quoted something around $15000!! I didnt trust that advice. I brought another plumber who found out that our water softnere was on the fritz. Once he disconnected our water softner the pressure was restored. So it took me a new $600 water softnere to solve the problem. They wanted $15k for something totally unrelated!! Dont use these guys!
First of all the serviceman I had was Besmir Hyso and he was great. We had loose faucets which were incorrectly installed during construction and Besmir repaired all of them and did a great job. Very personable and very interesting person. I have always used Mike Council for both Electrical and Plumbing needs and will continue to do so.
Forgot to show up at my scheduled window. When I called to say, “Where’s the technician?” they sent someone last minute who only gave an “estimate,” so my work still didn’t get done that day. ( an hour late, too).After the estimate was given and the work was agreed to, I never got a call that job was scheduled. The job was tentatively verbally agreed to occur the next day at noon, but I never got the official confirmation call.When I called the next day, supposed day of service to confirm this job, their system was “down” and they couldn’t verify that I had a job scheduled for the day. They are overpriced as well. I kept getting the run around, spent many minutes calling, and waiting. After an hour of this on the second day, I gave up on them. I can’t wait two days for a supposed job to maybe happen if I am lucky enough for them to confirm with me. The bottom line is that my job should have been scheduled and confirmed the first day, the day that the estimator came out. The fact that I had to follow up on day 2 was ridiculous in and of itself.Oh, and this job was initially scheduled for two weeks earlier. They had called me the day before and asked to to reschedule because of someone else’s emergency. I agreed to delay my job since it wasn’t an emergency. This is how they repay someone who agrees to have their job delayed! Respect your time, and just call someone else.
Team was very professional and polite. Yobani kept us informed of the plans everyday and gave us a summary of the progress every day. The team worked in a safe and clean way and everyone went above and beyond with excellent customer service. People showed up on time and informed us in advance on arrival time. We are very pleased with the work!
The service dispatcher did a great job of notifying me of a service delay and when I could expect the services personnel to arrive. It was good to see a familiar face when Anthony Morin showed up to perform routine maintenance on our water heater. He was one of the individuals that helped install that water heater last year. He arrived on time and performed the maintenance task quickly.
Mike Counsil Plumbing contacted me quickly, scheduled an in-person meeting to see the water heater, answered my questions, including about the various water heater options, and gave a no-surprises estimate including permits. Another company gave a quote without a visit based on a photo from me, but I found out they didn’t include the permit. Mike Counsil uses highly rated Bradford White water heaters. They did an excellent job on the install, including dealing with water and gas piping that basically blocked the old water heater in.To top it off, I got a competitive price and they came back for the permit inspection. A very professional company.
Mike Counsil plumbing and was excellent. They came out within a few hours of our call which was great because it was a problem with our kitchen sink. The two people who arrived, Anthony and Benazir could not have been nicer and we’re very careful to keep the house clean. They explained everything. The price was excellent and the work was quick and effective.Very impressive. We will use them again.
I have used Mike Counsil several times. They are on time, professional and their staff is pleasant and knowledgeable. Lonnie installed a new shower head this visit and I am happy with his work.
Repaired main water line from house to the street. Everyone I spoke with from the first phone call responding to my emergency service call to the end of the job was extremely professional. I talked to them at 9 am and they arrived by 11:45 to do the repair. They arrived when they said they would arrive. They kept me up to date on the status of the repair and finished at the time they estimated. My first time using this company and they will be my first call the next time I need a plumber.
Bobby and Ernie looking so professional and clean with their uniforms showed up on timeAnd they were able to unclog the drain right away. Bobby showed the damage in our main drain by using his sewer camera at no charge.He was able to assess the damage and recommended a course of action.We opted for more work to be done, so another 3rd crew came and took over. Justin replaced our pressure reducing valve and he was very careful not to kill and damage my fragile Jade plant which I was very grateful. He also installed an expansion tank in our water heater. Overall experience was great! Definitely will hire them for future projects!
The company called and wanted to set up an appointment for Wednesday to bid on a variety of stuff I needed done, including clearing my kitchen sink drain. I stressed the urgency of the drain and they promptly sent out a technician the same day. Anthony Morin was kind, thoughtful, diligent and very, very helpful. He spent several hours problem solving and calling in reinforcements when needed. It was a more complicated job then it seemed it would be at first but the crew got it right and the drain works great now.
Our Grohe wall mounted faucet had been leaking for a couple of months. We had a couple of plumbers out here that wouldnt or couldnt deal with it. We were so frustrated and finally we called Mike Counsil. They assured us they had a plumber familiar with the European faucet and sent Besmir out here promptly. Besmir was not only extremely knowledgeable and efficient he was also so nice.!! Fixed the leak in a matter of minutes and then showed us why it had been leaking in the first place. (water pressure was too high and the regulator had been removed from a previous plumbing problem from another plumber). Besmir and Hector installed a new regulator in a couple of hours. Couldnt be happier with the work and the fantastic service. I highly recommend Mike Counsil Plumbing and the great service Besmir and Hector gave us. They followed all Covid protocols and went above and beyond in their explanation of the work to be done, the fees involved, etc. I give them 5 stars plus.
UPDATE: I should give credit to the company since they did contact me about my experience and fully compensated for the work other plumber did to fix issues after Mike Counsil work.I had following experience with this company:We had a leaking manifold (the shut-off valve with L-shaped pipe that comes from the street to the garage).Called Mike Counsil to check, when the technician arrived - they said it must be fixed immediately. Since we were without water, I agreed.They fixed the manifold next day, but insisted on getting $800 permit because they cleared 2 inches of soil around the pipe. Total was $2k after negotiating down from $3k.Later I called for quotes in a few local companies just to compare. All of them were less than $600.After further asking my neighbors and around I learned that its normal practice for Mike Counsil to take advantage of clients in urgent situations even if they claim they go by the book.But this just a part of the story. Mike Counsil plumbers did not properly clean the new pipes before the turning the main shutoff again. A lot of debris got into the water and clogged the fill valves in both our toilets. Both toilets started leaking. Furthermore, it broke the electric solenoid in our kitchen faucet (the expensive touch model).When I called them to fix the problems and they sent technicians they tried to blame it on me. They claimed I had wrong pipes in my house. The right pipes supposed to be all copper.Eventually, they called their managers and they confirmed that pipes all ok (all copper indeed) and admitted their fault. They cleaned the fill valves and promised to replace the solenoid (which they needed to buy first).Apparently, they didnt do a good job at the cleaning and both fill valves started leaking again next day. I didnt want to deal with this company anymore and hired good local plumber who just replaced everything in both toilets.A couple of weeks later a plumber from Mike Counsil showed up and replaced the solenoid.
Anthony was very professional and polite. The work was done quickly and completely. I found Anthony to be exceptionally well mannered and respectful. He walked me through the problem, gave me options, and executed the fix. I could not ask for a better experience.
Anthony was very professional and polite along with being very knowledgeable. I would definitely recommend MCplumbing to someone needing plumbing service.I would also request Anthony M. for my next service call.
Alex is very professional and patient to explain everything to me who do not know anything about plumbing
Anthony provided great service. He arrived, got right to work. Excellent friendly service. We are very pleased!
They added a separate valve to allow cold water to run into our sink faucet while waiting for a refrigerator part. Great suggestion to troubleshoot our problem and very professional service with guaranteed work. I hope they continue their work values
I have done business with this company for several years. They do excellent work in a timely manner and are very professional. I strongly recommend this company.
This was the easiest service request I have experienced in a long time. From the first call talking to Connie to the follow up call from Desiree to the actual work that Alejandro did; it was just a breeze to schedule and get the work done in a timely manner. The prices was very fair. I will not hesitate to recommend Mike Council; and I will definitely use their services the next time I need professional plumbing services.
We had Anthony over today to help us unclog our kitchen sink. As soon as he came in he was respectful and welcoming and got along great with our un house dog as well. He was not only informative as to what he was doing to fix our issue but educational as well so we don’t have future issues. Thank you Anthony for a easy visit!
From start to finishing the project all three men were very professional and extremely well trained at their job. Each one had a specific task to perform and I was very pleased with the results. Thank you Lonnie, Ernest and Ray.
Faucet handle was dripping. Faucet needed to be replaced. All plumbing under the sink, previously installed by Mike Counsil Plumbing, was bone dry. Just the faucet was faulty. James Riggins was the technician (could not select him from survey dropdown, his name was not there). James let me know he was on the way and was right on time. Hes courteous and professional. Great service. James is very customer focused. Made sure everything was working properly and that I was completely satisfied.
Matt and his team did a complete replacement of the old metal pipes. The work done was done in a timely manor and I am very happy with the outcome. I would recommend this company for any plumbing job
Love working with Mike Counsil. I know when they are coming, the work detail /outline is thorough and the quality is excellent. I can count on them to do the job right every time. Shout out to their front office too. I can call them and they are so helpful and friendly every time. Josiah is the best, he worked on issues at my house and my dad’s house and is super personable, friendly and professional. You get what you pay for, you can find “deals” all over - but with these guys you know it’s done right and it’s done quickly. Plus they stand by their work 100% so future issues will be resolved.
Water softener, located outside, had ejected the softener bypass plug & water was gushing out.I opted for a temporary fix which was professionally handled. It was pricey.The technician was very professional, friendly & helpful.
Ernest was an amazing worker! He always greeted us during a long project and was super great at explaining things when I had questions! While redoing our plumbing, he ensured that we had a working toilet every night so we were not without a restroom! I am sure it took a lot of careful planning and time management, but we really appreciated it! Thanks so much for everything!
Anthony did an excellent job. He was very professional & friendly. He practiced all Covid protocols.
We had a leak next to the washing machine and the pipe had burst so we called Mike Council Plumbing... Wow. They were so professional and got right back to us from the get go. Mario came to take care of the problem and was so awesome. ON Time, so nice, and did an amazing job!!!!!!!!I will honestly not go anywhere else for my plumbing needs. These people are awesome. Thank you Mario you are the best!!!!!!!!
Technician Axel came out to help me with a clogged sink and drain in the kitchen. He quickly identified the issue, provided me with an estimate and completed the job, all in about an hour or so. He was friendly and professional. I would highly recommend this company and their lovely staff.
Excellent people. Honest and thorough
Quality work completed. Cost was TOO high for the service provided.
Very professional! Did awesome work! Would definitely highly recommend
JJ and his crew were amazing for our house re-pipe!!
Very good people to work with didn’t excellent job.
Anthony was really informative and responsive. We will probably make some of the repairs he suggested. Excellent service as always.
We are so happy with Mike Counsil plumbing. Bobby Mata came out and inspected our tankless water heater. It was agreed that we needed a new one. Bobby was very patient and explained all that was needed plus the different options we could choose from. On the install day he arrived right on time. It took him very little time to install and get things working properly. He was very professional, respectful and knowledgeable. I will definitely recommend MC Plumbing to my family and friends.
This is the second time Ive used Mike Counsil Plumbing as I needed a new recirculating pump. They gave me an estimate for the work, came back a few days later and completed the work. Great job, very professional. They found a valve that was leaking while they were installing the pump and went ahead and fixed that as well. Will continue to use them for all my future plumbing needs.
Installed new dishwasher, new sink, new air gap, disposal, and new faucet. All perfect
Great work. Extremely expensive, however price was reviewed ahead of time ..
Anthony did a great job! We had a problem that needed to be taken care of immediately and we got an appointment window right away. He arrived on time and the repair was done quickly and efficiently. We will definitely use Mike Counsil plumbing again.
Promptly responded to request for estimate and competently installed a new water heater on short notice. Thanks!
Everything done by both technicians was very professional and thorough. All the issues Corey documented were corrected by Mike. The job was done quickly and efficiently and Mike checked all the new installs as he progressed. I found the work done by these two gentlemen to be excellent. Best of all, I felt I got my good value for money spent.
Alejandro Ceja went above and beyond. He was always courteousand dependable. I may have his last name spelled wrong. Forgive me.
Bobby Mata came back today from MC Plumbing and serviced our shower temperature valve which sounds simple enough but its an important part to the regulation of hot/cold water flow from the water source. Bobby finished, showed me the finished work, great job and even showed me how to do this in the future. Its like searching You Tube but live and in color. I could ask questions. Price, totally reasonable and very courteous, professional, well dressed, well mannered. Ive worked with a few plumbers over the years for this and that but really happy i called on MC Plumbing and even better, Bobby Mata worked on my problem at home. If their technicians at MC Plumbing are like Bobby, then MC Plumbing is the place to call when you need quality service for your plumbing needs. By the way, office staff were all very helpful, courteous, confirmation calls, helped me even reschedule once leading up to the service today. Call MC Plumbing when you feel a professional is needed.
Mr. Alvarez did a great job of replacing our kitchen faucet. He was prompt, skillful and obeyed the prevailing protocols of our pandemic. We would use him again and recommend him to others.
Glenn got us started, and left J.J. Cabrera in charge of our project: replacing the pipes and waste line in our 60-year-old house. He answered all my questions and kept me informed of every step along the way. He and Besemer arrived promptly, and made sure we had water and sewer service at the end of every day. They even put down floor coverings and a special zippered tarp above the crawl space (inconveniently located in a bedroom closet) to keep the house clean. I highly recommend!
Anthony was great. Very nice and professional. He checked my bathroom sink and found the leak. He repaired it quickly. He fully explained things to me so I understood what the problem was. Very happy with his work.
GET A DIFFERENT QUOTE BEFORE YOU USE THIS COMPANY!!!! I called them to fix a gas leak which PG&E found for no cost. told the plumber where the leak was, and he charged 800$ just to tell me the same thing PG&E did for free. Then he told me it’d cost me over $10 THOUSAND to fix the leak. Called another company, quality first plumbing, and they went in and fixed it for 4.5K. This company is a scam, they go into your house and try and convince you that something is wrong when there is really no problem, then they will charge you over double the normal price to fix non existent problems.
At first I was happy and thankful to have had this company come out on short notice and do my repairs. Now I am extremely annoyed as in less than 24 hours I’ve received over 20 texts and over 20 e mails asking me to leave a review and rating. I in fact responded to the first e mail left a good review as the service was quick, honest, and done right. Now I’m beyond annoyed to be being spammed with the e mails and texts. I never received the E Mail receipt as promised. But have time to spam me about a review. Every e mail and text will now get a poor review.
I had to get some information regarding my equipment and they were able to pull it up and send it over in a timely manor. They definitely helped me while I was in a pinch. The office staff was very pleasant and helpful.
We had a sewage emergency and an icky one . Antony and his coworker arrived 30 minutes later. I was called by the office to let me know they were on their way. The front desk did a great job in explaining everything. It turned out to complicated job and more work than expected but they persevered. Anthony walked us through next steps and provided three options short term and long term. He took photos of the problems so we could understand and see the damage. Anthony was honest, patient and trust worthy. Id highly recommend this company. Kathleen
I was extremely impressed with the service that I received from Alex Citkowicz and Juan. This team was very professional and friendly and would highly recommend them. I know who to call when I need plumbing help! Thank you Alex and Juan😎
We have been using the services of Mike Counsil Plumbing for many years with an excellent “Guarantee” program. MCP came out to replace a pressure value and sewage drain system in the kitchen area. In addition, they did a complete inspection of their previous repairs and made repairs and cleanup at no extra cost. Our technicians, Axel, Aaron, and Leonel were very professional and friendly . We are always satisfied with their work. We highly recommend Mike Counsil Plumbing
Anthony & Besmir came and took great care of us. They are both, speedy, thorough and caring. Highly recommend!!!!!
Heber and Anthony were great! They came within the time window as advised, followed safety protocols (mask, gloves and social distance) introduced themselves properly and were very professional. After they made the initial inspection; they told me whats going on and how they will fix it and a time frame. We agreed on a price to do the job which is very reasonable. They left to gather materials, came back and finished it. I highly recommend these guys!
Mario Quinonez did a good job. Help fix 2x toilet on my house. Good quality of work. Only thing is price is high, which is standardize in their manual book. No blame for Mario. Nothing cheap in Bay area.
We always call Mike Council plumbing when we need fast, efficient, and professional services. Ive never been disappointed in the courtesy and expertise of their staff and Anthony was great, today.
Mario showed up right on time and quickly diagnosed and fixed the problem. He then showed me how to reset and clear the garbage disposal if this happens again. A very nice, personable young man!
I had a problem with a broken pipe from the back of the house to the irrigation, I called Mike Counsil Plumbing and they came and fixed it right away - Im talking less than an hour. Shane Branden and his apprentice Geovany were pleasant and helpful, they even took the time to check my water pressure. Thanks a lot!
My wife called to have them come to replace main water shut-off valve that had rusted and had a slow leak/drip. Initially the guy tried to tell her that we needed to add a pressure valve in addition to replacing the shut-off valve at a total cost of $1500.00. He said that SC county water pressure has gone up recently which is causing the leaks in our area. (BS!!! Not true!!!) The main valve would cost $750. Because of the $89.00 quote fee that I had to pay (if they did the work or not), we had him replace the main valve only. It took him just under 1hr. INCLUDING the time it took for him to leave and go buy or get the valve, and perform the repair. $750 for a total of 1hr. of work using ~$30 in material is robbery. I would NOT recommend Mike Counsil unless you have other quotes first to compare. Plus, dont let your wife be the face of the job alone. We felt like she was taken advantage of because of being a woman.
What seemed to be a simple unclog drain is turning out to be an in-depth project. However, Kevin Bueno has been the consummate professional, consistently updating me on each new curve he was thrown. There is more work to be completed in the coming days, but I feel Kevin and his crew will handle the rest in an equally professional manner.
Anthony was great. Kevin Alvarez was awesome and got the job done quickly and efficiently..
I needed a water softener I bought installed. They installed it, set it up, and hauled away the old water softener. The work was excellent and professional.
We had our kitchen sink clog on Thanksgiving and the entire team at Mike Counsil Plumbing was extremely professional and helpful. They had a tech out within an hour who was able to quickly diagnose the problem and clearly explain our options. Great overall experience and will be using them again!
Called them for a clogged drain and used them to install a clean out valve outside the kitchen sink wall. Professional and neat work. Jerry followed through to getting the city to sign off the permit today. Would use again.
We have a lot of issues with our plumbing, the most urgent being a clog in our bath drain. They came and cleared out our extremely clogged drain. They also found an issue with a pipe running along the bottom of the house. It was loose and it wasn’t strapped to anything. They came back and fixed that issue as well. We will be calling them for our other plumbing issues in the future. Very professional and the job was done quickly.
Once again Mike Council did not disappoint. The office staff is so helpful and joyful. We were very luck to have Shane install our new faucet. He was top notch. He explained everything, cleaned after himself an had a great personality.I hate it that things break, but love knowing that I have a company that I can trust to help me thru the madness.A customer for life,Kelley
Mario was helpful in unclogging the sink. He was respectful, professional and took time to go under the house to check for leaks at no additional charge so I would be aware of any other potential issues. Great service, will use them again.
Mario did a great job. Have use Mike Council Plumbing for years and am always satisfied. Highly recommend!
I am very pleased with the job they did! The staff was professional and courteous. I highly recommend them to anyone needing plumbing services!!
The technician that did the work was friendly, polite and explained everything he did and answered any questions we had. The work was completed in a timely manner and well done.
Our techs, Anthony and David, that came out were professional and knowledgeable. They explained everything and answered our questions. They gave us options for our repair and then did it promptly. We would use them again !
5 Star review !We all know calling a Plumber is never a good thing.. but calling Mike Counsil Plumbing was a really good thing. We have had issues with our dishwasher not draining. Our technician assigned to us was Anthony Morin. He was one of the best service persons we have ever felt with. Ever. Professional, Knowledgeable and aware of COVID safe practices, as well as very knowledgeable on plumbing, polite, punctual, clean, and extremely helpful. Not that we want another pluming problem but, we wouldn’t hesitate to call upon Anthony and Mike Counsil Pluming again. As a matter of fact, we plan to take advantage of their 0% financing for our
All of the technicians that come out to my house are always willing to listen and knowledgeable about their recommendations. I rely on Mike Counsil for all my plumbing needs. When I have an emergency they are always quick to respond.
Mike Counsil repaired a crack in our pvc pipe coming from the water main to our house. They did a great job, were always quick to respond and gave a fixed price estimate that didnt change despite increases in cost on their end. Great service, I would use them again.
Yabani and Jose were were very professional, very nice, on time, cleaned up every day, went above and beyond the call of duty. I highly recommend them and the company!!!!
Anthony Morin was fantastic. He originally came in April to deal with a clog upstairs, and when the problem returned he was happy to come back.
Anthony Morin came and did an inspection On all of my water outlets. He was super clean, friendly, and professional. I cannot recommend Mike Council plumbing any higher. They are the best!
They are good, honest and skilled in doing their work.
March 2021: Francisco took on a very difficult task of having to remove a shower valve cartridge housing that had fused to a pipe. Despite many setbacks, he did not give up. After multiple approaches, he was successful! Now my shower works, doesn’t leak, & I had another great experience with Mike Counsil !!!Summer 2020: Great team! Marlene was great on the phone & Victoria did a wonderful job removing 3 old toilets and doing the necessary repairs before installing 3 new toilets. Cleanliness, efficiency, & clear communication before & during the work are the highlights of the experience. Never been this excited about my bathrooms before.So good in fact, I had Victoria & Richard come back to install a new water heater and bring everything up to code. Everything looks great and appears much safer than before.
Ive used this company for all my plumbing needs - had them do re-piping of my drainage and water lines. I am on their maintenance program where they come out once a year to inspect for leaks or any plumbing problems. Ive always been pleased with their service. Their techs are friendly and knowledgeable. Never have been disappointed.
Mike Counsil Plumbing was very responsive to scheduling the repair of a water heater leak at my house. Service provider Xavier Zepeda was very clear about their process and how they would determine the cost and get my agreement prior to commencing work. Xaviers writeup of the scope of work was very detailed and very clear. He took the time to explain exactly the work he was going to do and itemized the cost for the work. I am very pleased with the quality of the work that was done and will definitely hire this firm for future plumbing jobs at my house. Service providers Xavier Zepeda and Juan Arreola did a great job upgrading some piping and values of our water heater and adjusting the pressure in the system to stop the leak from the drain line. High quality work.
Jerry was very helpful and so knowledgeable made a bad situation better and helped guide us for the next steps. Really appreciated the service
The technician Anthony Morin was on time very professional. Did a detailed inspection and cleaned up after opening the ceiling. Great service and very professional. Give him a EXCELLENT rating.
Kevin was very professional and efficient in accomplishing the work that needed to be done.
Excellent service. The Tech. could not do enough to help us out. He was able to review and document what was necessary to have the previous job that was done by another company. With his documentation, the owner had to re-due the job that was improperly done. Thank you
Excellent service, knowledgable, and personable.
Project started with a quote for a gas line extension and then realized we had a gas leak and corroded sewage line. This could have turned into a horrific bad experience, but the MCP team did a great job explaining what needed to happen and always gave us several options for how to resolve the issue at hand.Axel was the lead on our project and was a fantastic communicator. At the end of the 3-week long project, I was almost going to miss having him over at our house every day.Each of the technicians on the MCP team paid an unbelievable amount of attention to detail for every part of the project. I only have good things to say about everything they did.Thanks Axel, you rock!
Cody & Anthony performed our annual inspection which included a water heater service. They were very professional & COVID-responsible. We have been with Mike Counsil for many years now, & they continue to perform at the highest level. Thats why we stay with them. Theyre the best!
We had repairs that needed to be done to a 50+ year old drainage system in our home (kitchen, bath, laundry drain, sewage connection to street, etc. as well as some other work related to the recirculation system on our hot water tank. The lead man on the job was Juan and we cannot speak highly enough of him. He was very responsive and understanding to our needs, and was willing to take extra time with us to explain what his team would be doing and schedule us at times that met our needs. We did not get a second bid, so we cannot compare pricing, but the end result was certainly to our satisfaction and more. One of the things that impressed us from the beginning was the respect the entire team had for us and our home. They covered all the floors carefully and put on booties before entering at all times. They also made sure the area where they had to go under the house was blocked off with plastic sheeting so that dust or other debris did not enter the rest of the room. At the end of the day, everything was cleaned up before they left. The members of the team were well trained and qualified to perform their duties without a lot of direction. This was a very professional and qualified team that did our job.After the job was completed, we noticed that the drain in one bathroom was draining slowly. Called Juan and he came out and took care of the problem right away ... a plastic ring had gotten in and blocked the trap! Although it wasnt their fault, he took care of the problem without charge.We would highly recommend Mike Counsil Plumbing, especially for any large project you might have.