Phenomenal customer service. We really like Dyson products, but a fan that we had purchased online was having some issues. Big thanks to Josh for helping us exchange the fan for a newer model with no issues. Given the supply chain issues that have been happening around the world, our replacement was going to take some time, but Josh was able to get us an upgrade so that we could have our fan faster.
I bought a fan and an air wrap from here both times from Max. Max was extremely helpful, kind and all around so knowledgeable of all of the products at the store. He went out of his way to teach me how everything worked and helped me carry the fan to my car. Amazing customer service! I will definitely get all of my dyson products from this store as they seem to have the best deals and customer service. Max deserves a raise for all of the hard work he delivers to all of his customers.
Came in to the dyson store and got my battery replacement. It was quick and easy thank you to Max and Ryan for helping me out
Came in today to see the new V15 Detect+. Was so impressed with friendliness of the staff. Josh is so knowledgeable and spent so much time explaining everything in detail to me. Jennifer was excellent too! I had questions about the AirWrap and instead of just telling me what it does, she say me down and let styled my hair with it. Highly recommend this store to anyone interested in Dyson!
Last weekend I went to any store I knew looking for Dyson Airwrap. When I came to this store, Max greeted me and right away offered to help. Beside how much I LOVE my Airwrap, this review and 5 star is more for Max for all his help. He knew what exactly all attachments do and helped me pick the ones I needed. Great store and definitely ask for Max when you go to this store.
Stopped by last night (Monday) hoping to ask some questions but left without any help after standing for 10 min. Store layout is wide open concept. There was one staff who was assisting a customer which we understand, but he did not acknowledge our presence at all either via eye contact or verbally until we made a noise with a display product at the end.
Amazing experience. Jen, Josh and staff were all so patient, polite and helpful. Especially Jen, really taking time to talk with me and the daughter about this incredible curling and straightening and drying device for her hair. Totally got educated on the product, the options, and even got an awesome GWP (gift with purchase). You down with GWP? Yeah you know me. Thanks team!
Went to this demo store the day they opened to try out the new V15 Detect we had been eyeing. Everyone we worked with was extremely knowledgeable and friendly. When we decided to get the HP04, we knew exactly where to go.Very happy with the service here and well definitely be back for the hair tools!
Wow! Great products and helpful staff!
Helpful