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Tires Unlimited / Stress-Free Auto Care
3744 Stevens Creek Blvd, San Jose, CA 95117, United States
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Tires Unlimited / Stress-Free Auto Care
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Ja
Review №1

Noticed a thunk-thunk-thunk-thunk sound coming from my tire on the way to get gas before work. Found that some trick-or-treaters had left a nail in my tire!Brought it over to Tires Unlimited down the street and they were able to get me in right away. Great service and they kept me updated via text.

Kh
Review №2

This place is absolutely fantastic. I went for a simple tire rotation but got a comprehensive inspection report from them. I really appreciate the transparency as well. Will come back for every future work needed.Oh, and I can see that they care about customers. They sent me a list of things I can do while I wait! Absolutely fantastic place.

Mi
Review №3

Very friendly, honest, and professional. Good inspection on top of requested alignment. Nice, clean waiting area with rock music and chargers. Screens with progress bars and automated text service. Charged as quoted.

Jo
Review №4

They took good care of my Lexus. Thank you for taking the extra time to figure it out. It rides very smooth now.

An
Review №5

Very communicative and decent prices on installation from tire rack.com. Detailed report on my car and no pressure to service any of it. I will be going back once my van blows up. lol

Pa
Review №6

Absolutely support taking your vehicle to Stress free auto. My experience was resoundingly positive. Highlights include:Easy drop off and pick up (online reservations and SECURE after hours pickup a definite perk)Communication (text message updates on the status of repairs paired with quality photos and descriptions of what the technician proposed to fix)Quality (customer service was top notch. Shout out to Rhett for a job well done!)

Re
Review №7

I had a wonderful experience doing an annual maintenance visit, which included oil change, filter change, and tire rotation. Their website is amazingly clear and helpful. Inspection was included, and they send text updates and a full online inspection report (including photos of your own care) in real time for review and approval prior to adding on additional services/costs. Check-in and check-out were very smooth. I was super impressed with how well they are using technology (website, texts, etc) to make this process transparent and, indeed, less stressful. Prices seemed reasonable/what I was expecting based on prior research. I plan to use them again and will recommend them to friends!

Ma
Review №8

Tires Unlimited did a wonderful job on my tires and alignment. They are very professional, straight forward, organized, and wonderful at communicating with clients.I had a damaged tire and they took care of it very well. They update you through texts, calls, and even allow you to pick up your car after hours.Furthermore, they are really friendly and polite to their customers. I like that they don’t pressure their customers into services.I highly recommend them!

Ja
Review №9

Scheduled an appointment Friday to have tires installed on the following Monday. My car takes slightly unusual tires... Different sizes front and rear and asymmetrical tread. So its important to pay attention when mounting them. Tires Unlimited did a flawless job and took a brief test drive to make sure everything was working properly.They also checked my car in with a very short waiting time and turned the installation around very quickly. The waiting area is clean and comfortable and they have Wi-Fi and even a few chargers in case you run low on juice.Wrapping up, service was great, prices were reasonable with no hidden charges, and Chris was super helpful and pleasant to deal with. Highly recommended and I will certainly do business with them again.

Ro
Review №10

Great place, very professional, clean shop, friendly staff, on time, as promised. I had a great experience working with them

To
Review №11

Rhett was absolutely AMAZING!! Going home to Sacramento on a Sunday I had caught a flat tire, probably the worst possible day to get a flat tire when youre two hours away from home. He told me they were completely booked, but after looking at my car, he was able to squeeze me in and replace my tire. After replacing the tire, his mechanic even drove my car around the block to make sure everything was good to go.The service was great and I would 100% absolutely recommend this place to anyone.

Sh
Review №12

Got new tires, alignment, fixed AC, and an oil change. I usually gage a lot of businesses by how happy the employees are and when I called the first time, Gene picked up to help me and I can hear laughter in the background. Super great sign to me.Also as a woman, Im often very aware of going to shops and dealerships alone expecting to folks to try to take advantage or upsell me, but I know more than most people think so I can tell right away. And I never got any indication of that here. Working with Gene was very pleasant, the techs worked quick, and my car drives so much better now!Very happy with my first visit, very happy with the team here. This will now be my default shop for my car needs in the future.

La
Review №13

My son recently passed away. I needed new tires for his hot rod so we could have it for his memorial. They jumped all over it and installed the tires faster than any other tire shop has ever done. Thank you. You will by the first place I ever go for tires.

ri
Review №14

Awesome place. They have a great system to keep you updated on your car while they have it. Friendly staff and fair prices. Definitely using them again

Br
Review №15

My wife and I always come here for tires for both of our vehicles. Got 4 new tires installed this trip. Rhett was fast, friendly and flexible with arranging for the installation. Have always loved the level of service provided at this shop!

Me
Review №16

Had my tire repaired, very transparent pricing and good services. They took photos on the items need attention so it’s very clear to customer. Great service, highly recommend!

Xi
Review №17

Very professional. I was only changing my tires, but the store did an eye inspection for extra parts (e.g brakes). The whole process is smooth, I dropped my car after hour and pay online. Super good experience, will choose here next time!

Da
Review №18

Stress Free auto care.... this is as close as is possible to get to a stress free mechanic/repair shop. I started patronizing Tires Unlimited when they were at the Kirkwood Center facility, and continue to take as much of my automotive maintenance issues to Gene and the team as they can handle.I contracted them to replace my worn out transmission, as well as deal with the deteriorating engine and transmission mounts. The job took on a life of its own once they started, and with each issue, Gene or Tim would contact me and talk through the situation omitting no details and supplying alternate solutions.As for the completed work, it was done to the highest quality. My job required the engine and transmission removal (not trivial) and the attention to detail in all aspects shows. The vehicle not only runs better - as expected - but Tim took the time to detail the little items often overlooked so that when I received her back, the engine compartment looked better too!Ive come to ask mechanics about jobs I have interest in getting done on my vehicles. Tim and Dave are the lead mechanics and always tell me straight if what Im asking them to do is in their comfort zone. As a picky customer, I feel no sense of angst or trepidation leaving my vehicles in their capable hands!!So, long winded but bottom line; go see Gene or Rhett at the desk and ask them about any and every automotive issue you may want serviced. They can and do handle most all issues. In the unlikely event they cant or are uncomfortable committing to performing the service (and I havent stumped them yet!) they know who in the industry can and will give you reference. Ive referenced them to several of my family and friends and not a one has been displeased with the service and support provided.And they have great tire products and services too!!!Give them a try, you wont be disappointed.

Jo
Review №19

I can honestly say that Ive never had a bad experience here. Theyve always been professional and taken care of things promptly. Even though they had to replace one of the parts they installed per warranty, they did so without hesitation and were honest about the situation. While everyone makes mistakes, I can say that here they almost never do and even when it happens they will not delay in correcting the matter.

Da
Review №20

I’ve been coming to Tires Unlimited/Stress free auto care for all my car servicing from oil changes, general maintenance, tire patching, and brake replacements. They’ve always done a great job and finish everything in a timely manner. Gene and Rhett are very friendly, top notch customer service. Take advantage of the $10 discount by booking online.

Og
Review №21

It was my first visit to tires unlimited for tire installation. While waiting I was able to watch what was done to my car via live cam. Also I got text messages about process and they sent me my car inspection results which was complimentary. Gene is nice guy, I recommend him. So 5 stars

Ke
Review №22

Excellent service. Great communication. Easy to book and understand services. Online service tracking, pay by text and after hours pickup were amazing.

Pe
Review №23

Great service, friendly. Another tire shop couldnt patch the tire and tried to sell me new tires. Plenty of rubber left. These guys patched it and sent me on my way without any hassle or upsell. Fantastic.

An
Review №24

This place was great. I needed to get my tires checked and there’s an 80$ fee. But if there’s no big issue, they’ll waive the fee. this place had a great waiting area and the person that helped me was very nice and professional. The over all experience was nice. Thank you!

Je
Review №25

I went in looking to get some new tires and was helped by Rhett. Great customer service all around. Answered my questions, gave me advice on tire selection, and didn’t try to upsell or add on things that were not needed. Truck was done well ahead of the promised time. I will definitely use them again!

Ka
Review №26

I have been going to Tires Unlimited for about 6+ years now and they have not let me down once! No matter what request or car trouble I give them they always solve it quickly, efficiently, and most importantly economically. They are one of the most trustworthy auto shops in the area.

Br
Review №27

Best place on earth to take my vehicles. They are always honest, friendly, and just all around FANTASTIC!

Ka
Review №28

After a terrible experience at Honda down the road (they charged me over $600 for an oil change by tacking on a ton of stuff I did not approve) I was hesitant to find a new repair shop. So glad I took the chance here! I have had my oil changed, new tires installed, and wheel alignment so far. They are extremely efficient, upfront with pricing, friendly, willing to price match tires etc. I was able to have the exact tires I wanted installed next day after requesting a price match the evening before. I think the pricing here is fair and they have not pressured me to have any services I dont need. Both Gene and Rhett were professional and friendly. Gene was nice enough to offer advice over the phone on how I could clean the corrosion on my battery myself, no pressure or pushback to have them do it. I think my favorite part was the website they provide with the comprehensive check breakdown for your car. Easy to understand and included photos of each area! Far better than a half faded print out handed to you after you are already picking up your car. I have already recommended this location to several friends in the area and will continue to return here.

An
Review №29

They did more then alignment. Tires, windshield wipers, and steering/ suspension. The employees were very kind and courteous very helpful to tell you the truth I was very stress free when I left my vehicle in there hands. The overall experience was great. I would recommend Tires Unlimited/Stress Free to others.. THANK YOU TIRES UNLIMITEDYes I would take my car again if I had toGiving Tires Unlimited 5 🌟🌟🌟🌟🌟

bl
Review №30

I was referred here from TireRack to get my tires mounted, but I will definitely be coming back with any future maintenance. Great team.

Gu
Review №31

I went in for alignment and they did inspection first, then test drive, and they gave me a list of everything that I need to replaceWhile I was waiting I got text messages to update me with whats going on with my car.I would definitely recommend this place to anyone who needs stress free service for their

Ka
Review №32

As a new customer, I wish I had the positive experience most other reviewers had, however I had the most unprofessional and disappointing experience and interaction with Gene without even stepping foot in the building.Long story short -- had to have my car towed to my appointment, the tow truck driver put my car on the wrong side of the building (up against Tires Unlimiteds building, in front of their sign, but facing Pep Boys). By 1pm when I had received no updates about my car, I called them. Keep in mind, my appointment was at 830a, I spoke directly to Gene at 750a letting him know I had to get my car towed in, then again to another employee at 10a, called twice around 1p (got no answer), then finally spoke directly to Gene at 2p asking about the status of my car.Gene said he was still waiting on my car to arrive!! No one ever called me to ask that, or Id have told them I got confirmation from the tow company that it was dropped off. Gene told me I had to call the tow company to bring it around the other side of the building. He was extremely rude and unprofessional - asking if I expected him to push my car over. He acted like it wasnt his problem and couldnt be bothered to call me to ask where my car was.My sister strongly recommended this place, she even went in to see if they had my car while I was working and came back and said Gene was in a mood and shes never seen him like that.Needless to say, my car was never worked on. I dont know if there are some kind of turf wars going on with Gene and Pep Boys but thats what it seemed like to me.If Gene had handled the situation differently, I might give them another try. But this is quite possibly the worst customer service experience Ive ever had. He just lost the business of three regular customers and a new one.

Fr
Review №33

Their service was truly “stress free”. They were super friendly and professional, and had a very flexible schedule.I ordered my tires and had them delivered to them, called the day they were delivered and was able to schedule and install and alignment same-day.On top of everything, they have text message status updates and even text you a link to a copy of the inspection form *with* pictures.They offered affordable prices and weren’t pushy recommending any extra services. This is what all auto shops should be like.

Ke
Review №34

Tires Unlimited was an awesome choice to have my new tires installed and my alignment checked. My tire order was delivered and they were able to see me that same day, plus an alignment. Super professional and never felt in doubt about my car’s well being at the shop. 10/10 would recommend and use again.

Su
Review №35

Maybe the shop was understaffed for the number of jobs that were scheduled or I am totally clueless as to how much time my maintenance work would take, but I would have appreciated knowing ahead of time that I would be waiting 2.5 hours. Still, this place is professional, dependable and trustworthy.

Be
Review №36

I found this business on yelp and im so glad I did. The manager, Gene, is so friendly and responsive. As a woman taking your car in for service, you are always skeptical of quotes and I genuinely felt like he was quoting honestly and broke down all the costs so there were no hidden charges! This shop has a NEST camera so you can watch them work on your car in real time??! Very comforting!Clean waiting room, with amenities like Keurig, flat screen tv, music playing, and my favorite, a workstation facing the street with multiple phone chargers and outlets! Makes the waiting a lot easier. I will definitely return to his shop! Thank you!

Ri
Review №37

Rhett gave excellent service, very knowledgeable and professional. I had my tires replaced and was very happy with the outcome. They did notice my breaks needed replacement so they also did that. Note: they charge $165 and hour, so considering the breaks and installation of a lift kit, it came out to $2100. So it was above what I expected when it came to budget but overall great service with speed.

St
Review №38

The crew at Tires Unlimited is always a pleasure to work with. Not only did they fix my rookie mistakes; they performed all requested services in a timely and professional manner.

Sa
Review №39

Fantastic place. Didnt do unnecessary repair. Quick, courteous and professional. I will be back.

S
Review №40

So far its always been a good experience at this business. People are awesome and they know what theyre doing. My tire got busted, literally torn apart. I got a reasonable quote on the phone so I went in with the busted tire and they fixed it for me right away.Their business is tech savvy. I got quick updates about the service and repairs as well as diagnostics. I would definitely recommend this place.

Ca
Review №41

They should call this tires limited. I came in 3/27/20 and bought 4 new tires . I came in to fix a screw in my tire . Now, I need new front tires and it’s been 14,000 miles on 24,000 mile warranty. Also, it’s only been 16 months on a 24 month warranty. I won’t be going to this place again . And will post on all my social media platforms.

Da
Review №42

I had a car alignment and bought from the same shop 2 new front Michelin Pilot Sport 4S tires that came from Tirerack in a different place that has expertise with track cars and Porsches. I brought the car to the original place 2 more times since I had bad vibrations in the steering but their equipment was useless. I called Hunter Engineering specialized in high end balancing equipment to tell me where their latest equipment for Road Force Balancing was sold in the region. One of the references was Tires Unlimited. I took an appointment and dropped the car in the afternoon. I picked up the car the next day. They told me that the Road force was corrected from 46 lbs to 13 lbs on each of the front tires.Did a road test on my way home and could feel drastically the difference but was expecting results under 10 lbs. I am please with the results but not with Michelin. Looks that their quality has dropped drastically and wonder if it should remain a good buy in the future for Porsche owners!

Ro
Review №43

They honored the quote I got from Repair Pal. They updated me regularly. Work was done faster then expected.

Ah
Review №44

I fixed a belt with a very reasonable price.I got the quote before going so there is no hidden fee.

Mi
Review №45

Went in for tire rotation, they took me right in and finished up in about 30 minutes. Awesome service.

St
Review №46

As always Tires U has provided excellent service. Gene and Rhett are very professional and the techs are efficient. Highly recommend

Ke
Review №47

I’ve used these guys for decades. Honest and knowledgeable as they come.

Ru
Review №48

Very efficient, friendly, and thorough. I came in with a leaky tire, they identified the source and arranged for a replacement within two days, even offering several lower cost alternatives. Highly recommend.

Is
Review №49

The service uses the technology in a very professional way. You are able to observe what is going on as if you were staying near your car. Pictures, reports, and process steps are posted through SMS and emails during working on your car. By the way, the cost is quite reasonable so you should not miss it if you want to get a hassle-free service.

Gr
Review №50

We have done business with Tires Unlimited for years. The recent improvements that they have made make them an even more professional company to work with. Excellent Service with great prices make them a no brainer if you tires! Highly recommend them. Gene, thanks for great service. You are truly an asset for tires unlimited!

Be
Review №51

Ive been going here for years. Theyve earned and deserve all of the glowing reviews. Before I found them, I had been going to the dealership repair which always left me wondering if I overpaid. Thats never been the case here. It is indeed a stress free repair shop, with great service pricing and great guys. This place will always be my first choice for auto repair (plus its good to support your local shop).

Et
Review №52

I had an appointment made for an oil change. The estimated time for the service was 30 mins - 1 hour. I came early and its been two hours. Not sure if they are understaffed but I would have liked to know the real ETA. Ive had this service before not sure what happened

Ho
Review №53

I had a nail in my tire which they were able to repair. They were fast, friendly and the cost was reasonable!

Ev
Review №54

I just went in for my free tire rotation. I was in & out in 30 mins. I’ve been using Tires Unlimited for about 20+ years. They know what they’re doing, but even more importantly, they’re honest. I trust everything they say, and so far they’ve never steered me wrong.

R
Review №55

Unfortunately, their technicians dont know how to check engine oil level on newer vehicles. My cars inspection report said No dip stick unable to check.Also, apparently my vehicle is special I guess, because two technicians had to be inside for the test drive after the new tires were installed, which the drive took about 10min. And then another test drive with two technicians inside again after the alignment. But this time is different. It is a shorter test drive and only one technician returned. Go figure.What I was disappointed at is that the wheels were not cleaned after they installed the new tires. There were grease left everywhere on the rims and tires and there were no evidence that they tried to remove some of it. It cleared up a little bit after the grease dried up the next day, but this would have not been an issue if they couldve just cleaned them before handing the keys back to me.Also, I was expecting plastic/paper sheets on the chairs and paper mats on the floor since their technicians were in it for the test drives, but there was nothing. I think these two occasions are unacceptable.

Je
Review №56

Brought my 4Runner to Stress Free to evaluate squealing brakes and steering wheel shaking. They were able to diagnose the issues. They kept me informed via text along with pictures. Very reasonable pricing and made appt with ease. Would definitely use them again.

Gr
Review №57

Ive been coming to Tires Unlimited for a couple of decades, going back to when they were on San Thomas Aquino Road. Gene and the crew have always serviced my cars well and promptly. Ive recommended them to both friends and family, and continue to do so. Thanks, Guys!

Ja
Review №58

These guys are great. I love how they are friendly, fast and do a good job. They take pictures of the car parts which is cool.

St
Review №59

Never disappointed with Gene and Rhetts attention to customer serviceShop mechanics are quality

re
Review №60

Very professional made the noise go away and made me feel safe to drive

Sh
Review №61

I called Tires Unlimited curious after reading the Yelp and Google reviews. I spoke with Gene on the phone and discussed a big maintenance I needed for my Toyota while matching my budget. I made an online appointment for the next morning.During around 9 am, I checked in my car with Gene. Later, I was given text updates and a link for the web cam to view the status of my car’s maintenance. Around 3.5 hours later, I received a text my car is ready!I picked up my car with Rhett. The improvement of my car is substantial! Im glad to choose Tires Unlimited for my car maintenance. Thank you Tires Unlimited!!!

Ra
Review №62

Great communication with this company. They send you specific details regarding your vehicle (pictures and details) and confirm if you would like the recommendation services added on or stick to what the initial issue was

Mr
Review №63

Ive been a customer since 1986 because Ive always been treated well, prices were good and we have had excellent service. Jeff is gone now, but you still have Gene and he knows his stuff. Hes a great contact person.This time the service was as good as l expected.

Mi
Review №64

Love online booking and updates! Friendly and honest

TJ
Review №65

Great service and easy to talk to front office staff. We have been taking our cars here for a few years.

Ti
Review №66

They were very professional the service was great they did a good job and they finished in a timely fashion. what I needed it done, which was a wheel alignment spark plugs and a oil change. Thank you guys you did a great job. I really appreciate it.

Go
Review №67

Fast and professional. Wish they would have wiped down my rims a bit (particularly dirty after the install), but not a big deal at all.Tires are great! Shop mechanic had good taste in music (Linkin Park).

Do
Review №68

After a horrible experience in the shop next door where they werent able to simply get 2 tires installed within 7 hours, I found this shop.The whole experience was really smooth and professional. Rhett was really helpful and I can tell - is experienced in the automotive service environment.All in all it took about 2 hours from making the appointment through a phone call until the car was ready for pick up.Stress free auto care is their slogan and they really live up to it!!!

Te
Review №69

A very welcoming shop thats clean, professional, organized, and informative. The customer is notified of every process during the time that their vehicle is being service so they know what to expect, and the time frame that theyre looking at.I was impressed with the level of service of the handling my car and the professionalism displayed.

Br
Review №70

Very professional service center. Wrett helped me out & mirrored the professionalism of the shop. I was very impressed with their after hours vehicle key drop locker & text message info. & payment platform. It simplified the process & took the pressure off me trying to rush there before they close. I had a screw in my tire that, unfortunately, was unrepairable due to the screw location too close to the outer edge of the tire. They did not charge me & explored next step options with me.

Ke
Review №71

Great, professional and efficient customer service. Had my car towed to pep boys behind the shop which closed for the day. Rhett came out to look at my car, quickly researched what would need to be ordered, gave an estimate and actually had everything fixed in less than a day. He even recommended an alternative method to inflate my spare (Slime tire plug) so he could help me push the car into their lot, when I explained pep boys was closed he offered to order it for me. (I had a free tow so it wasn’t necessary) but wow. Oh. They even send you live video feed of your car being worked on. Not that I felt inclined to watch for more than a few seconds Bc that kind of transparency instilled the utmost faith.

TI
Review №72

Front desk fabulous job, absolutely professional and patient.

Y
Review №73

BEST EXPERIENCE EVER!I found Tires Unlimited on Yelp and now Im recommending this place to every friend of mine in South Bay!Gene and his team is very professional and transparent about the whole process! They listed diagnoses along with comment and photos to help me understand each action item. They also have a system to keep me updated during the process.They are also doing great job for COVID prevention in the shop.I just picked up my car today and felt the improvement significantly! Let alone the price is fair and transparent, and the service is fast and professional ! Thank you very much!

Ab
Review №74

I often go to Stress-Free Automotive mostly for tire and brake related problems because it use to be Tires Unlimited. What I like most about Stress-Free Automotive is that they dont try to push for more sales. They give you a diagnosis, then they give you cost-effective options and recommendations, and thats it - you choose whats within your budget. Its a much more simple and streamlined transaction than most automotive shops Ive been to.

De
Review №75

Ive been a customer here more than a decade now. They continue to provide prompt, quality service and improve their customer communication so you know how the work is progressing and when its ready.

Je
Review №76

Great service.A+ professionalism.Gene is the best!

Ha
Review №77

Thank you so much to Rhett, Dave, and especially Gene for the excellent communication, guidance & service; Their support in fixing up my car was super genuine. I’d recommend their place for your automotive needs :)

We
Review №78

I didnt use yours this time because the car is totaled.Although its very sad for me, but your service always is excellent. I shall return when I need service for my next car. Thank you so much.

Ka
Review №79

Needed a tire repair from a nail I ran over, they were able to get me in right away. Just had (and have had before over the last several years for 2-3 cars) 4 new tires put on and was able to get it scheduled for the same day I called to make the appointment. Great service, competitive prices. Thumbs up!

Ju
Review №80

Would recommend this location to anyone. Have known Gene for almost 40 years and he never steers me wrong (pun intended). Honest, friendly, and wont tell you that you need something you dont. I wouldnt trust my car anywhere else. Make sure to tell him I sent you.

Je
Review №81

Very professional. Kind of expensive (about $200 more than the price quoted via Yelp message). But Im satisfied and trust their workmanship. On-line view of the progress of the job was a nice touch.

Ma
Review №82

Wonderful customer service! Fast and efficient service with an appointment.

Th
Review №83

Awesome place to take your car. We took our Mazda in to get the lights converted to LED. Rhett was very knowledgeable and helped us out. Our lights were a pain to change because they were wedged behind the wheel well. They had to remove the entire front bumper in order to properly install the new lights.

Wu
Review №84

One of the best if not the best place to change tires. I wish I can give 6 stars!

ja
Review №85

Recommended from a friend that they were reliable and honest. I took my truck in for a radiator replacement and they did a fantastic job. The one thing that impressed me the most was, they send you an email with a full report of your vehicle. What needed and what’s good. I am very impressed with this company and will recommend to anyone who asks me.

Mi
Review №86

Helped me with a bulb i needed in my dash of my car ... everything was taken care if an they are fast an reliable..

Va
Review №87

At Stress-Free Auto the team members from the front counter to the pro mechanics working the shop function with the highest quality of service and expertise, in the last five to six years, I’ve never walked away disappointed!

Al
Review №88

Really easy to make an appointment. They get you in really quick, both times Ive been there theyve had it finished before the estimated time. They are also really thorough. I went to a different place a few weeks before taking my car here, and asked that place to check out my car to see whats wrong, he said everything was good. Everything was not good. I had numerous issues that needed to get fixed, stress free auto detailed everything in a list, outlined what was urgent and what could wait. I talked to Gene and he was honest, told me I could wait a few months on some of the things. Car repairs are expensive, I deffered half the work. A little over two months later my battery died and i needed to come back.. I shoped around a little but and the quotes I got were comparable for the control arm, and more expensive for getting my battery replaced. Im not going to take my car anywhere else, this place is so thorough. Gene is super helpful! They send text updates, and they have a shop camera, and they send you the feed so you can see when your car is being worked on!

E
Review №89

Spoke with Gene re: ongoing engine noise for the past 3 months and was worsening, after dropping off the vehicle in the morning, the problem was identified and the needed part was ordered. the repair was performed in a timely fashion. pick up and payment was efficient. moreover the 2004 Sienna runs like new

Jo
Review №90

These guys have saved me from some sticky situations before and I will always take my vehicles to them for tires! Idropped off my vehicle the night before on a Sunday and was ready for pickup Monday afternoon. I have custom wheel size and wanted a high quality brand which other companies were unable to locate. They found a good tire within one day. I loved the status updates with pictures and it was easy to communicate back and forth throughout the service. Very impressed.

Pa
Review №91

As always very helpful making it a pleasure to do business with this company... been going to them for years... and years to come... thank you guys!!!!

Jo
Review №92

I have been taking my cars here for over 20 years and have never had a complaint. And I love the new system you are using with the text messages and photos.

We
Review №93

Extremely professional, friendly. and high quality service. I had an appointment but showed up an hour early but they accommodated and also did extra brake work that I didnt schedule. Very nice waiting room

la
Review №94

Gene and the men behind him who work on the vehicles are great. Appreciate the honest opinions what needs maintenance and whats wrong with the vehicle. Whenever my car needs maintenance I can rely on them and there prices. THANK YOU TIRES UNLIMITED. You guys are THE BEST!!!

bi
Review №95

Amazing service! They keep you updated and send you pics of everything that was found during their routine maintenance check!! They also make payment and pick up super easy with access to a locker with a code just for you!! AWESOME SERVICE

Ai
Review №96

Great service with very competitive pricing and lots of extras like discounts when making appointments online and they got me a ride with lyft on them wich I appreciated. They tell u what can wait and whats needs to be fixed in my case. Both Rhett and Gene are very knowledgeable.

da
Review №97

I had just rebuilt the front suspension and rack on my 82 VW westy and had to have it professionally aligned. These cars are not easy to align, however the team at Unlimited did a stellar job getting it trued up. Always a pleasure to have them working on my vehicle.

An
Review №98

It was first time for me to visit this place and I was pleasantly surprised.They posted tire rotation for$30 and I was skeptical. I have had my share of rough and dishonest repair shops.Not only they charged posted price but also do extra service like digital inspection in very pleasant manner.Customer waiting area was stocked with coffee and teas and free WiFi was provided with all kinds of cell phone chargers on the table.On the wall, there was a monitor that showing the progress of services on each bays.I was expecting some kinds of sales pitch or extra work request, but none came. It is very refreshing to find this honest business.

Ca
Review №99

Professional. Friendly and good communication. Service done in great time.

Ca
Review №100

Best tires store in town!

Information
70 Photos
100 Comments
4.9 Rating
  • Address:3744 Stevens Creek Blvd, San Jose, CA 95117, United States
  • Site:http://stressfreeautocare.com/shops/san-jose
  • Phone:+1 408-418-2111
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:45AM–5:30PM
  • Wednesday:7:45AM–5:30PM
  • Thursday:7:45AM–5:30PM
  • Friday:7:45AM–5:30PM
  • Saturday:7:45AM–5:30PM
  • Sunday:7:45AM–4PM
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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