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Quality Tune-Up Car Care Center #7
3105 McKee Rd, San Jose, CA 95116, United States
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Quality Tune-Up Car Care Center #7
Comments
Ka
Review №1

Ive had my cars services here for radiator and hose leaks as well as AC and oil changes. They did a good job and communicates with me in regards to how long it would take to get to my car. It took until the next day but its because they were very busy. I do like the friendly and knowledgeable staff.

Dr
Review №2

Guys are great, helped me figure out what was wrong with my Truck after it’s been dying out on me. Good group of workers, very helpful! Honest hard working gentlemen here.

Je
Review №3

The team are very kind and very helpful. Everyone here is pleasant to deal with and are good workers, I have been taking my vechiles here for over 12 years, they do great service.

Je
Review №4

They fit me in with my busy schedule. They did work very quickly while I had lunch at restaurant in same shopping center. Thumbs up to Luis and his crew

Ar
Review №5

From the owner to every single employee at this location I just want to say thank you very professional and friendly and most of all honest Ive been waiting to find a place like this for almost five years and I recommend everyone out there who is looking for what I was searching for this location on 3105 McKee road is the location for you Ill be coming here for sure from now on i am being real honest with you give it try you wont be disappointed 👍💯thanks to everyone there again I am truly thankful great service and customer service ⭐⭐⭐⭐⭐💯

Ar
Review №6

This place is amazing very professional very honest give them a try you wont be disappointed everyone is very helpful from the owner to every employee there Ill be going there often now this place is the place to take you car for repairs ⭐⭐⭐⭐⭐💯👍thanks everyone there 👌

Wi
Review №7

Went in for a smog certification on my new out of state truck. Workers were nice and professional. I was in and out in less than 30 minutes! I will recommend this place to all my friends.

Je
Review №8

I would 100% recommend this Shop, I had alot of stuff fixed here and every time I got good rates on top of that the service is outstanding you will not waste your time here. The workers are super professional and friendly.

Vi
Review №9

Need to train your employee how to talk to the customer. Talked to a rule person while getting the service here

Ca
Review №10

I always go here for my oil change. The service is great and fast. The mechanics are nice. The front desk staff is very helpful.

ma
Review №11

Very professional... great service

Mi
Review №12

Went there for a smog check. Reasonable fast service.

No
Review №13

Friendlys respectful and nice job

Ph
Review №14

They showed great care in making sure that I was satisfied.

Gr
Review №15

I liked how fast the service was. I also liked how the company kept my information for future services.

Tr
Review №16

I came her on a whim and i Initially was greeted by a nice Mexican guy mid 20s told him I needed a smog real quick, he told me where to drive the car and than I was scolded by another worker- who was obviously not happy I pulled up cause I got an attitude right away stating I said the car was 09 instead of 99 okayyyy...... whatever, he performed the tune-up and when I asked is it good, did I pass? He continued to walk away (wow!) But then turned around i asked the question again and he said ya!.... I move on to the cashier really nice mid 50 yr. Old man very pleasant and even makes conversation!I would come back for the 2 pleasant guys but the other guy...no not so much. He needs customer service classes.

Yo
Review №17

I had my brakes replaced and front rotor replaced. Friendly service and I was able to use a coupon for their service. I would highly recommend this place!

Ro
Review №18

EXCELLENT SERVICES!THANKS SO VERY MUCH!!!I WILL RECOMMEND MY FRIENDS!

Ca
Review №19

Quick work, $10 off coupon for oil change, all good.

Ta
Review №20

I made the mistake of going somewhere else for an oil change Friday afternoon. The mechanics there found a coolant leak, but told me it was too late in the day to fix it and to just take it somewhere (or bring it back) the next day. Easy, right? Wrong. My car overheated a mile away from the mechanic shop and left me stranded on the freeway. I towed it to Quality the next morning at my familys suggestion. They had a great track record with them, so I went along with it. I wasnt disappointed. These guys were awesome! I shouldve just went there to get my oil changed. 🙄 Lesson learned. The shop was pretty busy, but they were able to fix my issue in a decent amount of time. No complaints. The owner is really nice. I talked to him while I waited and he gave me some car advice (and told me to get a different one because mine is terrible. 😂) Ill stick with this shop from now on. Theyre honest, professional and do fantastic work. 👍🏾👍🏾👍🏾

St
Review №21

Promptly, provided courteous, and excellent customer service.

Ed
Review №22

Fast great service from a professional technician.

De
Review №23

Had a smog test and oil change and was out in about an hour. Everyone wore masks and had sanitizers in the waiting room next to the entrance. Once done they gave me a heads up on what I should take care of due to how many miles my car had. Thank you to Luis, who helped the customers with questions.

Ar
Review №24

The owner not so friendly.

Ti
Review №25

My Familys GO-TO 1-stop shop each and every time whether it be for an oil change or brake replacement, Jim and team are always willing to go the extra mile to ensure you go the extra miles in your vehicle! My late husband didnt trust too many people working on our cars but he trusted Jim and thats good enough for us. Thanks for always showing us Aloha!

Li
Review №26

Always great service at quality lube!

Ki
Review №27

These people took advantage of my elderly mother. I was a long time customer here, and I will never return. Her car needed a oil change, they saw she had a 2019 Lincoln, at first quoted $69.98 and then charged her $99 stating at first tax and then stating that they were paying their mechanic overtime, as if it was her fault so she had to pay for it. The Asian manager or owner or whatever he is, is completely unprofessional and rude. He basically stated that he could care less of what I thought, he has lots of customers.

V
Review №28

If you have car repairs, this is the place you MUST go to!!! Their prices are comparable but their staff is unbeatable!! Jim is the owner and was patient and helpful, as I was going through a stressful time with my car. Luis was amazing and creative in the way he solved my car issues. I will be back here time and time again. Quality Car Care Center is 🔥🔥🔥🔥🔥

Ro
Review №29

As always taking care of things very fast. No wait great service. I highly recommend using this place for your auto repairs smog checks and services!!!!

Ca
Review №30

Good service and friendly

Lo
Review №31

I have had my ups and and only one down with this spot i remember bringing in my car in for an ac issue about 4 times before they figured out it was a just wire not making contact. If you don’t know how to fix a car we’ll just be ready to deal with people who know just a little more than you but will get the job done after a few hundreds of dollars 💵 - 06 Pontiac Grand Prix whiteOther than that spot does get busy make sure you always call ahead of time

m
Review №32

Fast. Reliable.

Jo
Review №33

Technicians are always ready to work on your vehicle and eager. Get with them, they’ll give you a good pricing, it’s better than the dealers price. The techs are well skilled and equipped with the right tools for just about any job.I’ve had a couple cars there already for work:2009 Toyota Corolla LE- Oil Leak - fixed right Axle Seal, and Oil Filter O-ring. No more leaks. Previous smog checked here.2018 Lexus IS300 - Oil change maintenance. Fast and trust worthy work done.2010 BMW 135i-Engine Light for P Code - I provided both OE Bosch Pre Cat O2 sensors, and installed and reset PCM. Runs perfect now. Previously had AC recharged, works great, cold and ready for the summer.2017 Porsche Macan GTS- Brake Warning on instrument: Provided Front and Rear OE Pads and brake sensors, and Quality Care installed and reset the lights. Works and drives smooth.. saved me lots.While their, did and oil change, but they found a leak. They quickly notified me to show me, before starting with oil change for proper documentation for warranty thru dealer.Overall, I recommend this shop, get with the owner, he’ll work with you. Just bring him the business or let him know you saw John’s recommendation on google.

Mi
Review №34

Smog was really fast

Fi
Review №35

Best service ever, the people are super friendly and even the owner. This is a family operated business so you know youre getting the best quality service. I dont go anywhere else ever since I found this place. Need car service? Go to quality tune up on Mckee.

De
Review №36

Very good service and very professional in all aspects of business.

Da
Review №37

Very nice people working here, very helpful. Another happy customer

Cy
Review №38

Try are very nice and quick! Oil changed!

ch
Review №39

I changed the oil here a few days ago, but it is invalid, because my indicator tells me that it is invalid, which is sad, I can only choose to give up here, and will not come back,Really unprofessional

Fr
Review №40

The owner was disrespectful, my old car needs something to be replaced and when I asked how much he just came up with an extremely high amount, the mechanic on the other hand was considerate and friendly. Good thing is they offer a good diagnostic of things that need to be taking care of.

Ef
Review №41

Terrible service including by the owner who does not know about customer service

ge
Review №42

The mechanics at this center are always friendly and knowledgeable.

Th
Review №43

False advertisement. Took a coupon they sent me. The guy was real unhappy to see that. And tells me to sit there for 3 hours. No appointments. And thats the only way to use the coupon.Idiots!!

Sa
Review №44

This place will rip you off and make your car worse then befor charge you one thousand bucks and not evin fix the problems then when you take your car back to tell them thay want to charge you evin more money to fix the problem thay where allredy supposed to fix thay will charge you crazy stuff like 100 bucks to put a new spark plug in this place shoud be shut down con artists beware

al
Review №45

Came in at 4:50pm gave the guy a coupon for oil change and he said he was closed but techs there working on cars and website says closed at 6pm. Guess I’m not worth the $30. Not like I needed a new engine!

ge
Review №46

Great service

Ch
Review №47

Go there when needed. They call to say the prob,price, etc. Nice people.

Da
Review №48

Arrived at 5:30 and couldnt get service to smog my vehicle add says it closes at 6 but there full of s*it....

Jo
Review №49

Very friendly.

Vi
Review №50

Quick and easy oil change!

Ed
Review №51

They just want your money.

Ko
Review №52

The service sucks plus they didnt even fix my car

JC
Review №53

The best customer service. 👍👍👍👍👍👏🏻👏🏻👏🏻

RS
Review №54

Never come back again 🤬

sa
Review №55

Great customer service 👍

so
Review №56

Nice people 👌

Lu
Review №57

The service is great

Aj
Review №58

Friendly and honest

Ma
Review №59

Speedy service

Wi
Review №60

Good service

hu
Review №61

The service is good and the staff is nice.

IM
Review №62

They work well and are friendly

Information
18 Photos
62 Comments
3.8 Rating
  • Address:3105 McKee Rd, San Jose, CA 95116, United States
  • Site:https://qtucarcare.com/location/auto-repair-mckee-rd-san-jose
  • Phone:+1 408-923-5430
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Smog inspection station
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ friendly:Yes
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