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Almaden Auto Repair
1680 Almaden Expy suite d, San Jose, CA 95125, United States
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Almaden Auto Repair
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an
Review №1

I’m so glad my boyfriend found this auto shop for me! They charge less than $100 for diagnostic or to check what’s wrong with your car which is reasonable than the others I called for $200+. They’re service are awesome! They kept me updated for my cars with everything including the cost of it. Very reasonable price. You won’t regret taking your car here. Thank you for the service!

As
Review №2

Great place to return for all car requirements. I usually provide the parts and mechanic does a good job of servicing the vehicle.

Ho
Review №3

My car has been running poorly; sputtering while driving, and shut down at the stops then check engine appeared. So I bought an OBD scan to check the engine and it came out with one code P0301, which is cylinder 1 misfire. Next day, I replaced spark plug, mass air flow sensor and air filter. However, the problem still there. I brought it in to Almaden Auto Repair for the check engine diagnostic the day after i replaced all the above parts. Later on, the Almaden mechanic called me and told me that my spark plug has been worn out, my air filter is dirty and the mass air flow sensor is bad. The mechanic suggested that i replace all the above parts. Also, at cylinder one; both of the old and new sparkplug has been bent in and almost touching the tip. This may be a very serious problem with my number one cylinder. For that, replacing it will not solve the misfire problem. Also, how could my new air filter become dirty in one day and my new mass air flow sensor is bad the next day. Well, the new mass air flow may be bad. After arguing to the mechanics there, they did not charge me the $95 diagnostic. After all, they seem to be nice people but i doubt their service is of good quality

Sh
Review №4

07/09/2021 update:- Spoke to Mr. Trung Le (Manager), and Mr. Thai Nguyen (Wwner) about my concerns. They confirmed that the oil pan reseal work was done according standard industry procedure. Agreed to recheck the work and assure me that all work has a 2 warranty coverage. They did an oil change for me after rechecking.- Additionally Mr. Thai Nguyen went above and beyond to regain my confidence with their work quality. I now feel satisfied with my cars performance and upgrade their rating to 4 stars. Thank you Mr. Nguyen for listening to customers concern and taking proactive actions.Cheers,David===============================================I am so angry right now after seeing the unprofessional work done on my car. I was paying more than $3,500 for the repair. If there is a zero stars, that would be my selection.Brought my car in for an oil leak problem and a stutter engine noise during acceleration . They did an diagnostic and came back with recommendations for a $3,300 quote - engine+transmission seal ring for the oil leak, bad belt tensioner bearing for the noise, and also rear differential assembly. I trusted their professionalism and approved the work.After four weeks, they came back and said the oil leak is coming from the oil pan and wanted to charge me for another $1,600 for their mistake. I complained about their misdiagnosis and agreed to pay $250 more to reseal the oil pan. See attachment for how they did it. No one would put sealant around the oil pan rim for fixing an oil leak. So I am very very angry for being played.also I am not so sure about the other recommendations were legit, especially the rear differential assembly recommendation. The initial engine noise during acceleration that I came in for is still there. I hope Almaden shop can work with me to correct these issues.

Te
Review №5

Excellent work, professional and quick!

Bi
Review №6

They do ok work. Not great service, Thai is a wonderful person and manager, he will go to almost any length to make sure that your car is fixed and running better than before. I would give five stars but I cant ignore the past mistakes and my recent experience with my Toyota echo.

uc
Review №7

Friendly staff. reasonable prices

Mi
Review №8

Extremely accommodating and helpful. Appointment made for the same day. The had an estimate ready for me within a couple of hours.

Jo
Review №9

Part & labor over price, they look for work to get you expend more money on item that are ok, does not provide a written diagnostic result, really. The english spoke by owner and worker hard to understanding and it is hard for the costumer to know what they are saying, lacks transparency and costumer service, does not acknowledge you input is ignored. Had a timings belts service done, requested picture of work since it would be cover when completed, I was totally ignored. Only came here because of review. But on personal experience I wont be bringing any future repair here.

H
Review №10

Yikes! Called to get a quote and the guy was literally speaking gibberish. It was so weird i kist said ok and hung up. If it were my business i would want someone else answering the phones so customers can understand my business better😬

Da
Review №11

Very dependable and customer friendly. Ive brought my car in twice already for an oil change and for additional changes I thought I needed. However, after they inspected my vehicle, they told me everything checked out and no changes were necessary. It is tough to find an honest mechanics these days. I am definitely coming back.

Sh
Review №12

Knowledgeable, fair and fast. Great work.

Ed
Review №13

I have been going to this shop for several years. I am impressed with the quality of their work, honesty and communication about a problem. Recently the left front tire began rubbing against the inside wheel well. It was obviously misaligned. I took it in. Minh explained it was the suspension and they needed to get it on the lift to find out what it was. He called me back and said said that it had thrown a bolt that holds together parts of the suspension and they had ordered the bolt. He explained that they would put the bolt in and then could check to see if that fixed it or if the suspension had been damaged. I also thought that I needed new brakes since it had been a while. He called said that putting on the new bolt fixed it and that also my brakes were fine. Car is now running fine.This shop has an interesting business model for an auto repair place. Rather than trying to get as much as they can from each customer and overselling they depend on doing quality work, being honest and not overselling. Their theory seems to be if you do those things customers will refer others to their shop. I have referred three friends all of whom now get their cars serviced at Almaden.

Ha
Review №14

Work is always prompt and reasonable, they even take pictures if there are any issues with the vehicle,

Co
Review №15

Went in for rack and pinion steering, steering pump, and oil leak. And the price was good but when I got my car back the next 4 times it made sounds that werent there before and my steering kept going in and out, even included rubbing on the tire arm that hadnt been an issue before. 🤦‍♀️thanks but no thanks

Mo
Review №16

Very good service all the time. Very trusted with european cars.

Ta
Review №17

I only went in for an oil change, and the environment was excellent. Very professional endearing culture. I love the handshake and smile I got upon completion of my service.

Ra
Review №18

Ive been a customer of Almaden Auto for many years, bringing in all my business vehicles in for serve. The customer service and service team is an outstanding group. They have the expertise in the auto repair business which I trust completely.

Ka
Review №19

I made an appointment via their website. They were able to take my car at the time requested. They called me after my service and gave me the results of the diagnosis for additional work needed. Everything was very carefully and clearly explained to me. All the work was completed in a very timely manner.

Mi
Review №20

I have a Range Rover and just needed an oil change..they hooked it up, in and out in about an hour..good service, friendly, he had a mask on when I walked in, floors clearly marked with social distancing marks. I hope I dont need to be back but if i do, Ill be back

JT
Review №21

Customer service was excellent. Minh was very courteous, knowledgeable, and was very patient in explaining the cars problems. My Prius needed a new catalytic converter. The crew did a fantastic job.Minh made sure that customers satisfaction is highest priority. I would highly recommend Almaden Auto Repair to my friends. Thanks you for the service.Jessica

Co
Review №22

Ok did not get my car repaired but actually had a flat tire near this shop. Did not have time to wait for a AAA so I walked in asked if I could borrow a low floor jack. To my surprise they said yes. Did not charge me a penny. They did truly help a stranger in need. THANK YOU. review long overdue was about a year ago.

Ce
Review №23

These guys are great. Honest & straightforward about what needs to be fixed for the most reasonable prices.Been taking my Mitsubishi here for a couple years now and they never upsell or push anything that isn’t necessary. This time I had an issue with the front right caliper and they took me back to the car to show me hands-on how it was supposed to work and what was broken.Will come again and again. Highly recommend.

Le
Review №24

Have brought my and my wife car shere several times in the past year and have always felt theyve been completely honest with me and give me a very fair price.Also have always gotten my car back same-day without any issues. Will continue to bring my car back here in the future.

St
Review №25

A great mechanic shop that provides great assessments and work. They are very disciplined about turn the work around on the arrange day of service. They take care of both the car and the customer with their service and communication. Its very beneficial to have this shop.

Hu
Review №26

Thai the owner always do an outstanding job in explaining all the repairs of my car. Heck his service is beyond compare to any mechanic, or car service area or depot in San Jose if not in the whole entire bay area. I see his shop progress from its humble beginnings and because of integrity and honesty and the wow factor of customer service that is above and beyond will speak for his doing business. His place I would consider a Gem in San Jose. Im a raving fan.

Al
Review №27

I had a larger project done on my Honda 05 here at Almaden Auto Repair. Head gasket replaced/repaired here plus water pump and timing belt for a great price. It was a big project but when I met the owner, he took the time to break down the needs of the car to get it on the road safely again. Those were the 3 things he explained were needed. The owner is an honest and knowledgable mechanic. I can tell hes probably done this all his life. My engine has currently never felt stronger. This place went above my expectations.

Ro
Review №28

We had our van serviced this week. The crew was very friendly and professional and did a great job. Highly recommended.

Da
Review №29

Great Service.... I Was Very Pleased With The Service I Received.

x3
Review №30

I’ve been going to this location for years, Thai and his crew have always been great at what they do. Prices are affordable compared to other auto shops plus the quality of service is great!

Ni
Review №31

Im a big fan of Almaden Auto Repair, Ive been using their services for many years. They are very professional, knowledgeable and have a great team of mechanics rounding out their staff. Their repair quotes are right on and reasonable. I drive with confidence knowing I have Almaden Auto on my side!

Um
Review №32

Thai, the owner has excellent work ethic and is very pleasant to work with. He lists all the issues with the vehicle and is very honest about the urgency in attending to them. He would even recommend not performing some repairs saying it can wait till the next service or not needed for the next 10,000 miles. He even goes the extra length by offering his own vehicle in case of delays caused by a part getting delayed. His rates are reasonable and it is easy to schedule an appointment. He even answers his cell phone when called outside of the hours to let you know you as a customer come first. I would heartily recommend Almaden Auto Repair for your vehicle needs.

Da
Review №33

Excellent service, very professional, I will certainly return for any future auto service needs. 100% satisfied with the high quality service they provided.

al
Review №34

Truly a awesome car repair shop. Team members are extremely nice and do a great job. Even show pictures so you can see what needs to be repaired. Iv been here now 3 times for different reasons (oil change, service maintainaince and general repair) and every time was pleasant.

St
Review №35

Always the best! Thai is the best in the South Bay, no question! Not only are his prices great, and you know you arent being taken for a ride; but the quality of work is top notch! My last experience there was last week. GF brought her Toyota in for a belt replacement, and the quote was reasonable, so we authorized it. Went back in to pick the truck, and he had included the water pump replacement cost into the estimate (read $300+) and we couldnt be happier. They not only get the job done right the first time, but the rates wont leave you wondering. Ive been going here for about six years, and couldnt be happier with both the quality of work, and the service! Thank you Thai!

Be
Review №36

Updated Review:I decided to remove my review because even though we had to go back 3 times to fix the car, the last time the owner Thai really tried to do his best, and the car was fixed. I think the issue was that one of his mechanics did not do his job, and the one who ended up getting blamed was the owner.I think after this incident, the quality control has probably improved, and if they did thats great because they know how to do the job, but quality control when returning the cars is something they should keep improving. Thanks Thai.Part of old Review:What is the point of having friendly service from owner if there is high lack of quality control!Expect to pay more for every visit as their quality control is the worst we have ever seen, and expect to be returning more than once to for things that they should have find out on the first visit!

St
Review №37

Tron is a true professional along with his crew.

Ve
Review №38

I just did my 5th successive car service and I am very happy with Thais servicing center. Quick and reliable. Great job!

Ra
Review №39

Had my both front control arms replaced on March 4 2017, and need to have it replaced again in less than 1.5 years because of the poor quality of the parts. Usually parts warranty is 2 years but their warranty was only 1 year, so i cant even claim the warranty at all. Really disappointed. Will never have my car repaired here again.

Ch
Review №40

Fast service, decent price and good workmanship

Pa
Review №41

I went in for some brake work. Previously I used the same mechanic for 20 years, but he has moved out of the area. I was a little nervous about trying a new mechanic and shop. However, the technician at the shop discovered a bad wheel bearing during the free brake check. I got new pads, rotors, a wheel bearing replaced and had my starter replaced. The price for the pads and rotors and labor was a couple hundred dollars less than the average price on the internet. They were upfront during the whole process and did not charge me for the labor on the wheel bearing and hub replacement since they were already doing work on the brakes. I would totally recommend this shop. Great guys and great work for a very reasonable price.

Ch
Review №42

Thank you Almaden Auto! Always great service and always at a fair price.

Jo
Review №43

Great, fast service... Fair prices

Sa
Review №44

They have made me a customer for life. Just left the repair shop in disbelief. They spend an entire day figuring out what was wrong with my car and in the end not charge me a dime. Not only did they not charge me for a diagnostics fee, they also advised me what was wrong so that I can get it repaired with the manufacture under their powertrain warranty. If you ever need honest people to look at your car and not get ripped off, this is the place you should be going to.

Ca
Review №45

This started as 4 star review. But due to recent events, I am very disappointed in their service and dropped it to 2 stars.Basically: In December 2017 I brought car to them for a check engine light and some rough driving. $800 to repair. But about 800 miles and 3 months later, it was driving rough again. Brought in and they said they couldn’t find the issue.Car started to drive okay for a few more months. July 2018 the check engine light goes on again, even though it is running fine. They “offer” me about $1200 of repairs, AFTER it cost me an oil change and $100 to diagnose.Since the car was still running fine, I did not make the changes. A few days later, the check engine light does NOT go on, and it’s been running fine since.I’m not saying that their diagnosis is wrong, but I think they could have done something minor and NOT charge me $1200 for a car that has a resale value of less than $500. Instead, they basically told me either fix it or your car is junk.Now I’m not racist (being Asian myself), but there was a language barrier. Not a huge one. But I think they didn’t understand exactly my intent of this car. I’ve driven it less than 1000 miles in 6 months, and their original repair didn’t even last that long.I won’t be going back. See original review*********Im new to the area, and this is the first time I needed a mechanic. Ive been seeing the same mechanic back in Ventura for about 15 years, so Im always skeptical.I have 2002 Mitsubishi Gallant that started to idle very rough and eventually the check engine light went on. I purchased the car from my nephew (who is also a mechanic) but that was in Southern California, and I couldnt get the car back to him. After consulting with him, he told me it was something minor.I found Almaden Auto Repair online and based on reviews, I took it to them. they quoted me a bunch of repairs that wasnt minor anymore and was going to cost about $800 in repair. I only had a few choices:1. Trust what they were telling me2. Find someone else, still pay their inspection fee (about $80), and risk hearing the same thing3. Take it back to my nephew in So. Cal.Well, 3 wasnt really an option. So I let them do the work.The car was repaired and it now runs better than when I first bought it. I delayed on a review because I wanted to see how well the car ran. If it still runs well after a year, Ill update to 5 stars.The best part is that the work and parts is guaranteed for 2 years. To me thats worth the investment.

Dd
Review №46

Never disappointed with the service and quality of work. Thanks again

Be
Review №47

Im a small town girl and I was worried about finding a trustworthy place in a big city. I called Almaden auto repair and was told to come in the same day. They did an inspection on a car I was looking to buy and were straight forward with me and seemed honest. I was in and out within 1:15hrs. I also made a stupid mistake by driving the car in 3d instead of d and they refrained from laughing in my face. What more could you ask for? I will be back!

Ca
Review №48

Great work...explained the whole process before hand...and the work was great!

Il
Review №49

Great service. We have 5 cars in our family we take all of them to this place for maintenance

Mi
Review №50

Will stand behind their work.

An
Review №51

Updating review as we worked things out.

Gr
Review №52

No appointment is necessary. Service can be improved.

Je
Review №53

Always great service at a very reasonable price. Clean, courteous and on time.

Fr
Review №54

Awesome service, I came in with a horrible alignment and they were able to fix it within an hour.

Ra
Review №55

Always a pleasant experience. Straight talk and tells you exactly what is different from the company shop, as to the lower prices.

Aa
Review №56

I have taken both my wifes and my car here for service check ups and repairs. Always quick with completing the work when they say they will, and a lot better prices than dealerships.

Aj
Review №57

They charged me for replacing both engine mounts but Audi tells me that I still need the repairs.

Ca
Review №58

Workers here are great! Prices are affordable!

lo
Review №59

Quick response to my auto needs

An
Review №60

Great service & very reasonable prices.

Un
Review №61

Almaden Auto is really a place you can TRUST to get your car repaired correctly and NOT overcharge you. They do really good work.

Pe
Review №62

Great polite kind and nice person runs this place! Thai

Jo
Review №63

I go here to get my oil changed. Very professional and quality service at a fair price.

Bo
Review №64

They are ok watch out for over charging

Qu
Review №65

Mechanic takes pictures and show whats wrong with your car.

Ho
Review №66

Awesome! I went there to change the engine oil, and they also helped me to inflate my tires for free even I didnt request.

Di
Review №67

Paid $500 to change coil(new coil included). Dont know if i was overcharged or just paid right.

Ad
Review №68

Good service. After hours pickup

Lo
Review №69

Very nice and great service..

Te
Review №70

Great auto shop honest and helpful

Om
Review №71

Thank you very much.

Ge
Review №72

Affordable and quality work, customer for life.

Ma
Review №73

These guys are always good

Ja
Review №74

Fair pricing, they seem honest.

Gi
Review №75

The oil change was a little long but they caught some things I need to get fixed.

Ru
Review №76

Great fair prices

Er
Review №77

This guys are a fraud dont bring your car with this unprofessional people

Ja
Review №78

Honest estimate and fast service

Si
Review №79

Nice people

Ki
Review №80

Awesome service

Le
Review №81

Trustworthy place.

Na
Review №82

Excellent work.

St
Review №83

Good.

Pe
Review №84

Good service

Pr
Review №85

Honest mechanics in San Jose

Ju
Review №86

Great service

Ra
Review №87

Excellent workshop and. Service

al
Review №88

A little expensive service, but worth it!

Information
12 Photos
88 Comments
4.5 Rating
  • Address:1680 Almaden Expy suite d, San Jose, CA 95125, United States
  • Site:http://almadenautorepair.com/
  • Phone:+1 408-292-1260
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Smog inspection station
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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