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Fix Auto South San Jose
5755 Winfield Blvd, San Jose, CA 95123, United States
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Fix Auto South San Jose
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Do
Review №1

They are remarkable. I wrecked the whole front end of my 2020 Tacoma and they made it look and feel like new. They are a business that everyone should be like. They kept me informed of progress constantly. I could be happier.

Ke
Review №2

The entire staff, from office to we estimator and then of course the technicians, did an excellent job and were very timely and getting the work done properly. The operation and overall tidiness of the facility was very impressive. My first long-standing career was one that I dealt with a number of body shop operations due to investigating collisions. Consequently, I take notice of professional and service excellence, and I was very impressed with how the operation was run and how the expectations were met for my car. I would definitely recommend Fix Auto To all of my friends and family.

La
Review №3

This shop is excellent! I got into an accident and they fixed my car in just a couple days. They even called to see if they could fix my windshield while it was there which saved me a trip to fix it later. Super friendly, super helpful and great customer service! Would definitely come back here!

Mi
Review №4

Fix Auto was easy to work with, worked seamlessly with my insurance, and had my car looking like new in a week. I have used them more than once for body work and have referred friends to them as well. Its nice to have a body shop I trust so close by.

Ma
Review №5

They were great to work with on our insurance claim for a stolen catalytic converter. I received a text as soon as my case was received. I had multiple coordination with office staff. Both ladies were easy to work with and very accurate and informative. They arranged the tow and prepped all the paperwork. The service team was fantastic too. Work done in half the estimated time and even washed my dirty car that was out sitting due the damage it received. Highly recommend for any service and as well when working with a State Farm claim.

br
Review №6

They were extremely polite and helpful from start to finish. They kept in contact with us about where they were at with the project, and had our car done faster than they originally estimated. The car looks fantastic (they blended the paint on the replacement/original parts so it wouldn’t look so noticeably different) and it looks like they washed it as well which is awesome. We originally chose this shop because they were on a Pre-approved list provided by the insurance of the driver who hit my car (We didn’t have to pay anything in this instance, it was billed directly to State Farm), but I would definitely bring my car back on my own terms. Positive experience all around, would definitely recommend.

Je
Review №7

Roy & Brad were awesome and professional the minute I parked. They assessed the damages to my car (rock hit it on the freeway) and we discussed pros and cons of some other repairs. When I picked it up in the exact amount of time promised, I got in and out quick plus they fixed a small chip in my rear bumper and gave me the remaining paint from the dealer for future minor chips!Great service!! Highly recommend!

Ke
Review №8

Kept informed through the whole repair in a timely manner. Very professional with calls and updates. I felt very comfortable with the work they do and trusted they would do a great job on my repair work.

ty
Review №9

Great experience. Job done right. thank you andy

Di
Review №10

Took my truck in for repairs, received an estimate last Friday and they said they would do their best to obtain replacement parts (since my vehicle had no longer been in production for the last 6+ years). They called back a few days later got me in the following Friday first thing in the morning and by 1:30pm I was driving my truck home. Not only did the repairs look flawless, they washed and cleaned my vehicle inside and out and it looked great! Bradley and the rest of the staff were courteous, friendly, efficient and I received a great overall value. Very pleased and highly recommend!!

ro
Review №11

It was great experience working with them.Thing been updated every two day and the car finished before the date they promised.Excellent service.

Je
Review №12

Great job on restoring my car to its pre accident condition. The work was top notch and delivered on time. My car looks fantastic. Im a very happy customer.

St
Review №13

My roommate hit my parked car. She wasn’t paying attention and smacked the front of it. We both took our cars here and are extremely pleased with our results. Both cars are as good as new! Excellent customer service and follow up! Roy went over and beyond for customer satisfaction!

Ro
Review №14

I’m extremely satisfied with not only how my vehicle came out but the amazing service. I was really upset and stressed about getting into my first ever car accident. I didn’t know where to go until I saw that this place was highly suggested through my insurance. Not only that but all the positive reviews convinced me to take my first car here. The staff was extremely friendly, helpful, and informative. I got to receive my car from Ozzy. I had to thank him in person because he did an amazing job. The car looks even better than before. It didn’t even take long to get my car back.

Po
Review №15

Great Service. Constant communication with me about status and updates on repair. Great attention to detail. Thorough work.

Ke
Review №16

Everyone was very professional. The results were as good as new! Very pleased. Highly recommended.

An
Review №17

Excellent quality work did an amazing job fixing paint chips on my ceramic pearl aviator gt after a truck dropped rocks on the freeway. They completed it quickly and made the entire experience easy. Roy and Brad did an excellent job and were very professional. Excellent overall experience and would highly recommend.

Jo
Review №18

I LOVE Fix Auto!! I’ve been here 3 times now and wow they leave me speechless every time! Great customer service the staff is super nice. Would recommend them 100%. Thank you for always sending me home with a smile on my face! :)

Ca
Review №19

This place is shady don’t go here. I returned my rental car there but they never took it back. In fact they put 1500 miles on the car and took it back 4 days later. So o got charged and so did my insurance company for there weekend joy ride!

Ca
Review №20

Fix Auto on Winfield Blvd. has repaired my truck twice and both times their work has been absolutely excellent! Their repair technicians are very skilled and the work they did on my truck was truly a work of art. I would have to say that my #1 objective is to have my vehicle repaired so it looks like it was never damaged. They did that to my complete satisfaction, but additionally they maintain contact with me during the repair so I know the status of my vehicle and when it might be ready to pick up. They’re friendly and answer any question or concerns I have. When I recently picked up my truck after repairs Mark explained what they did and told me that the ultimate goal at Fix Auto is for me to be happy. I am certainly happy. I will always take my vehicles for any body work repairs to Fix Auto. They have my highest recommendation!!

Ro
Review №21

The repair work on my car was great! It looks as good as new. My compliments to all the service people, too! They were friendly and helpful, as well as very professional.

Ch
Review №22

Our Chevy Express van was in a fender bender and our CSAA insurance company recommended Fix Auto for the repairs.The staff and service are truly one of the best auto repair experiences we have ever had. Professional, timely and friendly.

St
Review №23

Service was quick and easy to use through State Farm app. Staff was friendly.

ho
Review №24

Outstanding workmanship. Been coming here for last 10 years. Every time very good service and beautiful paint job

Ro
Review №25

Professional staff. Their customer service is top notch. I would recommend to others if they ever need body work for their car.

Jo
Review №26

Very professional repair shop, they were quick with the repair, made sure everything was working properly like sensors and everything electrical. The car basically looked brand new when I received it. Overall they did a fantastic job.

Jo
Review №27

Fix Auto was wonderful to work with. They dealt directly with our insurance and the work on the car looks great. It was fixed quickly and their staff was organized and helpful. We had a personal situation going on and they went above and beyond. Highly recommend!!

Ma
Review №28

The people here were fantastic. All.of them were friendly and courteous. The finished my repair very quickly and my car looked like it had never been damaged.

Ro
Review №29

The excellent quality is awesome. on a scale of 1 to 10 I rate FixAuto a 12.

Bo
Review №30

Fix Auto restored and painted my GMC Canyon after being involved with a truck emptying it payload on the freeway. Brads meticulous workmanship and professionalism was showcased in the outstanding quality of the final product. Great job guys. I recommend this body shop to all.

Li
Review №31

Excellent service. They fixed my bumper and even had my car washed. Would highly recommend.

Mo
Review №32

Fix All does an amazing job with their body work. I have had to bring each of my cars here to be repaired for body work, I will not take my cars anywhere else. They have excellent customer service! Everybody is so helpful, friendly and efficient there. Thanks Fix All for taking car of my car once again. Keep up the great work and customer service!

Sa
Review №33

I really like the people who work there they’re really nice very hard workers and it always Doing a very good job Thanks fix auto group

ME
Review №34

Needed an estimate..done by and if the day. courteous customer service

ra
Review №35

Roy and his crew did such a great job. He was very easy and pleasant to work with. What I really appreciated is that he held open the shop for me till I got off of work. So it was convient for me.Not only did he do a great job but took the time. And detailed the body...My truck never look this good..!!!All I can say if you need body work go see Roy he will do ya right!!!Thanks Roy!🙂🙂🙂Randy Castillo..

Ev
Review №36

Fix Auto was recommended by my insurance carrier. They replaced a stolen catalytic convertor. The communication with Fix Auto was very good and the job was done as quickly as possible. I definitely recommend them!!!

Da
Review №37

I dropped off my 2005 Ford F-150 with rearend damage from a not at fault accident. Fix Autos team was extremely professional from the estimator, front end staff as well as the owner. I highly recommend working with Ozzy. Hes top notch to work with. They went out of their way to ensure I was happy with the results. The repairs were fast with OEM part. If you have the opportunity to use Fix Auto, I highly recommend them.

Di
Review №38

Very friendly people and excellent work. I was pleased.They finished the job in a timely manner.

Je
Review №39

Had a ding / scratches on my black peal Audi A8 rear bumper. Brought it in and got it back in 3 days. No issues and can’t even tel it happened.

Ed
Review №40

They are doing an exceptional job .I highly recommend them to anybody .Extremely professional, polite and on time .I am very happy to use them .

Ja
Review №41

This is the only place I’ll ever go too. THE BEST OF THE BEST. Thank you Ozzy and your team for all you do for us customers

As
Review №42

Great experience. Got a call with updates every day.

Ha
Review №43

Someone hit my car while it was parked and my insurance company sent me fix auto in San Jose. They fixed my car in a timely manner. They even changed my battery for free because my insurance company didn’t want to pay for it. They are very professional and they have great customer service. I would definitely recommend this place to everyone.

Sa
Review №44

Body work quality 100% very responsible shop.

Ja
Review №45

My Volvo XC60 back right bumper was restored to the original condition and on time (it was hit by a third party, and her state farm insurance organized the repair). The whole process was hassle free and professionally handled.I will recommend Fix Auto to families and friends.

Bo
Review №46

These guys were great! They did exactly what and when they said the would! The car looks as good as when it was new!

Ra
Review №47

Excellent work completed long before i expected even cleaned the interior. Car looks brand new.

le
Review №48

I have used fix auto to repair both my Jag and my Mercedes both of these cars are black and it is difficult to repaint them so it looks right but this company does such a great job that when they are finished it’s hard to tell it was ever in an accident because the work is done so professionally wellMy hats off to Roy and that crew because they give great service

Ke
Review №49

Great work and great customer service they went way above and beyond the call of duty and fix things that didn’t even require fixing Ozzie was awesome would highly recommend this company to fix your car

we
Review №50

Did a great job touching up my tesla’s bumper. Very helpful in helping me get a rental car. Friendly people.

Ji
Review №51

I gave my car to fix the bumper damage (Fix Auto on Winfield Blvd)and they did it but it was not fully fixed and also i was not informed what was done. When we went back, they are not accepting what they have done. They are blaming us and not taking any responsibility of their work. Even we talked to manager(I think his name was Roy) and he was very rude on phone. Will not go again... and do not recommend this place to anybody as they are not profession.

Ji
Review №52

FixAuto does some amazing work and a pleasure to deal with. The staff is very personal and helpful. I would recommend to anyone looking for quality work. Thanks again!!

an
Review №53

Every person I talked to was very friendly and professional. They work in a very timely manner and my car looks brand new I would definitely come back

U
Review №54

Had my Teslas front bumper repainted to get some scratches out. FIX Auto did a great job with quick turnaround. Dropped the car off on Tuesday morning and it was ready Thursday afternoon. Very professional and knowledgeable folks run the shop.

Ji
Review №55

Brought my car in due to accident across the entire right side. Workmanship was excellent and the service was even better.

Gr
Review №56

I really like the service of Fix Auto on Winfield, San Jose, from the minute I walked in the door til I picked up my vehicle after repair. Brad helped me in great detail with the discussion of repairs needed, and JJ in the office was thorough and helpful with insurance questions I had. I really like this repair shops professionalism and recommend it as a first choice pick for ones car repair or for any work.

Jo
Review №57

Very courteous people. I dropped my truck in the morning at my scheduled appointment time. I requested them to see if my truck could be repaired within the next day or two since I have no rental coverage and could rent a vehicle and also the office manager was kind enough since I did not transportation to home he gave me a ride home and by 4:00 pm the same day my truck was repaired. I give the a 5 star and would recommend my family and friends to this body shop for repairs.

Ma
Review №58

The service here is excellent! They had my car towed on Tuesday and had it ready by Friday ! They really knew the importance of getting my car back to me as soon as possible. All of the staff members were so nice and very understanding.I definitely recommend this place.

Ro
Review №59

An excellent job was done fixing a small accident dent. Looks perfect.

Mi
Review №60

Great customer service, very friendly, completed repairs on time. Went out of their way to replace a light that was out with out charging me extra. I’d definitely bring my car back here for repairs in the future. 😀

kr
Review №61

These guys were so kind and professional

Ma
Review №62

I got into a fender bender and they made it as smooth of an experience as possible! My door looks great, my car is cleaner than I left it! Very happy!

Ja
Review №63

Excellent service, very quick turnaround. Ive used fix auto 3 times and each time theyve done a great job.

El
Review №64

Great service. Very friendly personnel. Job was completed ahead of schedule.

Jo
Review №65

I recently had my car repaired last week with Fix Auto. I had to re-schedule couple of times due to shelter in place. The people at Fix Auto were very nice and professional. They kept me updated from beginning to end receiving couple of phone calls from them. The bumper repair looked good as new. I was initially told they need 7 days, but I was glad they finished in 4 days. I was surprised they even clean/wash my car. Thank you for your outstanding service!

Ke
Review №66

Quick, professional and efficient! I really appreciated receiving the frequent updates. My car was done in the best possible timeframe - no surprise damage discovered

Ke
Review №67

I had to bring my car in for a repair that I’ve ignored for way too long (oops). After dealing with my insurance fix auto came up as the best place for me to bring my car. All the staff was friendly and polite, they walked me through the process and let me know what needed to done. I was given an estimate of 5 days for my car to be in the shop but after two days I received a call that it was really (WOW)! I was surprised at the amazing work and how quickly it was done, I plan to take my car here for any future repairs!

Vi
Review №68

Fix auto replaced the front fender after a minor incident in our garage. Roy and Brad were willing work with me to stay within a budget. Stuart kept me updated thru the week. My car hasnt looked as good since I drove it off the dealers lot 6 years ago. They went above and beyond to make the whole car look good inside and out.

Ro
Review №69

Body and paint repair. They do excellent work, and I would not hesitate to use them again and recommend to anyone. Great job.

Le
Review №70

The employees at Fix Auto were all so wonderful and professional. My car was fixed two days earlier than the original date they provided. They also assisted me with contacting the rental car agency as I had an issue. They also professionally detailed my car and it was sparkling when I arrived to pick it up. I hope to never need auto body repairs again but if I do I will run straight to Fix Auto in South San Jose! Thanks for taking such good care of my vehicle!

Ad
Review №71

Great experience. Ozzy left my car looking as good as new.

Sh
Review №72

The quality of work and communication were outstanding!

sh
Review №73

They didnt any work for me to be fair .however, I stopped by to talk to them and right off the bat an older guy walked out and said whats up yea thats a good way to talk to people! Anyway, I asked him if they can take a look at my car and he said what insurance company do I have, I said geico, he said nope ! And there was a lady in the office that said simultaneously nope too !I guess that shows a lot about them and how they handle business! I also guess that their stomachs are full if you know what I mean .

Ja
Review №74

Great service. All staff very friendly. All work done on time.

Ry
Review №75

Fantastic device and communication. Got my car back to me quickly after a mishap with my rear gate. The work they did made the car look like it did coming off the lot. Highly recommended.

Ca
Review №76

Stuart was the technician that took care of my car. He was professional and kept me up to date. My car was repaired early. My car looked beautiful when I went to inspect it. Stuart washed it and polished my tires. I take good care of my car and was really happy with the results!Thank you Stuart and Fix Auto!

Ma
Review №77

Extremely pleasant to work with. Timely delivery and excellent work.

Je
Review №78

Decided to use this shop since it was on AAA list of recommended shops, it’s a good reviews on Yelp, and it was relatively close to home. Other than being moved out one week due to a flu bug running through the shop, my experience was very good. Said it would take a week and actually the car return back to me after 5 days, and the workmanship was very good - could not tell the car was ever in accident, and they provided me a lifetime guarantee on their work. Extremely satisfied and would highly recommend this shop to anyone.

Ca
Review №79

They communicated with us very clearly what needed to be done and the expected time it would take. The work was very nicely done in the time given. The employees were very kind & helpful. They followed. Covid 19 guidelines . We would highly recommend them to our family & friends.

Ma
Review №80

My adjuster Mark stayed right on top of my repairs. All the staff was great. Repair was completed quickly and I am very happy with the results.

Ga
Review №81

They did a great job on my car. They also seemed to have things together with regards to Covid protocols.

le
Review №82

Auggie is a professional and treated my truck like it was a valuable assetI am very pleased with the outcome

Ab
Review №83

Outstanding customer service. The gentleman named Brad, helped to get my car fixed very fast. The office staff is also very nice. From now on this is definitely my Go To place If I need to fix anything.

Pa
Review №84

The service was exceptional,I took my car there to change the bumper.ordering parts, fixing, painting, and detailing only Took 24 hours, very fast and clean service, I will recommend Them.

Ga
Review №85

Easy to work with; good job.

He
Review №86

Hands down to the best auto shop Ive been to. Fix auto exceeded my expectations and completed the work before expected. Fix auto did a fantastic job, staff is extremely friendly and welcoming. Highly recommend them. 10/10 ;)

Ma
Review №87

My new favorite shop in San JoseI originally wasnt going to use FixAuto but it was the best rated on my insurances choice of shops after my Jeep was hit. I decided to take a chance on them and they have not disappointed once throughout this whole process, even after we found out the vehicle was totaled in which they then dont get to reap the benefits of fixing. Roy and Stuart have always been 100% available and professional. Any time Ive needed something they are prompt in answering any questions I had. I cant vouch for the quality of physical work, but their behind the scenes efforts and communication were the best Ive seen in this area. If you need a good shop, look no further. You will be in good hands here

Ma
Review №88

Excellent service for an auto collision repair. Timely communication, accurate deliverables and quality workmanship.

Da
Review №89

Fantastic service. Beautiful and thorough job repairing my car. Friendly and trustworthy. Called me several times to keep me informed. This is my third experience with these folks and Ill go nowhere else.

Ke
Review №90

Repair done faster and cheaper than expected.

Gu
Review №91

Great service. I’m a satisfied customer!

Gr
Review №92

We have two cars that have smashed windows. Very quick response on one vehicle while the other is awaiting replacement glass.

Ni
Review №93

The best experience Ive had in customer service in so long!! They were very attentive with calling me and updating me on the progress of my car. All 3 employees were all friendly and were open to great conversation about the vehicle and everything in general. Fix auto will always b my ToGo place for car repair!!

Na
Review №94

After having an accident, our insurance company told me about Fix Auto. So happy they did😊 Although it looked relatively minor, they were very thorough and found all damage and repaired it very quickly! The staff are all very friendly and helpful!

Ch
Review №95

I had a very good experience using fix auto. The staff are all very friendly, and kept me updated daily on my car situation. I’m very happy with the outcome as well. I would highly recommend them to anyone!

Be
Review №96

I just happened to be another victim of a catalitic converter theft on my Toyota Prius. Auto Fix repaired my car in just a day. Last year, I had a body job on my other car, again they did a marvellous job very quick, and with a resonable and fair price.Behzad Shahi

Gl
Review №97

Great service vary happy 😆

Fr
Review №98

Awesome workmanship, professional staff and great customer service! Recieved a estimate on Tues, brought my car in the following day and 2 days later my car was good as new!Highly recommend bringing your vehicle here for body repairs.

Ri
Review №99

This is the second time I have used this shop. They are very prompt. The repair service is first rate. Personnel are very pleasant

Al
Review №100

I was expecting this to take over a week, but Eve and the Team took care of my car within 3 days! It also came in with a wash and sparkle.They called the Enterprise for me to take me to the rentals.I also appreciate Eve following up with me on daily basis to let me know about the progress of repairs to my vehicle.I was very happy working with them and recommend them to others.Plus thanks for the extra touch-up paint, this will come in handy for minor road debree scratches.

Information
11 Photos
100 Comments
4.9 Rating
  • Address:5755 Winfield Blvd, San Jose, CA 95123, United States
  • Site:https://fixautousa.com/south-san-jose
  • Phone:+1 408-225-5053
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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