The LCD on my computer was damaged over time. The guys at San Diego Computer Help were very knowledgeable, and took the time to help me understand what was going on with my computer. We were able to order the correct parts and now my computer works good as new. I highly recommend this service if youre having issues with your computer!
I tried replacing my laptop battery (something Ive done several times over the years), but this time the computer would not boot and the fans would not spin up. I took it to San Diego Computer Help. The folks there were very friendly and knowledgeable, and managed to fix the problem at what seemed to me to be an amazingly good price. They kept me informed of the status throughout the process. Highly recommend them.
Im always careful about rating things as perfect. In my interaction Tech2u stood behind their work and readily dove back in to remedy something they missed. Of course, getting it right the first time is better.
Scott and Brandon were both very kind and communicative! I don’t know much about computers and they explained what was up with my laptop and how they corrected the issue. Thanks so much!
Scott was quick to contact us with details and information. He was quick to respond with answers to questions we had. Very professional, kind and courteous.
They identified my computer issues and proposed the appropriate solutions. Very professional and friendly. Will definitely contact them for all future computer repair needs.
Let me start off with how professional this pace is, I had David work on my laptop and not only was the work done correctly but it was done quickly. I highly recommend this shop to anyone that has any issue with their computer. Seriously, one of the best costumer experiences I’ve ever had with a company!
It took awhile to get fixed but that’s because they are very detailed in the search for a problem. They basically checked every single part on my computer individually just to find out the issue.
I had my hard drive crash and of course Id been negligent about keeping the backups current. My main concern was the thousands of songs I had downloaded and organized chronologically.These guys managed to recover about 95% of the data and the cost was very affordable.Plus they are local (in the San Diego region)!
Every time I go, they fix my computer in record time!! The people are nice. I always leave a happy camper.🥰
Very honest people. to take your computer too
My experience with TECH2U serviced on my son’s desktop was great. They re-built desktop & they were able identify issue on motherboard. After replaced new motherboard, everything else works great. Very satisfied & reasonable service fee. Will be happy to do business with Tech2U again. Thanks again!
They fixed my mess of a computer, saved my data and setup a backup system for me. All the while explaining in plain English so even I could understand. I hope I do not need them again but Im glad to know that they are there if I need them.
I cannot say enough about the great experience I had here! After a very negative experience at Computer Geek 911, I came to San Diego computer help to help repair 2 older desktops I had that needed to be stripped down and combined into one machine. Andres was incredibly helpful and communicative and by discussing what I wanted up front we were able to put together a plan of action for a fair price. After he promised it would be done within 4 days he called me back less than 24 hours later telling me the job was done! I picked up the new machine which is running great!Computer repair is a customer service business and they showed their true colors by providing an excellent and friendly experience.
Excellent service. Very knowledgeable and fair. Would definitely use again
Didnt realize how hard itd be to find a laptop charger...preciate it fellas
Work was completed as agreed in a very timely and professional fashion.Would recommend them to others.
They kept me informed of the progress and were diligent in finding/fixing the problem.
Amazed and astonished at the level of consideration, professionalism and courtesy shown by the staff there. Very much appreciated in this day and age where it is often overlooked. They will get ALL of my future business. Cheers. (And I hope you get that free cup of coffee..!!!)
Andre was very helpful and was a pleasure to talk to. He offered me advice as I considered my options and he got the job done in a friendly and efficient way. Thank you so much Andre & Tech2U, I’ll be back next time I need help.
David was able to recover all my data from the external hard drive and kept me informed on the status and progress. I had my data the next day 🙂. Highly recommend them.
Brought my MacBook into the shop as it had liquid damage and was hoping to get the data off of it. They were able to get all data transferred onto an external hard drive for only $150. Meanwhile, other places I tried were quoting $500-$3000. These guys were great! Honest, straightforward, professional, and responsive.
Wow they were the greatest. So helpful and recovered all my priceless lost photos! Thank you Mike and Andre.
Thorough, professional, and courteous, David went out of his way snd spent a lot of time repairing my elderly PC.
He did a good job. Even though he could not do what he first said he would do but what he did was satisfactory. He called me and informed me that what he had initially said could not be done and I agreed to do what that could be done.
Very knowledgeable. Fast service. Super nice and professional staff.
Kudos to the tech. It took hours to get my problem fixed and he did what he could to fix the issue. Even though I am still having occasional problems its nowhere near as bad as it was.
Provided the best options. I did not ultimately need to use the service, but would definately return in the future if I needed to.
One thing I really appreciate this place is that it still opens in this quarantine time. Andre was really helpful. He explained everything really detail and kept me posted on the process. Since this was my first time fixing my laptop, I had so many questions. However, Andre answered them very patiently, explicitly, and professionally. Of course he did a wonderful job on my Mac. Fair price and it’s worth it for excellent service. Highly recommend this place for anyone having troubles with your computers.
I walked into store on Washington and I received help from Pete. Knows his field of expertise. Thanks Pete!
It was a good experience overall. Knowledgeable and the turnaround was pretty quick.
An absolutely amazing resource. I’ve been trying to fix my buggy laptop monitor for months, then was finally resigned to just hooking it up to another monitor, so essentially my laptop was no longer portable. I finally was fed up and came here and walked out with a completely fixed monitor in less than an hour. I don’t know why I waited so long and spent so much time trying to fix it myself 🤦🏻♀️I will 100% be back for any future computer needs.
Gave a great diagnostic for my PC for free!
Andre was very helpful and nice. He managed to fix my laptop fairly quickly and I haven’t had any issues. Reasonable prices.
He helped me in a time of need get my computer back up and running.
The friendly guy behind the counter quickly determined that my MacBooks logic board was shot. Thanks for the honest assessment.
Best computer repair service in San Diego. Professional, friendly service staff who actually strive to understand your problem and determine an appropriate solution. I have used many computer repair services and consultants over the years and San Diego Computer Help is the best I have found. I have absolutely no hesitation in recommending them. And they are very reasonably priced, which is an added bonus on top of the great service!
Kyle Hanson of San Diego Computer Help is truly an amazing person! My wife accidentally crashed our computer recently. Naturally, we were at a lost for words and in shock when reality hit that all the years of data and photos could be lost. Kyle was right there to answer my desperate cry for help after hrs on the same day it happened. He showed up exactly on time the very next day to come up with a solution to retrieve our lost data. From the beginning, he was very reassuring, confident, and knowledgeable. His super friendly customer service and ability to connect with us made me felt confident that I had found the right person/computer repair service to fix the problem. Kyle was able to help me retrieve as much of the lost data as possible, especially the family photos! He has been there at every step of the way to answer my questions. He even spent time to help me set up and configure my new computer. My wife and I are truly grateful to have found Kyle and San Diego Computer Help! Thank you so much for all that youve done Kyle. You definitely have us as a loyal customer for life!!!
These guys are amazing and honest. Even when I have thought I was going to have to spend a lot of money they find the simplest most affordable and effective way to get me back up and running. Highly recommend that if you have a software or hardware problem or don’t know which give these guys a call or just pull the plug and walk it into the shop.
I was greeted by Alex who was extremely knowledgeable and super friendly!!!! My issue was diagnosed same day and explained in great detail. Most repair shops lack customer service, give that man Alex a raise!!! Definitely gonna come back if needed.
1up for Ross! Very professional and knowledgeable. Ross and the whole team have helped set up our office with the right systems for us. We went to them with an idea of what we wanted and they helped keep it within our budget. Best support we have experienced with a computer/IT company. Very reliable, would recommend to anyone.
It was a fast, easy and affordable experience. My 8 year old desktop expired and I needed the data extracted. I brought it to the shop and returned to pick it up the next day, with my data on a hard drive. Everything was there. I appreciated getting a $25 discount for bring a first timer. Would definitely recommend!
I cannot recommend highly enough! I worked with Sam who was able to reassure all my anxiety about losing precious data from old computer. The service was super quick and they communicated along the way with the steps being taken. They retrieved all the data successfully in just one business day!! I am so appreciative of the support services and will absolutely be returning as needed!
He was detailed. Pricey but worth the money spent. Looks sleek without cords all over the place. Organized so I know which connection goes where and took pride in making sure my cord that did have to show were the same color as my wall for less of an eye soar.
Wow, very impressed, Alex ended up helping me after the first employee( forgot his name) had to leave for an appointment, super friendly and willing to help on the spot. My problem was solved and I felt very comfortable working with this company. They were busy but took the time to help me out and finish working on the issue with my laptop HP. I really appreciate great customer service and will recommend them and use them in the future.
Excellent service. Repaired my computer that hasnt been functioning for 6 months within a day. Even had someone on staff (Alex - Very knowledgeable dude) that was fluent in Russian and asked if I would like a full explanation of what was going on with the rig in my native tongue. Would highly recommend coming here first if you have a problem. They have won my trust and will always be the go to for any computer problems in the future. Thanks so much, hopefully i dont have to come back too soon!
Found San Diego Computer help on Google after my laptop wouldnt turn on. I needed to get some documents off my hard drive ASAP for work and school. I called them and they were very friendly, quick and knowledgeable. Adam K. showed up at my house within 30 minutes with all the right equipment to be able to remove my hard drive. He even helped with my new Mac and showed me how to convert everything on my PC hard drive to be read with my Mac. I highly recommend them and I will repeat business with them in the future!!!
I am a long-time computer geek with a good knowledge of how to resolve most computer issues. One of my tower systems would not boot and nothing I tried could get around (or even clearly identify) the problem. I was stumped.On a Friday afternoon, I brought the machine to San Diego Computer Help. On Saturday, I got a call with a diagnosis and we discussed a solution. On Monday, I picked up a fully functional machine that I am now using to type this message.They did a great job and they charged less than I would have charged for similar work. Im happy to recommend them.
I took my computer to San Diego Computer Help recently and was impressed by their knowledge and honesty.They offer a free diagnosis to check for computer problems, then give you an estimate for parts and labor. Although the price they quoted me was fair, I chose to not sink money in my old computer.The technician could have easily convinced me to spend the money on the repair. Instead, he was honest and agreed it made more sense to buy a new computer.I didnt end up spending a dime at San Diego Computer Help but I wont hesitate to use them the next time I need help with my computers.I was also impressed with their quick turn around. The technician called me within a couple hours of me dropping off my computer to tell me what was wrong with it.
Super chill and cool guys. I only needed a single key replaced on my keyboard and not only did they fix it within 15 minutes, they didnt even charge me! way to go!!
I recently moved from Northern CA. and I called San Diego Computer Help . Kyle responded very quickly and he set up a Appt. to help me out the next day. Kyle was prompt and very professional in appearance. I felt I was in good hands. He was very patient at explaining the How and Why to me in non Techie terms that I could understand. He made recommendations on good Web sites and set up easy programs for me. He even helped me with my TV and is constructing a Resume for me. Kyle is the Best and I am so glad to have found him. I think his prices are very reasonable for all his knowledge and the time he spent with me.he is now my technical Guru.
I cannot say enough good things about San Diego Computer help. They fixed issues on three of our computers, provided us with an understandable explanation about what was happening and why. They updated our systems and even gave us a free tech visit when we had a slight issue regarding scanning with our printer because it had the old parameters on the printer itself ( not within our computer set up). They changed the parameters on the printer/scanner and all is working perfectly. Thank you, Kyle and San Diego Computer Help! We will definitely use your services again and recommend you to our friends and colleagues! Youre awesome!
If your looking to computer related items, this may not be the place for you. This would be somewhere youd go to have your computer fixed or repaired. They were helpful in giving me ideas of where to go to get the item I needed
Ive used them twice to service one of my computers. They are very helpful, have honest prices and fast turnaround. Good group of guys who really know their stuff. Highly recommend.
Nile called to tell me he was in the neighborhood and then arrived as scheduled. He was so knowledgeable and got the new combo router/modem hooked up with Cox without problems. Thank you so much for your help!
I am pleased to wholeheartedly endorse San Diego Computer Help. San Diego Computer Help and Kyle Hanson have been assisting our nonprofit corporation with technology-related support for many years. The company has always been able to successfully troubleshoot any problems we have confronted, and has done an excellent job of maintaining our computer systems. Everyone in our organization works from separate home-based offices, so this type of responsive support is invaluable for us. We are very pleased to recommend San Diego Computer Help.
I have used San Diego Computer Help in Mission Hills/Hillcrest a few times now and wanted to praise their professionalism, one-on-one help, and problem-solving abilities. They have fixed whatever issues I have had quickly and decisively. I can’t praise Graham and his colleagues enough. And, even though parking can be an issue in this area, there is metered parking in front, as well as other free parking in back. Thanks, San Diego Computer Help!
Andre did a wonderful job repairing my MAC, top class professional service and I recommend anyone with Computer problems to visit this repair shop.All the staff I have dealt with are great.
San Diego Computer Help are the absolute best! Ive tried several other computer shops in town over the years, and I can honestly say these guys are the most professional, hard working, dedicated computer experts I have worked with. I had a serious problem with my Windows PC, nothing would boot up, none of my hard drives were showing up and I had a huge project to complete in 1 week. Zack and Alex both worked overtime to get my computer working again, they did a terrific job of diagnosing and repairing my totally messed up hard drive and getting ALL of my precious files back on line. They kept me up to date on their progress and were totally accessible throughout the whole process. I have complete confidence in these guys and recommend highly if you need any type of computer repair.
A couple of weeks ago I came in because of a cracked lap top screen. A lot of other repair shops were giving me prices that ranged from 200-800 dollars because they told me that they had to replaced everything, when in fact it was only the screen that was cracked and I could see everything fine. Went to here and not only was service friendly/fast the price was below what others were saying, and way better than I thought and to top it off they did a fantastic job!
Excellent repair and great service.SDCH team fixed my keyboard issue on my laptop quickly. They went out of their way to find the best deal on a replacement part, saving me money! I definitely will go back when I need to get more repair work.
These guys were awesome! Helped me get my computer fixed and running at full speed again in no time, all while keeping me in the loop.Would definitely recommend.
The guys at San Diego Computer Help are very knowledgeable! I appreciate the great service Alex provided when I went into the store experiencing trouble with my mac. I will definitely return next time I need further assistance, and I recommend anyone who needs computer come to San Diego Computer Help you wont be disappointed.
First, thank you so much Ross, and Alex. San Diego Computer Help is a lot helps for network support include, router set up, printer set up. Alex, and Ross are very helpful, professional, and knowledgeable. We could not be happier with their service. Thank you again, and highly recommend.
Graham and Alex were very friendly and fixed my issue the same day! So glad to have a place like this in our neighborhood. I highly recommend them.
I called in and was able to get someone to come to my home in just 2 hours to fix a virus on my computer. Ross was super helpful and was able to fix it in under 30 minutes. I would recommend this company to anyone who is looking for an in home computer fix!
The respond was immediate in few hours, the technician was on time, courteous, knowledgeable and fixed the problem soon. Their charge was very reasonable for this service. I will definitely call them in future if I find problems with my computer. They deserve the title COMPUTER HELP
Employees were helpful, knowledgeable, and friendly. I had a portable hard drive issue and they did the best they could. They are good with following up, providing updates on your equipment, and providing recommendations.
I came here with after my cat spilled coffee on my computer. I had insurance on my computer but my insurance wanted a diagnostic done on all the components even though my computer wasn’t turning on. These guys did a very quick and very thorough job on testing all my parts and helping me get the money back for my broken parts. They really care about the customer and are very knowledgeable. I would recommend them to everyone.
Prompt, professional, and pleasant. These guys are everything you want in a computer repair company. They will definitely be my first call in the future. I highly recommend them.
Kyle and his company were absolutely amazing. He not only quickly diagnosed and fixed my computer problems but also fixed some issues with my phone and got our TV working again. I highly recommend this company, they were quick, efficient and responsive to our needs. Two other neighbors have used them as well and were also very satisfied. Everything is working great! Thanks Kyle!
Ross from San Diego Computer Help spends one day a week at our San Diego Architectural office. He is is incredibly helpful, knowledgeable and personable. Friendly and helpful IT, imagine that. :) He works diligently with our East Coast office headquarters and in house IT team to assure that our office standards are met.
Friendly and knowledgeable. The guy there explained the problem my computer had in a way I could easily understand (turned out to be an internal wire connecting the power to the motherboard had come loose), and my computer was fixed very quickly, effectively, and for a very reasonable price. I would definitely go to them for any future issues my computers may have and I would definitely recommend them.
I had an excellent expierience with San Diego Computer Help. I had a Mac Mini that crashed about a year and a half ago. The geniuses at Apple could not fix it, and told me it was history. They sold me a new mini, and I put the old one the the shed. This year I realize that I needed some files that were not backed up to the cloud. I took it to San Diego Computer Help. Not only did they retrieve the file, but also fixed my old mini that the geniuses at Apple couldn’t.They called me twice the next day after I dropped it off, and kept me updated. They were finished that day. And the best part.........only $99.00.Wow, what great service.Thanks guysSteve Farmer
From Graham, with whom I had first contact, to Alex who worked through diagnostics, proposed multiple solutions, and was willing to spend time clarifying ALL of my many questions; these professionals demonstrate expertise, honesty, PATIENCE, and impeccable customer service. I highly recommend San Diego Computer Help, and am eager to suggest them to colleagues, family, and friends. Thank you, San Diego Computer Help!
Great service at great price. Really satisfied with the result!~
I just got service at the computer help store at San Marcos. Alex provided me very professional services. He is very helpful with a lot of my questions and very patient. I strongly recommend the Computer Help for your PC repair needs.
Thank you Ross for helping me with my computer! Only visiting the SD area, computer problems were the last thing I expected. Im so happy I could get a quick solution. Ross helped pull files I needed to meet a deadline that day. Jen
They did an amazing, fast, and reliable job on my computer. Their prices were also very reasonable considering the prices of the parts. 10/10 you should go here for any and all computer repairs.
Great customer service. Timely and professional. Was in a bind to get my computer fixed, warranty with geek squad but it would take them 2 weeks to fix the problem. Alex and Alex (not a typo, lol) said no worries and took care of me on the spot. What would have took 2 weeks took these guys 2 hours. Really grateful to have found them. Thanks again guys!
They did a great job diagnosing the problem and working to rectify it. They were proactive about backing up data before making changes or attempting fixes, which is a great approach. Good communication and reasonable timelines. Well done!
Alex is terrific! Great work, fast service and a full explanation of everything I needed to know about my repair. I highly recommend SD Computer Help.
San Diego Computer Help and Alex B. is a big help for computer tech support. I find him to be both friendly, helpful and very knowledgeable. I have had various computer tech issues from time to time and my first call is to those guys.Mike
This is hands down THE place to go to get your MacBook Air repaired when it isnt under warranty. These guys are AMAZING! If you live in North County, check out their convenient San Marcos location.
I have used San Diego Computer Help twice this year: once for a hard drive crash and again for a corrupted memory card. I was very pleased with the service and the results. The guys at this company have an extensive knowledge of anything to do with computers. They are courteous, friendly and caring. They work on your problem until they find a solution and you are happy with the results. They can turn a really bad situation and horrible problem into a good experience by their attitudes and helpful manner. I would recommend them to anyone.
Alex was super helpful in recovering all the data from my computer. They were super fast too. Would definitely recommend to anyone needing help with their computer.
Ross has come out to our site multiple times. He is always prompt and v professional. He is very knowledgeable and always willing to help answer all of our questions.
Kyle and the rest of the group are amazing! Always ready to help and tackle our problems quickly. Alex solved a huge problem for me via remote! This is the absolute best IT company in town!!
Liked their service. Specially Graham was excellent at his detail information about my Mac.
These guys are amazing!! They were able to help me with my tablet right up front for a very reasonable price! Alex is great!
Excellent experience with SD Computer Help. My last problem was handled by Sam, prompt, professional, efficient, well-groomed. He made sure everything was clear to me before he left. Everyone Ive ever dealt with at this company has been top notch.
Kyle is the best of the best. Very friendly with a great attitude, super reliable and most honest computer service technician we have worked with in 10 years.I only wish that I would have known him years ago and I would have saved lots of money and headaches. He will handle any computer issue and will take very good care of his clients. When other techs show up late or never, Kyle is punctual, when other take advantage of every extra minute, he will gave us a break with his competitive and reasonable pricing. Kyle was always able to clean up the mess, that other techs from other companies left and saved us in many situations.If your computer is acting up, Kyle will be your man to call.
Ross is AWESOME! He is quite literally a life saver and we will continue to call on him for any and all of our offices IT issues. Thank you Ross!
Alex B. was extremely helpful. I brought my computer in and that same day the problem was diagnosed and my hardrive was replaced. Wonderful service. I will definitely return if I ever have any other computer issues
What a great service. Theyre quick to answer any questions and always help with any computer issues I have. Will definitely use again and again!
San Diego Computer Help, and owner/computer guru Kyle Hanson, is the BEST computer maintenance & troubleshooting types in this city that our company & me personally, have hired to help with our computers & servers (and weve gone through a few others).Theyre not only the best at what they do, but are incredibly patient and responsive to your requests for help and in explaining the issues involved and the available options. In addition, they offer regular monthly or other scheduled, maintenance sessions, to checkup all of your office computers on a regular basis, and clean them up, etc., to help keep them running & in good shape for as long as possible.Kyle even rebuilt our server computer from scratch himself, instead of us purchasing what would have been a more expensive pre-built server otherwise, and its been a terrific upgrade since!Dont bother comparing any other types of computer service companies in town, before deciding. Just go with San Diego Computer Help now-youll be happy you did!
They fixed very well my computer. There are professional and not expensive. I recommended this place
If I could give 6 stars then I definitely would. Across the board, I was kept in the loop and updated on the status of my rig. They were straight up with the price and didnt change it last minute, friendly and knowledgeable staff. Thanks a ton for the honest service!
San Diego Computer Help has always been great. They explain things in terms I can understand and are always polite and courteous. Thank you so much for your help!
I never leave reviews, but this place was so above and beyond on every level, that I feel the need to share my experience.I initially made contact with Graham, a very friendly dude. Alex then helped me with installing my operating system back onto a new hard drive, after the initial diagnostic showed that my old one was pretty much done for. There were additional hiccups along the way, and Alex handled them all beautifully. Im originally from Russia, so I was also able to get a full detailed breakdown from him as to my options and expectations in my native tongue.While I had taken computers apart before, replacing screens and what not, I hadnt been able to fix my Alienware for nearly 4 months. I went to San Diego Computer Help because of their stellar reviews, and Im so happy I did. The communication, the professionalism, the knowledge and expertise were all top notch. Id give them 6 stars if I could. They really saved my butt along with hundreds of dollars, as I dont have to buy a new computer now due to their amazing help!