Kim was the one who helped us! I just loved her personality. Super genuine and funny. Thank you for making our shopping experience easy and pleasant and also for the sparkling water. I will definitely come back to this MK location. :)
The associates were very kind and helpful.
Very pleasant staff and extremely helpful. Definitely will be returning!
Very expensive for the items it sells, good customer service though.
I shop a lot on line but for some reason I have thought to return items to the nearest store . The male store representative was not pleasing on the phone when I asked for the exact location, he was actially mean but I just ignored and I went . The moment I stepped in to the store, he probably knew it was me, no hi! No greetings ! He just said I’ll help you over here . During the process of the return he was already disrespectful like what’s wrong ? Was he feeling upset that i was just there for return ? Do you have an idea how much I shop online ? I do not deserve his rude treatment just because I’m returning . This prestige store should have hired people with an excellent customer service . He was not good at all .June 9,2019MK store mall
I really enjoy some of the products at Michael Kors La Jolla location. Good service and Easy in and out.
Terrible service. Never come back this store.
Very bad service and experience in this store. The sales had bad attitude for online order returned. Even store manager was putting me off when I complained.
Very attentive staff
Great store