Worst customer service!! Very rude and unprofessional employees, especially the old lady. I tried to exchange my in box wallet witch I never used it after a week, she treat me completely different from the day I was purchasing. Dont go to this store

Visited May 4th in the evening. Staff was courteous and knowledgeable about inventory. 5 stars for that particular crew that day.

My shopping experience was great! Sedrick was very helpful and so nice, he is amazing. I wish would live close by, so i could shop here more often.

June 22, 2016On June 18, 2016, 30 minutes before the store closed, I entered the Armani Exchange store at Fashion Valley Mall in San Diego. My initial intent was just to browse. To start, I did not get a simple hello or welcome to the store from any of the employees. I browsed around for 10 minutes, picked out some shorts and still no acknowledgement from the 4 sales associates the store had working that night. Three female employees were busy talking in Spanish, about their plans for the night and their busy lives. Finally, I heard from one of the sales associates call out to me,, “can I started a fitting room for you?” The sales person offered to come back and check on me. I waited for few minutes for the sales associate for that help that had she had offered. I decided to come out of the fitting room and search for different sizes myself. I thought, I will let it go and forget about the bad service.I ended up purchasing some swim trunks and shorts. Turns out, I had mistaken the price of a couple of the swim trunks that I purchased that night, and decided to return the items the next day. As I entered the store, I felt this annoyed vibe from the sales associate/manager who helped me that night with the return. His welcome back, in a very annoyed tone was, “Whats wrong with these?” I said, just changed my mind, the price is a little to high for me at this moment. He took the three items back, the one I had paid with my credit card. The second Item was purchased on my debit card.The sales person/manager kept telling that the credit card was declined. Which makes no sense for a return. I called Chase Bank, and they cleared, stating that everything was fine on their end. I suggested to the sales person ( the guys with glasses and mark on his face) to give me cash back if he was unable to put the refund back on my debit card. He said, “no I cant give cash back on a credit card”, I told him that it was a debit card, which clearly is printed on the card. After that exchange, he called me a liar about the debit card I owned. He still refused to take my return. I kept waiting for a solution to resolve the problem and even suggested from the sales person for me to comeback the next day.I Told him that I was a returning customer from years ago. I told him that I stopped buying Armani exchange products because I experienced poorly-made merchandise quality with previous items. His response was “I dont make the merchandise.” Is this how an Armani Exchange employee stands behind the Armani product? I dont care who makes the merchandise all I expected was, a fast return with no silly questions asked. This sales person possible manager, was rude and very unhelpful. I am not fishing for a discount or anything else. I can tell you I am definitely not returning as customer. I have worked in retail for nearly 20 years, most of those years serving in management, so I have strong understanding of effective customer service. I share this experience with you merely as feedback for your company. Based on my experience at the store, I am not sure the Armani Company really cares about feedback and customer service.When I got home on Sunday, I reviewed my bank statement and discovered that the employee who handled the return actually charged me again for the returned merchandise, instead of issuing me a credit. As a result, I have now paid for these items twice!

I love my new jacket

Eberything amd more you would expect from Armani.

Good deals

Omg..got my suit..from Armani..l felt like a king...thanks

I guess i got the same manager in the AX store at fashion valley. She completely disgusted me. I will never go to that store.

Always awesome clothes..!!

COOL OPTIONS

We all know the brand, but the attention of the staff of that store is excellent. Congratulations

Beautiful designs and good service

Nice place ... Excellent quality in clothes.

Brilliant!