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Metro by T-Mobile
1255 Imperial Ave, San Diego, CA 92101, United States
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Metro by T-Mobile
Comments
Mi
Review №1

Mike and Eva, who work there are so cool and on it. Thats probably the toughest place to work considering what goes on down in that area. Thanks Mike and Eva

Al
Review №2

Mike is the best when it comes to cell phones highly recommended by all my friends

Ja
Review №3

Mike is the best! Have been dealing with the company for years and he goes above and beyond

Su
Review №4

Valerie has been more helpful she goes out her way yo make sure all her customers feel at home and welcomed when they come and as they leave they leave feeling greatful with their purchase. She takes her time with each one and shows them step by step how use the features on their phones. She is one of the best sales rep. there. Thanks Val for making sure I enjoy/love my new phone .

Sc
Review №5

Each and everyone was so happy to help me with anything that I needed like more profound explanation of a term or greater understanding of my unique and unorthodox uses of my unique uses of grammar and acceptable application of a these examples which have grown more common and appropriate for a slightly more intelligent reading audience. Endless Thank to Sandra (Supervisor) and her extremelly helpful assistant (Valerie).

Ke
Review №6

Daisy is such a great rep she helped me with my motorcycle e4 very nice and she knows her line of work. I am telling you this little kiosk holds great knowledge and best costumer service. Top if the line. Thumbs up for Mrs Daisy Boo

Yo
Review №7

Why is because Daisy, the best ever!! She know what the customers need, before we first our sentence. Daisy is very patience and kind. Thank you Metro pcs for Daisy, shes the best ever. We need more like her. Thank you Yolanda Porter

te
Review №8

Okay guys check it out Metro PCS at 12th and Imperial trolley station has always been a nightmare for me poor customer service slow customer service all of the above you dont ever want to encounter. But recently theyve hired a manager name to Daisy check this out again she is amazing she help me with complex problems that made me nuts in my head and she did a quickly and politely and with these this is some kind of lady that should be put in for good models for customer service relations. My hats off to Daisy!

Ph
Review №9

My name is David this morning I went to metro PCs I asked Daisy to help me out with my phone and she was very busy at the time and she right away acknowledge me and helped me as she helped other costumers she has perfect pr skill. If we had more people like Daisy everybody will be leaving with a smile she knows what you need and how to get to done. As a matter of fact there is a closer metro to my house but I rather come here to deal with Daisy.

st
Review №10

Metro is just fine I mean almost perfect the only problem with Metro is T-Mobile. If MetroPCS could be its own service they would be a five-star Perfection but since they have to run off the T-Mobile T-Mobile causes them to lose one star. Im sorry but I have experience with T-Mobile and they are not great they far from good.

Mo
Review №11

I purchased a glass protector and it broke. Came back to the store to replace it, but didnt have my receipt. Daisy was very helpful and gave exceptional services. She provided great customer service.😁

Br
Review №12

Last week I was in town from Canada for a conference and my phone fell victim to a spilled margarita. Daisy was able to fix me up with a replacement with an unlocked phone she had available. Im not even a MetroPCS customer – but I was back in business in less than 20 minutes with my own SIM card! Saved me a lot of time, aggravation and money. Thank you Daisy! Highly recommended!

Ed
Review №13

Daisy is a very nice person and she works hard. She always trying to do the best she could for her costumers. She helped me pick the best phone for me and is exactly what I needed and every rime I have a problem I come back and shw helps me out.

El
Review №14

Best customer service and best prices in town ! Cant beat the store and alexis always takes care of me !!

En
Review №15

Thank you Valerie for giving me the best (early) birthday yet and Im really glad I stopped by the store instead of going straight home. Youre the best Valeria!!!

Ri
Review №16

I SIMPLY WENT DOWN THERE TO PAY MY BILL AND DAISY HOOKED ME UP WITH A GOOD DEAL THAT SAVED ME SOME NEEDED CASH MONTHLY!! IF YOU ARE LOOKING FOR A GOOD PROVIDER, WITH EXCELLENT STAFF THIS IS YOUR PLACE!!!! THANK YOU DAISY!!!

Ba
Review №17

Thank you to the wonderful ladies at the kiosk for helping me. Valerie made my switch painless, she set up a Google account for me and even transferred my stuff over to my new phone. Woohoo!! 🤓🎉

Da
Review №18

Again, I buy another phone from them. I only go to them because everything is done right the first time. Ive never had a problem with them.

So
Review №19

Ive had excellent service here even if its just paying a bill or learning how to use my new phone. I come to them alot theyre never impatient they always greet me with a smile. Its almost biblical to me. My name is Soulfulday, with extraordinary regards to the reps here.

Al
Review №20

The MetroPCS at 12th and Imperial is the absolute spot to get the phone of youre dreams. The manager Daisy works hard at what she does, and she will definitely find you what you need. In addition, she really knows how to make you feel welcomed. Buying phone has never been so pleasant. In addition to the great costomer service, the phones themselves are pretty great! They definitely have a really happy customer, and really recommend to anyone that wants a great phone and know for fact that they got their money worth. Thank you Daisy for the great deal!

Jo
Review №21

Val always hooks me and my family up with the best phones, the best prices, and the best bundles. Always has a smile and ready to help, thanks val happy holidays guys

Ti
Review №22

The store was so awesome so helpful and very quick and a sufficient did the legwork for me its awesome I love this site I plan to shop hair more

Gi
Review №23

The service was excellent and very detailed info for me to understand. Thank-you so much Val & Luis for being so courteous and helpful...

to
Review №24

Im here at the Metro kiosk at 12th and Imperial and Sandra took care of me my phone stopped working Im on vacation she got them to switch everything over and I didnt have to pay extra she fought for me to be able to just leave it as it was cuz I had just made mt payment I love Metro and Sandra is a rock star she handles 2 and 3 people at a time she is truly unbelievable. Thank you Sandra and metro

Tr
Review №25

Thank you val for helping me with my amazon Prime and my apps! Gr8 service

Pi
Review №26

Thank you Val for being so patient and kind to me, Ill be staying with metro

do
Review №27

Very happy with the service love the people there 🤗

Review №28

I have a phone with a mexican carrier but when I cross the border is no different from the service back there it works great !!

ra
Review №29

Small kiosk with top of the line costumer service! Daisy has been my rep since I switched in City College now she works here and the costumer service she provides is what makes the difference! Totally recomend it!

cy
Review №30

Not only did another customer cut in front of me in line the other clerk finished with her customer she left on an almost 25 min break. At least 4 other customers came and left with talking to clerks. Name tags were obscured: Leslie and Daisy

bi
Review №31

Best service hands down thank you Val and erika!!

Yo
Review №32

A very good hello in this present time I accidentally pressed something wrong on my phone and she was a very very good help in this present time cuz I dont know what to do one thing I knew was combined MetroPCS and she helped me so quickly and shes the best shes the best Daisy was her name

Ad
Review №33

Sandra and Valerie are awesome. Very nice and very helpful.

De
Review №34

100% great Job went the extra mile to make sure the guest level ☺

An
Review №35

Outstanding customer service outstanding on a scale from 1 to 10 make it at 12. Daisy helped me with my phone and she has nerves of steel to put up with all this rude people around.

Da
Review №36

The only metro pcs store thats always open on time. Nice lady too

Er
Review №37

I bought a pair of Bluetooth headphones here and were told they were Bose and they were not and they did not work. But it was easy to exchange them the next day for a working unit.

Jo
Review №38

Stores are fine..Paying bills at kiosk can be a hassle

Ed
Review №39

I came to get a phone im starting to learn how to work them and sandra showed me the type of phones they had and show me how to star using mine, thanks you. I will come back to you.

St
Review №40

This team is outstanding and I am definitely coming back

Fr
Review №41

Valerie went above and beyond she even helped me set up my lyft account & mage sure i was completely satisfied with my new phone and service!

Co
Review №42

Sandra is a wonderful Sale Rep/Manager

Mi
Review №43

Goof experience. Leslie helped but Daisy knows what she is doing she is a great team leader.

sa
Review №44

Guy working here named luis, seems rude, really isnt. Hes chill and good service

Jo
Review №45

Thanks Valeria for being the best of the best, I know I always come in with a problem but I always walk out with a smile. 10/10 superstar

gl
Review №46

Val and Luis are very efficient and helpful. Thank you

Wi
Review №47

Very good customer service from Daisy and Cyntia

Ra
Review №48

I wish everybody was like Sandra the manager sales manager over at 12th and Imperial I go to City College and goes guys are rude and discourteous I come all the way from SDSU to come see Sandra and I bring other customers with me because of her service

Je
Review №49

Friendly service no issues with phone.

Bi
Review №50

Nice people, normal PCS.

Ju
Review №51

Valerie always takes care of me and makes sure everything works and meets all of my needs. thank you Valerie thank you Sandra thank you metro

Ca
Review №52

The employee was fast and respectful

Ro
Review №53

Its not the only one I have done business with, but the best.

ta
Review №54

Thanks again for all your help

Jo
Review №55

Very happy with the service

Ad
Review №56

Great service.

Ro
Review №57

Great customer service

Ri
Review №58

Nice service.

De
Review №59

SweetThanks

Hu
Review №60

Good

Er
Review №61

Grate service

Aa
Review №62

Slow

Ef
Review №63

Today was an excellent night thanks to valery ramirez excellent person and very good costumer service in the troley station 12 and imperial excellent friendly service and cordial congratulations to this beautiful young woman for her excellent work with all my thanks Efrain herrera

Jo
Review №64

Thank you young lady for helping me with my cell phone the old people are very lucky for having a person who helps us with a smile and even a few jokes thank you and God bless you

So
Review №65

Thank you beautiful girl for all the help and patience. God bless you.

be
Review №66

I told the boy that I had problems with my screen, she helped me stay with my phone all day and well, the problem was not fixed, but she sent me where I could follow up on the problem. You cant always fix things but the way she cared and did everything to fix it and then directing me to what follows made me feel like she really cares about her clients. The girls name is Daisy she is there every morning I highly recommend her.

He
Review №67

Thank you girl for helping me with my new cel

Information
7 Photos
67 Comments
4.8 Rating
  • Address:1255 Imperial Ave, San Diego, CA 92101, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 619-500-2266
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:9AM–5PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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