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JTI Wireless : iPhone and Galaxy Repair
8008 Clairemont Mesa Blvd, San Diego, CA 92111, United States
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JTI Wireless : iPhone and Galaxy Repair
Comments
Ri
Review №1

Great place to get car keys!!!They ordered the key for my 2015 Ford Fiesta, in less than a week Kevin called me to bring my car. In about 20 minutes he cut the key and programmed with my car computer!!! He REALLY KNOWS HIS WORK!! Ford dealer wants $400 for the same key that JTI charged $125.What else can u say!! Very Very happy costumer!!! Thanks Kevin keep up the good work and thanks againRicardo!!!

Ry
Review №2

Super helpful employees. They knew exactly what to do and finished quickly

Ky
Review №3

Joint was sick. Homies got the phone dialed. Highly recommend 💯

Da
Review №4

I had dropped my Macbook Pro, and my whole screen had shattered in discoloration. I called several repair shops near me to get a quote before taking it to Apple. I gave them a call and they quoted me the best price by far, plus only took about 2 days to get my laptop returned to me. Very satisfied with my repair, thank you. Definitely, will return. :)

Pe
Review №5

Good prices, but comparatively not the best quality replacement parts (iPhone LED).Friendly but sometimes inefficient and possibly not the best technical service.Iphone LED screen replacement image/color quality was obviously different than original. The first time I dropped it (with protection, not particularity hard similar to countless drops before) the whole screen shattered and LED stopped working.Retuned to my favorite repair place this time (closer to LJ), and for the same price the LED looks like the original iPhone OLED pic/color quality. Also my favorite repair guy indicated whoever replaced the last one made several mistakes in the installation (didn’t remove some packaging pieces, didn’t secure certain parts properly).Needless to say, do inquire about what replacement parts are being used. If you know/see a better repair place, it might be worth passing this place by.

An
Review №6

Came here to get samsung galaxy s8 screen repaired. They repaired the screen, but in the process they broke the camera. However, after talking to Chris, they were willing to fix the camera at no extra cost. Phone now works well and has no other issues.

Ch
Review №7

Fast quote response. Great customer service.

Tr
Review №8

Took my iphone 8 here for back glass repair. They did a fantastic job and were very friendly and helpful. I recommend this shop for phone repair.

Bl
Review №9

Christian was very kind and helpful. He fixed my phone for a good price and finished real fast. Definitely coming back!

Ma
Review №10

Cracked my entire iPhone X, called around for a couple quotes. JTI gave me the best price and offered to fix my phone with a 30 minute turnaround time. Went to grab lunch next door and when I returned my device was looking brand new. Very friendly and great customer service. I will most definitely return for future repairs.

Sa
Review №11

Amazing Service!!! Very friendly and professional. Highly knowledgeable and my phone is brand new. Thank you JTI Wireless ... very happy with your service and expertise!!!

Ol
Review №12

The owner should be careful who he hires to front the store. The current guy is not suited for this job. He made me come to the store TWICE for nothing and then shines with a I couldnt care less attitude.Heres the details:I come on Thursday and pay 50 dollars upfront for a repair that requires a part to be ordered first. The part will be delivered on Saturday for sure, but the the store guy also wants to know how much I want to pay additional so the part can be delivered sooner (weird...). Anyway, his literal words: I will email you before 6pm today (Thursday) if the part is in or not.I never receive an email.On Friday, I am sending an email to ask for delivery time, but I never get a response.On Saturday, I come in. The moment the guy sees me, recognizes me, and says: part is not in yet, it will come in on Monday. Well, thank you very much. This is where you could have emailed me so I dont come for nothing.On Monday, I call. The dude answers: tomorrow the part comes in. So, I wait TWO days and I come in in Wednesday. Dude sees me, says: your part will come in today late afternoon.When I show my frustration about coming in for nothing the SECOND time, he shrugs: whatever, not my problem.Well dude, it is your problem, because your attitude is ruining your bosses business.Rule one of a well-run business is communication. I do understand that parts sometimes take longer to arrive, and I have no issue with that. The key is not make me go there twice for nothing - because of empty promises and no follow-up. You sit there the full day waiting for customers to come in. I surely think that sending a courtesy email with a delayed delivery time is something that you can manage in your busy day job.It would have resulted in a much more pleasant review, in case you wondered.

Ia
Review №13

Do recommend! Quick service, very fair prices, and Chris was great to deal with. A++

Ju
Review №14

I had great experiences here at JTI Wireless iPhone repair shop. Searched on Google to find local shop near me and came across this place. I will be coming back here with all my phones and electronics. They are honest and unlike other places this place actual cares. They do not only offer like other common places. 5 star all the way

Jo
Review №15

Excellent service. Ive been to JTI twice, and both times they have helped me very fast with good quality and reasonable pricing. Highly recommend them.

An
Review №16

I went by there to see if they had a screen for my phone.Their price was quite reasonable.It was late in the day...but they took amazing care of me.As a matter of fact, Im writing this review on the phone that justin fixed.Thank you guys. I appreciate you.Take Care

To
Review №17

Friendly, professional and fast service.

Ed
Review №18

Had a Great experience fixing my daughters iPhone lcd/screen. Staff was patient and supportive. They helped with her audio issues and screen repair. Affordable cellphone repair and accessories.

Os
Review №19

I found these guys on Groupon, and decided to give them a call to find out more information. They told me they honor same price in store, which is a plus for me for saving me time creating a groupon acct. I took my iPhone 6 in for a screen repair and they were able to return it to me under 30mins. It was very quick, smooth, and my phone looked good as new. Most definitely will come back for my other devices. Highly recommend them.

Ch
Review №20

This place is seriously the best! I had a really smashed screen on my phone. The guy gave me the best price to fix my iphone6s plus. Way less than all of all the other places. And he fixed in like 15 minutes.For real, every other iPhone fixing shop quoted me $100 or more, JTI did it for way less and did a great job.I’d go here to have any phone fixed for sure

Je
Review №21

Great customer service and I really recommend this place. they fixed my iPhone 6S plus and they have done a fabulous job. thank you

Be
Review №22

Awesome service and great range of low price products, reliable and makes you feel like you are priority number one and taken care of

xM
Review №23

I got my glass repaired on my iPhone 7 for a great price . I even purchased a tempered glass screen protector for only $10! They gave me a $5 discount which was really nice of them.

Da
Review №24

Had to get my girls iPhone repaired this weekend, its always hard to pick a reliable cellphone repair shop. But I got more than lucky and found JTI wireless, not only did I get her phone repaired, but they also do iPad repairs !!! Best iPhone repair near me! Doing my iPad next now that I know where to go for geat work.

Wi
Review №25

Took my phone in, they looked at it told me a price to fix it, then came back, picked it up, they did not fix it. then refunded the money and left the phone in worse shape than before. rude and incompetent . bad combination. the phone is now falling apart. terrible customer service, and even worse technical work.

TL
Review №26

Just took in my iphone XR for my back glass to be replaced. It was bit hard finding someone who had the red color in stock but they did. Took about 2 hours, very friendly staff.

KJ
Review №27

Friendly, professional and got my cellphone screen replaced. Would definitely go back if I needed repairs.👍👍👍

Ch
Review №28

I broke my iPhone 8 plus, front and back glass. It was completely torn apart since I work construction. It had fallen off a second story and was completely shattered. I did so research in my area for iPhone Repair and JTI Wireless was the first to pop up. I saw they are the “Best of Groupon” on the groupon website and I decided to give them a call and explained my issue. I spoke with Edgar over the phone and he mentioned to me that they repair back glass all the time and also give a warranty with their services. I decided to take my phone in last weekend and its been working marvelous! I truly can’t thank JTI Wireless for fixing my phone and making it look back to 100% new. They did an amazing job, very friendly and fast! Plus the price was way better than what I had expected. JTI definitely saved my phone and now I brought back my iPads for Repair. They do all types of cellphone repairs, iPad repairs, and even macbook repairs. I 100% recommend JTI if your looking to get your phone or devices fix. I had an amazing experience. Their customer service is amazing. Thank you guys! 👍🏻

ed
Review №29

I searched iPhone repair Near me and JTI wireless popped up so I took a a look at their reviews and decided to give them a try. Now be mindful I’ve had a bad experience with cell phone repairs in the past so I’m very scepticul about these type of businesses. However, my experience was incredible. They repaired my iPhone in less than 20 minutes and threw in a screen protector! My iPad just happened to break yesterday too so guess who doesn’t have to search iPad repairs near me ????? This guy!!!!! I know exactly who can help! Thank you jti!

Ca
Review №30

Cheap screen fixes, but don’t expect it to be done correctly the first time.I came in for a new screen to replace my old cracked one and had to take my phone back 3 times after it was “fixed” because certain parts of the screen would lose their touch sensitivity all together. Each time it would take longer and longer for the “techs” to “fix”- sometimes overnight and I would be phone less for over a day pas when they promised it to be done.Upon picking my phone up the last time, there were also 2 other girls in the shop complaining about the same issues I was having and they were not given a solution.This is not a quality fix. Arguably a scam!!I would steer clear if you don’t enjoy wasting your time 👎🏽

Je
Review №31

My go to repair shop. Best iPhone and galaxy repair shop in entire San Diego

Ri
Review №32

Quick and easy

De
Review №33

I Bought My Iphone 7Plus From Them. I Was Told My Phone Was New But Came In An Iphone 6plus Box And Come To find Out My Battery Was Soooo Bad And Ive Been Having So Many Problems With My Phone. I Called To See If There Was Anything They Can Do To Help And All They Kept Telling Me Was I Have To Pay So and So To Even Have My Phone Looked At ! Never Again Will I Go Here ! Don’t Recommend This Place.

Cl
Review №34

Brilliant Support. I would Highly Recommend.

Es
Review №35

Great customer service. Recommended!

Te
Review №36

Our family was so happy with his job, very friendly

To
Review №37

My iPhone looks spanking new and price was amazing

Br
Review №38

This is the place to go to get your I Pad glass fix these guys are very Fair on there Repairs prices . Other places are at least 40 percent more plus they have it ready on the same day which is great Nice Owner who goes the Extra Mile for his Customers.

Ma
Review №39

Wow Excellent Customer Service. Thanks.!!!!

Re
Review №40

IPhone repair in SD area, cellphone repair, iPhone repair near me

Information
100 Photos
40 Comments
4.5 Rating
  • Address:8008 Clairemont Mesa Blvd, San Diego, CA 92111, United States
  • Site:http://jtisd.com/
  • Phone:+1 858-467-0777
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer store
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
From the business
  • Identifies as veteran-led:Yes
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