user
Goodus Beauty Supply & Hair Salon
2055 E Highland Ave A, San Bernardino, CA 92404, United States
Appearance
Goodus Beauty Supply & Hair Salon
Comments
Je
Review №1

My first time here and I was beyond in heaven to see the vast amount of ethnic and hair care products, to hair galore! It’s a candy store for people who love hair care and products. Everything you can imagine and more is available to you. The owners are knowledgeable and give great customer service and recommendations if you get overwhelmed or want to try something new! Definitely come for the products and for the customer service.

Ki
Review №2

A beauty supply on Steroids!! Worth the drive. The have EVERYTHING!

Ga
Review №3

Great selection! I always find what I need. They had a great sale on a hairdryer set. Friendly staff and ready to help. A little crowded but has everything I need.

Ta
Review №4

Love, love me some Goodison. Joy keeps hair supplies that are hard to find in other stores. The store may be a little packed and hard to get around but there is always someone there to help you out.

Vi
Review №5

They got everything for men as well. Professional clippers at a competitive price.

Da
Review №6

I use to love this store. I like it however I dont love it anymore. If you dont know how much stuff cost they will over charge you. Also the lady will tell you one price however when you go pay the guy would charge you a different price. My daughter went to the store to get some stuff for me and they charged my bank card twice also they over charge her because I was in the store earlier and got the same thing and they charged her $10 more. Yes they did fix the issue so I didnt really think about it to much however my other daughter went in the yesterday to get two packs(4x) of hair that cost $8.99 and so edge control that cost $5.99 and they charged her $36 around $10 more smh. I had to call the store so they can fix This mistake too. This isnt the only time they have over charged my daughters however it wasnt this much.

Sa
Review №7

If I could give this place zero stars, I would. I’m currently in town visiting from Las Vegas and my mom and I wanted to buy some items to dye our hair and stock up on manicure and pedicure items. We usually go to Sally’s, but we decided to try out this place to support small businesses but boy did we regret that decision. My mom and I were helping each other pick out hair colors and after about 10 mins, the lady (which I presume was the owner) suddenly comes up to us and rudely tells us that the store is now closed due to the holiday and awkwardly stood next to us until we left the aisle. My mom and I were very confused, as they never mentioned anything to us upon our arrival that they were closing soon and it was 2:22 PM, which seemed like such an odd time to close. Since I hadn’t decided on a color yet, I politely placed my items back on the shelves and my mom ended up purchasing just her hair dye. However, once we were leaving the store, a new customer was coming in and as we tried to advise her that the store was closed, the owner told her that it was okay to go on in and shop. We were completely baffled to say the least. I told my mom to ask for a refund due to the treatment we received and the lady alleged that the card terminal was closed already, so she wouldn’t be able to process the refund until Tuesday, which I believe was a blatant lie because she had just charged our card a few minutes prior and more customers had gone into the store at that point to purchase things. My mom will be returning to the store on Tuesday for the refund she was promised, otherwise, we will be submitting a chargeback through our bank and making a complaint to the BBB. Spare yourself the trouble and just go to Sally’s across the street, where the staff is way more professional and helpful. Or if you’re looking for nail supplies, I would also recommend the nail shop that’s on the other side of Cardenas in this same shopping center. That place is also a small business; however, they actually treat their customers with respect and are very useful in helping you find what you need.

Gr
Review №8

You find a great variety of hair here the best around, its just the lady that owns the place is really mean so dont be surprised if you get into an argument with her shopping there

St
Review №9

After reading the reviews I was a little leery of stopping in, but Im glad I did, the lady was very pleasant and helpful and i love her dog!

Br
Review №10

Friendly and helpful. Good prices.

Ra
Review №11

Hella crowded OMG. Needs better organization. But they do have everything!!

Sa
Review №12

Prices is too high.Not are not great.Need go out of Business.

Su
Review №13

There is a variety on eye lashes,wigs exc.

Ni
Review №14

Always friendly & welcoming.

Av
Review №15

HIIII JOOOOYYYY!!!!They have everything you need plus more. And a good variety of wigs. They probably need a bigger store hopefully not too far from me lol. This place is amazing.

Ma
Review №16

Customer service was very helpful. Place is very pricey regardless of sales.

Ke
Review №17

I always go here I love it

Do
Review №18

This beauty supply has everything you need and more and if they dont have that and a couple of days they will get it Im excited to go in and Shop every Thursday

Ve
Review №19

I shop here all the time

Ka
Review №20

This beauty supply is pretty much, a one stop shop for all your styling and beauty needs. I frequent this location because they carry a product that I live by and offer it in colors I have literally seen no place else. I travel 30 minutes or more because of the variety alone. The mom and pop type couple that operate the store are always so welcoming and helpful. Ive never had a bad visit. Only issue Ive faced as of yet was trying to decide upon what colors to put together!

CE
Review №21

Prices are low, friendly and helpful employees. Large selection.

Yv
Review №22

She has this young lady that works for her she has the most beautiful spirit and very good at her job I love the fact that I can understand when she speaks and she makes u feel so comfortable luv it oh and they do have a lot of products always find what Im looking for

cr
Review №23

Its nice to see they have black workers there now

Mi
Review №24

This store has a nice selection of products, however, the products are everywhere and some things are hard to find. The staff is friendly and patient. I would shop here again.

Ti
Review №25

A big selection of everything, but I couldnt look around to decide what I wanted, I had to be told what everyone else likes instead of me making my own decisions, then the Chinese lady manager tells me to leave just because I went outside to the car and came back. Come back another time. Dont worry. I wont. Insulted, controlled, manipulated, and kicked out. I didnt need to waste my gas for this s***.

Ro
Review №26

Always have my needs! Good service

Ne
Review №27

Her customer service sucks! She is not professional at all! The sista who works in there was great!

Sh
Review №28

It was good easy to walk in found what I need w/ Joy help.

Ch
Review №29

I just moved to this area customer service is poor you can tell they are use to treating blacks poorly I’m never going back I will drive out of my way to spend my money with a black owned business

Ho
Review №30

Lady SNATCHED My Money Out My Hand Which Was $22 OVER My Total & Refused To Give My Money Back & I IMMEDIATELY Addressed Her About The Situation.If I Could Give Negative Stars I WOULD .THEN They Freely Allow Crack Heads And Smokers To Smoke Crack Pipes RIGHT Outside The Front Door. I Will Not Be Returning Here

Em
Review №31

I love this spot, has so much of a selection on products for all types of everybodys needs.

Al
Review №32

They are just too expensive and of story, compared to other places that I go to there always 3 to $8 higher than anywhere else Id go

Ju
Review №33

My daughter and I came into this store, looking to get hair extensions. The first thing we noticed was that there were no employees to assist us so we just started to walk around unknowingly where to start. We do not know anything about hair extensions, and would’ve appreciated some assistance. When we noticed some extensions that we liked, we started to place our hair next the packaged hair to compare and match our hair colors, and that’s when a lady loudly demanded not to open any packages (which is something we weren’t doing or planning on doing). Another few minutes later, in front of her other customers, she loudly shouted, “Don’t mess it up! Get me next time! You’re messing it up!” After that, we simply left the store, shocked from the completely unwelcoming, impolite atmosphere. Instead, we went to Bobo’s Beauty Supply in Rancho Cucamonga. In there, we were immediately greeted and assisted by kind, welcoming employees. If you’re looking for excellent service, skip this place and go to Bobo’s!

Sa
Review №34

They dont have a lot of wigs that I like

Mo
Review №35

Large selection excellent service love Joy 💕💕💕

Ca
Review №36

I truly enjoy going there to getting everything I need for my hair. Good pricing.

MS
Review №37

Got a tripod and and braiding hair, large selection, the lady at the register was helpful.

Lo
Review №38

They really deserve a bigger shop! I love this place! They have everything! Catering to all kinds of hair!

Ad
Review №39

Always have what I need and affordable prices and so many different products to choose from

Tr
Review №40

Customer service here is abysmal. I’ve been a regular at this store for a couple years because of their huge selection but the couple who own the store are incredibly nasty, rude, and (dare I say) racist, so I will be taking my business elsewhere. During my most recent visit, the lady followed me and my mother around the store eyeing us as if we were stealing, and she was rude and dismissive when we asked for help. The man at checkout was also very dry and rude. Unbelievable considering we shop here quite frequently and have been nothing but polite and decent. I understand that shoplifting is an issue but regardless, this is absolutely no way to treat paying customers. The store itself is dismal, uncomfortably stuffy and hot, and way overcrowded with products, many of which (hair products, certain makeup, lotions/shea butters) seem expired, dried out, and/or old. Yes the selection is good, but not worth the prices or the blatantly disrespectful treatment.

Pa
Review №41

Theyre rude and over price, it seems as though prices increase monthly... owners follow you on every aisle. This store is cluttered if youre not careful can trip or easily knock products over, and not everything is labeled with organization or priced for ease of shopping.

Ja
Review №42

This lady tells her man to follow the customers inside the storeShe treats you like youve stolen from her before. Only been to this store a handful of times in all honesty i loved their wide selection of products and prices but the treatment received is enough for me to stop supporting this shop.

So
Review №43

OMG I WILL NEVER GO ANYWHERE ELSE I LOVE JOI AND POPPS THEIR CUSTOMER SERVICE IS A+GOD BLESS THEM

Sh
Review №44

They have almost everything for beauty stuff

T
Review №45

Goodus is open later than most other beauty supply. They have so many products in my opionion you have to kind of know what you want. If you dont the lady joy I believe is her name she will help you. And she will tell you the truth. If that color hair doesnt look good on you she will tell you. I also like that there is a salon in back where you can get the hair put in. Ive never used it but thats a great idea. I got hair,, earrings, a pair of leggings, and edge control plus a bra and panties for under $60! The only reason I gave them a 3 is because of all their products they have.

Ya
Review №46

VERY RUDE!!! Would give them a zero star if I could! Walked in because of my sister and lady pretty much kicked us out because she was “leaving” she followed us around while we were looking and she had to call her employee to follow us too when we would separate!

As
Review №47

The Lady in there helped me pick out the BEST curly hair and didnt just show me expensive bundles but bundles that were good quality for a good price

ta
Review №48

One Stop Shop for your doo and your beauty

Te
Review №49

The oriental lady wouldnt take her eyes off my friend while she was trying to find a wig to buy

Qu
Review №50

I used to go to the owners other beauty supply store before they changed locations so its still all the same. I love them

Va
Review №51

VERY RUDE! she followed me around the store and kept acting like i was stealing she would NOT leave my side and when looking for a foundation she told me to leave because they dont have my color, even though i was planning on buying more i just had enough and left. i only go here if i need to DO NOT recommend. also veryyy pricey.

Br
Review №52

I visit this beauty supply alot and the Owner Joi I love her customer service and her helper is very nice love it💜💜💜💜💜💜💜💜💜

Ay
Review №53

They were so rude I was just looking for some lip gloss and they kicked me out for no reason saying I was gonna mess something up

De
Review №54

Unfortunately we were racial profiled here! I just politely walked out and remained neutral because I was hurt more then angry at the time. Anytime I touched something the Asian owner behind the corner had her sales representative who seemed to be Hispanic follow me and recount the things I touched. I found the sales representative nice so I politely asked her why she is doing that and she said that her boss always makes her do that to your kind and you really shouldnt support this store. I told her thank you girl and I walked out. I truly do appreciate the sales associate for her honesty because I already looked up and viewed the owner directing her my way to count the highlighters I had previously touched. Its disappointing nonetheless!

Fi
Review №55

Love coming here but some of the customers are really rude to the staff

Tr
Review №56

Overly packed, but youll find what you need

Kr
Review №57

Lots of stuff there.

Ar
Review №58

I buy my eyelashes there, huge selection and very affordable!

ti
Review №59

I like this place..The lady is nice.. Maybe only because Ive known her for a long time...Man Id never thought she would have so many bad reviews

Ju
Review №60

Not the most friendliest place. However, they have everything you could possibly need in hair products.

Di
Review №61

Racist as most are in beauty supplies she thought I was trying to steal something. Wouldn’t let me out until she checked my bag she checked my bag and I had nothing. Ridiculous. My mom had an issue there as well.

ie
Review №62

Lady very helpful

Je
Review №63

This place has many products, dyes and hair not to mention the whole NYX collection, but the owners need to work on their customer service and management. Their treatment and attitude towards their employees is saddening. I only go because their employee and staff is awesome they are helpful! This bussiness only remains by the grace of God lol

DJ
Review №64

Wall to wall choices

Tr
Review №65

Love this beauty supply store

Yo
Review №66

This place has everything you’ll need a little pricey but have Everything. Now that’s out of the way these people are VERY RUDE. They treat you like your stealing if you spend more than 5 min there. My first experience there was with my 7 yr old son who even caught the scandalous vibe towards us I came a hr before closing looking for weaving hair in the aisle the husband and wife kept screaming we are about to close what do you want, I said idk I’m still looking the husband rushed to the aisle started rushing through the hair throwing it at my face we have this this pick something we about to close or jus I said I know that he throws his hand up and said well just leave come back tomorrow. My son said mom why are they treating us like that I was so hurt when I left the store I just sat in the car for 5 min just to gather myself. VERY RACIST AND PUSHY PEOPLE.

La
Review №67

Store is great it has the products i need. The owner is very nice

Fe
Review №68

We drive from Victorville to this shop, there is an employee named Pooh who is very attentive towards thier customers. There is a woman named Joy, who I believe is the owner of the shop and is bad for business. I guess when her employee is not there, she decides to price her hair off the top of her head and act like shes giving you a discount. Not to mention Joy is very rude to her customers, and has smelly dirty bare feet while she walks around the store.

Me
Review №69

Over priced customers service not good. Store over crowded unable to locate items owner not friendly

KA
Review №70

This place has everything! Their prices are also affordable.

Lo
Review №71

Very nice people only issue I have is they dont honed honer the discounted prices and also there taxes seem to be on the high side .

A
Review №72

Has everything you need

Ni
Review №73

Store was hot stuffy and full of boxes didnt have the hair colors i wanted and they were regular normal colors #2!!!

Br
Review №74

Ms.Moore who braids hair in this salon did my braid literally 6 days ago and they started falling off, I called her to see what she can do as a business person, and in response I got yelling and a horrible customer experience. Never would suggest anyone to invest $80+ here.

ra
Review №75

So much stuff you can find things you might order online for great prices . just so much stuff to buy !

ro
Review №76

Great customer service helping me to get the products my wife sends me to get.

A
Review №77

Come here when I need something quick. Agree with a previous post this lady does have issues she just sees me often so doesnt give me much trouble. Once I was in here however, went to the back of the aisle to look at the braiding hair and shes yelling at me can I help you about 6 or 7 times. I said Im fine a few times but she kept saying can i help you until another patron had to jump in and say, she said she is fine. Hate coming to places like this where Asians dont mind taking our money but want to act like we are going to steal from them. Rarely come into this place. Just go to crown on waterman and olive or tigis in rialto

Ra
Review №78

Good store, big selection, just felt as though the lady was rushing me to get out of her store

Sp
Review №79

Too cluttered! I pass up this beauty supply to go down to the one on highland & Del Rosa

Pr
Review №80

Great products. Wide variety. A little pricey.

Sh
Review №81

Okay so I have to say, mostly the comments in regards to the staff being rude, and rushing and especially being followed around as if I were a thief. But I have to say its not about race, she follows EVERYONE. She followed me around, and Im a 40+ white lady. So it is true shes rude but equally rude to ALL!

An
Review №82

They are very rude, always rushing you to buy and get out, I only come if I need to, really need to find another beauty supply. They also follow you around the store like you are about to steal, WOW REALLY!!!!!!

Cl
Review №83

2 stars because the Worse service ever the lady treats you like a thief and follows u around the whole time and yells at her employees to supervise all the customers we all told her how rude and annoying she is we have money to buy thats why were going to a shopping center lady, but they do have nice quality hair and a lot of stuff to for a good price,Cheap price & cheap service, lol,! Would be 5☆☆☆☆☆ but the ridiculous treatment sucks

Sh
Review №84

GREAT HAIR PRODUCTS FRIENDLY STAFF

Mr
Review №85

Always get my hair from there. But they always think somebody got damn stealing following people and s*** but it is what it is at the day we live in but I will continue by my hair from there because they have there that I like so the following s*** Ill just have to deal with it

Go
Review №86

Clean... Local2 me. Variety of stuff.. Helpful staff

De
Review №87

Always have what you need and more

An
Review №88

Great selection..

Ly
Review №89

Fast and friendly service

Re
Review №90

The woman at this store is very rude and disrespectful! I felt like she should go to jail for hate crime, she followed me around the whole store while I was looking and never asked if I needed help when I got closer to the door she asked me if I needed help like I was going to steal a pony tail. Shes racist and I was actually debating on buying an $80 wig from her and being a future loyal customer but forget that ! And when I was asking her if she thought I was gonna steal something and why she didnt ask me why I needed help earlier and she just said bye ! Bye! Byee! Like thats some way to treat someone who puts money in your pocket.

k
Review №91

Good spot full of products..folks helpful..

Ro
Review №92

They always have exactly what Im looking for and more ....

Sh
Review №93

She is extremely rude. I bought an item for my hair and I wore it inside of the store and she asked me if I took it 😡

An
Review №94

The owner at the register is a older asian man. He has one of the nastiest attitude.

Re
Review №95

Joy is awesome!

Br
Review №96

Has evrything you need and more

Pi
Review №97

It looks like they may have a lot of selection. The customer service was not good for me I came there an hour before they were closing all she could talk about is them closing and then when it took me an extra 45 seconds to choose my other pair of lashes she told me to come back another day and just buy the one

Je
Review №98

I love this place always have what I’m looking for

Jo
Review №99

Over priced i aint been back

Fr
Review №100

AESOME CUSTONER SERVICE and they have tons of products

Information
47 Photos
100 Comments
3.5 Rating
  • Address:2055 E Highland Ave A, San Bernardino, CA 92404, United States
  • Site:http://goodusbeauty.com/
  • Phone:+1 909-864-4221
Categories
  • Beauty supply store
Working hours
  • Monday:9AM–7:30PM
  • Tuesday:9:30AM–7:30PM
  • Wednesday:9:30AM–7:30PM
  • Thursday:10AM–6:30PM
  • Friday:9AM–7:30PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–7:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations