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Lids
7400 San Pedro Ave #948, San Antonio, TX 78216, United States
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Lids
Comments
Je
Review №1

Ive been to the South Park Mall and Ingram Mall locations. HORRIBLE Customer Service. REPs at both locations are rude and dont care about the customers at all . I didnt purchase anything because of it.. I decided to try the North Star location. the Third time was a charm. Immediately as I walked in I was greeted.This was Monday 11/8/21 round 11 am. It was busy and even though it was busy . The Lids rep was very kind and calm had no attitude what so ever. Was helping multiple customers at the same time. He was the only one in the store . Whereas the other locations had 2 and both with reps with bad attitudes. I was very pleased with the north Star location and will continue to ONLY go to the North Star location.. I purchased two caps with embroidery and spent 106.00. This rep deserves a raise or a promotion to train the other locations.Lids Im pretty sure your losing a lot of customers because of reps at Ingram and South Park. I was about to take my business elsewhere

da
Review №2

Fresh to death‼️🤫 with my new kicks & patrick mahomes shirt on 😤

Ag
Review №3

Great nfl apparel with raiders gear

J
Review №4

Not a great selection of clothing, difficult to find my size. Caps you have a huge selection and you can customize. Prices average are, even in specials. Customer service isnt great.

Do
Review №5

1st time here. I had no idea about this place. Great sale going on and got some Tshirts for my fave teams.

Ni
Review №6

I went to lids this afternoon at 1205... I tried to enter the store but it was locked. There was an employee in the store but was packing up material... He didntacknowledge I was there. Lids lost my business... I was planning to buy multiple hats....

Ju
Review №7

My son got two nice caps here for a good price!

Co
Review №8

All the employees were too busy and interested in talking to each other instead of the customers. Sorry I ruined your conversation to help me pay for a hat.

Ro
Review №9

Horrible customer service.......They just lost my business.

Mi
Review №10

The guy that was working there on 9/18 went above and beyond to help me out!!!

He
Review №11

Nice machine worked just great

tr
Review №12

Nice place friendly staff

ce
Review №13

No... la Rams sportswear?? Superbowl is next Sunday people

Li
Review №14

Went to this store it was the worst experience never buying from here again never if you want a hat order from mlb

Pa
Review №15

Great hats

De
Review №16

Clean

bo
Review №17

Always on point

Information
5 Photos
17 Comments
3.7 Rating
  • Address:7400 San Pedro Ave #948, San Antonio, TX 78216, United States
  • Site:https://lids.com/store/lids-north-star-mall/sd-27765239+z-9270885-2549167878?_s=bm-LIDS-RETAIL-GMB
  • Phone:+1 210-348-9336
Categories
  • Hat shop
  • Embroidery service
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:11AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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