They transferred over an employee from another store who used to literally beat my best friend. when i saw him working there he began laughing at my noticeable dismay and discomfort. management boasts about creating a safe space for all but when a costed literally says, hey this employee makes me feel unsafe and uncomfortable, nothing is done. good prices, awful business.

I love the selection on prices at planet K, I have shopped this location for a couple of years now but the reason Im posting now is because I had an incredible customer service experience with Naomi. I called looking for a specific item, after checking the inventory, Naomi let me know they were not in stock. A few minutes later she called me back! After I got of the phone she asked another employee, they found what I was after and Naomi called me back to let me know they had them! Thats really awesome customer service that is kind of fading from the world. Great job, Naomi!

Better planetK tx cheap price all it 10am to midnight

A great store, one of the most organized Planet K stores Ive visited, staff is friendly and knowledgeable!

Helpful staff. Quiet, no other customers while we were there. Wind chimes on sale.

Always good friendly staff and people

Every single woman that works here is amazing 10/10 always super friendly and offers great suggestions and plays good music and is social but the guys here are smelly and judge u For the type of Rillos u purchase

*****HIGHLY RECOMMENDED*****What kan i say about Planet K that you dont already know? From there variety of smoking needs, to the selektion of novelties, they kant go wrong.Your employees are ALWAYS knowledgeable and friendly, and always happy to offer rekommendations. It doesnt matter what lokation I visit, alway konsistent service.Thank you for Always being on it. Looking forward to my next visit.

Super friendly and knowledgeable staff, really made me feel confident and comfortable asking questions

I dont know its a store

People were friendly and arrive to my needs. Helpful and gave good suggestions to any inquiry we had. 7

Great place! Has many many things to see lots to explore in there but I’ve bought 3 vape pens for my cbd oil from here and 2 of them stopped working within 1 day. And the last time I went there was very bad customer service and sold me a vape pen that simply did not work. I felt very uncomfortable with the employees so I won’t be going back. Great stuff in the store however wish I had time to look and could go back.

Good costumer service and were very intune with the items they sell cant go wrong here.

Very helpful and insightful employees. This store carries awesome items!

They have everything.

It was a great experience to shop at planet k the staff was very professional and well manner.

Great place but they could use a nice little tv

Sleepwalker pills are where the party is at! Theyre like Adderall but natural. :-) theyre expensive but worth it! Holler.

Best smoke shop in San Antonio. Friendly people, always stocked and clean. You really cant beat what PK has to offer. Keep up the good work!

Very fun atmosphere and very helpful and knowledgeable staff. Good people, no judgement

Very friendly people with a great selection of just about everything.

Better than the other one

Just a great place to go for your wants and needs!

Matt at this location was helpful and friendly at this Planet K location!! I highly recommend going to this shop and will go again soon.

Planet K is the place to go for all your glassware and smoking needs. Great customer service, always feel welcomed.

Excellent service, the staff was friendly and answered my questions about products. I will definitely be returning there.

Very helpful staff, amazing selection and prices. Im from Frisco visiting SA and the smoke shops totally overprice in Frisco compared to the prices here... The ambience was really cool too

Groovy spot to find some decor for your place, or to find some water pipes and such. Always coming to this store to decorate my rooms.

Overpriced not so good a selection but okay

I just love this place, smells heavenly up in here!

Great place to shop friendly service

Great location great service clean excellent product the staff is courteous helpful and knowledgeable. Make you sure you ask for Ron he will take care of you. Would recommend to anyone

Do not buy kratom here. It is by far the worst Ive ever bought.

Geez just went in for a 5 pack of king palms. The 2 ladies at the register were annoyed i simply asked for a pack. Sitting there on there cell phones not even paying attention, wish i could do that at my job all day.

Super friendly team of employees that all worked together to help me it was fast easy and I didnt have to wait for anyone. These guys and girl know how to work together. Thank you

This place is the best, fast and helpful service. Iv come down to planet ks since iv been a little kid and their the best.

Amanda was the greatest! Beyond friendly and so knowledgeable about every product. She helped me with my water pipe and several other items and made me feel very comfortable with the sale. Her suggestions have been fantastic. I’m so grateful for her customer service and taking the time out to teach me more than I knew. Thank you Amanda.

These employees are very knowledgeable about their products and dont try to push stuff on you just to get rid of their inventory. If you are looking for natural herbs etc, or looking for spiritual items to bring you closer to God (as I see it), or looking for something new to try with your partner, then you must go see their products. I believe they are open till midnight each day.

Cool shop with great gifts.

Always have a blast going here. Staff is so nice and they have everything you need.

Gr8 place, wonderful employees, youve gotta check it out!

Planet K is a great novelty shop. They have a wide variety of novelty items from numerous categories. The staff is friendly and knowledgeable. I have found d the price to be pretty fair. I always enjoy my visits here.

Staff very helpful. Girl with red hair is beautiful.

Cool smoke shop and great customer service. Another one of my spots.. Love it.

Love the store but seems the staff was either too busy with cleaning or Id turned invisible when I had a question concerning an item beyond the glass display. The female employee was diligently cleaning, straightening perhaps her male counterpart was also

I go to stock up on incense, they have the biggest variety. They have lots of other cools items to check out too! The staff is always super friendly.

Really nice place for various specialty items such as healing/protection stones/crystals and other neat gifts, toys, novelty items such as disguised products for hidden safe or place for expensive items to hide in case you are burglarized! Check it out. Tell them I sent you! (Jk they wont know who i am- but they do like to joke around, and are very cool people)!

A close friend recommended Planet K for its Wildlife CBD Oil 300 which helped relieve hip pain in her pet dog. Our 16 yr. old Yorkie is doing much better on the oil. Planet K staff were very helpful. The oil is pricey, BUT it works.

Always fun going to Planet K! Staff is helpful and friendly. Great assortment of items.

Went here with my brother, great place. He knew a couple of people. I wish I knew some of those people because they look rad. Miss you reggae guy.

Staff is very attentive and they know their stuff!

Every time I go in to this location every one is so friendly, and knowledgable about their products. I have been visiting them for two years since my accident. Always have a great experience hardly want to leave to be honest. Great people and the prices are fair. Lets be honest you pay for what you get and their prices are very fair and you always get a great product, a great experience, knowledge, and amazing friendly service. You cant and will not go wrong here.

Love this place. Want to remember the past? Go to planet K. Will always frequent this place. So people friendly! Love it.

It was great! The guy was really awesome in there too! He got me what I needed educated me on how to us it, so I will return to Planet K for my Detox needs! Thanks!

I love my planet K! I go every few weeks to get whatever I need l, the employees are always super helpful and friendly.

I got my first CBD dropper here, the girl that helped me pick the right one for me was very informative.

Have made a few purchases as this location, and have always had good experiences. But the difference in the service provided to me by JR was not only extremely informative, but VERY enjoyable! Will be recommending this location and JR to anyone that is looking for these products!!

The person who helped was very informative about their products, have me his own personal insight and experience. Everyone there was very friendly, not judgemental and smelled like incense

Because the staff here Eric is very helpful and patient and listen to all of my needs and help me get exactly what I needed

So cool. Staff is on point. Fun place to check out. Good for an adult touristic treat. Fun. Good prices.

Good prices, nice staff, great selection.

Been a customer for the past 12 years. 6 of those years Ive been going to the west ave. Location. One of my favorite smoke shops. They have what I need 99% of the time.

Great people and friendly. Always nice to talk to the workers and they are very helpful. Will be back soon.

Best store of its kind in San Antonio. The staff is always super friendly and helpful.

Tatiana helped me out, knowing I wasn’t going to buy anything that day. She explained 5+ prices in detail with kindness and professionalism. I’m and now going there to today to buy one of the pieces she showed me for $220, soley because she hello

Bad customer service!

Has everything I need to have a great time.

Always a great experience.

Great customer service! Associates were very knowledgeable about the product I went in to buy. Thank you, Atom

Always a fun time. Big shout out to all of the knowledgeable people that work there. They treated me like family every time i stopped by.

Very knowledgeable staff. Great place to look around. There is a sex toy section, but also smoking items in all shapes and forms, cbd oil products, even a toy section. Check out your local head shop today! Ha

I have shopped here a few times. Staff seems friendly and manager seems nice also but they have a no returns policy. I can understand that on products like pipes and things of that sort but a lighter? Come on. Or dont sell products that wont do the job. But its the closest head shop to me so there is that.

Its PK always a good time. Staff is pleasant, very helpful. Feels like every other planet K, which is great.

Just like any other Planet K they have all your needs

Very cool,very swag

Great place for nostalgic gifts! Hey! Maybe Grandma/Grandpa need a new pipe, screens and incense... frankincense and myrrh is their favorite!

Always super friendly and chill. Ive purchased a couple of bigger items here and have been very satisfied with them, and go there frequently for incense and other smaller items :)

This is the second time coming to this Planet K and I absolutely love it. The employees are amazing.

Great customer service. I generally go it if my way to shop at this location. Every employee Ive encountered is extremely friendly and knowledgeable on the products they sell.

A great selection of all types of smoking equipment and great party gear. Good prices.

The people there are always polite and ready to help.

I LOVE the exterior of this specifc location. Friendly staff. Great items. 😊

I like this location. Not my favorite but not my least favorite. Less cigarette smoke would be awesome!!

Very unique items can get creative in this shop. Awesome friendly staff.

Love this location and David always helps me out with my needs. I definitely recommend this specific store.

Great Selection Fun Items

Ive been a loyal customer for years this place has it all...

Shopping with planet k since 12 years now they pretty interesting stuff for sell

I used to love this location but it has really gone down hill. I loved the friendly feeling and being able to have great conversations with the workers. I have been there 3 times in the last couple of weeks and its like talking to robots. I feel like im at walmart or something, no love no life. The only time anyone reacted was when the store dog barked at me. Sorry planet k I guess its super nova for me from now on.

Its was an intoxicating trip had a lovely time

Cool place, a bit pricey. You can get most of there products online for less than half. I got sold a tobacco pipe that was cracked and glued together. They didnt offer me a discount so I took it back.

Dear Mr. KYour closing crew is very helpful and the hospitality is A1.

First time in, will not go back...Staff Does not know the difference In the products they carry, and what they do not.I will recommend to all of my customers to stay far away from this chain.

Truly the rudest planet k ive ever been too ... Ill order online from now on.

Rude employees. Nasty music. I feel its inappropriate to play music that has excessive bad language. Leave it at home. The employees stand around and do nothing to help.

Great selection of CBD products and friendly knowledgeable staffAlways a positive experience

Very friendly people that worked there, he gave me 25 incenses for free. There location is bigger, friendlier and cleaner than the one on Evers.

I just stood at the back counter of this location for 5-10 minutes with my friend while everyone in the store ignored us. I do want to note that this has never happened before and normally everyone at this location greets you as soon as you walk in the door. Today we were ignored by 2 female employees that seemed to be visiting a few friends. We stood right in front of one smiling and waiting to be acknowledged, and she never looked up until her dog started barking at a patron. After shouting across the store didnt work, she looked up and straight past us then left the counter to attend to the dog. We waited patiently but she continued with the dog and her friend and nobody else ever approached us to see if we needed any help. So we eventually walked out without having been addressed even once. So Im sitting outside planet k at 2:23pm BLUNTLESS. Do better guys.

Great service went there twice very nice people I didn’t feel rushed they helped a good amount and i enjoyed my first time experience at this planet k

Nice little shop to get Nick nacks and misc gifts from.