Premium Quartz bought at this store has cracked in less than 2 years. Store has refused to accept the responsibility, it is truly sad!

I always send my clients to take a look at these slabs, not all suppliers have the same quality in stones. They may have internal veining and fissures you cant see as a consumer, but would be a nightmare for us fabricators to fabricate and install. And for you in the long run prone to more chipping than normal.I highly recommend their stones, I know they send someone over seas to hand select their bundles, and thats always a huge plus.

I wanted to express my continued satisfaction with my experience working with Lisa at Triton. She is always willing to help and provide info quickly and effectively. Even if Lisa is busy with other clients or work she always wants to help and make sure I’m taken care of.Also, we all know that problems can arise in remodeling and if there are issues, Lisa is quick to resolve and offer solutions to fix the problem.I have also enjoyed having the opportunity to purchase tile for my clients which has also proven to work successfully and has been price friendly.Thanks Lisa for being you and being awesome!

My wife and I met with Hayley today. She was very helpful.

I wish I could give Maritza more than 5 stars! I had such a great experience at Triton and working with Maritza. She is knowledgeable and patient. I never felt rushed or pressured. I appreciated her honestly and opinion and with her help was able to complete selections for my entire house in 2 hours. Thank you Maritza and Triton!!

Albert was very helpful and patient. We didnt know that we needed an appointment. He took care of us anyway and helped us narrow down our quartz selection in about 15 minutes! Excellent customer service. The store itself was also great! Very clean and lots of beautiful selections to choose from.

I have worked with Lisa from Triton on several projects for my clients. She goes out of her way to help find what we need. She is knowledgeable of the product and costs and helps us stay in budget. If I call or email with a question she responds quickly and helps get the project done. I would truly be lost without her help!

It was an Awesome experience! all of the employees were Great and very Helpful, Justin and the Other Ladies that were helping us and getting the Stone Slabs for us to make our Selection were very helpful and Knowledgeable about all of the Products, The lady who was Minnesota was Great, also and the Receptionist, everyone was awesome. Thank you all so much!

Takes hours just to unload you even when nobody’s in front of you.

My wife and I give Triton Stone & Granite of San Antonio a 5-star rating. All because of our saleswoman, Maritza. She made our experience selecting countertops the most enjoyable. She was considerate to our concerns on price point. She steered us away from costly selections, per our request, and kept us where we wanted to be. Once we narrowed down our selections, she went out of her way to have slabs moved so that we could pick out which exact slabs we wished to purchase. She went so far as to bring out a faucet so that we could see what it would look like, without us asking. She never rushed us and answered all of our questions. She made us feel like nothing else mattered and that we were the most important customers there. Thank you, Maritza and Triton, for making what could have been a stressful chore an enjoyable part of our home building experience.Henry & Lorena

The customer service here is AWFUL. My husband and I are building a home and have a ton of granite and tile to buy. Triton will not be getting any of our business solely based on their customer service. The front desk woman was incredibly rude and seemed almost annoyed we were even there to look. It was really weird. We have not had this experience anywhere else. We didn’t come in right as they were closing or anything to upset them, so I’m baffled as to why she was so rude. I decorate and will not be recommending Triton to any clients either. Triton lost a ton of business due to this interaction. Incredibly disappointed.

Fiona Designs LLC. I have worked in the design field for the past 8 years. My go to person at Triton is Lisa Skelton. She is truly my savior when it comes to customer service, knowledge of product, and getting the job done. Lisa assists me with every stone selection, floor covering and tile selection. She provides all samples needed and goes out of her way to order additional samples, if not available in the showroom.There have been times when in a pinch, I have needed to order additional materials and Lisa has followed through on every request without delay; she is placing orders and following up with lead times for me, so as I can inform my client immediately, and complete my projects in a timely manner.Lisa is a credit to her profession and Im truly grateful for how she applies herself in her career...It makes everything in my small business run smoother.Thank you Triton Stone for allowing me on every project to work with Lisa!

I’ve been a client with Triton over 3 years and have always had a great experience when it come to slab variety/selection. Maritiza is especially very helpful, attentive and has great eye for colors and design.

We worked with Lisa Skelton and she was amazing. She was courteous, professional, knowledgeable and most importantly- honest ! She recommended choices based on our budget and needs and really took the time to make sure all of our questions were answered and we got the chance to really see all of our options. I highly recommend working with her and Triton has a huge selection of options for countertops, sinks, backsplash tile, etc.

I recently purchased my first home and was looking to renovate my kitchen.. Maritza at Tristone made that possible for us. She was extremely helpful and went above and beyond to ensure that we were happy with our decision and experience! I look forward to working with her and Tristone again!!

This company needs real help. Be advised that lead times mean nothing to these people. The management of this company is woefully lacking or completely incompetent. Save your money and time and go somewhere else. My project is now several weeks behind when my tile was supposed to be in “Thursday”. I guess I should have asked which Thursday, 2020 or 2021. I’ll be visiting Stone Masters today.

Excellent sales and service experience! Working with Maritza Leon is a pleasure.

Excelent service by Maritza.

We recently remodeled our kitchen, my first remodel experience so I had a big learning curve. I went to Triton Granite because they were highly recommended by several of our friends. I met with Cassie Baca and she basically held my hand during the entire process. I learned a lot from Cassie who is very knowledgable in her field. I could not have had a better experience with her. Cassie truly educated me on all levels of granite and all the details that went into making a purchasing decision. I told her what I was looking for and she showed me exactly what I asked for. She helped pick out matching tile for backsplash as well as picking out color for the grout which never even crossed my mind! We are very happy with our results and new kitchen and I know I could not have done it without Cassies knowledge and help! I had a positive and stress free experience with Triton as a whole and recommend them highly.Esmi Gonzalez

Good place for descent price

We had a great experience with Triton, in particular Cassie. She was wonderful and patient as we made many visits to pick our stone. She helped me with pricing and understanding the process. They had a great selection and I am very happy with my choice and the help I received in making that choice. Thanks Cassie!!!

Was recently helped by Cassie with a tile design for my new kitchen remodel. She was very accommodating to my needs, as I am a visual person. She helped from tile selection, install design and did it all within my budget. Although, Ive come in several times and the environment is very fast paced. Definitely worth the wait!

Ratings A+: Customer Service, Knowledge, Friendliness, and Responsiveness. We can’t say enough about our experience at Triton. Marisa and Mark helped us; they were very knowledgeable, patient and friendly. We visited a total of four different granite wholesale suppliers; none of the other suppliers had the volume/choices or foot traffic of Triton. We made four trips to Triton as we narrowed down our choices and had follow-up questions. We learned from both Mark and Marisa and it allowed us to save over $2,000 in costs, once we began to understand the relationship between the wholesale supplier and fabricator. We highly recommend making Triton one of your stops for wholesale granite.

Not thrilled with the San Antonio Triton. Too many indians and no chiefs. Tired of the snooty attitudes when I bring in a potential customer. Too much eye rolling, too many interruptions and the employees are clueless about their products. Pricing is too high and half of their suppliers are across the highway. I think they have caller id. Every time I call to speak to a manager no one seems to be available nor do they ever return calls. Their reps visit my store front to bring more materials for show but they never answer their phones. Tomorrow I am pulling all of their samples from my showroom. If they want them back they can dig them out of the trash. 100% fed up.

Owner operator this company no pay $ detención not doing loads for this company 5 hours to unloaded

Mixed feelings about Triton Stone. Our builder referred us to Triton and a competitor. After visiting both facilities, Triton wins hands down for physical layout, displays, choice, and variety of slabs. 5 stars for that. Thats where the positive review ends.The staff is the main concern here. It begins with the curt, rude, and/or obviously disinterested icey greeting (including eye roll and walking away as I was speaking) at the check-in counter that we received at least twice on visiting. It continued with misinformed and/or undereducated staff in the back that had difficulty guiding us to a slab that met our desires or with staff who busied themselves with other customers/issues while helping us. It ended with them not being able to find the slabs that we had tagged only 4 weeks earlier, sending our fabricator and us on an emotional roller coaster. Triton does not stand alone in its substandard customer service. While its products are stellar, it appears that its reputation is built on and will continue to rely on referrals from custom home builders.

They do not need your business. They are a very large company and have so many customers they must be able to run some off with their cold unwelcoming attitude.We walked in and there were 6 people behind the desk. A lady asked what we wanted, we wanted to look at their stock. She said do you need me to come with you? I said if you dont mind. She reluctantly came with us. She seemed very put out.I felt like they hate working with anyone except fabricators. The customer walking in from the street is a nuisance that they HAVE to deal with. When we left my husband said he would never buy anything from there. Jackie was her name.

I want to thank Cassie at Triton for her attentiveness and sincere help during our difficult decision dilemma choosing the granite for our bathroom renovations. Her communication of shipment arrival was very appreciative.

We are nearing the end of our Kitchen remodel. It has been frustrating and difficult with so many issues that come up with remodeling. However, happy to say that Krista at Triton was a life saver. She kept up on all aspects and helped us with design and color ideas. She even kept up on stuff we would have forgotten about. Cant say how happy we are with the service thus far. The granite installer is due this week. I will write a review on the installer / fabricator once that has been completed.

Came in to pick up supplies for my employer and the lady at the front desk was super nice and extremely helpful in directing me to pick up my supplies

Service was okay, not what I expected. I didnt like that they wont tell you the price of a slab, a fabricator needs to call. So I went down the street to mj granite,great service and prices.

Wanted to see colonial gold but was shown a white instead. It was still pretty nice though.

Great Service! Great Selection and helpful employees that go above and beyond.

We had a great experience John was awesome, we went about 5 times he definitely was the best there, I highly recommend him.

What a joke

They are attentive and responsible

Tremendous pinga this company to the truckers do not catch a single load of this delay with cojonos los singao these