Manager was a joy to watch, energetic and courteous. Every employee had a smile and were out visibly asking customers if help was needed, and willing to get any shoe or item for them. NO WAIT, MASK A MUST. EXCELLENT job and Service
Loved the store and the customer service!:) Do recommend to go!!
Great selection of different Sports shoes, but they dont have any in wide width
I had been to multiple shoe stores in different malls by the time I made a purchase here at this store. The reason why I made a purchase was the excellent customer service I received that made me feel valuable. In all of the other stores, I had to search for help and even then the employees were standing there talking and not paying attention to us. This store was different and made the purchase easy. I also liked that we were able to order on line because they didnt have our size, other stores didnt have that option which was disappointing considering the climate of brick and mortar shopping. Anyways, thanks to the team @ Champs Sports North Star.
BRO I went to trade hangout and I traded up to a dominus babatubde edition and now I’m traded my katunga edition 🅱️eezy for the champs company thank you WE OUT STAY LIT stay fresh because WE 🐝back YO
Nice clean area full of kicks
Super busy Great customer service
Its nice
Friendly staff and extremely fast service. And shoe selection is always versatile.
The manager Nick, was very helpful and quick.
I will continie to shop at Champs. For me, they have everything that I need when I go in to purchase my items. Thanks to the knowledgeable staff. Keep up the excellent work!
Great the lady saleslady was very nice & helpful
No good selections & never have any size I need for my family or myself. The worker was not helpful either.
Shout out to Archie and B for the Excellent customer service. I called and asked them to hold my shoes and they were at the register when I arrived. If you want the best selection of shoes in San Antonio, go to Champ Shoes in the North Star Mall
Dont answer their phone
Its great
Great selections
The last 2 pairs of shoes Ive purchased from this location were $10 more than Shoe Palace. I guess Ill start being a better shopper in the future.
Service was Amazing!!!
Fully staffed with friendly, helpful young men. I will DEFINITELY be back!!
Awesome experience! The associate that helped me, Isaiah, made sure to make it his top priority to rush and get me my shoes. I appreciated that very much! Will definitely be returning.
Expensive
Always love Champs!
Too pricey for what they sell. High priced Nylon tops u have to buy 2 to get it at 25 each only needed 1.Not impressed to trendy not for 60 yr olds and over.
Champs Associates are very helpful and courteous. Always a pleasure to shop at Champs! Thank you for the great service.
Great selection of ADIDAS shoes and apparel.
No big name shoes for sale, but some selection.
They have a great selection of shoes.
I love sneakers and their selection is good and the staff is always nice.
Champs always comes through.
Cheap and good service..
Sales person was very helpful.
Nice selection of nikes.
Able to get shoes out of stock elsewhere. Sizes in stock too.
Everyone working here was very nice and helpful, even on a very busy Saturday a couple weeks before Christmas.
I was shopping in store 14091 at North Star Mall, last Wednesday. The store had steady customers, but the employees were very inattentive. No one spoke as I walked through the entrance. No one asked if I needed any assistance. I shop Champs often. An employee (a bigger guy) walked by me several times as I was picking out Nike socks. He never asked if I needed help. I finally the female cashier (Breanna) for help. She went to the back to look for more socks. When I was checking out, I told the cashier that the employees lacked good customer service skills that night. She said they lacked help on the floor that night. That is a poor excuse. I will look for other stores to spend my money.
I would have walked out if Porsha didnt help me. She was friendly and patient with me until I found something I liked.
Always great prices and great customer service
Every summer we come here and buy shoes
Nick, Melissa, and Matt are always willing to help!
I didnt like the customer service we received today. I know people steal but treating a customer like they are going to steal the one shoe you allowed them to try on is not good. And on top of that not being friendly equals me never coming back to your store.
This store haa terrible customer service on the phone. I spent $700 on shoes & was supposed to get a pair delivered. I called a week later & just got put on hold for 15 minutes. I tried calling back & now its constantly busy! Dont go there.
Took the kids school shopping, I found the shoes and sizes my kids wanted.
Went with my Nephew talk about selection!
No one ever answers the phone in the store!! 👊🏼👎🏼
Never answer the phone
NOT VETERAN FRIENDLY!Went to the store today with my drivers license that states I am a Veteran of the United States of America and I was told they could verify my service but the State of Texas could and therefore I was denied my Military Discount. Spoke with the manager and I was told there is nothing he could have done!
The employees are very unfriendly, they dont have positive attitudes to serve customers and even worse some of the staff are racists. Very disgusting of these employees in this store.
Great personalities and service.
Looking at shoes
Really bad custumer service
Always great service
Love them..
Love the merchandise
I like their shoes.
No employee greeted me as I entered the store or when I was looking at the Nike shoes even though they had like 10 employees standing in the front of the store.
LIVE EVERYTIME
Great
Horrible Costomer Service
Radical
Extensive assortment of sports and tennis clothing ...
Great variety of clothes and tennis
For its beautiful models in tennis and why you find sizes from the largest to the smallest in the family !! 👍👏👟😉
I LIKED MY SHOES IN THIS STORE AND VERY GOOD PRICES