It used to be my favorite store, but today there was a situation after which my leg will not be there. I have reserved a dress for myself at a good discount! On the 18th evening, a message came that the dress had arrived at the River Mall, I popped in, said the reservation number, tried it on and said I EXACTLY TAKE it! But I only had dollars in cash with me. I suggested that the seller transfer money over PRIVAT-24, but she said that I still have time until Saturday, so that I would not worry that she was saving and the dress was waiting for me! On Friday I decided to go for a dress and was surprised to find out on the phone that it was not there! They looked for his type for half an hour. During this time, I called the call center, where they immediately told me that the dress was sold on the 19th at lunchtime and were very surprised that it was not for me! And in River Mall they were still looking. An hour later, the River called back and said that they sold the 19th, since the reservation was over! But this is not true. And in the screenshot you can see that the reservation is until 22-00 on the 19th. That is, the new person could not rebook the dress, it was on me! The outsider did not know the reservation number. The dress from the sale DOES NOT VISELO IN THE HALL! Quest - who bought my dress ??? !!!! Cynicism - it was sold at lunchtime after my fitting and promises that EVERYTHING IS GOOD, COME, LIES AND WAIT FOR YOU AT YOUR BOOKING! I am writing letters to the management! I really hope they figure it out! Only since September I have bought 3 things in this store! I love and appreciate Armani. But I didn’t hunt for this thing so that the seller took it out from under my nose, for whom the dress also fit! This is my time, nerves! I found the dress only abroad! Who will bring it and when I don’t know yet. And thats plus a hundred dollars to the price it was here for. Maybe the one who sold mine will order me a new one now? Or maybe he will issue a return and return my item? Dear management, after all, it is not difficult to trace - HOW THE THING WAS REMOVED FROM THE RESERVE AND TO WHOM WAS IT SOLD?

Everything is good, but the assortment is rather weak

I was here for the first time. I bought myself a lot of quality clothes.