Waiting area is very neat, clean and functional. I was able to get some work done while I waited. Mason is great setting up my appointment and following through. We just moved to the area and so happy we Gunn Acura. Very professional and I know where I’ll buy my next vehicle!

Love this company. Any GUNN dealership in San Antonio is excellent. Customer experience is a huge priority, it’s evident from the moment you pull up. Jesse in the service department was polite, knowledgeable and kept me updated throughout the day while my car was being fixed. I actually feel bad for people when they purchase a car from another dealership. Great job guys!

Jesse James provided exceptional service and very thoughtful. We had kids with us and the place is very comfortable for whole family to wait for service. Definitely coming back with him anytime I schedule appointment again.

This was most likely one of the best car buying experiences that I have had. Gunn Acura worked well and gave me a fair amount for my trade leaving very very little in negative equity. The sale price never changed and there were no hidden fees associated with anything. Everything was explained and to the point.Blake Andrews was our salesman and he went above and beyond. Always readily available to answer any questions, send pictures, videos, anything I requested. The best part is I lived 3 hours away and he took the time to drive to me which allowed me to see the vehicle in person and give it a good test run.Carfax was readily available and was up to date.Definitely recommend purchasing a vehicle from this location. When its time for an upgrade I will be back.Remember ask for Blake Andrews. He will take great care of you!

I am very satisfied with the work, care and professionalism @Gunn Acura. They treat your vehicle like its their own and you get to interact with dedicated human service advisors. Im not using the word human lightly. They are people that understands that life happens and will do everything in their power to cut you a break and not cut corners. They are never pushy or try to up sell on a service that is not needed. They give you recommendations and all the details you need to make an informed decision. Thank you Roland and Anthony for taking good care of our car. Yes, I recommend getting your car service @Gun Acura and for all your future vehicle purchase.

Brandon was absolutely amazing. What could have been a horrible situation he was able to turn it around. He went above and beyond to get my MDX back in service. Thanks again Brandon!

Very quick service. Extremely professional and everything was explained to me prior to any work being done.

Overall great service! No pushy salesmen. The only thing is, that they don’t budge on their prices. There’s no negotiation. Doesn’t matter what form of payment. Ali the salesmen was awesome! Very nice dude. Also Jason the manager was very helpful! Great staff!

This is my second experience with Gunn Acura. They have a straightforward no-nonsense approach. I never feel I am being pressured or the object of a hard sell. I generally go in knowing what I want, but they offer a lot of useful information. They were fair and competitive regarding trade-in value of my existing Acura. Special recognition to Michelle Fedorka, who managed most of my transaction long-distance and put up with my numerous questions. I highly recommend this dealership and Acura in general.

I’ve been a Gunn Acura customer for 19 years, and this last visit was, as usual, exemplary. My 2003 MDX had a few interrelated problems that started with the brake lights not turning off which caused the gearshift to be immovable. I had the car towed in late one afternoon, and all was fine after that. Roland took care of everything and kept me informed along the way. Great service, like always. I love my car, and hope to keep it another 19 years. I trust that Gunn Acura and its fine people will make that possible.

Roland in the service department has great customer service and explained everything that done to my car and also explained what services were recommended.

Everything was handled very professionally. Richard was very friendly and the process went extremely smooth. I wasn’t forced to buy anything I didn’t want and am absolutely in love with the car. One thing to note, I found my car online and didn’t even lay eyes on it in person till the day of purchase. That being said, there were no hiccups and the entire process was very enjoyable. Again, Richard was very helpful and it was a pleasure to work with him and Gunn Acura.

Just bought a new 2022 MDX. It was the easiest process EVER in buying a new vehicle. My salesman Ali was great! He was nice and explained everything to me and answered all of my 100 questions. Also gave me great money for my trade it. I really appreciate you making this process easy and comfortable. Thank you!!

Mason was Great!! After having my headlights restoration done, I wasn’t satisfied with the outcome. Corners and some areas were still needing to be touched up. Mason addressed my concerns and made sure it got corrected. He went above and beyond more then I expected. Gunn is lucky to have someone who knows how the make their customers feel valued and he did that! I work in the customer service industry and I recognize awesome customer service when I see it. Gunn is lucky to have Mason to represent them!! So Thank you Gunn Acura!

I just wanted to thank Justin, J.T., Paul and the finance lady (sorry I forgot her name) for the absolutely professional service I received. I was able to get into a vehicle that is just perfect for me and they all went above and beyond to making that process a pleasure. It was simple well organized and easy.

Jessie was super nice to me. He explained everything and gave me his advice.The shuttle service was always on time.Definitely a really good experience!

I had a great experience with Paul and Justin. They were very accommodating and offered an extremely fair trade-in value for my vehicle, as well as my wife’s. The finance manager was also very professional and efficient. The entire process was handled quickly and we would be very happy to do business at Gunn Acura again in the future.

It has been almost a year now since purchasing my SUV with Gunn. We have owned nothing but luxury vehicles for the last 20 years and have grown to enjoy the experience that usually comes with it. It was disappointing that after spending as much as we did the only maintenance coverage that came with it was 1 free oil change. Nothing extra. What was even worse was to find out that on my 2nd maintenance visit I find out there were other 30k maintenance services that needed to be done that they found on the first visit but didnt bring it to my attention nor did the take care of it because they only wanted to cover the oil change. This should have all not been an issue given I purchased the vehicle at 29K miles after being told I wouldnt have any maintenance concerns.The expectations that come with owning luxury vehicles is the overall experience, although i enjoy my vehicle, the experience has not been the best. Surprising maintenance requirements and lack of accommodations and customer appreciation does not make us want to return to this dealership.I want to give a star for the efforts made by the service provider I recently had given how he did the best he could. GUNN Acuras lack of transparency and deception shows their disregard for customer satisfaction.

Always get great service when I have to bring my vehicle in for routine maintenance.

Great customer service from Blake Andrews!!! This was my first time buying a car, and he listened to all my wants and needs. My dad came along, and I was nervous that our car salesman would only pay attention to him and not me. But that was not the case with Blake! He found a car in my price range and made the process painless. 10/10 would buy another car from him 🙌

Great buying experience at Gunn Acura. My Salesperson Andrew DSouza was great, was honest and there from the beginning to the end. 10 stars to that guy. Amir/JT helped resolve the issue of registering my vehicle in another state, true rockstars. Santrell made the final paperwork seamless. Great team over at Gunn Acura.

I took my vehicle in for a factory recall and within 10 minutes of arriving, I had sign for a courtesy vehicle, turned my keys over and was driving out of the dealership. The customer service department is fast and efficient. Absolutely the best.

Our experience with Gunn Acura has been excellent. Their service matches their philosophy: Make a purchase with the respect, ease and confidence one warrants; at an upfront outstanding price. As a returning customer we feel their customer service is exceptional and efficient. Many thanks to our Sales Consultant- Graham Ryan.

Roland was great! This review is for the service department, who truly did an exceptional job. Using my extended warranty was incredibly easy. Never thought I’d say I had an awesome experience at a service department. Thank you Roland and team.

I have never had such a good experience as I had at Gunn Acura. Our sales person, Blake Andrews, went all out to make our experience a good one. F&I met our request perfectly. Never was there any pressure. I have bought my last eight cars from Gunn and all were good experiences, but number nine was extremely good. Thanks Blake!

We had one of the best people helping with our car buying experience. Joseph Peretiatko and Mrs.Torres as our financial advisor. They were very polite and courteous to us. I would recommend them to other people. Am a very happy and satisfied costumer.

I’m from Dallas and went to visit the collision center and the woman working had no knowledge of how their processes worked. However, when I went to the parts center to ask if they can replace my mirror ( previously damaged) and to report her incompetence, the manager was eager to help me resolve my issue. He partnered me with Roland who was more than accommodating and patient enough to answer all my questions. He went above and beyond to not only resolve my initial concern, but other small inquiries I had - he was sure to find a resolution. They were competitively priced on parts and labor, and turned around a complaint, exhibiting phenomenal service.

The whole team was so courteous and welcoming. My vehicle was serviced in the time frame explained to me. I was able to get exactly what I needed in a timely manner with no surprise charges. Roland was very helpful and made this whole process extremely easy.

When I arrived at the dealership, my Service Consultant was busy helping another customer. Out of the blue, comes a young man by the name of Jose Sosa. He took it upon himself to start the process for my oil change. This was totally unexpected and welcomed. He went above and beyond to ensure I was greeted, and provided extraordinary service. While he may consider what he did as part of his job, that one small gesture made a huge impact. If possible, I would love to have Jose Sosa as my Service Consultant. His dedication to service is evident by the way he treats his customers, but mostly how he treats his coworkers’ customers!~ Ric Leyva

Paul, and everyone behind the scenes, were great in helping me bring home my new 2021 RDX. Great dealership to deal with and wish more were like Gunn Acura. Honest and professional on every level. Recommend highly!

I was passing through on a road trip and needed my vehicle serviced. I initially booked a late appointment online, but decided to stop by a little earlier to see if they could squeeze me in. Mason was helpful and got me in right away. They did a 15-point inspection and shared the findings with me within 30 minutes. I decided to get a few items done from the report and waited another hour to complete. The only thing is I didnt receive a text that my car was ready after I saw it parked. Otherwise, I had a really good experience with this service center. I appreciated the flexibility in time.

I have been a customer of Gunn Acura for almost 20 years. There are so many pros about them and the customer service they provide.Pros: amazing customer service, no haggle model (makes for easier conversations and better caliber of sales reps), great quality vehicles, Blue Steel protection, tenure with employeesSpecial mentions to Pete Holloway and Blake Andrews. Ask for them if you need a vehicle - great individuals that listen carefully to your needs. Amir in finance is also a gem!Thank you Gunn Acura for being a loyal partner for so many years!

I was looking on line at autotrader.com for a particular make/model, and one came up at Gunn Acura listed for a price of $15,999. I felt it to be a fair price for a 2009 used car with more than 200,000 miles on it. I drove over and met Paul Pedraza (nice guy salesman) and when I expressed interest in this car, the manager Justin with name tag from Midland, came over and told me the car was $19 thousand plus. It was a classic bait and switch scenario that Gunn promoted with manager Justin. I was incredibly disappointed in the integrity of this dealership and especially Justin. He said they had paid a lot for the car and he said nothing when I asked to see the invoice. I recommend not even giving these people another chance. Not trustworthy!

Gunn Acura bends over backwards to accommodate customer needs and really invests in customer satisfaction.Our family is an Acura family and will always have Gunn in our lives.From the sales & business team, to the service reps, it’s never been sour experience.Thank you

My family and I were in town on vacation from Okc when our car had some unexpected issues. We called Gunn Acura and Mason Pace got our vehicle in right away and diagnosed the issue. They were able to loan us a car and had our vehicle repaired, cleaned and ready to go by noon the next day. Mason and the rest of the staff went above and beyond to get our vehicle repaired and get my family and I back on the road! I’m very thankful for what they did for us and highly recommend them for any service your vehicle may need!

Blake did an excellent job of setting up both vehicles I was interested in and helped me make my decision with the details of each vehicle. He even beat my banks rate so Mrs. Torres was as able to save me a lot of money. Awesome job I’ll be back….

This last oil change I had was the fastest I’ve ever experienced. I was out in an hour and a half, which in the past has taken a lot longer, so that was really surprising. Only negative is that the price for an oil change has gone up over 60%! I got a COVID explanation to this price hike, but a $25 increase for a basic oil change? I really don’t get that.

Just had my TLX in for service at Gunn Acura. Everything was so easy and painless. The went above and beyond to fix the issue and did a great job in washing the car as an added bonus. Could not be happier.

Drove up to the service area, immediately was greeted by a gentleman. I was led to my service agent Brandon. He politely asked a few questions and proceeded to take care of my concern. I was in and out within 15 minutes. I highly recommend Gunn Acura for not only purchasing your next car but for always taking care of the vehicles. These guys get it right every time.

Quality service, good customer waiting area, The service reps are is our good and helpful, relatively fast and I always feel better having the dealership look at my car and Gunn does a good job .

I had a great experience. Adam Segnar was extremely helpful and courteous. He was very responsive to my questions and he truly wanted me to have a nice, memorable experience. And I did. I will definitely use Adam and Dunn Acura again!

My car buying experience was great! Unfortunately, here we are four or so months down the road and my alternator goes out. No big deal, I take it to the dealer to get inspected. Then, I get told that the extended warranty company will not pay for a factory part. I call the warranty company and the gentleman proceeds to tell me its just as good as a factory part and has the same warranty. Well, that is also incorrect. The aftermarket part comes with a 1yr/12k where the factory has a 3/36. He kept saying its just as good, would Acura agree? Are aftermarket parts just as good as factory parts? I bought my car from Acura, I bought the best warranty I could get, from Acura, I would like to have Acura parts. I am now very disappointed with my overall experience with this car.

Service and sales were extremely courteous and helpful. They were able to address all my questions and concerns.

Everything Was Great... Due to lack of parts need to go back again... and its a hazzle for out of towners like me... do recommend them... great service though... hopefully in the Future My RDX wont need much more services than needed... but if I do i surely recommend them... Thanks Gunn Acura...

Amazing service very kind respectful and they took their time and helping me find what I was looking for I give it a 10 all the way.

The service department was friendly and well staffed - they took care of a warranty repair within a matter of hours and were very communicative throughout the process.

Although the wait was a hour even with an appointment, the value of continuing to have my oil changed here is excellent. Best price anywhere for a full synthetic oil change, plus a car wash, vacuum and snacks while you wait! The service technician was also very accommodating :) Love Gunn Acura!

My wife Diana and I had the pleasure of working with Ali Zibakalam recently (in August). We have purchased many vehicles and the purchase process with Ali was probably the easiest car purchase we have ever experienced. (It was honestly unbelievable how easy this purchase was.) He provided us with a trade- in offer on our mini van weeks before we decided on a vehicle and the offer did not change when we were finally able to make it in. We drove in from Austin to purchase a pre-owned MDX and the purchase process took very little time. Ali was professional and very easy going. We have already recommended many friends and strangers to buy their next vehicle from Ali at Gunn Acura. I would also like to mention that the woman that we worked with in the finance office was also wonderful! We went over all of the finance and warranty options and she explained everything to us and advised on some great options. Thank you everyone over at Gunn! We look forward to working with you again in the future!

My car buying process was the easiest I have ever experienced. There was no pressure to buy. The sales person, Ali, was very kind and professional. The finance manager, Amir, was very friendly and made the financing experience a pleasant. Thank you both! I would definitely be a repeat customer..

Roland was great very patient and helpful. Had a great experience thanks to him 10/10 recommend!

Prompt and professional response. Peter and Graham worked and adjusted along the transaction process. Santrell represented the business office and was excellent in her explanations and accommodations.Highly recommend this group and would purchase from them again!

First time visiting this location after moving. Brandon was phenomenal at assisting me with my vehicle. He was informative and made sure I was taken care of while my car was fixed for a couple of days. I’ll be returning to the dealership for all car maintenance needs.

I have taken several cars to Gunn Acura for service in the last year and have always been treated with respect. They seem honest and I dont get that feeling like they are trying to run up the tab, as I have gotten at other dealers. The waiting area is comfortable and the coffee is good! When I want to buy a new MDX I will shop there first! Dale was my service Guy and is and was Awesome Overall!

Great service and was pretty fast. Shoutout to Mason, he got me in & out quickly right before my trip back to Dallas. 100% recommended. ((Mason also needs a raise))

Clara was awesome.. friendly, great communication, and clearly explained the services I needed for my 2010 TL.I always feel at ease knowing my car is getting the care it needs, and my experience with Clara as my service rep was icing on the cake!Very well done, as usual!!!

My name is Roy Ceniceros and I just had my RDX serviced with Gunn Acura. Omg! Your service department is outstanding! Roland Pompa took care of me and he was so awesome! I don’t know what I would’ve done without him! He was my savior! He went above and beyond for me and answered all my questions and gave me updates until fixed! I couldn’t be happier and felt comfortable leaving my vehicle with him! My ac was out and I needed a new compressor and there where other issues that needed maintenance! He was very attentive, informative, patient and took the initiative to call my warranty himself and get the job done! He also gave me a loaner also, so I wouldn’t be inconvenience! I didn’t have to do anything! Now that’s customer service! He was a blessing and He was so professional, polite, and honest too! He deserves 5 stars and a round of applause! I will definitely be coming back and asking for him! He treated me like family but then again Acura is family! Love you guys! I am one happy and satisfied customer and my car runs beautiful now! So thank you Roland! You deserve all the recognition in the world because I appreciate your hard work!!!!!!!!!!!! ⭐️⭐️⭐️⭐️⭐️

I brought my new car in for a regular oil change. The service was Amazing. The staff always keep customers updated on service. The waiting area is clean and accommodating.

Thank you Blake, Cory & Pete for helping me get into my RDX! We were very happy with our service and would definitely recommend!

Absolutely horrible. I really hate that they’re the only Acura Dealer in San Antonio because their service department was absolutely horrible. One: they’re way to expensive. I know it’s common that the dealerships are more expensive to get service but Gunn Acura takes the cake on this one. They wanted to charge me over $300 to fix a door handle. Nothing major like a oil leak or anything. Just a simple door handle. I took my car to MD automotive out in Alamo ranch. And it only cost me $70 to include the part to fix it.Two: I pre ordered a part from Gunn. I ordered the part on Friday. I was told it would be delivered on Tuesday. Tuesday comes around and no word from Gunn Acura. I called them the following Friday and they completely forgot to put the part in order. It doesn’t get deliver until the following Wednesday. That’s when I receive a call from them saying that the part is ready. Nearly 2 weeks later. At this point I already got the door fixed.

The experience while servicing my vehicle was awesome. Dale was my service professional. He let me know every step of the process and made me feel comfortable. I would recommend coming back for service.

Andrew, my sales consultant, was on point! Very courteous, respectful of time, and had an abundance of product knowledge. He definitely made this purchase super easy. All Gunn Acura staff that we met were very professional and transparent throughout the entire process! Thank you!

This was a great experience overall. The staff was very friendly and accommodating. I would highly recommend this dealership if you are buying a new vehicle. They really do give you top dollar for your trade-in.

My sales consultant, Blake Andrews, is the reason I am a Gunn Acura customer. I was shopping several brands and several dealers. He exhibited extreme integrity and was very easy to do business with. The whole process was very easy and I am amazed. I still have never entered the dealership. I have not had to. I highly recommend Gunn Acura and Blake Andrews.

Paul at Gunn Acura was amazing to work with. He made sure I received the exact vehicle I wanted and made the deal as smooth as possible. Shout to Amir and his friendly demeanor and ability to work with me in a time crunch. The way this team took care of me was unlike any other dealership I’ve experienced. I would highly recommend them if you are in the market for a new vehicle.

Jose was a great service advisor. Turnaround was quick and everything about the visit was simple.

Overall an A++ grade. AJ my sales associate was professional and attentive to making sure everything was correct and ready for closing the deal. AJ is a bright, energetic sales associate who is knowledgeable and provides reliable service. Mr. Amir Youssef finalized the sales process and answered all my questions about the payoff process and timing to get the title. Amir is a certified Acura expert who is trustworthy and dedicated to helping customers. The car buying and selling process can be stressful. Gunn dealerships pay attention to detail and the whole process is stress free.

Greeted at the door. Salesman listened to what we were looking for and bought the car same day. Easy experience. Would recommend.

I took my 2020 RDX (which is still under warranty) in for diagnostics because the check engine light came on while trying to accelerate onto the highway. Gunn Acura kept my car for two days & tried to blame it on my air filter. The service rep then threatened to charge me the for the diagnostics, labor, & parts (again, still under warranty) because my air filter is not OEM but said she would “take care” of those charges if I gave her a good rating on the survey. As it turns out, they didn’t even fix my car. They reset the warning lights or did whatever & gave it back. It did the same thing as before on the way home so I had to have it towed. They kept the car for a week this time & said they needed to replace the bypass valve. Finally, I got my car back a week later & it’s fixed (for now). I do not recommend Gunn Acura. I only use them because I have to. When I’m ready for a new vehicle, I’m going back to Audi. I will not buy another Acura, least of all from these people.

I took my 2012 Acura TSX there in April 2021. I had a faulty alternator and my engine had been registering very hot on longer drives. Nothing that would keep it from operating normally besides the alternator. I picked it up 2 times where the car broke down on the drive home. Like couldnt get 10 minutes away with out the engine overheating and they also left the cap off my radiator and my coolant reservoir was literally boiling. To make an extremely long story short, I just picked it up this past week (September 2021) with it working mostly normally.The service rep was amazing but at one point there was a manager, Josh Rice, that was threatening me because I had a loaner and was out of state working which would make it difficult to return it ya know! Anyway, my check engine light came on today and I was inspired to write this review while I looked for another shop to take my car.

Great service. Car would not be ready and I work during week so they brought it my house. Extra points for that

Thank you for going the extra mile Mason and your staff! It was very much appreciated, I did not expect the extras! Thank you! :)

Excellent service from sales team, long story short, we came to look at newly listed vehicle, it wasn’t quite ready, but they took the time to let us look at it anyway, we liked it so we started the process. We had a vehicle to trade-in and the team gave us great deal for it, the rest of the process went smooth and easy, the finance team was informative and straight foreword, this was by far the most enjoyable experience we’ve had purchasing a new vehicle!!!!

I JUST WANTED TO SAY THAT I WAS TREATED VERY PROFESSIONALLY AT GUNN ACURA, ROLAND WAS VERY POLITE, PROFESIONAL, WELL MANNERED, THANX GUNN ACURA FOR MAKING ME FEEL WELCOMEM

Gunn Acuras Service Department was Awesome. We give them 5-Stars for their service and personnel service. The personnel were friendly, kind and they were very helpful and knowledgeable as to information on the Acuras products. Being from out-of-town they treated us very well. Thank you again.

They were so great and helpful when i got a flat! Thankful for Gunn!

Courteous, on time, job finished at promised time, clean, snacks, amazing coffee machine, comfortable waiting area with work station.Nothing else you could ask for.Thanks Gunn Acura

Awesome experience. Mr. Roland provided superior service support and ensured all repairs were performed.

I took my 2020 RDX for B1 service yesterday. Apparently, appointments readily available, and I chose two days after I made the call! Unlike my previous Audi dealership, those appointments had to be made many days in advance, so this was a pleasant surprise! I had an alignment in addition to the oil change and tire rotation, and was in and out in under an hour. Transportation was offered, but i just waited. The customer lounge is well appointed, with comfy leather chairs, all clients wearing masks. The service rep, Carla, was all business, though not very friendly. When my car was ready, she announced into the waiting room by my last name....not preceded by Mr. Frankly, as a business owner, I forbid my employees to address our patients by just their last name: always with Mrs X, or Mr Y. Perhaps Carlas method would be OK in a military barracks, but not in a customer sensitive business. But aside from that, the service was easily scheduled, quickly completed and the service rep was very business like, although not as friendly as the other reps i observed.

Amazing customer service. I came in to get a new key and have it programmed. Not only did they do that, they fixed the recall on my car and they give you a free car wash before returning your car to you ! Amazing. Thanks guys for your hard work.

Had a car that wouldn’t start! Got it started and when I drove into the service bay at Gunn Acura Jessie met me and took control of the situation and I was back up good as new in no time at all!!!!Contacted me with options and pricing. Called back when the car was spotless and working good as new!!!Thank you Jessie!!!

I was upset when I arrived because of the Check Transmission warning light. They were very helpful. Waiting room was pleasant. I felt confident to drive home in the rain. Dale was knowledgeable & respectful. I would return there for service if I lived in the area.

Everything they said they were going to do happened. Service was fast and complete. Carla Rae handled everything very professionally. Would recommend Gunn Acura to everyone.

Had a great experience and the staff was super nice and friendly! Definitely recommend this place.

I was very pleased with the service mywife and I received. A great team of people. The only thing which would of made my experience better would have been a second set of keys for my Purchase.. I Purchased a used corvette and it only came with one set..My only disappointment 😪

Great customer service. The representative kept me inform on the progress of my repairs and the estimated cost was quoted. Thank you

Mason and Carla are very professional and provide great service🌟✨⭐️

I drove 120 miles which took a bit over 2 hrs to visit Gunn Acura in San Antonio. I went to look at a used truck they had on the lot. I can now say it was worth the drive. I had a trade in also and after visiting 4 other dealerships, Gunn offered me the most for my trade. The price of the used truck was also right in line with the market, I did a lot of research before pursuing my purchase. My first impression of the dealership was that it was super clean. Not only inside. But outside as well. There is a beautiful pond type water display out front. There were so many staff members ready to help as well. I called ahead of time and spoke to Paul. After he greeted me he showed my the truck and introduced me to a manager, which you isn’t see very often, at least the other places I visited didn’t. The truck was as advertised. They practiced good COVID protocol. The sales team doesn’t work on commission so it just makes it so stress less. No pressure. No add ons. It was just a really good place to be. The atmosphere was great. I think I waited about 15 min. to see the financial guy, but I didnt mind waiting. TV had baseball on and they had waters and coffee. After I got home I sent pictures to my dad who informed me that he had got rear ended earlier that week. Guess where I recommended he check out. Gunn.

Gunn Acuras service department treats you fairly and they are always friendly & courteous. I highly recommend them. They produce great work.

My wife’s vehicle broke down. Acura towed it to the dealership. Found out it had a recall for the fuel pump, ordered it and replaced it. They also found out that the fan motor shorted out which is what made the vehicle inoperable. They fixed that too. Vehicle was fixed in a few days and that included ordering the part and having it delivered. The work was quick, I was treated with courtesy and respect. Everyone involved was friendly and communicated every step of the way. The best customer service I have ever experienced!

Thanks Graham for being such a great Gunn Acura salesman!! He was very knowledgeable about the Acura brand! He was so kind enough to me up from my home and take back to the dealership to finalize the paperwork. My business mgr Santrell was awesome! She was friendly and took me through all of the paperwork in less than 45 mins, thats including discussing all the different optional packages. I highly recommend Graham at Gunn Acura if youre looking for a great car buying experience!!! And I hope Santrell does your paperwork!!!

Provided great service. Very professional and friendly. Car experience has been excellent!

Staff was friendly and helpful without exception. Ali, our salesman, explained the technology of our new car smoothly and plainly! He also emphasized that we could go to an Acura website for future help. This was certainly a great tip.

The vehicle we purchased was exactly what we were looking for.The staff were excellent what they do. Professional all the way. Thanks Michelle and Corey!!

Jesse did a great job. Service department was awesome as usual!

Gunn Acura staff and service was excellent. I will always go back for service because of the professionalism and customer service. They do not try to take advantage of the customer and I appreciate that. Great service overall.

Great service and they talked me through the whole process. Friendly staff and nice facilities

Jessie took great care to ensure I had an excellent experience. Thanks!

Took my car in for oil change/tire rotation and a couple other issues. Best service manager experience yet. Brandon was helpful and went the extra mile making sure everything resolved.

Great service by Dale! Very professional kept me informed of every step. I can trust that when I bring my car here that I’ll receive the best customer service!! I will continue to use Gunn Acura fir my Acura service! Thanks Dale !!

The purchase of my used vehicle was easy and painless. I found the vehicle that I was looking for online and from the first inquiry the dealership was very quick to respond. From there they were able to take additional pictures of the vehicle and answer all of my questions via phone and text. I was not in the area to look at our drive the vehicle initially so I was able to put down a deposit that allowed me time to get to the dealership, they even picked me up from the airport. The process at the dealership in person was just as easy and I was on my way quickly. Thank you to Ali and the team that I worked with. I highly recommend doing business with Gunn.